17
Image 4-26: About
{ V. Driver Uninstall }
Windows
In the Start menu, open [Settings]
→
[Apps & features]. Find “Pentablet” and click “Uninstall.” Follow the on-screen
instructions.
Mac
Open [Finder]
→
[Application]
→
[Pen Tablet], then click “Uninstall Pen Tablet” and follow the on-screen instructions.
Image 5-1: Mac uninstall
NOTE:
When attempting to reinstall the Artist 12 driver, be sure to reboot your computer after the uninstall is complete.
{ VI. FAQ }
1. Where can I download the latest Artist 12 driver?
a. Latest driver releases can be downloaded from our website (www.xp-pen.com).
2. I can’t use the stylus to control the cursor.
a. Please turn on your Artist 12 and make sure you can see the display.
b. Please install the driver again then find the tablet icon in the system tray or desktop.
c. Open it then test the pen pressure gauge inside
