Download the Update Software to Your Computer
1.
Download the file from the Download link to your computer and ensure the file is saved with
the name: update.zip
Note: Do not unzip the file.
Copy the Update Software to Your Phone
1.
With the USB cable provided connect your phone to your computer. Your computer should beep
identifying hardware device has been detected.
2.
Ensure the SD card is present in the phone.
3.
On the PC: Phone gets detected as a Mass storage device.
4.
The drive now appears on your computer as a Mass storage device.
a.
Windows drive appears under “My Computer”
b.
MACs drive appears under “Devices” in Finder.
READ BEFORE YOU GO TO STEP 5! The file must be saved to root of the SD card drive, in other
words, do not save the file in sub-folder in the storage device.
5.
Locate the file downloaded in Step 1 and click, drag and drop the downloaded zip file onto your
SD card.
6.
Wait for the copy to complete.
7.
Once operation is complete, disconnect the phone from PC.
Initiate Update
1.
Launch ‘XOLO Care’ app
2.
In tab ‘UPDATE’ click on ‘Check for software update’