Troubleshooting Mode
Problem
Possible reasons & Solutions
The steam mop will
not turn-on.
1. Ensure its securely plugged into outlet
2. Check your fuse or breaker.
The unit will not make steam.
Check if there is water in the tank?
The steam mop leaves
water on the floor.
1. Check if the pad is very wet.
2. Wait for 30seconds after plugging in, or
probably the temperature is not high enough to
generate steam.
Floors are cloudy, streaky
or spotty after steaming.
1. The pad might be dirty, change the pad.
2. Do not use powerful detergent to clean the
microfiber pad or it might be ruined.
3. If you are cleaning the kitchen or an area that
has not been cleaned for a long time, we recom-
mend cleaning with detergent first and then use
the steam mop.
4. This might be leftover from past cleaners
used on the floor surface. Use the steam mop
again.
5. Try using distilled or soft water than hard water
in your steam mop.
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