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Chapter 7

Troubleshooting

For card installation support, debugging information, and known issues, see the

Alveo Card

Debug Guide

For known issues and general information, see

AR71752

Chapter 7: Troubleshooting

UG1468 (v1.0) November 23, 2021

www.xilinx.com

Alveo U55C Data Center Accelerator Card Installation Guide

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Summary of Contents for Alveo U55C

Page 1: ...on inclusive language from our products and related collateral We ve launched an internal initiative to remove language that could exclude people or reinforce historical biases including terms embedde...

Page 2: ...the revision history for this document Section Revision Summary 11 23 2021 Version 1 0 Initial release N A Revision History UG1468 v1 0 November 23 2021 www xilinx com Alveo U55C Data Center Accelerat...

Page 3: ...and Deployment Platform Installation Procedures on RedHat and CentOS 14 XRT and Deployment Platform Installation Procedures on Ubuntu 17 Chapter 5 Card Bring Up and Validation 19 Environment Setup 19...

Page 4: ...References 25 Please Read Important Legal Notices 26 UG1468 v1 0 November 23 2021 www xilinx com Alveo U55C Data Center Accelerator Card Installation Guide 4 Send Feedback...

Page 5: ...ng Applications To develop FPGA accelerated applications it is necessary to install both the deployment software and the development software Development software installation described in Chapter 6 N...

Page 6: ...e GB HBM memory stacks Split into 32 512 MB channels Network Interface 2x QSFP28 Supporting 100 GbE 40 GbE or 4x10 25 GbE Status LEDs PCIe 16 lane PCI Express PCIe Integrated Endpoint block connectivi...

Page 7: ...ities Hard disk space Satisfy the minimum system requirements for your operating system Licensing None required for application deployment For the application development environment see Vitis Unified...

Page 8: ...moving the cooling enclosure voids the board warranty For card specifications dimensions list of card features and block diagram see Alveo U55C Data Center Accelerator Cards Data Sheet DS978 for addit...

Page 9: ...erver clean and clear of debris Before opening the computer system cover unplug the power cord Dispositif de S curit Pour assurer votre s curit personnelle et la s curit de votre quipement Maintenez v...

Page 10: ...ors du retrait et remplacement des composants Pour pr venir les dommages dus aux ESD Utilisez une sangle de poignet ou de cheville anti ESD et assurez vous qu elle est en contact avec la peau Branchez...

Page 11: ...areils lectronique sensibles et fragiles l quipement doit tre install par un technicien certifi seulement Cet quipement est destin tre install dans un lieu d acc s restreint WICHTIG Die Karten Alveo s...

Page 12: ...n Alveo Karten nur mit AUX Connector ist nicht zul ssig To provide additional power the Alveo card has an 8 pin receptacle PCIe AUX power connector which can accept an 8 pin or 6 pin AUX power cable S...

Page 13: ...on Device 505c Subsystem Xilinx Corporation Device 000e Physical Slot 5 Flags bus master fast devsel latency 0 NUMA node 1 Memory at d7ff2000000 64 bit prefetchable size 32M Memory at d7ff4040000 64 b...

Page 14: ...detailed in Chapter 6 Next Steps While you can also install the development software on a machine with an installed card doing so is not necessary to run applications All installation packages can be...

Page 15: ...Unpack the deployment target platform tar gz file into a single directory The location of the directory is not important however the directory should not contain any other files 7 Install the deploym...

Page 16: ...management BDF is the card requiring SC firmware update See Displaying Card BDF Values to obtain the device management BDF Updating the SC firmware can take several minutes IMPORTANT If you have mult...

Page 17: ...wever the directory should not contain any other files 4 Install the deployment packages From within the directory where the installation packages were unpacked run the following command This will ins...

Page 18: ...management BDF is the card requiring SC firmware update See Displaying Card BDF Values to obtain the device management BDF Updating the SC firmware can take several minutes IMPORTANT If you have mult...

Page 19: ...me and system information See xbutil and xbmgmt Note Utility command line help can always be obtained using the help option Environment Setup Set the environment to use the utilities by running the fo...

Page 20: ...UMA node 0 Memory at 383ff0000000 64 bit prefetchable size 32M Memory at 383ff4000000 64 bit prefetchable size 256K Memory at 383fe0000000 64 bit prefetchable size 256M Capabilities 40 Power Managemen...

Page 21: ...ersion 7 1 14 Platform UUID FCC68C40 94CC 3A1E 9A6C A76BCA494718 Card Validation Card installation can be validated using the xbutil validate command This command performs various tests and checks on...

Page 22: ...494718 Test 1 0000 5e 00 1 PCIE link Test Status PASSED Test 2 0000 5e 00 1 SC version Test Status PASSED Test 3 0000 5e 00 1 Verify kernel Test Status PASSED Test 4 0000 5e 00 1 DMA Details Host PCIe...

Page 23: ...tions for Alveo cards Installation instructions can be found in Vitis Unified Software Platform Documentation Application Acceleration Development UG1393 For an overview of developing accelerated appl...

Page 24: ...ing information and known issues see the Alveo Card Debug Guide For known issues and general information see AR71752 Chapter 7 Troubleshooting UG1468 v1 0 November 23 2021 www xilinx com Alveo U55C Da...

Page 25: ...ols DocNav At the Linux command prompt enter docnav Xilinx Design Hubs provide links to documentation organized by design tasks and other topics which you can use to learn key concepts and address fre...

Page 26: ...s https forums xilinx com 5 Xilinx Third Party End User License Agreement 6 End User License Agreement Please Read Important Legal Notices The information disclosed to you hereunder the Materials is p...

Page 27: ...VE APPLICATIONS DISCLAIMER AUTOMOTIVE PRODUCTS IDENTIFIED AS XA IN THE PART NUMBER ARE NOT WARRANTED FOR USE IN THE DEPLOYMENT OF AIRBAGS OR FOR USE IN APPLICATIONS THAT AFFECT CONTROL OF A VEHICLE SA...

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