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XEScan Solution

Installation Guide

701P38349

April 2002

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Summary of Contents for XEScan

Page 1: ...XEScan Solution Installation Guide 701P38349 April 2002 ...

Page 2: ...98 Windows ME Windows NT 4 0 Windows 2000 and Internet Explorer are registered trademarks of Microsoft Corporation FireBoard is a trademark of UniBrain Incorporated XEROX XES and The Document Company are trademarks of XEROX CORPORATION ...

Page 3: ...pdate the Firmware 12 7 Perform a Test Scan 13 8 Adding and Calibrating a Printer 13 Appendix A Troubleshooting 15 The PC won t start after installation of the FireBoard 400 card 15 The Scanner LED won t light 15 The LED does not proceed to display P or E after being powered on for three minutes 15 The LED dot does not light after the Scanner and the PC are powered on 15 Other errors 16 Appendix B...

Page 4: ...tion Go to the Check Contents section to begin installation Flowchart of the Installation 1 Check Contents Read the Product Fact Sheet for System Install Requirements The Rigger Assembles the Scanner 2 Install the FireBoard 400 and Dongle 3 Install the Software 4 Connect the Scanner 5 Perform Maintenance on the Scanner 6 Upgrade Firmware on Scanner and Install Feature Keys Purchased 7 Perform a Te...

Page 5: ...nstallation to ensure the procedures are understood Remove all packing material from the body of the scanner This may include tape or foam used to keep non stationary parts of the scanner from moving during shipping Scanner assembled by Rigger Synergix SAScanner Nationalization Kit Customer Installation Guide this document Power Cord Lens Cleaner Towel Customer Satisfaction Survey Card XEScan Soft...

Page 6: ...staller must have Administrator privileges 1 Power off the PC to which the scanner will be connected 2 Remove all external cables and place the PC on a sturdy level surface 3 Remove the PC cover Note Refer to Appendix B Opening Your PC if there are questions about how to open the cover or locating a PCI slot 4 Remove a slot cover corresponding to an empty PCI bus slot 5 Insert the FireBoard into t...

Page 7: ... Guide 7 8 Install the Keycode Dongle on the PC Parallel connector 9 Power on the PC and check for the completion of a successful bootup Note If bootup is not complete go to Appendix A Troubleshooting Installing the Keycode Dongle ...

Page 8: ...e Hardlock driver software 5 A screen appears and displays the status of the driver installing If the screen displays an error and states that it cannot install the driver go to Appendix A Troubleshooting 6 After the driver software is installed the XEScan application software is installed 7 The license screen is displayed Read it thoroughly If you agree to the terms click Yes If you do not agree ...

Page 9: ...nter the User Name and Company Name in the data fields Click on Next 22 The destination screen displays Choose the default location by clicking on Next 23 Setup Type screen displays Click on Next to accept the Typical installation 24 The Program Folder screen displays Accept the default name by clicking on Next 25 The Setup Status screen displays When the installation of the UniBrain Drivers is co...

Page 10: ...ne end of the IEEE1394 cable to one of the IEEE1394 connectors on the FireBoard in the PC Which IEEE1394 connector selected on the PC does not matter Caution Be careful to connect the wire so the tapered side of the plug matches the tapered side of the jack Connecting the IEEE1394 Cable to the PC Carefully align connectors ...

Page 11: ...e scanner and connect the power cable to a dedicated Power Receptacle 5 Perform Maintenance on the Scanner 1 Clean the platen glass A Raise the scanner top cover B Dampen a clean lint free towel Xerox Part Number 600S4372 with glass cleaning fluid Xerox Part Number 43P81 C Wipe the glass with the towel D Visually inspect for dirt or other residue 2 Remove any obstructions in the paper path of the ...

Page 12: ... Scanner from the XES website 4 Right mouse click on the Start button and select Explorer to open the Desktop Explorer 5 Browse to the downloaded firmware file 6 Double click on the firmware file Note If the Firmware Update screen displays go to Step 12 If not continue with the following steps 7 Double click on Synergix Diagnostics icon on the PC desktop 8 Click on the Utilities button at the bott...

Page 13: ...scanner transports the print and the page appears in the XEScan preview window This verifies that the system operates correctly 7 Go to the Synergix XEScan Customer Training Guide to learn more about scanning documents 8 Adding and Calibrating a Printer The XEScan Reflection and Reflection Plus software packages add Scan to Print functionality to the XEScan Solution system In order to copy documen...

Page 14: ...0 Enter the settings that will serve as the default print job settings Click the Next button 11 Perform the media calibration for 2 of the customers most frequently used media and mode settings a Place a checkmark next to 2 of the customer s most frequently used media and mode settings The media selected will most likely match the media loaded in the printer b Click the Print Target button When a ...

Page 15: ...e powered on Make sure the IEEE1394 cable is connected to one of the IEEE1394 ports on the back of your computer and to the scanner Confirm that the scanner displays a P or E on the LED Confirm that the PC displays Windows Check the UniCore Driver FireBoard tool Start Programs XES Programs UniCore Tool If the tool does not display two blocks with a number in each box reload the driver Start Progra...

Page 16: ... the Help file for the problem application For XEScan Start Programs XES Programs XEScan Help For Diagnostics Start Programs XES Programs Diagnostics Help For Hardlock 1 Confirm that the Dongle is installed properly on the PC 2 Call the XES Customer Call Center ...

Page 17: ...ronic components in the computer Before removing the cover unplug any power cord that is connected to the computer Always wear an ESD wristband that is attached to an exposed metal section of the computer Tools The answer to the question Which tools are required to open my PC depends on the fasteners on the PC Common fasteners are Philips head screws Use a Philips head screwdriver on those fastene...

Page 18: ...over is unfastened the case must be slid off lifted off or swung off depending on the case Board Installation 1 Once the cover is removed locate an open PCI in which to install the IEEE1394 board on the PC motherboard The PCI slots are usually colored white and sandwiched between any ISA slots and AGP slots Identifying the PCI slots on the PC Motherboard ...

Page 19: ... firmly pressing down on the board and using a rocking motion 4 Secure the board to the PC by fastening the board to the back of the case Securing the board to the PC 5 Reverse the cover removal procedure to fasten the cover on the PC Caution Take care that no cables are pinched or unplugged when installing the cover Inserting the IEEE1394 Board into the PC ...

Page 20: ...Notes ...

Page 21: ...uilding 845 17S Webster New York 14580 9791 USA Xerox Engineering Systems Inc 2001 All rights reserved Printed in the United States of America XEROX The Document Company the digital box icon Synergix Scan System XEScan and the acronym XES are trademarks of XEROX CORPORATION 701P 4 2002 ...

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