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Customization and Expansion

WorkCentre 6400 Multifunction Printer
System Administrator Guide

170

Xerox Extensible Interface Platform (EIP)

Xerox Extensible Interface Platform (EIP) allows independent software vendors and partners to 
develop personalized and customized document management solutions that can be integrated and 
accessed directly from the printer’s control panel. These solutions can leverage existing printer 
infrastructure and databases. Examples of applications include ScanFlow Store™, Xerox Scan to PC 
Desktop™, Equitrac Office™, and others. For more information on EIP applications for your printer, 
contact your Xerox Service Representative or see 

www.office.xerox.com/eip/enus.html

 on the Xerox 

website.

Enabling Extensible Services

Note:

If your printer is locked, you must log in as a system administrator. For details, see 

Initial 

Setup in CentreWare IS 

on page 17.

Before you begin:
•

Get the customer service installation file from your local Xerox representative, and copy it to your 
computer. Note the location of the file.

•

Ensure that a digital certificate is installed on the printer. For details, see 

Installing a Digital 

Certificate 

on page 62.

•

Enable HTTP (SSL). For details, see 

Secure HTTP (SSL) 

on page 65.

Installing Custom Services Software

1.

In CentreWare IS, click 

Properties

 > 

General Setup

 > 

Machine Software

 > 

Manual Upgrade

.

2.

Under 

Manual Upgrade

, click 

Browse

, then locate the 

InstallCustomServices.dlm

 file for the 

custom application you want to install.

3.

When you locate the file, click 

Open

, then click

 Install Software

.

Enabling Extensible Service Registration

1.

In CentreWare IS, click 

Properties

 > 

Connectivity

 > 

Protocols

 > 

HTTP

.

2.

Click 

Web Services

 at the top of the page.

3.

Select 

Enable

 next to 

Extensible Service Registration

.

Note:

If Extensible Service Registration does not display, the custom services software file was not 

installed correctly or the installation failed. For details, see 

Installing Custom Services Software 

on 

page 170.

4.

Click 

Apply

 to accept the current changes or 

Undo

 to retain the previous settings.

Summary of Contents for WorkCentre 6400S

Page 1: ...kCentre 6400 System Administrator Guide Guide de l administrateur syst me Espa ol Gu a del administrador del sistema Portugu s Guia de Administra o do Sistema Xerox WorkCentre 6400 Color Multifunction...

Page 2: ...Bonjour EtherTalk Macintosh Mac OS and TrueType are trademarks of Apple Computer Inc in the United States and or other countries HP GL HP UX and PCL are trademarks of Hewlett Packard Corporation in t...

Page 3: ...CentreWare IS 17 Accessing CentreWare IS 17 Locking or Unlocking the Printer 17 Changing the System Administrator Password 17 Accessing the Configuration Report 18 Using the Configuration Overview Pa...

Page 4: ...ettings 47 Microsoft Networking 49 Configuring Microsoft Networking 49 Configuring WINS 49 WSD 50 Enabling WSD 50 4 Security Setting up Access Rights 54 Overview 54 Local Authentication 55 Network Aut...

Page 5: ...ved Jobs Feature 82 Creating and Managing Saved Jobs Folders 82 Saving and Printing Jobs 83 Backing up Saved Jobs 84 Restoring Saved Jobs 84 Managing Banner Sheet Printing Options 86 Enabling Banner S...

Page 6: ...ool Repository Settings 113 Updating the List of Templates at the Control Panel 114 Configuring a Validation Server 114 Troubleshooting Workflow Scanning 115 Scanning to a User s Home Folder 116 Confi...

Page 7: ...Network Accounting 146 Troubleshooting Network Accounting 147 Enabling Accounting in Print Drivers 148 10 Administrator Tools Monitoring Alerts and Status 150 Alerts 150 Energy Saving Settings 152 To...

Page 8: ...em Administrator Guide 8 11 Customization and Expansion Xerox Extensible Interface Platform EIP 170 Enabling Extensible Services 170 Auxiliary Interface Kit 171 A Audit Log Event Identification Number...

Page 9: ...1 WorkCentre 6400 Multifunction Printer System Administrator Guide 9 Introduction This chapter includes Overview on page 10 More Information on page 11...

Page 10: ...rinter s current configuration Review the report and locate the printer s IP address For details see Configuration Report on page 15 5 Open a Web browser andtype the IP address of your printer to acce...

Page 11: ...tware and Documentation Disc www xerox com office WC6400docs Quick Start Tutorials www xerox com office WC6400docs Video Tutorials www xerox com office WC6400docs Recommended Media List www xerox com...

Page 12: ...Introduction WorkCentre 6400 Multifunction Printer System Administrator Guide 12...

Page 13: ...6400 Multifunction Printer System Administrator Guide 13 Initial Setup This chapter includes Physical Connection on page 14 Initial Setup at the Control Panel on page 15 Initial Setup in CentreWare I...

Page 14: ...ble to the printer and plug it into an electrical outlet 2 Connect one end of a Category 5 or better Ethernet cable to the Ethernet port in the back of the printer Connect the other end of the cable t...

Page 15: ...wizards IP Address Settings You can assign a static IP address or change the default dynamic addressing settings Contact Numbers You can type phone numbers that users can reference for support or supp...

Page 16: ...printer s Ethernet interface Note If your printer is locked you must log in as a system administrator For details see Accessing CentreWare IS on page 17 1 At the printer control panel press the Machi...

Page 17: ...ministrator user name is admin and the default password is 1111 Locking or Unlocking the Printer To lock or unlock the printer Note If your printer is locked you must log in as a system administrator...

Page 18: ...ear Print at Power on 3 Click Apply Using the Configuration Overview Page The Configuration Overview page provides shortcuts to commonly accessed pages under the Properties tab To access the Configura...

Page 19: ...on page 17 1 In CentreWare IS click Properties Services Service Registration 2 Ensure that all listed services are enabled 3 Click Apply Note If a service is not enabled on the Service Registration pa...

Page 20: ...Initial Setup WorkCentre 6400 Multifunction Printer System Administrator Guide 20...

Page 21: ...udes TCP IP on page 22 SLP on page 27 SNMP on page 28 SSDP on page 31 LPR LPD on page 32 Raw TCP IP Printing on page 33 SMTP on page 35 LDAP on page 37 POP3 on page 42 HTTP on page 43 Proxy Server on...

Page 22: ...ne Status button then touch the Tools tab 2 Touch Network Settings TCP IP Settings 3 Touch TCPIP Enablement 4 Touch Enable for IPv4 or IPv6 then touch Save Configuring TCP IP Settings at the Control P...

Page 23: ...een keypad then touch Save 5 Touch Preferred DNS Server then touch the field under Preferred DNS Server type the server address using the touch screen keypad then touch Save 6 Touch Alternate DNS Serv...

Page 24: ...bled Note If your DNS Server does not support dynamic updates you do not need to enable DDNS 3 Under Release Registration select Enabled if you want the printer to release its IP address when it resta...

Page 25: ...nter can perform auto configuration If routers are present they will periodically send Router Advertisement packets containing address prefixes Routers will not forward packets with link local address...

Page 26: ...for IPv6 DDNS The printer directs the DHCPv6 server to update DNS Manual Address Options 1 Select Enable Manual Address to enable Router Prefix attachment 2 Select a router address prefix from the Rou...

Page 27: ...ry Agents DA are devices that cache services They are used in larger networks to reduce the amount of traffic DAs are optional however if a DA is present then UAs and SAs are required to use it instea...

Page 28: ...c Protocols to enable the protocol 3 Select Enable SNMP v3 Protocol to enable this protocol then click Apply Note You must click Apply to save your settings or the protocol will remain disabled 4 Unde...

Page 29: ...ling a Digital Certificate on page 62 1 In CentreWare IS click Properties Connectivity Protocols SNMP 2 Under SNMP Properties click Edit SNMP v3 Properties 3 Under Administrator Account click Account...

Page 30: ...ing protocol used by Novell NetWare environments Note If your printer is locked you must log in as a system administrator For details see Accessing CentreWare IS on page 17 1 In CentreWare IS click Pr...

Page 31: ...tion and discovery routing options Note If your printer is locked you must log in as a system administrator For details see Accessing CentreWare IS on page 17 1 In CentreWare IS click Properties Conne...

Page 32: ...obs that contain two or more printer languages such as a job with a PCL header prepended to a PostScript print job Note This setting should normally be disabled 5 Select Enabled to enable PDL banner p...

Page 33: ...JetDirect EX Plus 3 set Port 2 to 9101 and Port 3 to 9102 4 Select Enabled for bidirectional communication 5 Ensure that Maximum Connections per port 1 32 for each port is set to the default value of...

Page 34: ...Enabled drop down menu You can select First Job Only No Jobs or All Jobs To enable banner pages to print before each PDL document within a single job select Enabled for Banner Page for Each Document...

Page 35: ...ort number in the Address Port field The default port number is 25 5 Type the specific email address assigned to this printer by the SMTP server in the multifunction device Email Address field Optiona...

Page 36: ...ve new password check box to save the Login and Password information 7 If authentication is enabled and Tools and Feature Access is configured to require users to log in before they can access email s...

Page 37: ...C 2849 LDAP Data Interchange Format LDIF Technical Specification on the IETF website 2 Specify the login credentials required to access the LDAP directory Options are None No authentication occurs whe...

Page 38: ...rching Contexts are used with the Authentication feature You can configure the printer to automatically add an authentication context to the Login Name provided by the user Note If your printer is loc...

Page 39: ...les groups to allow them types of access 1 On the Authorization Access page click the User Roles tab 2 In the System Administrator Access field type the name of the group defined in the LDAP server da...

Page 40: ...access each of the individual printer services 3 To verify a users access to either role type the user s name in thanker User Name field then click Test The Test Results column displays the users name...

Page 41: ...49 LDAP Data Interchange Format LDIF Technical Specification on the IETF website 4 Under Email Address Book Filter select Enable Custom Filter 5 In the Email Address Book Filter field type the LDAP se...

Page 42: ...treWare IS on page 17 1 In CentreWare IS click Properties Connectivity Protocols POP3 Setup 2 Select the address type Options are IPv4 and Host Name 3 Type the appropriately formatted address and port...

Page 43: ...s a system administrator For details see Initial Setup at the Control Panel on page 15 1 At the printer control panel press the Machine Status button then touch the Tools tab 2 Touch Network Settings...

Page 44: ...y caching content such as Web pages from a Web server Note If your printer is locked you must log in as a system administrator For details see Accessing CentreWare IS on page 17 1 In CentreWare IS cli...

Page 45: ...n by the corresponding parameters retrieved from the DHCP server CAUTION Enabling NTP or modifying NTP settings causes the printer to restart Note If your printer is locked you must log in as a system...

Page 46: ...available 1 An existing operational AppleTalk network 2 The AppleTalk Name you wish to assign to your printer 3 The AppleTalk Zone if used to assign to your printer Enabling AppleTalk on the printer 1...

Page 47: ...ivity Protocols NetWare 2 Select Enabled to enable the protocol 3 Select IP or IPX from the Filing Transport drop down menu 4 Select the Frame Type from the drop down menu Options are Auto Ethernet II...

Page 48: ...tabase that represents all of the assets of an organization in a logical tree structure Assets can include printers servers computers people organizations and more 1 Under NetWare Directory Services N...

Page 49: ...aximum Connections The range is between 10 and 30 9 Type the desired number of seconds until the connection times out in the Connection Timeout field The range is between 1 and 32767 seconds Configuri...

Page 50: ...available and announcing its departure when unavailable The default state is Enabled The default port number is 3 Notes When disabled WSD does not respond to WS Discovery requests Disabling WSD Disco...

Page 51: ...ng lets you specify an alternate communication port number used for metadata exchange with WSD clients WS Transfer defines how to invoke a simple set of familiar verbs such as Get Post Put and Delete...

Page 52: ...Network Configuration WorkCentre 6400 Multifunction Printer System Administrator Guide 52...

Page 53: ...age 54 Controlling Access to Tools and Features on page 61 Digital Certificates on page 62 Secure HTTP SSL on page 65 IPsec on page 66 802 1X on page 71 Stored Data Encryption on page 73 Overwriting I...

Page 54: ...ed when they log in at the control panel Network The printer retrieves user information from an LDAP network directory to authenticate and authorize users when they log in at the control panel You mus...

Page 55: ...mation Database Setup 2 Click Add New User 3 Type the user s Name Friendly Name and Password Retype the Password to verify 4 Select a User Role System Administrator The authenticated user in this role...

Page 56: ...ically retrieve user information such as email address or home directory from an LDAP server Note LDAP must be configured to be able to use personalization 7 Click Save 8 The Authentication Configurat...

Page 57: ...and backup addresses in the address fields The default port number is 88 6 A backup address is optional 7 Under Alternate Key Distribution Centers type the realm or domain names IP addresses primary...

Page 58: ...IP addresses host names domains and port numbers in the Alternate Domains Optional fields 8 Click Save Configuring Authentication Server Settings for NDS Novell Notes If your printer is locked you mus...

Page 59: ...Access 4 Under Web User Interface Authentication select Locally on the Device Internal Database or Remotely on the Network to specify how the printer will validate the user s rights to access CentreWa...

Page 60: ...s or Host name 4 Type the appropriately formatted address and port number 5 Type the details in the Path field Note Type the HTTP path public dce xeroxvalidation convauth and port number of 1824 to fa...

Page 61: ...perties Security Access Rights Tools Feature Access 2 Under Presets select Custom Access 3 Select Locked or Unlocked Select Hidden to hide services in the Services Pathway Controlling Access for an In...

Page 62: ...r the certificate to be used in SSL encryption Create a request to have a certificate authority or a server functioning as a certificate authority sign a certificate and then upload the certificate to...

Page 63: ...oad Signed Certificate 10 Click Browse or Choose File navigate to the signed certificate in crt format and click Open or Choose 11 Click Upload Certificate Note The signed certificate must match the C...

Page 64: ...n certificate signing request CSR by using the Xerox generic CA Note If your printer is locked you must log in as a system administrator For details see Accessing CentreWare IS on page 17 1 In CentreW...

Page 65: ...ust be enabled and configured Ensure that the date and time configured on the printer is correct This is used to set the start time for self signed certificates Enabling Secure HTTP SSL To enable Secu...

Page 66: ...anage how IPSec controls dependent protocols Note If your printer is locked you must log in as a system administrator For details see Accessing CentreWare IS on page 17 Creating a New Action 1 In Cent...

Page 67: ...algorithm that produces a 128 bit hash It is considered stronger than MD5 for security but slower for encryption speed Method Digest 5 MD5 MD5 is a one way hashing algorithm that produces a 128 bit ha...

Page 68: ...crypts the IP payload whereas Tunnel mode encrypts the IP header and the IP payload Tunnel mode provides protection for an entire IP packet by treating it as an Authentication Header AH or Encapsulati...

Page 69: ...t in the list under Custom Protocols type a name for the service and select the check box under Service Name 7 Select TCP or UDP from the Protocol drop down menu 8 Type the port number and specify if...

Page 70: ...he overall policy behavior Note If your printer is locked you must log in as a system administrator For details see Accessing CentreWare IS on page 17 Defining a Security Policy 1 In CentreWare IS cli...

Page 71: ...rver Enabling and Configuring 802 1X You can enable 802 1X settings from the printer control panel or in CentreWare IS Notes Changing and applying 802 1X settings causes the printer to restart The pri...

Page 72: ...der Protocol select Enable 802 1X 3 Under Authentication Method select the method used on your network Options are EAP MD5 PEAPv0 EAP MS CHAPv2 EAP MS CHAPv2 4 Type the User Name Device Name required...

Page 73: ...inter is locked you must log in as a system administrator For details see Accessing CentreWare IS on page 17 1 In CentreWare IS click Properties Security User Data Encryption 2 Under User Data Encrypt...

Page 74: ...are being deleted the printer can be offline for up to 20 minutes while data is being deleted To manually delete all image data on the printer s hard drive CAUTION All image data will be deleted Note...

Page 75: ...lect Full to completely delete all data or Standard to delete all data except Jobs and folders stored by the Reprint Saved Jobs service Jobs stored by the Scan to Mailbox service Fax Dial Directories...

Page 76: ...sed to control the execution of PostScript snippets Start Job Password The Start Job password used with the Startjob and Exitserver operators restricts PostScript jobs from running unencapsulated to p...

Page 77: ...sk that will use this rule The allowable range of 0 to 32 corresponds to the 32 bit binary number comprising IP addresses A number of 8 for example represents a Class A address mask of 255 0 0 0 The n...

Page 78: ...Delete Click OK to confirm Arranging the Execution Order of IP Filter Rules Note If your printer is locked you must log in as a system administrator For details see Accessing CentreWare IS on page 17...

Page 79: ...ty Audit Log 2 Click Save 3 Right click the Download Log link and save the compressed auditfile txt gz file to your computer 4 Extract the Auditfile txt text file and open it in a spreadsheet applicat...

Page 80: ...t such as Identity User Name Job Name Computer Name Printer Name Folder Name or Accounting Account ID when Network Accounting is enabled Note Network Authentication must be configured to record the us...

Page 81: ...00 Multifunction Printer System Administrator Guide 81 Printing This chapter includes Saving and Reprinting Jobs on page 82 Managing Banner Sheet Printing Options on page 86 UNIX Linux and AS 400 Prin...

Page 82: ...nter is locked you must log in as a system administrator For details see Initial Setup in CentreWare IS on page 17 1 In CentreWare IS click Jobs Saved Jobs 2 Under Folder Operations click Create New F...

Page 83: ...n Folder drop down menu You can save the file to the Default Public Folder or you can create a new public folder to use for your job 8 To save your job to a different folder type the name of the folde...

Page 84: ...bs Backup Jobs 2 Under Settings select FTP as the protocol 3 Select the address type and Port for the FTP server to be used to backup jobs Options are IPv4 Address IPv6 Address or Host Name 4 Type the...

Page 85: ...ath field specify the path to the file repository 6 In the File Name field type the name for the backup to restore This name will be appended to the end of the document path 7 In the Login Name field...

Page 86: ...lick Apply Enabling Banner Sheet Printing for LPR Print Jobs Note If your printer is locked you must log in as a system administrator For details see Accessing CentreWare IS on page 17 1 In CentreWare...

Page 87: ...b 5 Click to expand the Paper Output option 6 Click Banner Sheets then click the down arrow and select Enabled or Disabled Note If banner page printing is disabled through CentreWare IS or the at the...

Page 88: ...on your computer and then sent to the printer to be printed This model requires XSUS to be installed on both the server and on the computer Server Based Print jobs are sent unprocessed from your comp...

Page 89: ...e requires as much as four times its original size in disk space 3 At the UNIX command line type gzip dfv filename tgz then press Return or Enter The filename must include a tgz extension 4 Type tar x...

Page 90: ...e language list select language 6 Click Go 7 Select the PPD Copy the PPD into your CUPS ppd Xerox folder on your workstation If you are unsure of the folder s location use the Find command to locate t...

Page 91: ...ype AFPDS and SCS PIDS formatted printer files must be recreated as type AFPDS to use the WSCO for printing You must have IOSYSCFG permissions to create a device description or a remote queue For deta...

Page 92: ...Printing WorkCentre 6400 Multifunction Printer System Administrator Guide 92...

Page 93: ...ultifunction Printer System Administrator Guide 93 Managing Copy Functions This section includes Specifying Default Copy Settings on page 94 Changing the Reading Order on page 95 Creating Copy Feature...

Page 94: ...he Tools tab then touch Service Settings 3 Touch Copy Service Settings 4 Touch Feature Defaults 5 Make the desired changes to the settings on the following tabs Copy Update Output Color Reduce Enlarge...

Page 95: ...e Book Copy and Book Fax features The order that pages are printed This impacts the Page Layout and Booklet Creation features Note Reading order is left to right by default 1 At the printer control pa...

Page 96: ...e Preset 1 Touch Edge Erase Presets 2 To create a new preset touch Presets then touch Available in the list of presets 3 Touch Name at the bottom of the window then using the touch screen keyboard tou...

Page 97: ...esets 2 To change a proportional preset touch Proportional touch the desired preset between 1 and 10 then type the percentage using the touch screen keypad 3 To change a preset that uses an independen...

Page 98: ...Managing Copy Functions WorkCentre 6400 Multifunction Printer System Administrator Guide 98...

Page 99: ...de 99 Scanning This chapter includes Scanning to a Folder on the Printer on page 100 Scanning to an Email Address on page 104 Workflow Scanning on page 106 Scanning to a User s Home Folder on page 116...

Page 100: ...low you manage how users are allowed to scan files create folders and assign passwords to their folders on the printer Note If your printer is locked you must log in as a system administrator For deta...

Page 101: ...click Create Folder 4 Type a name for the folder 5 If required type a password then retype the password again to verify 6 Click Apply To change the folder password or delete the folder click Modify F...

Page 102: ...ck Scan 2 Under Display click Mailboxes then select the folder you want to delete If the folder is private type the password 3 Click Modify Folder 4 Under Remove folder from device click Delete Folder...

Page 103: ...the current percentage used is above 99 your system requires cleanup to remove old unneeded mailboxes and files If your printer is locked you must log in as a system administrator For details see Acc...

Page 104: ...ies Services Email Defaults 2 Next to Scan Defaults click Edit Note You can change default Email message options scan options file format options and others For details click the Help link in CentreWa...

Page 105: ...System Administrator Guide 105 7 Verify the printer is not on a restricted host list on the SMTP server 8 Verify the printer s account name and password are correct See also See the Online Support As...

Page 106: ...n the printer and Secure HTTP SSL is enabled Configuring Workflow Scanning Note If your printer is locked you must log in as a system administrator For details see Accessing CentreWare IS on page 17 1...

Page 107: ...ogin Credentials to Access the Destination select one of the following Authenticated User and Domain The authentication server validates the user credentials prepended by the domain name against the L...

Page 108: ...tem Login name and password credentials are specified in this field and stored in the printer The printer uses the system credentials to log into the file server 10 Type the Login Name and Password if...

Page 109: ...installed on the printer if you are using SSL Configure your web server and ensure that HTTP HTTPS services are running POST requests and scanned data will be sent to the server to be processed by a C...

Page 110: ...Trusted SSL Certificates to verify that a digital certificate is installed on the printer 8 Select Validate Repository SSL Certificate to have the server s SSL certificate validated for the correct ho...

Page 111: ...ile Destination 1 Under File Destinations click Add 2 Select the required Filing Policy from the drop down menu 3 Click the Apply Adding a Fax Destination Note Only WorkCentre models 6400X and 6400XF...

Page 112: ...Workflow Scanning Advanced Settings Layout Adjustment Filing Options Report Options Workflow Scanning Image Settings Compression Capability To restore the Default Template to its original settings cli...

Page 113: ...y in the Position field The display elements are Date Time Job ID User ID Custom Text Type any custom text that want to display in the file name For example select the first Custom Text field and type...

Page 114: ...e control panel then touch the Workflow Scanning icon 2 Touch the Advanced Settings tab 3 Touch Update Templates 4 Touch Update Now and touch Confirm Configuring a Validation Server Scan metadata ente...

Page 115: ...rkflow Scanning is enabled For details see Configuring Workflow Scanning on page 106 4 Ensure the Scan File Repository is setup correctly and that the path specified to the repository is correct For d...

Page 116: ...in length This is the default description of the template that displays for users when scanning at the control panel 4 Type a Template Name up to 127 characters This is the default name that displays...

Page 117: ...s For instructions explaining how to use this feature see the User Guide at www xerox com office WC6400 Notes Secure HTTP SSL must be enabled and a certificate must be installed on the printer before...

Page 118: ...Scanning WorkCentre 6400 Multifunction Printer System Administrator Guide 118...

Page 119: ...8 WorkCentre 6400 Multifunction Printer System Administrator Guide 119 Fax This chapter includes Embedded Fax on page 120 Server Fax on page 131 Internet Fax on page 135 LAN Fax on page 138...

Page 120: ...is locked you must log in as a system administrator For details see System Administrator Access at the Control Panel on page 15 1 At the printer control panel press the Machine Status button then tou...

Page 121: ...w Enabling Auto Answer Delay 1 On the Incoming Fax Defaults window touch Auto Answer Delay 2 Touch the field under Automatic Answer Delay and use the left and right arrows to select a time between 0 a...

Page 122: ...ssword using the touch screen keypad Disable turns off Secure Receive 6 Touch Save 7 Log out Printing or Clearing Secure Faxes If the Secure Receive option is enabled the numeric passcode must be type...

Page 123: ...e interval between 1 and 25 minutes before the fax system redials after a failed transmission b Automatic Redial Attempts The number of attempts the fax system makes before rejecting the job Select be...

Page 124: ...Settings 3 Touch the down arrow to scroll 4 Touch Mailbox Setup 5 Touch a mailbox in the Mailbox List then touch Edit 6 To assign a name to a mailbox touch Mailbox Name type a name for the mailbox up...

Page 125: ...following Use the control panel keypad to type the Fax Number then touch Save Note If dialing characters are necessary touch Dialing Characters to type the fax number and characters then touch Save T...

Page 126: ...h one of the following options Always Print prints a confirmation report every time Off never prints a confirmation report Print On Error prints a confirmation report only when a fax transmission erro...

Page 127: ...uch Address Book 3 Touch Individuals in the drop down list 4 Touch Chain Dial 5 Enter a fax number in the Recipient field using the touch screen keypad 6 To add prefixes or suffixes to the number touc...

Page 128: ...ng on another fax machine or documents that are stored in a fax mailbox on another fax machine Note If Local Polling is enabled Remote Polling is disabled Set Local Polling to Off to poll a remote fax...

Page 129: ...etain polled documents before deleting them Touch Keep Forever to keep polled files on the printer until you manually delete them Note Selecting Keep Forever is memory intensive and requires you to ma...

Page 130: ...x WorkCentre 6400 Multifunction Printer System Administrator Guide 130 4 Place your documents in the document handler then press Start 5 Verify that your documents were received by the local fax machi...

Page 131: ...nning on the server or computer where images to be faxed by the printer will be stored Note the IP address or host name Create a user account and password for the printer When the Server Fax feature i...

Page 132: ...er determine access 8 Type the user account and password in the Login Name and Password fields 9 Click Apply Configure a Fax Repository using HTTP HTTPS Before you begin Ensure that Web services are i...

Page 133: ...entreWare IS on page 17 1 In CentreWare IS click Properties Services Server Fax Fax Repository Setup 2 Select Netware from the Protocol drop down menu 3 Type the Repository Server Server Volume NDS Tr...

Page 134: ...working issues before attempting to use the Server Fax feature Server Fax and Embedded Fax cannot be running at the same time If one is enabled the other will not function If you are experiencing prob...

Page 135: ...meout type the maximum number of hours between 0 and 72 that the printer will attempt to confirm an Internet Fax job before the confirmation fails 5 Type the subject text that you want to display in t...

Page 136: ...archable under Searchable PDF PDF A Defaults 5 Specify the language or select Use Language Displayed on the Device User Interface 6 To enable text compression select Enabled Flate Compression 7 Click...

Page 137: ...er is connected on the network and functioning as a printer by performing the following activities Note Configure your printer on the network or resolve any networking issues before attempting to use...

Page 138: ...3 Click Xerox Features from the Copies and Pages menu 4 Ensure you are in the Paper Output area and click the Job Type menu 5 Click Fax Adding a Fax Recipient 1 Click the Add Recipient icon 2 Type the...

Page 139: ...enu 5 Click Picture from the Options menu 6 Click Choose File then navigate to the file on your computer Note Graphic files must be bmp gif or jpeg format 7 Click the desired settings to adjust the sc...

Page 140: ...mbers and recipient details that have been saved to a network location for more than one person to use To access a shared phonebook 1 Click Select File next to Shared Phonebook and select the default...

Page 141: ...e 6400 Multifunction Printer System Administrator Guide 141 Accounting This chapter includes Xerox Standard Accounting on page 142 Network Accounting on page 146 Enabling Accounting in Print Drivers o...

Page 142: ...loning feature If XSA settings are lost or deleted you can restore them using the cloning backup file For details see Cloning on page 159 Before you begin Install Print and Fax Drivers on all user com...

Page 143: ...print driver Color Copied Impressions includes all color copies Network Images Sent includes documents sent over the network including network scans scans to email server and Internet faxes Note If t...

Page 144: ...resented with a notification message that their limit has been reached for that feature If the user exceeds their limit while a job is in process the printer tracks the number of impressions generated...

Page 145: ...ch user and each account To print a report Note If your printer is locked you must log in as a system administrator For details see Initial Setup in CentreWare IS on page 17 1 In CentreWare IS click P...

Page 146: ...then touch the Tools tab 2 Touch Accounting Settings 3 Touch Accounting Mode 4 Touch Network Accounting to enable 5 To customize the prompt that users will see at the control panel touch Customize Pr...

Page 147: ...y time is set on the DHCP server to allow for normal maintenance shut downs if Dynamic TCP IP addressing is used 4 Verify communication between the Accounting Server and the printer Test the communica...

Page 148: ...ounting Interface if you are using XSA with an external accounting device 8 If you want to specify the default User ID and Account ID type them in the Default User ID and Default Account ID fields the...

Page 149: ...Energy Saving Settings on page 152 System Time Out on page 153 Taking the Printer Offline on page 154 SMart eSolutions and Billing Information on page 156 Cloning on page 159 Address Books on page 161...

Page 150: ...ator is needed to fix the problem Untrained A normal user can fix this problem Field Service A Xerox Support technician is needed to fix this problem Management A network administrator is needed to fi...

Page 151: ...etup Alert Notification Local UI Alerts 2 Under Scan Disk Memory Warning select the maximum number of scanned pages that can be held in scan memory before a warning displays Options include 10 scanned...

Page 152: ...a system administrator For details see System Administrator Access at the Control Panel on page 15 1 At the printer control panel press the Machine Status then touch the Tools tab 2 Touch Device Setti...

Page 153: ...isplay 4 Touch Service Default to set the screen that displays when the Services button is pressed 5 Touch Job Status Default to specify what jobs display when the Job Status button is pressed 6 Touch...

Page 154: ...uch Logout to exit the Tools pathway Note Taking the printer offline does not cause the printer to power down or turn off Restarting the Printer in CentreWare IS Note If your printer is locked you mus...

Page 155: ...Administrator Guide 155 7 Touch Reset Notes Using Software Resets to restart the printer is faster and wastes less consumables than turning the printer on and off Restarting the printer can take up t...

Page 156: ...s Automatic registration Automatic registration is available as a standard feature on many WorkCentre WorkCentre Pro printers SMart eSolutions Windows Client The windows client is an option for small...

Page 157: ...lick Meter Assistant 3 If Meter email alerts are desired click Edit For detail on setting up alerts see Setting up Alert Notification on page 150 Supplies Assistant To view the current status of suppl...

Page 158: ...lling Information The Billing Information page displays the count of pages printed or generated in black and white or color for billing purposes 1 In CentreWare IS click Status Billing Information The...

Page 159: ...n page 17 1 In CentreWare IS click Properties General Setup Cloning 2 Under Create Clone File select the features that you want to clone to other printers All features are selected by default You can...

Page 160: ...ge 17 This procedure will cause the printer to restart and will be unavailable over the network for several minutes 1 In CentreWare IS click Status Welcome 2 Click I Have A Cloning File 3 Under Instal...

Page 161: ...ice Editing the Public Address Book as a csv File If you have many addresses to manage you can create a list of addresses in a spreadsheet application save it as a csv file and upload it to the printe...

Page 162: ...the Public Address Book Options are Display Name This field is required Email Address This field is required Internet Fax Address This field is optional 3 Click Apply to accept your current settings...

Page 163: ...The Xerox CentreWare Font Management utility is available on the Xerox website at www xerox com office WC6400drivers You use the utility to download soft fonts to your printer such as your company s...

Page 164: ...USB port on the back of the printer and touch Download Enhanced Log File A confirmation message displays when file transfer is complete 7 Touch Basic to disable Enhanced logging and touch Save 8 Remo...

Page 165: ...ut the system administrator You can customize this information to display your company s contact information for the users of the printer Note If your printer is locked you must log in as a system adm...

Page 166: ...of your printer Download the latest software update file in dlm format from the drivers and downloads page for your specific printer To determine the software version 1 In CentreWare IS click Propert...

Page 167: ...printer after the Software Upgrade process Note Upgrades must be enabled before you can configure Auto Upgrade 1 Click Properties General Setup Machine Software Auto Upgrade 2 Under Auto Upgrade selec...

Page 168: ...Administrator Tools WorkCentre 6400 Multifunction Printer System Administrator Guide 168...

Page 169: ...rkCentre 6400 Multifunction Printer System Administrator Guide 169 Customization and Expansion This chapter includes Xerox Extensible Interface Platform EIP on page 170 Auxiliary Interface Kit on page...

Page 170: ...ce installation file from your local Xerox representative and copy it to your computer Note the location of the file Ensure that a digital certificate is installed on the printer For details see Insta...

Page 171: ...After the kit is installed you must enable Auxiliary Access at the control panel Note If your printer is locked you must log in as a system administrator For details see Initial Setup at the Control...

Page 172: ...Customization and Expansion WorkCentre 6400 Multifunction Printer System Administrator Guide 172...

Page 173: ...A WorkCentre 6400 Multifunction Printer System Administrator Guide 173 Audit Log Event Identification Numbers...

Page 174: ...ation Number Description 1 System startup 2 System shutdown 3 Manual ODIO On Demand Image Overwrite Standard started 4 Manual ODIO Standard complete 5 Print job 6 Network scan job 7 Server fax job 8 I...

Page 175: ...agnostics 33 Audit log download 34 IIO feature status 35 SA pin changed 36 Audit log Transfer 37 SSL 38 X509 certificate 39 IPSec 40 SNMPv3 41 IP Filtering Rules 42 Network Authentication 43 Device cl...

Page 176: ...Audit Log Event Identification Numbers WorkCentre 6400 Multifunction Printer System Administrator Guide 176...

Page 177: ...guring for Kerberos Solaris 57 configuring for Kerberos Windows 2000 2003 57 configuring for LDAP 58 configuring for NDS Novell 58 configuring for SMB 58 authentication types 54 authorization types 54...

Page 178: ...ting stapling options for incoming faxes 123 setting Auto Answer Delay 121 setting Automatic Redial 123 setting ring volume for 121 setting transmission defaults 123 specifying header text 123 embedde...

Page 179: ...of 78 creating 77 editing and deleting 77 IP filtering 77 creating rules for 77 IP gateway address 22 IP trap destination addresses adding to SNMP settings 29 IPsec 66 enabling 66 IPv4 configuring 23...

Page 180: ...ring Raw TCP IP printing 33 configuring SLP 27 configuring SMTP 35 configuring SNMP 28 configuring SSDP 31 Proxy server 44 network speed detecting 16 setting manually for printer 16 networking zero co...

Page 181: ...ng 70 proxy server enabling 44 Q Quick Setup Home utility 15 R Raw TCP IP printing 33 configuring advanced settings 33 configuring basic settings 33 reduce enlarge presets creating 97 S SAP 47 Save Jo...

Page 182: ...ll users 61 controlling for groups 61 controlling for individual users 61 touch screen settings 153 troubleshooting embedded fax 129 Internet faxes 137 network accounting 147 server fax 134 workflow s...

Page 183: ...ervices configuring 50 X Xerox Root CA certificate downloading 63 Xerox Scan Utility configuring printer for 117 Xerox Services for UNIX systems 88 installing 88 launching 89 performing installation p...

Page 184: ...Index WorkCentre 6400 Multifunction Printer System Administrator Guide 184...

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