May 2013
2-415
Xerox® WorkCentre® 5790 Family
11-083-171, 11-440-171 to 11-443-171
Status Indicator RAPs
11-083-171, 11-440-171 to 11-443-171 Paper Pusher RAP
11-083-171 The paper pusher motor has stalled.
11-440-171 The paper pusher has failed to return to the home, (upper) position.
11-441-171 The paper pusher has failed to move from the home, (upper) position.
11-442-171 The paper pusher has failed to return to the away, (lower) position.
11-443-171 The paper pusher has failed to move from the away, (lower) position.
Initial Actions
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 14
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
•
Check for a jam or other obstruction that could prevent the paper pusher from moving.
•
Check for damaged paper pusher components.
Procedure
Figure 1
. shows the location of the components.
Enter
dC330
, code 11-083 to run the paper pusher motor, MOT 11-083,
Figure 1
. The motor
runs.
Y
N
Go to
Flag 2
. Check the motor, MOT 11-083.
Refer to:
•
GP 10
How to Check a Motor.
•
P/J202
,
HVF Control PWB
•
11A-171
HVF Power Distribution RAP
Install new components as necessary:
•
Paper pusher motor,
PL 11.145 Item 13
.
•
HVF control PWB,
PL 11.157 Item 2
Go to
Flag 4
. Check the stapler gate safety switch S11-365.
Refer to:
•
GP 13
How to check a switch
•
P/J304
,
HVF Control PWB
•
11A-171
HVF Power Distribution RAP
The switch is good.
Y
N
Install new components as necessary:
•
Sensor assembly,
PL 11.145 Item 22
.
•
HVF Control PWB
PL 11.157 Item 2
.
Enter
dC330
, code 11-171. Manually operate the paper pusher upper sensor, Q11-171, The
display changes.
Y
N
Go to
Flag 1
. Check the sensor, Q11-171
Refer to:
•
GP 11
How to Check a Sensor.
•
P/J201
,
HVF Control PWB
•
11A-171
HVF Power Distribution RAP
Install new components as necessary:
•
Paper pusher upper sensor,
PL 11.145 Item 16
.
•
HVF Control PWB
PL 11.157 Item 2
Enter
dC330
, code 11-173. Manually actuate the paper pusher lower sensor, Q11-173. The
display changes.
Y
N
Go to
Flag 3
. Check the sensor, Q11-173.
Refer to:
•
GP 11
How to Check a Sensor.
•
P/J201
,
HVF Control PWB
•
11A-171
HVF Power Distribution RAP
Install new components as necessary:
•
Paper pusher lower sensor,
PL 11.145 Item 16
.
•
HVF Control PWB
PL 11.157 Item 2
.
The fault may be intermittent, check for damaged wiring or bad connectors,
REP 1.2
. If neces-
sary install new components:
•
Paper pusher upper sensor,
PL 11.145 Item 22
.
•
Paper pusher lower sensor,
PL 11.145 Item 22
.
•
Paper pusher motor,
PL 11.145 Item 13
.
•
HVF control PWB,
PL 11.157 Item 2
.
•
Stapler gate safety switch,
PL 11.145 Item 17
.
Figure 1 Component location
Paper pusher motor
(MOT11-083)
Paper pusher upper
sensor (Q11-171)
Paper pusher
lower sensor
(Q11-173)
Stapler gate
safety switch
(S11-365)
A
A
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...