May 2013
2-306
Xerox® WorkCentre® 5790 Family
10-399, 10A
Status Indicator RAPs
10-399 Fuser Authorization Failure RAP
10-399 The fuser CRUM failed the authorization check.
The authorization check is performed to ensure that the fuser installed in the system is compat-
ible with the machine configuration: 50Hz or 60Hz.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 14
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
WARNING
Do not touch the fuser while it is hot.
Install a new Fuser module that matches the machine configuration.
•
Fuser module (35-55 ppm),
PL 10.8 Item 1
.
•
Fuser module (65-90 ppm),
PL 10.10 Item 1
.
10A Fuser Web Motor RAP
Use this RAP when the fuser web motor is suspected of having failed. Indications of motor fail-
ure are contaminated stripper fingers and fuser roll. This fault may also cause paper jams in
the inverter.
Initial Actions
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 14
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
WARNING
Do not touch the fuser while it is hot.
•
Check the fuser web motor drive coupling,
Figure 2
.
•
Check the fuser drawer connector,
Figure 1
.
Procedure
NOTE: The door interlock switch must be cheated when ch24V components.
The web motor does not run continuously. It is pulsed on for multiples of 0.9 seconds duration.
The pulsing of the motor is felt or heard during the print mode.
Enter
dC330
code 10-010 fuser web motor, MOT10-010. The movement is very slow (approxi-
mately 0.1 rev per minute). The motor runs.
Y
N
Go to
Flag 1
. Check MOT10-010. Refer to:
•
Figure 1
.
•
GP 10
How to Check a Motor.
•
P/J154
,
Main Drives PWB
.
•
01G
+24V Distribution RAP.
•
01B
0V Distribution RAP.
Install new components as necessary:
•
Fuser web motor assembly, (35-55 ppm)
PL 4.17 Item 1
.
•
Fuser web motor assembly, (65-90 ppm)
PL 4.12 Item 1
.
•
Main drives module, (35-55 ppm)
PL 4.15 Item 1
.
•
Main drives module, (65-90 ppm)
PL 4.10 Item 1
.
•
Perform
OF7
IOT PWB Diagnostics RAP before a new IOT PWB is installed,
PL
1.10 Item 2
.
Check the following:
•
Drive coupling on the fuser web motor shaft, (65-90 ppm)
PL 4.12 Item 1
.
•
Drive coupling on the fuser web motor shaft, (35-55 ppm)
PL 4.17 Item 1
.
•
Drive coupling on the web assembly,
Figure 2
.
The life expectancy of the fuser web is the same as the Fuser module. Install new Fuser mod-
ule, (35-55 ppm)
PL 10.8 Item 1
, (65-90 ppm)
PL 10.10 Item 1
.
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...