May 2013
2-302
Xerox® WorkCentre® 5790 Family
10-322, 10-324, 10-325, 10-330, 10-370
Status Indicator RAPs
10-322, 10-324, 10-325, 10-330, 10-370 Fuser Under
Temperature RAP
10-322 Under temperature during standby mode, the thermistor reading is not within the target
temperature range
10-324 under temperature during run mode, the thermistor reading is not within the target tem-
perature range
10-325 The fuser control task watchdog timer has not been reset within a specified period.
10-330 The initial fuser temperature rise was not achieved within 30 seconds from the start of
warm up mode or the standby temperature was not reached within 150 seconds.
10-370 During power save mode, the thermistor reading is not within the target value, after the
fuser has cooled to the power save temperature.
Initial Actions
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 14
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
WARNING
Do not touch the fuser while it is hot.
•
Switch off the machine, then switch on the machine,
GP 14
.
•
If a number of 10-322 fault codes, are in the fault history. Check if the customer has been
running transparency jobs of nominal papers at card stock settings. This fault can be gen-
erated when the temperature changes between the standby and run. This is a normal
function of the machine and should not effect the customer operation.
•
Check that the fuser temperature NVM settings in
dC131
, are set to default. If the fuser
temperatures are not set to default, 10-322 may appear in the fault log.
Procedure
Switch off the machine
GP 14
. Remove the fuser module and check the continuity between pin
1 and pin 2 and between pin 3 and pin 4 on the fuser module connector,
Figure 1
. There is
continuity.
Y
N
Install a new fuser module, (35-55 ppm)
PL 10.8 Item 1
or (65-90 ppm)
PL 10.10 Item 1
.
Install the fuser module and disconnect PJ24, (35 ppm)
Figure 3
, (40-90 ppm)
Figure 4
. Go to
Flag 2
and check for continuity between pin 1 and 3 and between pins 4 and 6 at the harness
end. There is continuity.
Y
N
Check the fuser connector assembly,
Figure 2
. If necessary, install a new fuser connector
assembly, (35-55 ppm)
PL 4.15 Item 9
, (65-90 ppm)
PL 4.10 Item 9
.
Connect PJ24, (35 ppm)
Figure 3
, (40-90 ppm)
Figure 4
.
WARNING
Take care when measuring AC mains (line) voltage. Electricity can cause death or injury.
NOTE: The voltage will be 100% of the ACL voltage when the machine is switched on from
cold and pulse between 60% and 100% during standby.
Go to
Flag 2
and check for ACL at PJ24. Switch on the machine,
GP 14
. ACL is available at
PJ24 between pin 1 and 3, and between pin 4 and 6.
Y
N
Install new components as necessary.
•
Perform
OF7
IOT PWB Diagnostics RAP before a new IOT PWB is installed,
PL
1.10 Item 2
.
•
If the fault still occurs, install a new LVPS and base module,
PL 1.10 Item 3
Go to
Flag 1
. With the fuser cold, check for +2.9V at pin 1 and at pin 2. +2.9V is available at
both pins.
Y
N
Go to
Flag 1
. Refer to:
•
P/J35
,
IOT PWB
.
•
01D
+3.3 V Distribution RAP.
•
01B
0V Distribution RAP
Install new components as necessary.
•
Perform
OF7
IOT PWB Diagnostics RAP before a new IOT PWB is installed,
PL
1.10 Item 2
.
Perform
SCP 6
Final Actions.
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...