May 2013
6-3
Xerox® WorkCentre® 5790 Family
GP 1
General Procedures/Information
GP 1 Diagnostics Entry, Facilities and Exit
Purpose
This procedure describes the following items:
•
How to Enter Diagnostics
.
•
Diagnostic Menu
.
•
How to Exit From Diagnostics
.
•
How to Enter the Service Copy Mode
.
NOTE: When the diagnostic mode is entered, all existing copy jobs are cancelled and an
‘Offline’ screen message is displayed. When exiting the diagnostics mode an ‘Online’ screen
message is displayed.
To increase diagnostics security, refer to
GP 9
.
Procedure
How to Enter Diagnostics
1.
Switch on the machine,
GP 14
.
2.
When the machine in ready, press and hold the # key, then the Log In/Out key.
3.
Enter the PIN 1934. Touch the Enter button on the UI.
NOTE: Press the C Key to clear an incorrect entry. Three incorrect entries cause the entry
screen to lock for three minutes.
4.
If secure diagnostics is enabled, a second PIN is required to enter Diagnostic Routines.
Refer to
GP 9
.
5.
Select the correct tab from the Diagnostic screen, refer to
Table 1
.
Diagnostic Menu
The Diagnostic Routines screen gives access to the diagnostic menu, refer to
Table 1
. The
diagnostic routines available are given below:
Copier routines:
•
dC131
NVM Read/Write
•
dC132
NVM Initialization - Copier.
•
dC305
UI Test.
•
dC330
Component Control.
•
dC604
Registration Setup.
•
dC640
Video Path Diagnostics.
•
dC905
TC Sensor Calibration.
Network routines:
•
dC132
NVM Initialization - Network
•
dC312
Echo Test.
•
dC314
Network Connectivity Tests.
Other routines:
•
dC001
Reset Auditron Master Pin
•
dC104
Modal Usage Counters.
•
dC111
Tag Matrix.
•
dC606
Internal Print Test Patterns.
Fax routines:
•
dC109
Protocol Report.
•
dC131
NVM Read / Write.
•
dC132
NVM Initialization.
•
dC330
Component Control.
How to Exit From Diagnostics
1.
Touch the Exit button to exit from the dC procedures.
2.
Touch the Call Closeout button to exit diagnostics.
3.
When the Call Closeout window is displayed, the following options are available:
•
Reset All Counters. The default is No. If the Yes button is touched, the following
counters are reset:
–
Faults.
–
Last 40 faults.
–
Total Images made after the last service call.
•
Reboot copier. The default is Yes. The single board controller PWB, IOT, scanner,
GUI, DADH, tray 1 and 2 assembly, HCF and Finisher are rebooted. Touch the No
button if machine reboot is not needed.
NOTE: If the machine is not rebooted, the exit time from diagnostics is decreased.
4.
Touch the Closeout button to complete the exit procedure.
How to Enter the Service Copy Mode
The Service Copy Mode allows the engineer to make copies when the Auditron, Foreign Inter-
face or Job Based Accounting are enabled.
1.
Press and hold the # button, then the Log In/Out key.
2.
Enter the Service Copy Mode, PIN 4391.
3.
Select the Enter button on the UI.
4.
To exit, press and hold the # button, then the Log In/Out key.
Table 1 Diagnostic screen menu
1st Level
2nd Level
3rd Level
4th Level
5th Level
Service Info
GP 3
Software Versions
-
-
NOTE: Only the categories for the installed options are dis-
played.
-
Usage Counters
Display Current Usage Counters
-
-
-
Machine Serial No.:
-
-
-
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...