May 2013
2-97
Xerox® WorkCentre® 5790 Family
03-401, 03-403, 03-412
Status Indicator RAPs
03-401, 03-403 Fax Not Detected RAP
03-401 The embedded fax PWB has not been detected or confirmed.
03-403 The extended fax PWB has not been confirmed or detected.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 14
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Switch off the machine, then switch on the machine,
GP 14
.
Perform the following:
1.
Check that the embedded fax PWB has been installed,
PL 20.10 Item 4
.
2.
(W/O
TAG X-001
) Check that the compact flash is inserted correctly,
PL 20.10 Item 3
.
3.
Go to
20G
Embedded Fax Checkout.
4.
Install a new embedded fax PWB,
PL 20.10 Item 4
.
(W/O
TAG X-001
) Repeat the above checks for the extended fax PWB, and if necessary, install
a new extended fax PWB,
PL 20.10 Item 2
.
03-412 Foreign Device PWB Fault RAP
03-412 The foreign interface device was not detected at power on.
Initial Actions
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 14
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
CAUTION
Do not show the customer how to install a temporary shorting link. Do not leave a shorting link
installed.
•
Switch off the machine, then switch on the machine,
GP 14
.
•
Ensure the foreign interface PWB,
PL 3.22 Item 4
is securely connected to the single
board controller PWB,
PL 3.24 Item 3
.
NOTE: Do not attach a foreign interface vend adaptor with this configuration of foreign inter-
face PWB.
Procedure
Go to
Flag 1
. Check the harness. The harness is good.
Y
N
Perform the following as necessary:
•
Repair the harness. Refer to
GP 7
.
•
Install a new foreign interface harness,
PL 3.22 Item 5
.
NOTE: Do not attempt to repair the harness from PJ124 to the foreign device.
Check the +3.3V supply to
P/J201
at pins 1, 5, 9, 16 and 22 on the
single board controller
PWB
, The +3.3V supply is good.
Y
N
Go to:
•
01D
+3.3V Distribution RAP.
•
01B
0V Distribution RAP.
Disconnect the foreign device. Install a temporary shorting link between pins 2 and 3 on
P/
J124
. Check the voltage at PJ124 pin 2. 0V is measured.
Y
N
Install a new foreign interface PWB,
PL 3.22 Item 4
.
If the fault remains, the foreign device is faulty.
Disconnect the foreign device. Install a temporary shorting link between pins 1 and 3 on
P/
J124
. Check the display. Ensure the machine is now enabled to scan or print. The machine
is enabled.
Y
N
Install new components as necessary:
•
Install a new foreign interface PWB,
PL 3.22 Item 4
.
•
Single board controller PWB,
PL 3.24 Item 3
.
The enable circuits are working correctly.
NOTE: Currently the signals used for billing, e.g. machine function, premium tray, etc. cannot
be adequately measured with a standard meter.
Summary of Contents for WorkCentre 5790 Series
Page 1: ...Xerox WorkCentre 5790 Family Service Manual 708P90298 May 2013 ...
Page 4: ...May 2013 ii Xerox WorkCentre 5790 Family Introduction ...
Page 20: ...May 2013 xviii Xerox WorkCentre 5790 Family Translation of Warnings Introduction ...
Page 22: ...May 2013 1 2 Xerox WorkCentre 5790 Family Service Call Procedures ...
Page 32: ...May 2013 1 12 Xerox WorkCentre 5790 Family SCP 7 Service Call Procedures ...
Page 53: ...May 2013 2 21 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 1 3 3V Return ...
Page 54: ...May 2013 2 22 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 2 3 3V Return ...
Page 56: ...May 2013 2 24 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 3 5V Return ...
Page 57: ...May 2013 2 25 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 4 5V Return ...
Page 59: ...May 2013 2 27 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 5 12V Return ...
Page 61: ...May 2013 2 29 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 6 24V Return ...
Page 62: ...May 2013 2 30 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 7 24V Return ...
Page 63: ...May 2013 2 31 Xerox WorkCentre 5790 Family 01B Status Indicator RAPs Figure 8 24V Return ...
Page 95: ...May 2013 2 63 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs Figure 2 Circuit diagram ...
Page 96: ...May 2013 2 64 Xerox WorkCentre 5790 Family 01K Status Indicator RAPs ...
Page 178: ...May 2013 2 146 Xerox WorkCentre 5790 Family 06 350 Status Indicator RAPs ...
Page 592: ...May 2013 2 560 Xerox WorkCentre 5790 Family 16B 16C Status Indicator RAPs ...
Page 596: ...May 2013 2 564 Xerox WorkCentre 5790 Family 19 409 Status Indicator RAPs ...
Page 698: ...May 2013 3 2 Xerox WorkCentre 5790 Family Image Quality ...
Page 736: ...May 2013 3 40 Xerox WorkCentre 5790 Family IQS 8 Image Quality ...
Page 742: ...May 2013 4 6 Xerox WorkCentre 5790 Family Repairs Adjustments ...
Page 772: ...May 2013 4 34 Xerox WorkCentre 5790 Family REP 3 4 Repairs Adjustments ...
Page 938: ...May 2013 4 200 Xerox WorkCentre 5790 Family REP 9 10 Repairs Adjustments ...
Page 994: ...May 2013 4 256 Xerox WorkCentre 5790 Family REP 11 17 110 Repairs Adjustments ...
Page 1014: ...May 2013 4 276 Xerox WorkCentre 5790 Family REP 11 15 120 Repairs Adjustments ...
Page 1166: ...May 2013 4 428 Xerox WorkCentre 5790 Family REP 14 20 Repairs Adjustments ...
Page 1168: ...May 2013 4 430 Xerox WorkCentre 5790 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments ...
Page 1174: ...May 2013 4 436 Xerox WorkCentre 5790 Family ADJ 4 1 Repairs Adjustments ...
Page 1242: ...May 2013 4 504 Xerox WorkCentre 5790 Family ADJ 14 1 ADJ 14 2 Repairs Adjustments ...
Page 1386: ...May 2013 6 2 Xerox WorkCentre 5790 Family General Procedures Information ...
Page 1524: ...May 2013 6 140 Xerox WorkCentre 5790 Family Fax Tags General Procedures Information ...
Page 1526: ...May 2013 7 2 Xerox WorkCentre 5790 Family Wiring Data ...
Page 1554: ...May 2013 7 30 Xerox WorkCentre 5790 Family PJ Locations Wiring Data ...
Page 1604: ...May 2013 8 2 Xerox WorkCentre 5790 Family Accessories ...
Page 1606: ...May 2013 8 4 Xerox WorkCentre 5790 Family ACC 1 Accessories ...
Page 1610: ...XEROX EUROPE ...