06/2014
2-20
WC 5022/5024
005-198/199 Too Short Size Jam/ Too Long Size Jam
Version 1.0
Status Indicator RAPs
005-198/199 Too Short Size Jam/ Too Long Size Jam
BSD-ON: CH5.4, CH5.2
[Too Short Size Jam]
It was detected that the document length in Slow Scan direction is shorter than the specifica-
tions (Simpex: 85 mm, Duplex: 110 mm).
[Too Long Size Jam]
It was detected that the document length in Slow Scan direction is at the specifications (Sim-
pex: 1275 mm, Duplex: 480.1 mm) or longer.
Cause/Action
Check the size of the document that was fed by the user. If it is within the permitted length for
DADF transport, check the following:
•
The DADF Pre Regi Sensor (Input Check [005-206]) for operation failure. (PL 56.14)
•
The Document Tray Size Sensor 1/2 (Input Check [005-221/222]) for operation failure.
(PL 56.11)
If no problem is found, replace the DADF PWB. (PL 56.2)
005-210 DADF Download Fail
BSD-ON: CH1.3
When the IISS starts up (including at Power ON/Sleep recovery), it was detected that the
DADF is in Download Mode.
Cause/Action
Perform the DADF software download.
Summary of Contents for WorkCentre 5022
Page 1: ...Xerox WorkCentre 5022 5024 Service Manual Revised June 2014 702Pxxxxx ...
Page 2: ......
Page 4: ...06 2014 0 2 WC 5022 5024 Version 1 0 Preface ...
Page 5: ...Chapter 0 Introduction ...
Page 6: ......
Page 8: ...06 2014 0 2 WC 5022 5024 Version 1 0 Introduction ...
Page 11: ...Chapter 1 Service Call Procedures ...
Page 12: ......
Page 14: ...06 2014 1 2 WC 5022 5024 Version 1 0 Service Call Procedures ...
Page 21: ...Chapter 2 Troubleshooting ...
Page 22: ......
Page 30: ...06 2014 2 8 WC 5022 5024 2 2 1 1 Level 1 FIP Version 1 0 Status Indicator RAPs ...
Page 36: ...06 2014 2 14 WC 5022 5024 004 345 HVPS Communication Error Version 1 0 Status Indicator RAPs ...
Page 64: ...06 2014 2 42 WC 5022 5024 016 985 Max Attachment Size Over Version 1 0 Status Indicator RAPs ...
Page 66: ...06 2014 2 44 WC 5022 5024 017 745 SMB Size Over Version 1 0 Status Indicator RAPs ...
Page 76: ...06 2014 2 54 WC 5022 5024 024 966 APS NG Permission Denied Version 1 0 Status Indicator RAPs ...
Page 78: ...06 2014 2 56 WC 5022 5024 026 737 Network Error Version 1 0 Status Indicator RAPs ...
Page 82: ...06 2014 2 60 WC 5022 5024 027 779 SMTP Server Login Error Version 1 0 Status Indicator RAPs ...
Page 98: ...06 2014 2 76 WC 5022 5024 033 753 Fax Scan Page Full Version 1 0 Status Indicator RAPs ...
Page 104: ...06 2014 2 82 WC 5022 5024 034 765 Fax Report Disabled Version 1 0 Status Indicator RAPs ...
Page 110: ...06 2014 2 88 WC 5022 5024 035 761 Fax File Open Error Version 1 0 Status Indicator RAPs ...
Page 114: ...06 2014 2 92 WC 5022 5024 036 796 Fax Document Mix Fail Version 1 0 Status Indicator RAPs ...
Page 120: ...06 2014 2 98 WC 5022 5024 045 313 IOT Logic Fail Version 1 0 Status Indicator RAPs ...
Page 124: ...06 2014 2 102 WC 5022 5024 061 325 No SOS Fail Version 1 0 Status Indicator RAPs ...
Page 142: ...06 2014 2 120 WC 5022 5024 074 210 Tray 4 Lift Up Fail Version 1 0 Status Indicator RAPs ...
Page 144: ...06 2014 2 122 WC 5022 5024 075 135 Regi Sensor On Jam MSI Version 1 0 Status Indicator RAPs ...
Page 156: ...06 2014 2 134 WC 5022 5024 091 441 Drum Cartridge Near End Version 1 0 Status Indicator RAPs ...
Page 172: ...06 2014 2 150 WC 5022 5024 124 311 Serial Number Fail Version 1 0 Status Indicator RAPs ...
Page 174: ...06 2014 2 152 WC 5022 5024 127 396 E mail Generate Fail Version 1 0 Status Indicator RAPs ...
Page 178: ...06 2014 2 156 WC 5022 5024 134 211 Fax Board Failure Version 1 0 Status Indicator RAPs ...
Page 192: ...06 2014 2 170 WC 5022 5024 2 4 1 Software Download Version 1 0 Status Indicator RAPs ...
Page 193: ...Chapter 3 Image Quality Troubleshooting ...
Page 194: ......
Page 196: ...06 2014 3 2 WC 5022 5024 Version 1 0 Image Quality Troubleshooting ...
Page 222: ...06 2014 3 28 WC 5022 5024 3 5 Cycle Table Version 1 0 Image Quality Troubleshooting ...
Page 223: ...Chapter 4 Repairs and Adjustments ...
Page 224: ......
Page 228: ...06 2014 4 4 WC 5022 5024 4 1 Introduction Version 1 0 Repairs and Asdjustments ...
Page 240: ...06 2014 4 16 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Page 242: ...06 2014 4 18 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Page 246: ...06 2014 4 22 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Page 248: ...06 2014 4 24 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Page 250: ...06 2014 4 26 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Page 254: ...06 2014 4 30 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Page 294: ...06 2014 4 70 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Page 322: ...06 2014 4 98 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Page 324: ...06 2014 4 100 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Page 330: ...06 2014 4 106 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Page 336: ...06 2014 4 112 WC 5022 5024 Version 1 0 Repairs and Asdjustments ...
Page 337: ...Chapter 5 Parts List ...
Page 338: ......
Page 344: ...06 2014 5 6 WC 5022 5024 5 1 5 Using Parts Navigation Version 1 0 Parts List ...
Page 411: ...06 2014 5 73 WC 5022 5024 Part Number Index Parts List Version 1 0 ...
Page 412: ...06 2014 5 74 WC 5022 5024 Part Number Index Version 1 0 Parts List ...
Page 413: ...06 2014 5 75 WC 5022 5024 Part Number Index Parts List Version 1 0 ...
Page 414: ...06 2014 5 76 WC 5022 5024 Part Number Index Version 1 0 Parts List ...
Page 415: ...06 2014 5 77 WC 5022 5024 Part Number Index Parts List Version 1 0 ...
Page 416: ...06 2014 5 78 WC 5022 5024 Part Number Index Version 1 0 Parts List ...
Page 417: ...06 2014 5 79 WC 5022 5024 Part Number Index Parts List Version 1 0 ...
Page 418: ...06 2014 5 80 WC 5022 5024 Part Number Index Version 1 0 Parts List ...
Page 419: ...06 2014 5 81 WC 5022 5024 Part Number Index Parts List Version 1 0 ...
Page 420: ...06 2014 5 82 WC 5022 5024 Part Number Index Version 1 0 Parts List ...
Page 421: ...06 2014 5 83 WC 5022 5024 Part Number Index Parts List Version 1 0 ...
Page 422: ...06 2014 5 84 WC 5022 5024 Part Number Index Version 1 0 Parts List ...
Page 426: ...06 2014 5 88 WC 5022 5024 Navi 2 4 2 Tray Module Version 1 0 Parts List ...
Page 427: ...Chapter 6 General ...
Page 428: ......
Page 452: ...06 2014 6 24 WC 5022 5024 6 2 2 Consumables Version 1 0 General ...
Page 458: ...06 2014 6 30 WC 5022 5024 6 3 3 2 Analog Monitor List Version 1 0 General ...
Page 478: ...06 2014 6 50 WC 5022 5024 6 3 7 2 NVM DIAG Version 1 0 General ...
Page 482: ...06 2014 6 54 WC 5022 5024 6 3 9 2 NVM PH Version 1 0 General ...
Page 484: ...06 2014 6 56 WC 5022 5024 6 3 10 NVM Fusing Version 1 0 General ...
Page 486: ...06 2014 6 58 WC 5022 5024 6 3 11 2 NVM X fer Version 1 0 General ...
Page 488: ...06 2014 6 60 WC 5022 5024 6 3 13 2 NVM ROS Version 1 0 General ...
Page 490: ...06 2014 6 62 WC 5022 5024 6 3 12 NVM XERO Version 1 0 General ...
Page 498: ...06 2014 6 70 WC 5022 5024 6 3 15 2 NVM SYSTEM Version 1 0 General ...
Page 502: ...06 2014 6 74 WC 5022 5024 6 3 14 2 NVM PROCON Version 1 0 General ...
Page 516: ...06 2014 6 88 WC 5022 5024 6 3 18 2 NVM JOB ATTRIBUTE Version 1 0 General ...
Page 520: ...06 2014 6 92 WC 5022 5024 6 3 17 NVM IPS Version 1 0 General ...
Page 522: ...06 2014 6 94 WC 5022 5024 6 3 19 NVM ACCOUNT MODE Version 1 0 General ...
Page 524: ...06 2014 6 96 WC 5022 5024 6 3 20 NVM Jam Counter Clear Initialize HFSI Version 1 0 General ...
Page 530: ...06 2014 6 102 WC 5022 5024 6 3 21 NVM FAX Version 1 0 General ...
Page 568: ...06 2014 6 140 WC 5022 5024 6 8 4 30 Bit 105 109 Description Version 1 0 General ...
Page 574: ...06 2014 6 146 WC 5022 5024 6 8 5 5 Troubleshooting of Super G3 Fax Version 1 0 General ...
Page 575: ...Chapter 7 Wiring Data ...
Page 576: ......
Page 588: ...06 2014 7 12 WC 5022 5024 7 1 2 Plug Jack Location Version 1 0 Wiring Data ...
Page 598: ...06 2014 7 22 WC 5022 5024 7 2 1 9 DC COM 3 24V RTN Version 1 0 Wiring Data ...
Page 602: ...06 2014 7 26 WC 5022 5024 7 2 56 3 DADF DC COM Version 1 0 Wiring Data ...
Page 608: ...06 2014 7 32 WC 5022 5024 5 Other Descriptions Version 1 0 Wiring Data ...
Page 614: ...06 2014 7 38 WC 5022 5024 CH1 5 Fuse LED Location Version 1 0 Wiring Data ...
Page 616: ...06 2014 7 40 WC 5022 5024 CH2 1 Control Panel Version 1 0 Wiring Data ...
Page 622: ...06 2014 7 46 WC 5022 5024 CH4 1 Main Drive Version 1 0 Wiring Data ...
Page 634: ...06 2014 7 58 WC 5022 5024 CH6 5 Laser Scanning Version 1 0 Wiring Data ...
Page 644: ...06 2014 7 68 WC 5022 5024 CH7 9 MSI Paper Stacking Version 1 0 Wiring Data ...
Page 650: ...06 2014 7 74 WC 5022 5024 CH8 5 Paper Path Drive Transmission Version 1 0 Wiring Data ...
Page 654: ...06 2014 7 78 WC 5022 5024 CH9 3 Image Transfer Stripping Version 1 0 Wiring Data ...
Page 660: ...06 2014 7 84 WC 5022 5024 CH34 1 Fax Version 1 0 Wiring Data ...
Page 666: ...06 2014 7 90 WC 5022 5024 7 4 7 Sensor Location IOT Rear Version 1 0 Wiring Data ...
Page 667: ...Chapter 9 Installation Removal ...
Page 668: ......
Page 670: ...06 2014 9 2 WC 5022 5024 Version 1 0 Installation Removal ...
Page 696: ...06 2014 9 28 WC 5022 5024 9 1 10 Tray Lock Kit Version 1 0 Installation Removal ...
Page 698: ...06 2014 9 30 WC 5022 5024 9 2 Removal Version 1 0 Installation Removal ...