WorkCentre 385
Paper Jam (Jam 1)
12/98
2 - 12
Paper Jam (Jam 1)
Paper
stops before
Laser Printer
Cartridge?
Paper
stops before
fuser?
Paper
Exit Sensor
Actuator works
OK?
Check the actuator and replace
if defective (REP 4.17).
Check that roller
and ribs of the
fuser are in
place, and
remove burrs,
if any.
Paper
is rolled
around the pressure
roller?
Remove the fuser,
remove the paper and
replace the pressure roller,
if necessary.
Replace LSU
Unit (REP 4.14).
Severe
skew when
feeding?
The
paper came out
between fuser
and developer?
Check the input
path to the fuser.
Check guide
transfer is
grounded
Paper is
too thin or
sensitive to static
electricity?
Check for blockage
or drag in the feed
area, then reload
the paper.
Use the
recommended
paper.
YES
YES
YES
YES
YES
YES
YES
NO
NO
NO
NO
NO
NO
NO
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