Paper Jam (mis-feeding)
12/98
2 - 11
WorkCentre 385
Paper Jam (mis-feeding)
Check wiring, then replace
the Engine PBA (REP 4.17),
then the Joint PBA (REP 4.20),
then the Solenoid (REP 4.32).
Check for blocked paper
path.
Too
much paper in
the feeder?
The paper
moves more than
100mm?
Replace the Sensor PBA
The paper moves?
The print
solenoid unit (clutch)
engages when
printing starts?
Reduce the amount of
paper and re-test.
Adjust the paper guides.
Paper
guides are adjusted
properly?
Paper end curled?
The extender is
pulled out?
Pull out the
extender.
<Recommendation>
Use the MPF for the thick paper
such as envelopes and
cardstock.
Try freshly unwrapped
paper.
NO
YES
NO
YES
YES
NO
YES
YES
YES
YES
NO
NO
NO
NO
(REP 4.21), then the
Joint PBA (REP 4.20).
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Summary of Contents for WorkCentre 385
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