Xerox WorkCentre 385, Service Manual

Page: 22 / 184

WorkCentre 385
Error Messages
12/98
2 - 2
Error Messages
Error Message Description Solution
BUSY! REDIAL?
The machine is waiting the pro-
grammed interval to automatically
redial. You can press START to immediately
redial, or STOP to cancel the redial
operation.
COMM. ERROR
A problem with the facsimile
communications has occurred.
Try operation again.
DOCUMENT JAM
Loaded document has Jammed in
the feeder.
Clear the document Jam.
DOOR OPEN or
NO TONER
The top cover is not securely
latched.
No Laser Printer Cartridge in the
fax machine. The machine stops. Close the cover firmly until it clicks in
place.
Install the Laser Printer Cartridge in
place properly.
GROUP NOT
AVAILABLE
You have tried to select a group
location where only a single loca-
tion number can be used, such as
when adding locations for a multi-
dial operation.
Try again, check location for group.
LINE ERROR
Your unit cannot connect with the
remote machine, or has lost contact
because of a problem on the phone
line.
Try again. If failure persists, wait an
hour or so for the line to clear then try
again.
LOAD DOCU-
MENT
You have attempted to set up a
sending operation with no docu-
ment loaded.
Load a document and try again.
MEMORY FULL The memory has become full.
Either delete unnecessary documents,
or retransmit after more memory
becomes available, or split the trans-
mission into more than one operation.
NO ANSWER
The remote machine was not
answered after all the redial
attempts.
Try again.
Make sure the remote machine is OK.
NO NOT
ASSIGNED
The one-touch or speed dial loca-
tion you tried to use has no number
assigned to it.
Dial the number manually with the key-
pad, or assign a number.
NO PAPER The Paper Tray is empty.
Load the recording paper in the paper
feeder.
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