Xerox WorkCenter Pro 215 User Manual Download Page 1

Page: 1 / 62

P.O. Box 9604-7994

Webster, N.Y. 14580-7994

2/2000

701P33223

User Guide

WorkCentre Pro 215

Summary of Contents for WorkCenter Pro 215

Page 1: ...33223 User Guide WorkCentre Pro 215 ...

Page 2: ...r judicial law or hereinafter granted including without limitation material generated from the software programs that are displayed on the screen such as icons screen display looks etc XEROX The Document Company the stylized X and WorkCentre Pro 215 are registered trademarks of Xerox Corporation and Xerox Canada Ltd is a licensee of all the trademarks Product names used in this guide may be tradem...

Page 3: ...ction of this user guide to quickly resolve the situation yourself If the difficulty persists contact the Xerox Welcome Center for further assistance When you call the Center please have the serial number that you entered at the top of this page readily available Also record any Status Code information that appears in the Message Display on the Control panel This information can help you and the X...

Page 4: ...It is against US law to copy copyrighted material without permission of the copyright owner unless the copying falls within the Fair Use or library reproduction rights of the copyright law Further information on these U S provisions may be obtained from the Copyright Office Library of Congress Washington D C 20550 or telephone the Copyright Office at 202 707 9100 and ask for circular 21 Copying of...

Page 5: ...te the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the authority granted by the FCC to operat...

Page 6: ...ternate Paper Tray 23 Envelopes 24 Customizing Your Pro 215 25 Programmable Features 25 Programmable Feature Settings 0 9 and 11 21 28 Programmable Feature Setting 10 29 Pro 215 Care 30 Cleaning the Document Glass and Cover 30 Cleaning the Corotron Wire 30 Automatic Document Feeder Misfeed 31 E2 Clearing the Paper Path 32 Toner Cartridge Replacement 35 Toner Cartridge Yield 36 J2 Drum Cartridge Re...

Page 7: ...ying the Properties dialog from the Xerox Printer Services Program Status Monitor 44 Properties Tabs 45 On Line Help 45 Printer Driver Help 45 PCL Printer Driver Features 46 Creating Pro 215 Floppy Disk Installation Diskettes 47 Enabling High Speed Printer Communications 48 Problem Solving 49 Problem Solving Chart 49 Status Code Chart 51 Printing Solution Chart 52 Technical Data 55 ...

Page 8: ...ther materials may result in poor performance and could create a hazardous situation Do not use aerosol cleaners Follow the instructions in this User Guide for proper cleaning methods Never use supplies or cleaning materials for purposes other than what they were intended Keep all supplies and materials out of reach of children Do not use this Pro 215 near water wet locations or outdoors Do not pl...

Page 9: ...cated near or over a radiator or heat register This Pro 215 should not be placed in a built in installation unless proper ventilation is provided Never push objects of any kind into the slots of the Pro 215 as they may touch dangerous voltage points or short out parts which could result in a fire or electric shock Never spill liquid of any kind on the Pro 215 Never remove covers or guards that req...

Page 10: ...product produces ozone during normal operation The ozone produced is dependent on copy volume and is heavier than air Providing the correct environmental parameter as specified in the Xerox installation procedures ensures that concentration levels meet safe limits If you need additional safety information concerning the Pro 215 or Xerox supplied materials you may call the following toll free numbe...

Page 11: ...he WorkCentre Pro 215 apply to the cloth first Store paper in a dry area on a flat surface and in a closed cabinet Wrap partially used reams of paper tightly WorkCentre Pro 215 location For reliable WorkCentre Pro 215 operation and copy quality Xerox recommends Place your WorkCentre Pro 215 in a well ventilated room Recommended environment Temperature 50 to 90 F 10 to 32 C Humidity 20 to 85 Place ...

Page 12: ...ment cover Release latch Alternate paper tray paper guides Side cover Original exit area Original feeder tray Original guides Automatic Document Feeder ADF Alternate Paper Tray Paper tray 2 Front cover Exit tray Serial number Lift area Power switch Power connection USB port Parallel port ...

Page 13: ...y to make copies Note To ensure reliability of the Pro 215 use the IEEE 1284 compliant parallel cable that is supplied with the machine Only cables labeled IEEE 1284 can be used with your Pro 215 Drum cartridge installed in the machine Packing material Power cord Starter toner Cartridge 2000 copies User Guide Installation Instruction CD IEEE 1284 Parallel Cable ...

Page 14: ...ect position gently push it in the direction shown by the arrow 4 Open the Automatic Document Feeder ADF and remove the packing materials shown 5 Unscrew and remove the shipping screw from the left side of the Pro 215 CAUTION The Pro 215 will malfunction if the shipping screw is not removed 6 Lift and pull open the paper tray Turn and remove the paper tray button CAUTION Paper will misfeed if the ...

Page 15: ... information Do not fill above the max line 9 Push the paper tray firmly back into the Pro 215 Note Ensure that the alternate paper tray is lowered 10 Press the release lever to open the side cover 11 Remove the Caution tape from the cover 12 Remove the two red fuser pins by pulling the string upward one at a time Discard the fuser pins Note Misfeeds will occur if the fuser pins are not removed CA...

Page 16: ...lacement toner cartridges will yield approximately 7500 copies 15 Remove the toner cartridge cover 16 Slide the toner cartridge into the Pro 215 until it locks into place 17 Close the front cover and the side cover Skip to the Printer Driver Software Installation section in this User Guide to set up the Pro 215 for printing 18 Plug the power cord into the Pro 215 and then into a grounded outlet 19...

Page 17: ... Refer to the Image Quality section for detailed information 4 Preset Reduction Enlargement Press this key to select any of the preset reductions or enlargements The customer settable percentage has been set at the factory for 50 Refer to Customizing Your Pro 215 for information about changing this percentage 5 Percentage Indicator The indicator will light when any reduction or enlargement setting...

Page 18: ... printer is On line 14 Data LED This LED indicates the processing of electronic data in the Pro 215 PCL Controller The LED is ON when the Pro 215 is printing documents The LED is OFF when no data is present The LED is blinking when the Pro 215 is receiving data sent to the printer 15 Ready Indicator When the light is ON not flashing the Pro 215 is ready to make copies When the light is flashing af...

Page 19: ...omatically Auto Clear This Pro 215 is enabled at the factory to return to the Normal Copy Mode approximately one minute after a job is completed Unless otherwise programmed the Normal copy Mode settings are as follows Copy Quality Auto Copy Lighter Darker Normal Priority Tray Tray 1 Priority Magnification 100 Quantity Selected 1 Note Time periods for the Power Shut Off Power Save and Auto Clear mo...

Page 20: ...ormation about the types of paper that can be used at each of the paper input areas Paper Input Paper Tray 1 and 2 Alternate Paper Tray Paper Sizes 5 5 8 5 to 8 5 14 A5 to 216 356mm 3 5 5 5 to 8 5 14 A6 to 216 356mm Paper Weights Optimum Range 20 lb 80 gsm 15 24 lb 56 90 gsm 20 lb 80 gsm 14 34 lb 52 130 gsm Paper Capacities Copy letterhead and predrilled 20 lb 80 gsm 2 250 sheets 20 lb 80 gsm 50 s...

Page 21: ...aper Ensure that the paper is under the corner snubbers Close the paper tray If copying press the Start key to make the remaining copies If printing the job will automatically resume when paper is added 1 Lift and pull open the paper tray 2 Push down on the pressure plate until it locks in position Note The procedures for loading paper into tray 1 and tray 2 are identical 3 Adjust the paper guides...

Page 22: ...ithout restarting copying press the Clear button Flashing When the Alternate Paper Tray runs out of paper or the paper misfeeds the P will flash in the display and the green indicator in the copier diagram will flash Alternate Paper Tray 1 Add paper if the Alternate Paper Tray is empty 2 If paper has misfed remove it by carefully pulling the edge of the paper in the direction of the arrow 3 If cop...

Page 23: ...by 10 Press the 1 key to increase the quantity by 1 To clear the selected quantity press the Clear key 4 Lift the Document Cover 5 Place the original face down and align it with the registration guide on the document glass 6 Close the Document Cover Note Leaving the cover open while copying will affect copy quality and toner consumption 7 Press Start to begin copying The number in the display wind...

Page 24: ...Short Edge feed only 8 5 11 A4 and 8 5 14 216 353 mm The ADF comes from the factory with the Auto Start feature disabled Refer to Customizing Your Pro 215 section of this User Guide for information about changing this setting 1 Select the required paper tray 2 Select the desired copy features from the control panel The maximum copy quantity is 100 for 1 sided output and 1 for 2 sided output Reinse...

Page 25: ...ed 1 set Single sided Single sided 100 sets Single sided original to single sided copies 1è1 This mode will create single sided copies from your originals 1 Place the originals face up in the ADF 2 Select the icon and any additional features and the desired quantity 3 Press Start to begin copying The Pro 215 will produce the requested number of uncollated 1 1 1 2 2 2 3 3 3 single sided sets ...

Page 26: ...his mode will create two sided copies from your two sided originals 1 Place the originals face up in the ADF 2 Select the icon and any additional features The maximum copy quantity is 1 Reinsert the originals into the ADF for each set required 3 Press Start to begin copying The Pro 215 will produce one set of two sided copies Two sided originals to single sided copies 2è1 This mode will create sin...

Page 27: ...ation about changing the default paper size 1 Place side 1 original face down on the Document Glass with the TOP toward the LEFT Lower the document cover Note 16 lb 60 gsm copy paper is not recommended for two sided copying 2 Select the desired 1 Sided 2 Sided mode 3 Select the quantity 4 Press Start to make side 1 copies After scanning side 1 the light next to the selected mode will flash to let ...

Page 28: ...n be used when making draft copies Copy Contrast You can vary the copy contrast of your copies in small increments when Text Photo or Toner Save settings are selected Note When Auto is selected the copy contrast settings are not available Press the copy contrast key to lighten or darken copies while in the Text Photo or Toner Save settings There are 5 contrast settings represented by 3 indicator l...

Page 29: ...lect any percentage from 50 200 Press the key to display the current percentage When any reduction or enlargement is selected the variable percent indicator will light Display Window Preset or variable reduction enlargement percentages appear in the Display Window at the time selections are made After a few seconds the reduction enlargement percent is replaced with the number of copies selected Pr...

Page 30: ...n one at a time Transparencies removable stripe face up and toward the rear one at a time Use labels transparencies and envelopes specifically designed for copiers high temperatures 1 Place the original face down and align it with the registration guide on the document glass 2 Lower the alternate paper tray located on the right side of the copier 3 Unfold the paper support extension as shown 4 Adj...

Page 31: ...For the best print quality position margins no closer than 5 13mm from the edges of the envelope 2 Slide the envelope into the bypass flap side up and toward the rear Caution The types of envelopes described below can severely damage your machine Never use envelopes with clasps snaps windows coated linings exposed self stick adhesives or other synthetic materials Never use envelopes with glues ink...

Page 32: ...ay Auto Clear Time Out This feature allows you to select the time it takes for the copier to return to the normal copy mode after a copy cycle is complete 1 0 Off 1 30 seconds 2 60 seconds 3 90 seconds 4 120 seconds Time Out to Power Save When enabled this feature automatically reduces power used by the copier if the copier has not been used for the set period of time 2 0 Off 1 45 seconds 2 90 sec...

Page 33: ... On 1 Off Automatic Document Feeder Auto Start When enabled the ADF will begin to copy as soon as paper is placed in the ADF 9 0 On 1 Off Reduction Enlargement Preset This feature allows you to set a specific preset reduction or enlargement setting for the key 10 50 200 Default 50 Auto Paper Tray Switching When enabled the copier will automatically switch to another paper tray when the selected tr...

Page 34: ...2 8 5 12 4 3 A4 210 297mm 4 8 5 11 5 B5 182 257mm 6 5 5 8 5 7 A5 148 210mm Lower paper tray default This feature allows you to select the default copy paper size for the lower paper tray 19 0 8 5 14 1 8 5 13 2 8 5 12 4 3 A4 210 297mm 4 8 5 11 5 B5 182 257mm 6 5 5 8 5 7 A5 148 210mm Printer configuration list This feature allows you to print out printer configuration 20 0 English 1 French 2 Spanish...

Page 35: ...approximately 4 to 6 seconds The light next to Auto mode will light The lights within the Pro 215 Diagram will flash 3 Press the 10 key to select the Program Number of the feature to be changed You will not be given the choice to change an option if your machine does not have the feature 4 Press Start The current setting for that program will flash 5 Press the 1 key until the option number you wan...

Page 36: ...uality key for approximately 4 to 6 seconds The light next to Auto mode will light The lights within the Pro 215 Diagram will flash 3 Press the 10 key until the number 10 is displayed 4 Press Start The current reduction enlargement setting will flash 5 Press the variable percentage keys until the desired percentage is displayed 6 Press Start to store the selection 7 Press the Clear key to continue...

Page 37: ...jacent to the document glass until it is clean and dry 3 Wipe the underside of the white document cover until it is clean and dry 4 Close the document cover Cleaning the Corotron Wire If copies start getting streaks or blotches the corotron wire may be dirty Note Ensure that the alternate paper tray is lowered 1 Press the release latch to open the side cover 2 Remove the green corotron wire cleane...

Page 38: ... the feeding roller cover and pull the original gently to the left and out of the document feeder tray 2 Close the feeding roller cover 3 Open and close the document cover to clear the misfeed indicator 4 Press Start to continue copying Exit Misfeed 1 Open the document cover and turn the roller knob to remove the misfed original from the exit area If paper cannot be easily removed skip to the Roll...

Page 39: ...is lowered 1 Press the release lever to open the side cover Caution Do not touch the shiny drum cartridge surface Scratches or smudges will result in poor copy quality Do not remove paper through the bypass Unfused toner may adhere in the area resulting in smudged copies 2 Carefully remove the misfed paper in the direction shown 3 Lower the right side tray 2 access door 4 Remove the misfed paper 5...

Page 40: ...s the release lever to open the side cover 2 Pull down on the fuser lever This will release pressure on the paper f If paper is not seen in this area skip to the Exit Area Caution Do not pull paper up through the fusing unit Unfused toner may adhere in the area resulting in smudged copies 3 Remove the sheet of paper in the direction shown 4 Push up on the fuser lever 5 Close the side cover ...

Page 41: ...ide cover 2 Press the front cover release buttons to open the front cover 3 Pull down on the fuser lever This will release pressure on the paper 4 Turn the knob in the direction of the arrow to move the paper to the exit area 5 Gently pull the paper out through the exit area 6 Push up on the fuser lever 7 Close the front cover and side cover ...

Page 42: ...er release buttons to open the front cover 3 Press down on the green lever on the front of the old toner cartridge and pull the cartridge out Note Help the environment by recycling your used toner cartridge Refer to the recycling brochure packed with the Toner Cartridge for details 4 Shake the new toner cartridge horizontally four or five times and then remove the cover Save the box and the cover ...

Page 43: ...pied Dark backgrounds Leaving the platen cover open The number of times the copier is switched on and off Double sided copying will use more toner per ream of paper High humidity To get the most from your toner cartridge Always copy with the document cover closed Leave the copier on during the day Switch off the copier at the end of the working day Copy with the exposure control set to Auto exposu...

Page 44: ... open the side cover A 2 Press the front cover release buttons to open the front cover B 3 Press the green button C on the front of the toner cartridge and pull out the cartridge Note The toner cartridge must be removed before removing the drum cartridge 4 Pull out the drum cartridge Note Help the environment by recycling your used drum cartridge Refer to the recycling brochure packed with the dru...

Page 45: ...ill be displayed as 010 followed by 145 Example 2 361 copies prints will be displayed as 000 followed by 361 1 Select the Toner Saver mode 2 Press again and hold the Image Quality key for approximately 4 to 6 seconds The light next to Auto mode will light The lights within the Pro 215 Diagram will flash 3 Press and hold the Clear key for 5 seconds The count will continually be displayed until the ...

Page 46: ... parallel and USB ports at the same time The USB port is assigned the higher priority over the parallel port when more than one device is connected to the machine When a system using USB is connected to the printer while no data is supplied to the 1284 port for more than one minute priority will be assigned to the USB port for printer services When the USB printing has been completed and disconnec...

Page 47: ...Turn on the PC 6 Start Windows on your computer 7 Insert the WorkCentre Pro Series CD ROM into the CD ROM Drive Note For Windows 95 and NT 4 0 go to step 8 of the Installation procedure on the next page for the software version that you are running For Windows 98 go to the Plug n Play driver installation on the next page USB Connection 1 Turn off the computer and the Pro 215 2 Plug the USB cable i...

Page 48: ...Centre Pro 215 to your network you must first purchase a network print server A Xerox Ethernet Adapter may be purchased from Xerox or alternative print servers may be purchased from your local retail store Connecting the print server 1 Install the WorkCentre Pro 215 driver software For installing the Printer Driver see Printer Driver Software Installation or the instructions on the back of the Pri...

Page 49: ...ry Modules are available allowing your machine to be upgraded to a maximum of 72 MB of RAM Description Recommendation Type EDO DIMM Package 168 pin Dimensions Height 1 Width 5 25 Access Time 60 nanoseconds Voltage 3 3V Parity No Parity Type Buffered Unbuffered Unbuffered Single Dual Bank Single Bank Size 8MB 16MB 32MB or 64MB ...

Page 50: ...rinter Services Program Status Monitor Displaying the Driver Properties dialog from an application Control of the driver settings is provided from the WorkCentre Pro PCL Series Properties Printer Driver dialog box The new driver settings will be active while the application is open The driver settings will return to the prior values when the application is exited Access to the Properties dialog wi...

Page 51: ...s On the Settings submenu click Printers 2 Right click on the XEROX WorkCentre Pro PCL Series printer icon and click Properties or click Properties from the File menu Displaying the Properties dialog from the Xerox Printer Services Program Status Monitor Windows 95 98 and NT 1 Click on the Properties button in the Xerox Printer Services window ...

Page 52: ...ut to display the driver version and copyright information On Line Help The WorkCentre Pro PCL Series Printer Driver includes a comprehensive on line help system designed to answer all your questions about using the Xerox WorkCentre Pro PCL Series Properties dialog The help system is your on line user guide providing complete introductory and reference information It also provides troubleshooting ...

Page 53: ...om sizes x Paper source Select printing from multipurpose paper feeder or manual feeder x x Resolution Select 300 or 600 dpi print resolution x x Graphic quality Select enhancement for graphical and or text printing 1 Graphic mode Select HP GL 2 Vector or Raster mode x x TrueType fonts Select font printing x x Multiple images N Up Select 1 4 images per physical page x Watermarks Create and use wat...

Page 54: ...below Four or five blank high density diskettes will be required For Windows 1 Insert the WorkCentre CD into the CD ROM Drive 2 Click on the Start button and then choose the Run menu option 3 Type D MAKEDISK MAKEDISK EXE or the appropriate drive letter depending on your CD ROM Drive in the command line box Click on the OK button to proceed 4 Follow the on screen instructions To use the Floppy Disk...

Page 55: ...he install software will automatically check your personal computer for you If your personal computer is not running in ECP mode the driver software will remind you that higher printing performance would be achieved if ECP were enabled How will your printing performance be affected if you do not have an ECP compatible personal computer or if you do not enable ECP mode Since the rated print speed o...

Page 56: ...ht select the lower copy contrast position to darken the background of the copies If the original is dark select the upper copy contrast position to lighten the background of the copies Smears lines marks or spots on copies If defects are on the original press the copy contrast key to lighten the background of your copies If no defects are on the original clean the document glass and underside of ...

Page 57: ...f copy paper remaining in the Pro 215 after a paper jam has been cleared Refer to Clearing the Paper Path The three trouble indicators are lit in the Pro 215 diagram The machine is in the program mode Press the Image Quality key to exit Toner yield is lower than expected and the Toner Indicator is on Toner may be lodged in the cartridge Remove the toner cartridge Shake the toner cartridge and tap ...

Page 58: ... is replaced J2 The drum cartridge indicator on the machine diagram lights when the drum is near the end of life Approximately 1 000 more copies can be made but you should have a replacement cartridge in stock When the J2 status code is displayed the machine will stop operating until the drum cartridge is replaced J3 The toner cartridge is invalid Install a valid Xerox Corporation toner cartridge ...

Page 59: ...erly Check that the toner and drum cartridges are installed properly The printer driver may not be installed properly Uninstall and reinstall the Pro 215 printing software The parallel port cable specifications may not be correct Use the IEEE 1284 parallel port cable supplied with the machine or replace it with an IEEE 1284 compliant cable Half of the page is blank The page layout is too complex R...

Page 60: ...e choices Print Job too large Reduce resolution from 600 dpi to 300 dpi Refer to Pro 215 Properties Printer Driver Irregular faded patches of print There is a paper quality problem Use only paper that meets the specifications required by the printer Toner may be unevenly distributed Remove the toner cartridge and shake it gently to evenly distribute the toner Then reinstall the toner cartridge Bla...

Page 61: ...f paper until necessary so that the paper does not absorb too much moisture from the air Back of printout is dirty The transfer roller may be dirty Print a few blank pages to clean the transfer roller Incorrect fonts TrueType fonts may be disabled Use the Fonts dialog box in the Control Panel to enable TrueType fonts Faded graphics Toner may be low Remove the toner cartridge and shake it gently to...

Page 62: ...to 216 356mm 14 34 lb 52 130 gsm Copy Rate 8 5 11 A4 and smaller 15 copies minute Print Rate 8 5 11 A4 and smaller 15 prints minute Paper Tray Capacity Paper Tray Paper Tray Bypass 2 250 50 First copy output time 9 seconds warm 23 seconds cold Electrical Requirements AC 120V 10 50 60 Hz 9 5A Machine Dimensions Width Depth Height 20 4 19 3 18 3 51 8 49 1 46 4cm Machine Weight Includes Drum and Tone...

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