Solution
Measure and check the frequency of the defect:
• Acquire the measuring tool either from
www.xerox.com/VERSANT_4100docs
or the
Nationalization Kit
.
• Check the frequency of the defect interval.
• If the defect occurs every 44 mm on the prints, do not replace the drum. This interval is caused
by a damaged or defective developer housing. Contact the Customer Support Center.
• If spots or bands occur every 147 mm on the prints, a drum cartridge is damaged or light
shocked. Replace or swap the appropriate drum cartridge; refer to
• If the defect occurs every 374 mm on the prints, replace the fuser belt assembly. For details,
contact the Customer Support Center.
SSttrreeaakkss oorr LLiinneess oonn PPrriinnttss
Problem
The prints show solid color streaks or lines running from lead-edge (LE) to trail-edge (TE) on the
prints.
305