April 2017
2-516
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
116-390, 116-391
Launch Issue
Status Indicator RAPs
116-390 ROM and NVM Version Mismatch RAP
116-390 Incompatible versions of the standard ROM and NVM were detected.
Procedure
Perform the steps that follow:
1.
Initialize the NVM, refer to
dC301
NVM Initialization.
NOTE: Inform the customer that this will clear all address information.
2.
Reload the software,
GP 4
.
116-391 Illegal Code RAP
116-391 Country code/territory code/paper size group setting error detected.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 10
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1.
Switch off, then switch on the machine,
GP 10
.
2.
If the fault persists, enter
dC131
. Ensure NVM values 700-165, 700-338 and 700-402 are
correct. Change the values as necessary.