April 2017
2-210
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
016-981, 982, 016-983
Launch Issue
Status Indicator RAPs
016-981, 982 HDD Access Error 2 RAP
BSD-ON:
BSD 3.9 ESS
016-981 HDD was determined to be full due to scan to email, scan to fax, secure print, delayed
print or sample print was specified when the HDD capacity is low.
016-982 HDD was determined to be full due to collate, stored or interrupted jobs.
Procedure
Perform the steps that follow:
1.
Advise the customer to:
a.
Process or delete the jobs (documents) stored in the same HDD partition, then
repeat the operation.
b.
If step A does not resolve the problem, expand the HDD partition size of the relevant
service.
2.
Reload the software,
GP 4
.
3.
Check the wiring between the ESS PWB,
PL 3.10 Item 6
and the hard disk.
4.
Initialise the hard disk. Refer to
dC355
Hard Disk Diagnostics.
5.
Initialize the Sys - System NVM, refer to
dC301
.
6.
Install a new hard disk,
PL 3.10 Item 2
.
016-983 Image Log HDD Full RAP
016-983 With the system data level of ensuring log image creation set to High, the log image
storage area on the disk becomes full (during processing a copy/scan job).
Procedure
Advise the customer to:
1.
Cancel the job.
2.
Re-run the job.
3.
Delete unnecessary documents saved on the machine or change the level of ensuring
creation (to Low).