April 2017
2-199
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
016-763, 016-764
Status Indicator RAPs
Launch Issue
016-763 POP Server Connect RAP
016-763 The machine cannot connect to the POP server.
Procedure
Advise the customer to:
1.
Print a configuration report and confirm that the DNS settings are correct.
2.
Confirm that the POP3 server settings are correct.
3.
Enter the IP Address of their POP3 server into the machine.
4.
If the fault persists, refer the customer to the System Administrator Guide to check that
the machine is correctly configured.
016-764 SMTP Server Connect RAP
016-764 The machine failed to connect to the SMTP server.
Procedure
Advise the customer to:
1.
Print a configuration report and confirm that the DNS settings are correct.
2.
Confirm that the SMTP server settings are correct.
3.
Enter the IP Address of their SMTP server into the machine.
4.
If the fault persists, refer the customer to the System Administrator Guide to check that
the machine is correctly configured.