April 2017
2-182
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
016-717, 016-718
Launch Issue
Status Indicator RAPs
016-717 Fax Send Result Not Found RAP
016-717 The fax or internet fax send result information is not saved in the controller.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 10
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1.
Advise the customer to:
a.
Split any internet fax documents that would exceed 2GB in document storage size
into several jobs and control the usage amount of memory.
b.
If there is a large amount of scan or internet fax documents being processed, wait
until the other jobs are completed before performing additional jobs.
2.
Reload the software,
GP 4
.
3.
Check the wiring between the ESS PWB,
PL 3.10 Item 6
and the hard disk.
4.
Initialise the hard disk. Refer to
dC355
Hard Disk Diagnostics.
5.
Initialize the Sys - System NVM, refer to
dC301
.
6.
Install a new hard disk,
PL 3.10 Item 2
.
7.
If the fault persists, install a new ESS PWB,
PL 3.10 Item 6
.
016-718 Out of PCL6 Memory RAP
016-718 Insufficient PCL6 decomposer memory.
Procedure
Perform the steps that follow:
1.
Advise the customer to decrease the resolution to reduce the PLW memory.
2.
If the fault persists, reload the software,
GP 4
.