April 2017
2-178
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
016-709, 016-710
Launch Issue
Status Indicator RAPs
016-709 ART EX Command Error RAP
016-709 An ART EX command error occurred during PLW processing.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 10
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1.
Advise the customer to:
a.
Switch off parallel bi-directional communication in the printer driver.
b.
Set a longer time for Auto Output Time.
c.
Change the PC BIOS settings.
d.
Use a shorter, genuine, parallel cable.
2.
Ensure that all connectors on the ESS PWB,
PL 3.10 Item 6
are securely connected.
Ensure all surface mounted modules are securely connected.
3.
Reload the software,
GP 4
.
4.
Check the wiring between the ESS PWB,
PL 3.10 Item 6
and the hard disk.
5.
Initialise the hard disk. Refer to
dC355
Hard Disk Diagnostics.
6.
Initialize the Sys - System NVM, refer to
dC301
.
7.
Install a new hard disk,
PL 3.10 Item 2
.
8.
If the fault persists, install a new ESS PWB,
PL 3.10 Item 6
.
016-710 Delayed Print Fail RAP
016-710 Process conditions for delay print were not met.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 10
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1.
Advise the customer to:
a.
If secure print, proof print or knowledge storage print is specified, disable them.
b.
Reduce the delay print jobs waiting to 100 jobs or less.
2.
Ensure that all connectors on the ESS PWB,
PL 3.10 Item 6
are securely connected.
Ensure all surface mounted modules are securely connected.
3.
Reload the software,
GP 4
.
4.
Check the wiring between the ESS PWB,
PL 3.10 Item 6
and the hard disk.
5.
Initialise the hard disk. Refer to
dC355
Hard Disk Diagnostics.
6.
Initialize the Sys - System NVM, refer to
dC301
.
7.
Install a new hard disk,
PL 3.10 Item 2
.
8.
If the fault persists, install a new ESS PWB,
PL 3.10 Item 6
.