Xerox VersaLink B615, User Manual

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Caution
Some paper and other media types can cause poor output quality, increased paper jams, or damage
your printer. Do not use the following:
- Rough or porous paper
- Inkjet paper
- Paper that is photocopied
- Paper that is folded or wrinkled
- Paper with cutouts or perforations
- Stapled paper
- Envelopes with windows, metal clasps, side seams, or adhesives with release strips
- Padded envelopes
- Plastic media
- Transparencies
• Ensure that the paper type selected in your print driver matches the paper type on which you are
printing.
• If you have the same size paper loaded in more than one tray, ensure that the proper tray is selected
in the print driver.
• Store your paper and other media properly for optimum print quality. For more information, refer to
Paper Storage Guidelines .
Solving Print-Quality Problems
When the print quality is poor, select the closest symptom from the following table, then refer to the
corresponding solution to correct the problem. You can also print a Demonstration Print page to more
precisely determine the print-quality problem. For more information, refer to
Information Pages .
If the print quality does not improve after performing the appropriate action, contact your Xerox
representative.
Note
To maintain print quality, the toner cartridge is designed to provide a warning message when the toner
level is low. When the toner cartridge reaches this level, a warning message appears. When the toner
cartridge is empty, another message prompts you to replace the toner cartridge. The printer stops
printing until you install a new toner cartridge.
Solutions Symptom
The output is too light.
• To check the toner level, check the control panel, use
the print driver, or the Embedded Web Server. If the
toner cartridge is near empty, replace it.
• Verify that the toner cartridge is approved for use in
this printer, then replace it as needed. For best results,
use a genuine Xerox toner cartridge.
• Replace the paper with a recommended size and
type, then confirm that your printer and print driver
settings are correct.
8-21 Xerox ® VersaLink ® B605/B615 Multifunction Printer
User Guide
Troubleshooting