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3.

To remove the document feeder feed rollers, press its sides until it gets released, then take it out from the
printer.

4.

Unpack and insert the new feed rollers for the document feeder.

5.

Close the top cover of the document feeder.

6.

Power on the printer.

R E C YC L I N G S U P P L I E S

For information on Xerox

®

supplies recycling programs, go to

www.xerox.com/gwa

.

Supplies include a prepaid return label. Use it to return the used components in their original boxes for recycling.

228

Xerox

®

VersaLink

®

B415 Multifunction Printer User Guide

Maintenance

Summary of Contents for VersaLink B415

Page 1: ...VERSION 1 0 AUGUST 2023 702P08980 Xerox VersaLink B415 Multifunction Printer User Guide...

Page 2: ...are registered trademarks owned by the U S Environmental Protection Agency HP HP UX JetDirect and PCL are trademarks of the Hewlett Packard Company IBM AIX and PowerPC are trademarks or registered tra...

Page 3: ...ado AG in the United States and other countries Trellix ePolicy Orchestrator and ePO are trademarks of Musarubra US LLC UNIX is a registered trademark of The Open Group Wi Fi and Wi Fi Direct are regi...

Page 4: ...4 Xerox VersaLink B415 Multifunction Printer User Guide...

Page 5: ...rmation 24 Product Symbols 25 Getting Started 29 Parts of the Printer 30 Front View 30 Duplex Automatic Document Feeder 31 Internal Parts 33 Rear View 34 Control Panel 35 Additional Configurations and...

Page 6: ...ired Network 57 Wireless Network Adapter 57 Connecting with Wi Fi Direct 58 Connecting with Near Field Communication NFC 59 Configuring AirPrint 61 Configuring a Device for Universal Print 61 Connecti...

Page 7: ...Gallery Overview 88 Creating a Xerox App Gallery Account 88 Logging in to your Xerox App Gallery Account 89 Installing or Updating an App from the Xerox App Gallery 89 Device 91 Device Overview 91 Ac...

Page 8: ...Print From Overview 153 Printing From a USB Flash Drive 153 Printing from Saved Jobs 154 Printing from a Mailbox 155 PrintByXerox 156 PrintByXerox Overview 156 Printing with the PrintByXerox App 156...

Page 9: ...per Loading Guidelines 193 Paper That Can Damage Your Printer 193 Paper Storage Guidelines 194 Paper Characteristics 194 Supported Paper Types and Weights 195 Supported Standard Paper Sizes 196 Suppor...

Page 10: ...ent Prints from Wrong Tray 239 Empty or Partially Printed Document 239 Printer is Making Unusual Noises 239 Automatic 2 Sided Printing Problems 240 Date and Time Are Incorrect 240 Scanner Errors 240 W...

Page 11: ...inter Stand 280 Environmental Specifications 281 Temperature 281 Relative Humidity 281 Elevation 281 Electrical Specifications 282 282 Performance Specifications 283 Printing Resolution 283 Print Spee...

Page 12: ...h Africa 298 Safety Certification 299 Material Safety Data Sheets 300 Recycling and Disposal 301 All Countries 302 Battery Removal 302 North America 303 European Union 304 Disposal Outside of the Euro...

Page 13: ...Safety 19 Operational Safety 21 Maintenance Safety 23 Environmental Health and Safety Contact Information 24 Product Symbols 25 Your printer and the recommended supplies have been designed and tested...

Page 14: ...aluation and certification and compliance with electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product have been verified...

Page 15: ...TATEMENTS C CA AU UT TI IO ON N P PO OT TE EN NT TI IA AL L I IN NJ JU UR RY Y To avoid the risk of fire or electrical shock connect the power cord to an appropriately rated and properly grounded elec...

Page 16: ...rical outlet before inspecting it C CA AU UT TI IO ON N S SH HO OC CK K H HA AZ ZA AR RD D To avoid the risk of electrical shock make sure that all external connections such as Ethernet and telephone...

Page 17: ...jarring movements Make sure that your fingers are not under the printer when you set it down Make sure that there is adequate clearance around the printer C CA AU UT TI IO ON N T TI IP PP PI IN NG G H...

Page 18: ...safety standards with the use of specific manufacturer components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement part...

Page 19: ...ese conditions occur do the following 1 Power off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Call an authorized service representative POWER CORD Use the power co...

Page 20: ...er fuse or other safety device has been tripped Liquid is spilled into the printer The printer is exposed to water Any part of the printer is damaged BATTERY SAFETY One or more circuit boards in this...

Page 21: ...ces To avoid a tip hazard do not push or move the device with all the paper trays extended PRINTER LOCATION Place the printer on a level solid non vibrating surface with adequate strength to hold its...

Page 22: ...on Xerox supplies is not recommended The Xerox Warranty Service Agreement and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supp...

Page 23: ...these covers In case of a Dry Ink or Toner Spill use a broom or a wet cloth to wipe off spilled dry ink toner Sweep slowly to minimize generation of dust during clean up Avoid using a vacuum If a vac...

Page 24: ...and supplies contact United States and Canada only 1 800 ASK XEROX 1 800 275 9376 Web address Environmental Health Sustainability Xerox Email request world wide EHS Europe xerox com For product safety...

Page 25: ...To avoid personal injury use caution No symbol Warning Indicates a mandatory action to take to avoid damage to the property Do not touch the part or area of the printer Do not touch this part of the...

Page 26: ...caution in this area Do not remove the paper forcefully Hot Surface Before handling wait for the time indicated On Off Standby Do not use paper attached with staples or any form of binding clip Do not...

Page 27: ...o not use postcards Do not use envelopes Do not copy money Add paper or media Paper jam Lock Unlock Paper clip Cooling Elapsed time Supply paper 1 Sided original document Hole punched paper Xerox Vers...

Page 28: ...Load letterhead face up Load letterhead face down Load labels face down USB Universal Serial Bus LAN Local Area Network Telephone Line Weight Services Home button This item can be recycled 28 Xerox Ve...

Page 29: ...ntains Parts of the Printer 30 Power Options 39 Accessing the Printer 41 Apps Features and Functions 44 Information Pages 46 The Embedded Web Server 48 Installation and Setup 53 Connecting the Printer...

Page 30: ...eder DADF 2 Document Feeder Tray 3 Document Feeder Output Tray 4 Control Panel or User Interface 5 Door B Back Door 6 Bypass Tray 7 Tray 1 Standard 550 sheet Tray 8 Door A Front Door 9 Center Output T...

Page 31: ...r 2 Document Guides 3 Document Feeder Input Tray 4 Document Feeder Output Tray 5 Second side Scanning Lens Assembly 6 Document Glass Constant Velocity Transport CVT Glass Xerox VersaLink B415 Multifun...

Page 32: ...edge of the glass The document glass accepts following paper sizes Minimum 25 4 x 25 4 mm 1 x 1 in Maximum Legal 215 9 x 355 6 mm 8 5 x 14 in Based on the Paper Size Preference setting if the origina...

Page 33: ...INTERNAL PARTS 1 Toner Cartridge 2 Door A Front Door 3 Imaging Unit 4 Fuser Assembly 5 Door B Back Door Xerox VersaLink B415 Multifunction Printer User Guide 33 Getting Started...

Page 34: ...REAR VIEW 1 Main Power Outlet 2 USB Port Type B 3 Ethernet Port 4 USB Port Type A 5 Fax Telephone Line Port 34 Xerox VersaLink B415 Multifunction Printer User Guide Getting Started...

Page 35: ...ower status of the printer I IT TE EM M N NA AM ME E D DE ES SC CR RI IP PT TI IO ON N 1 Log In Button Touching the Log In button on the control panel touch screen allows you to log in and identify yo...

Page 36: ...ld Communication NFC is a technology that enables devices to communicate when they are within the network range of each other Use the NFC area to obtain a network interface to add the printer to your...

Page 37: ...OPTIONS 1 Convenience Stapler 2 Trays 2 3 and 4 Optional 550 sheet Trays 3 Printer Stand 4 Wireless Network Adapter 5 Productivity Kit 500 GB Hard Disk Drive Xerox VersaLink B415 Multifunction Printer...

Page 38: ...ay For standard adjustable paper trays select an option A Allw wa ay ys s S Sh ho ow w This option shows the paper confirmation prompt on the control panel touch screen until the user dismisses it D D...

Page 39: ...the printer receives data from a connected device the printer exits Sleep Mode automatically When the printer receives data from a network print job to reduce power consumption only necessary electron...

Page 40: ...ark and theP Po ow we er r W Wa ak ke e button pulses To power off the printer touch P Po ow we er r O Of ff f A Please Wait message appears as the printer powers off Note It is not recommended but if...

Page 41: ...r ro ox x W Wo or rk kp plla ac ce e C Cllo ou ud d This option enables cloud based authentication The printer connects directly to the Xerox Workplace Cloud solution This method provides multiple opt...

Page 42: ...interface Personalization for logged in users is enabled by default Personalization allows a logged in user to configure the following settings Personalized walk up screen When a user logs in the dev...

Page 43: ...s to restrict the total number of jobs by type that a user can send to the printer The administrator can generate reports that list usage data for individual users and groups For details refer to the...

Page 44: ...ginals Are Detected feature are enabled for an app you can create touchless workflows The following example describes this scenario for a 1 Touch App based on the Copy App If the 1 Touch App is select...

Page 45: ...se of certain applications An individual user can choose the types of suggestions that they receive Personalized suggestions apply to the Copy Email and Scan To Apps only For more information about pe...

Page 46: ...tarted guide provides an overview of the key features of the printer Troubleshooting Print Quality Page The Troubleshooting Print Quality Page provides a list of common print quality problems and tips...

Page 47: ...n and more Printing a Configuration Report 1 At the printer control panel press the H Ho om me e button 2 Touch D De ev viic ce e I In nf fo or rm ma at tiio on n P Pa ag ge es s 3 Touch B Ba as siic...

Page 48: ...s been on for 2 minutes If the TCP IP address is 0 0 0 0 or begins with 169 it indicates that there is a network connectivity issue Viewing the IP Printer Address on the Control Panel To view the IP a...

Page 49: ...choice when they use a compatible app P Pr ro op pe er rt tiie es s You can use the Properties tab to access and configure settings for your device System administrator login credentials are required...

Page 50: ...Server then install the certificate on your client For information on obtaining installing and enabling certificates refer to the System Administrator Guide at www xerox com office VLB415docs DOWNLOA...

Page 51: ...4 To enable remote access to the device control panel click S St ta ar rt t R Re em mo ot te e S Se es ss siio on n The remote control panel sends a request to the local control panel If the local co...

Page 52: ...printer apps Single Sign on SSO authentication is provided allowing you to access all of your SSO enabled apps without having to perform any additional login steps Xerox Workplace Cloud is easy to set...

Page 53: ...udden temperature fluctuations can affect print quality Rapid heating of a cold room can cause condensation inside the printer which directly interferes with image transfer 2 Place the printer on a le...

Page 54: ...more information about updating system operating software refer to the System Administrator Guide at www xerox com office VLB415docs REMOVING THE INTERNAL PACKING MATERIALS The printer comes with int...

Page 55: ...rtridge back into the printer 6 Close Door A Restart the printer after removing the packing materials For more information refer to the Installation Guide of the printer Xerox VersaLink B415 Multifunc...

Page 56: ...connection is typically faster than USB and allows you direct access to the settings of the printer using the Embedded Web Server Note To access the Embedded Web Server a network connection is requir...

Page 57: ...strator Guide at www xerox com office VLB415docs WIRELESS NETWORK ADAPTER The Xerox Wireless Network Adapter enables you to use the Wireless Wizard to connect to a wireless network The compatibility o...

Page 58: ...you install the Wireless Network Adapter the Wi Fi Direct feature is enabled by default Wi Fi Direct Overview The Wi Fi Direct feature allows you to print from a mobile device to your printer using on...

Page 59: ...d for the job 5 Submit the job for printing A message appears on the mobile device 6 Select C Co on nn ne ec ct t When the connection is made a message appears on the printer 7 At the printer control...

Page 60: ...riin nt t S Se er rv viic ce e 5 To enable X Xe er ro ox x P Pr riin nt t S Se er rv viic ce e touch O On n 6 Exit S Se et tt tiin ng gs s Enabling NFC on the Mobile Device Most mobile devices have N...

Page 61: ...Apple iOS based mobile devices and MacOS based devices without a print driver AirPrint enabled printers that use a wired or wireless connection allow you to print or fax directly from a Mac an iPhone...

Page 62: ...com office VLB415docs CONNECTING TO A TELEPHONE LINE A standard one line fax is available with your printer C Ca au ut tiio on n To reduce the risk of fire use only No 26 American Wire Gauge AWG or la...

Page 63: ...rs feature settings to ensure that the device stays in the appropriate configuration throughout day to day operations The feature ensures that values remain compliant without external device monitorin...

Page 64: ...Easy Assist app on your smartphone you can setup your new printer easily manage its configuration view alerts indicating supply requirements and order them and get live troubleshooting support for yo...

Page 65: ...ork interface INSTALLING THE PRINT DRIVERS FOR A WINDOWS NETWORK PRINTER 1 Insert the Software and Documentation disc into the appropriate drive on your computer If the installer does not start automa...

Page 66: ...r the check box for Q Qu ue er ry y t th he e p pr riin nt te er r a an nd d a au ut to om ma at tiic ca alllly y s se elle ec ct t t th he e d dr riiv ve er r t to o u us se e then click N Ne ex xt t...

Page 67: ...er rs s a an nd d S Sc ca an nn ne er rs s 2 To add the required printer click A Ad dd d a a P Pr riin nt te er r o or r S Sc ca an nn ne er r 3 In the list of available devices select the device tha...

Page 68: ...n nt te er rs s S Sc ca an nn ne er rs s The list of printers appears on the left of the window 3 For the list of printers click the Plus icon 4 At the top of the window click the D De ef fa au ullt t...

Page 69: ...based printing uses LPD LPR port 515 or lp to port 9100 For information about UNIX based printing refer to UNIX Linux and AS 400 Printing For more information on installing print drivers and utilitie...

Page 70: ...lpful tips and customized features to meet your individual needs www xerox com office businessresourcecenter Local sales and Technical Customer Support www xerox com office worldcontacts Printer regis...

Page 71: ...r User Guide 71 Personalize This chapter contains Personalize Overview 72 Personalization by the User 73 Personalization from Adaptive Learning 79 1 Touch Apps 82 Creating Personalized Touchless Workf...

Page 72: ...at the device control panel You can create private 1 Touch Apps to save and simplify lengthy or frequent workflows After you create your 1 Touch Apps they appear on the logged in users Home screen Fo...

Page 73: ...For the required app touch X X b Touch H Hiid de e 7 Touch D Do on ne e 8 Verify that only the required apps appear on the Home screen Rearranging Apps on the Home screen To rearrange apps on the Home...

Page 74: ...om the Home screen and other personalized device settings R Re em mo ov ve e A Allll P Pe er rs so on na alliiz za at tiio on n This option removes all personalization for the logged in user including...

Page 75: ...p p 6 Touch the required app or 1 Touch App 7 Touch O OK K Setting the Originals Detected Option To set the default screen when original documents are detected 1 At the printer control panel press the...

Page 76: ...h D Do on ne e Showing all Features in the Features List To show all the hidden features for an app 1 At the printer control panel press the H Ho om me e button 2 Touch the app required 3 Select the j...

Page 77: ...o on ne e 3 Touch the app required 4 Select the job settings that you want to save as the default settings 5 To enable Auto Start touch the A Au ut to o S St ta ar rt t W Wh he en n O Or riig giin na...

Page 78: ...he H Ho om me e button 2 Touch L Lo og g I In n Type the user name using the keypad then touch N Ne ex xt t Type the password using the keypad then touch D Do on ne e 3 Touch L Lo og g I In n then tou...

Page 79: ...ntified and the device suggests creating a 1 Touch App If a logged in user selects six or more features for a job a complex task is identified and the device suggests creating a 1 Touch App for the re...

Page 80: ...Fe ea at tu ur re es s The features are reordered based on the usage history of the logged in user 5 To modify the feature list manually touch the required option then do the following To hide a featu...

Page 81: ...st tiio on ns s option from each suggestion screen 4 Touch the options required R Re ep pe et tiit tiiv ve e 1 1 T To ou uc ch h A Ap pp p Use this option to receive a suggestion to create a 1 Touch...

Page 82: ...Touch Apps Private 1 Touch Apps are available only for the user that created the app and appear only on the Home screen for the logged in user After you create a private 1 Touch App you can save the...

Page 83: ...As s N Ne ew w 1 1 T To ou uc ch h A Ap pp p 5 To enter a name touch the E En nt te er r 1 1 T To ou uc ch h A Ap pp p N Na am me e entry field then use the alphanumeric keypad Touch N Ne ex xt t 6 D...

Page 84: ...Use this option to delete the 1 Touch App from the printer permanently H Hiid de e Use this option to remove the 1 Touch App from the Home screen The 1 Touch App is still available and you can add th...

Page 85: ...Auto Start When Originals Are Detected feature enabled To personalize the Entry Screen Defaults for Device Default App and Originals Detected the user chooses the private 1 Touch App Each day to run...

Page 86: ...g the keypad then touch D Do on ne e 3 Scroll to the bottom then touch P Pe er rs so on na alliiz ze e 4 Touch R Re em mo ov ve e A Allll P Pe er rs so on na alliiz za at tiio on ns s W Wa ar rn niin...

Page 87: ...ed as standard but are hidden when you use your device for the first time You can show hide or reorder Apps on the Home screen using the settings available in the Embedded Web Server For details about...

Page 88: ...he Xerox App Gallery User Guide available at www xerox com XeroxAppGallery If authentication or accounting is enabled on your device to access features enter your login details For details about Perso...

Page 89: ...og g I In n A welcome message appears that confirms that the account verification process is complete LOGGING IN TO YOUR XEROX APP GALLERY ACCOUNT When you are logged in to the App Gallery you can br...

Page 90: ...installation process again touch I In ns st ta allll 8 To exit the Xerox App Gallery App press the H Ho om me e button Updating an App from the App Gallery 1 At the printer control panel press the H...

Page 91: ...rom view For details refer to System Administrator Guide at www xerox com office VLB415docs Accessibility Pressing Accessibility allows you to access the I In nv ve er rt t D Diis sp plla ay y C Co ol...

Page 92: ...ces option to send error and usage information to the Xerox support team Note Your System Administrator is required to enable this feature using the Embedded Web Server Xerox Easy Assist App Use the X...

Page 93: ...eport provides printer information including the serial number installed options network settings port setup tray information and more Detailed Configuration Report The Detailed Configuration Report p...

Page 94: ...nel and configure email alert notifications To check the supplies status at the control panel 1 To view status information for the printer supplies touch D De ev viic ce e S Su up pp plliie es s 2 To...

Page 95: ...XEROX EASY ASSIST XEA APP Xerox Easy Assist app allows you to access and configure the printer from your smartphone To access the printer from your smartphone download and install the Xerox Easy Assis...

Page 96: ...ocument that you need to print from your mobile device confirm the print settings then touch P Pr riin nt t D De ev viic ce e S Se et tt tiin ng gs s You can view and edit your printer settings from t...

Page 97: ...t app For iOS or iPhones Go to Apple App Store then search for Xerox Easy Assist app 4 When you install the app for the first time on your smartphone for End User License Agreement EULA touch I I A Ag...

Page 98: ...panel Home screen touch D De ev viic ce e 2 From Device options touch the icon for X Xe er ro ox x E Ea as sy y A As ss siis st t A Ap pp p The Xerox Easy Assist App screen appears with a display of m...

Page 99: ...control panel and your mobile device A Ad dd diin ng g a an n E Ex xiis st tiin ng g P Pr riin nt te er r To add an existing printer from the network select any one from the options Q QR R C Co od de...

Page 100: ...pause or delete jobs that are printing You can also view job progress or job details for a selected job A print job can be held by the printer when it is unable to complete the job For example if the...

Page 101: ...alert appear on the control panel 1 If the pop up alert is disabled by the system administrator to view the held jobs do the following a At the printer control panel press the H Ho om me e button b T...

Page 102: ...ved Job 1 In your software application access the print settings For most software applications press C CT TR RL L P P for Windows or C CM MD D P P for Macintosh 2 Select your printer then open the pr...

Page 103: ...tle of the button varies For Macintosh in the Print window click P Pr re ev viie ew w then select X Xe er ro ox x F Fe ea at tu ur re es s 3 For Job Type select S Se ec cu ur re e P Pr riin nt t 4 Typ...

Page 104: ...s the print settings For most software applications press C CT TR RL L P P for Windows or C CM MD D P P for Macintosh 2 Select your printer then open the print driver For Windows click P Pr riin nt te...

Page 105: ...the Embedded Web Server 1 At your computer open a Web browser In the address field type the IP address of the printer then press E En nt te er r or R Re et tu ur rn n 2 In the Embedded Web Server clic...

Page 106: ...nt te er r or R Re et tu ur rn n 2 In the Embedded Web Server click H Ho om me e 3 Click J Jo ob bs s 4 Click the S Sa av ve ed d J Jo ob bs s tab 5 For the job that you want to process select the che...

Page 107: ...them for later use For information about all the Copy App features and available settings refer to Apps Features For details on configuring and customizing the Apps refer to the System Administrator G...

Page 108: ...ments are detected the automatic document feeder confirmation indicator LED illuminates If the D De ef fa au ullt t S Sc cr re ee en n W Wh he en n O Or riig giin na alls s A Ar re e D De et te ec ct...

Page 109: ...m the edges of your copies using the Edge Erase feature You can specify the amount to erase on the right left top and bottom edges To erase the edges of copies 1 At the printer control panel press the...

Page 110: ...s s Position original documents face down in the upper left corner of the document glass long edge to the left To change the placement of the image 1 At the printer control panel press the H Ho om me...

Page 111: ...pe ec ciia all P Pa ag ge es s C Co ov ve er rs s Note If Paper Supply is set to Auto Paper Select the Paper Conflict screen appears Select the required paper tray then touch O OK K 4 For Covers Optio...

Page 112: ...entry box To enter a page number use the numeric keypad Touch E En nt te er r 6 To specify the paper tray to use for the insert a Touch P Pa ap pe er r S Su up pp plly y b Touch the required paper tr...

Page 113: ...on ns s Note If Paper Supply is set to Auto Paper Select the Paper Conflict screen appears Select the required paper tray then touch O OK K 4 To enter the range of pages to print on different paper T...

Page 114: ...page number touch an arrow The sample page shows the location of the page number f Touch O OK K 5 To insert a comment a Touch C Co om mm me en nt t b Touch O On n c For Stored Comments touch an option...

Page 115: ...Page Layout You can use Page Layout to place a defined number of pages on one or both sides of the paper To change the page layout 1 At the printer control panel press the H Ho om me e button 2 Touch...

Page 116: ...ed 8 To return to the home screen press the H Ho om me e button Saving Current Copy Settings To use a particular combination of copy settings for future copy jobs you can save the settings with a name...

Page 117: ...ed setting touch the setting then touch D De elle et te e S Se et tt tiin ng gs s Touch D De elle et te e to confirm 5 Touch O OK K The saved settings are loaded for the current copy job Xerox VersaLi...

Page 118: ...to access features enter your login details For details about Personalization for logged in users refer to Personalize COPYING AN ID CARD To copy an ID card 1 Lift the document feeder then place the...

Page 119: ...ce VLB415docs For information about all the Email App features and available settings refer to Apps Features For details on configuring and customizing the Apps refer to the System Administrator Guide...

Page 120: ...ments are detected the automatic document feeder confirmation indicator LED illuminates If the D De ef fa au ullt t S Sc cr re ee en n W Wh he en n O Or riig giin na alls s A Ar re e D De et te ec ct...

Page 121: ...he scanned document as a specific file format touch the attachment file format then select the required format To create a searchable file or to add password protection from the file format menu selec...

Page 122: ...uch M Ma an nu ua all E En nt tr ry y To enter an email address use the touch screen keypad 6 To add the recipient to the Device Address Book touch the A Ad dd dr re es ss s B Bo oo ok k icon 7 Do one...

Page 123: ...add fax destinations to workflows too Scan to Mailbox enables you to scan documents to public or private mailbox folders on the printer Scan to Home enables you to scan documents to a personal Home fo...

Page 124: ...nst the original documents Note When the original documents are detected the automatic document feeder confirmation indicator LED illuminates 2 At the printer control panel press the H Ho om me e butt...

Page 125: ...fer to the System Administrator Guide at www xerox com office VLB415docs If you are using the document glass to combine pages into a single scan file enable the Build Job feature To enable the feature...

Page 126: ...e repository Creating a New Workflow 1 At your computer open a Web browser in the address field type the IP address of the printer then press E En nt te er r or R Re et tu ur rn n Note For details abo...

Page 127: ...s Computer 1 Open Windows Explorer 2 Right click the folder you want to share then select P Pr ro op pe er rt tiie es s 3 Click the S Sh ha ar riin ng g tab then click A Ad dv va an nc ce ed d S Sh ha...

Page 128: ...ic mailbox folder You can create a password protected private mailbox folder For details refer to Creating a Private Mailbox Folder To scan an image to the public mailbox folder 1 Load your original d...

Page 129: ...the Mailbox Password screen enter the password then touch O OK K 6 To add a file destination touch A Ad dd d F Fiille e D De es st tiin na at tiio on ns s then select a file destination from the list...

Page 130: ...sword that adheres to the password rules 7 In the Confirm Folder Password field type the password again 8 Click A Ap pp plly y Your private mailbox folder appears in the mailbox folder list in the Emb...

Page 131: ...Workflow screen To use the Home workflow 1 Load your original documents 2 To log in to the printer touch L Lo og g I In n then log in with your network credentials 3 At the printer control panel press...

Page 132: ...memory port 4 At the USB Drive Detected screen touch S Sc ca an n t to o U US SB B Note If the USB Flash drive is inserted in the printer already touch W Wo or rk kf fllo ow w S Sc ca an nn niin ng g...

Page 133: ...ble and other files on the drive can be damaged 9 To return to the Home screen press the H Ho om me e button Single Touch Apps A Single Touch App enables you to use a workflow without having to use th...

Page 134: ...unting is enabled on your device to access features enter your login details For details about Personalization for logged in users refer to Personalize SCANNING TO AN EMAIL ADDRESS You can scan a docu...

Page 135: ...ile format then select the required format Note To make scanned documents searchable your system administrator can enable the Searchable feature 9 Adjust scanning options as needed To change the email...

Page 136: ...scanned document as a specific file format touch the attachment file format then select the required format 9 Adjust scanning features as needed 10 To scan multiple pages using the document glass or...

Page 137: ...can To destination touch A Ad dd d D De es st tiin na at tiio on n then select the required destination 8 To save the scanned document with a specific file name touch the attachment file name then ent...

Page 138: ...type a valid user name and password in the login window of the cloud provider then touch E En nt te er r 6 Select a folder location for your scanned document then touch O OK K 7 To save the scanned do...

Page 139: ...and t tiif f file formats Note To scan to a user home folder use the Workflow Scanning App For details refer to Adding a Scan To Destination to an Address Book Entry Before You Begin Before scanning...

Page 140: ...tiple pages using the document glass or to change settings for different sections of the job touch B Bu uiilld d J Jo ob b 10 To begin the scan press S Sc ca an n 11 If Build Job is enabled when promp...

Page 141: ...enter the name of the destination folder For example to save scanned files to a shared folder named scans type s sc ca an ns s 7 In Document Path enter the name of the subfolder within the destinatio...

Page 142: ...Fax App configure the Fax Settings to ensure that they are compatible with your local connection and regulations The Fax Settings include optional features you can use to configure the printer for fax...

Page 143: ...cuments are detected the automatic document feeder confirmation indicator LED illuminates If the D De ef fa au ullt t S Sc cr re ee en n W Wh he en n O Or riig giin na alls s A Ar re e D De et te ec c...

Page 144: ...nn niin ng g then select an option For details about available features refer to Apps Features 7 Touch S Se en nd d 8 If Build Job is enabled touch S Sc ca an n then when prompted do these steps To ch...

Page 145: ...O OK K 6 To enter the name of the sender touch the F Fr ro om m field then use the touch screen keyboard Touch O OK K 7 To add a comment do one of the following steps Touch an existing comment Touch...

Page 146: ...trator must enable Create Edit Contact from Touch Screen for All Users 1 Load your original documents 2 At the printer control panel press the H Ho om me e button 3 Touch F Fa ax x 4 To clear previous...

Page 147: ...this procedure 6 To add existing contacts from a phonebook a Click the A Ad dd d F Fr ro om m P Ph ho on ne eb bo oo ok k icon b Select the required phonebook from the list c Select names from the li...

Page 148: ...edure 6 To include a cover sheet click the C Co ov ve er r S Sh he ee et t tab From the Cover Sheet list select P Pr riin nt t a a C Co ov ve er r S Sh he ee et t then enter the details as required 7...

Page 149: ...w xerox com office VLB415docs If authentication or accounting is enabled on your device to access features enter your login details For details about Personalization for logged in users refer to Perso...

Page 150: ...s and paper clips from the pages Insert the original documents face up in the duplex automatic document feeder with the top of the page entering the feeder first Adjust the paper guides so that they f...

Page 151: ...ted do these steps To change settings touch P Pr ro og gr ra am m N Ne ex xt t S Se eg gm me en nt t To scan another page touch S Sc ca an n N Ne ex xt t S Se eg gm me en nt t To finish touch S Su ub...

Page 152: ...8 Touch S Se en nd d The fax is scanned and saved then sent at the time you specified 9 To return to the Home screen press the H Ho om me e button 152 Xerox VersaLink B415 Multifunction Printer User G...

Page 153: ...y files For details on configuring and customizing the Apps refer to the System Administrator Guide at www xerox com office VLB415docs If authentication or accounting is enabled on your device to acce...

Page 154: ...ch the file then select R Re em mo ov ve e To confirm removal touch R Re em mo ov ve e To remove all the files touch a file then select R Re em mo ov ve e A Allll To confirm removal touch R Re em mo o...

Page 155: ...s then touch the name of the folder that contains the document Note If Mailboxes does not appear enable the feature or contact the system administrator For details refer to the System Administrator G...

Page 156: ...nting is enabled on your device to access features enter your login details PRINTING WITH THE PRINTBYXEROX APP 1 Send an email with an attachment that contains a supported file type to Print printbyxe...

Page 157: ...5docs To use the Connect for XMPie App from the Home screen touch C Co on nn ne ec ct t f fo or r X XM MP Piie e The main screen displays Featured Products and Product Categories You can browse the ca...

Page 158: ...158 Xerox VersaLink B415 Multifunction Printer User Guide Xerox Apps...

Page 159: ...Link B415 Multifunction Printer User Guide 159 Printing This chapter contains Printing Overview 160 Selecting Printing Options 161 Print Jobs 169 Printing Features 174 Using Custom Paper Sizes 184 Pri...

Page 160: ...Select your printer 5 To access the print driver settings for Windows select P Pr riin nt te er r P Pr ro op pe er rt tiie es s P Pr riin nt t O Op pt tiio on ns s or P Pr re ef fe er re en nc ce es s...

Page 161: ...formation is usually available from the Printing Preferences window To see the help click the H He ellp p button in the bottom left corner of the Printing Preferences window Information about Printing...

Page 162: ...riin nt t or press C CT TR RL L P P for Windows 2 To open the Printing Preferences window select your printer then click the P Pr riin nt te er r P Pr ro op pe er rt tiie es s P Pr riin nt t O Op pt t...

Page 163: ...r P Pr re es se et ts s then click S Sa av ve e A As s 5 Type a name for the saved setting or preset then choose preset options if available Choose an icon for the preset To enable the preset as 1 Tou...

Page 164: ...LINUX AND AS 400 PRINTING To provide printer spooling and network print server functionality UNIX based printing uses LPD LPR port 515 or lp to port 9100 Xerox printers can communicate using either p...

Page 165: ...creates a Xerox directory in opt Xerox prtsys 3 To install the Xerox Office Standard Driver on Linux platform log in as root then type the appropriate command for your system Linux RPM based rpm U Xer...

Page 166: ...ter A Work Station Customization Object is a lookup table that the host print transform HPT uses to translate AS 400 commands to the equivalent PCL code that is specific to a particular printer A WSCO...

Page 167: ...iPod touch or Mac using AirPrint To enable AirPrint for your printer refer to Configuring AirPrint To print with AirPrint 1 Open the email photograph webpage or document that you want to print 2 Tap...

Page 168: ...can use Mopria to print from your mobile device to Mopria enabled printers Note Mopria and all of its required protocols are enabled by default Ensure that you have the latest version of the Mopria Pr...

Page 169: ...ob b D De et ta aiills s then touch J Jo ob b S Se et tt tiin ng gs s or R Re eq qu uiir re ed d R Re es so ou ur rc ce es s 4 To return to the Home screen press the H Ho om me e button Note The syste...

Page 170: ...r computer then print it from the printer control panel Select special job types in the print driver Printing Options tab under Job Type Saved Job Saved Jobs are documents that are sent to the printer...

Page 171: ...the printer control panel After a Secure Print job is printed it is deleted automatically Printing using Secure Print 1 In your software application access the print settings For most software applica...

Page 172: ...ures A Sample Set job appears in a folder named after the user ID associated with the print job A Sample Set job does not use a passcode Any user can print or delete a Sample Set job A Sample Set prin...

Page 173: ...Printing and shows the number of remaining copies of the job 4 Select an option To print the remaining copies of the job touch R Re elle ea as se e To delete the remaining copies of the job touch D De...

Page 174: ...rom the tray and load the paper that is required for your job Note To prevent paper jams load the trays with the correct size and type of paper for the print job Scaling Scaling reduces or enlarges th...

Page 175: ...els or other media that cannot be printed on both sides 2 2 S Siid de ed d P Pr riin nt t This option prints the job on both sides of the paper to allow binding on the long edge of the paper The follo...

Page 176: ...e on the Page Layout tab select P Pa ag ge es s P Pe er r S Sh he ee et t To locate Pages Per Sheet in Windows on the Document Options tab click P Pa ag ge e L La ay yo ou ut t To locate Pages Per She...

Page 177: ...ges that are different from the source used for the body of a document For example you can use your company letterhead for the first page of a document You can use heavyweight paper for the first and...

Page 178: ...e of a special paper and the remainder of the pages printed 2 sided on regular paper You can use exception pages to print the job In the Exceptions window you can set the location characteristics and...

Page 179: ...button For a picture annotation select the scaling option that specifies the size of the picture in relation to the original image Use the arrows to scale the image in increments of 1 To define the an...

Page 180: ...e scaling angle and position of the watermark Select the scaling option that specifies the size of the picture in relation to the original image Use the arrows to scale the image in increments of 1 To...

Page 181: ...e orientation clear the Auto Rotate check box ADVANCED PRINTING OPTIONS You can use the Advanced option or tab to set advanced printing options Advanced printing selections apply to all jobs that you...

Page 182: ...is printed This feature is available only when Document Encryption is set to Manually Encrypt Documents in the printer properties of the printer For details refer to Setting Encryption Defaults in Win...

Page 183: ...o the printer E En nc cr ry yp pt t A Allll D Do oc cu um me en nt ts s This option encrypts all documents that you send to the printer M Ma an nu ua alllly y E En nc cr ry yp pt t D Do oc cu um me en...

Page 184: ...ns s tab 2 For Paper click the arrow then select O Ot th he er r S Siiz ze e A Ad dv va an nc ce ed d P Pa ap pe er r S Siiz ze e O Ou ut tp pu ut t P Pa ap pe er r S Siiz ze e N Ne ew w 3 In the New...

Page 185: ...g Paper Tray Settings 1 Open the paper tray then load the custom size paper 2 Close the tray 3 At the control panel to define the new paper size touch S Siiz ze e then touch C Cu us st to om m 4 In th...

Page 186: ...tiie es s 4 On the Printing Options tab from the Paper list select O Ot th he er r S Siiz ze e 5 To select a custom paper size select F Fiit t t to o N Ne ew w P Pa ap pe er r S Siiz ze e then select...

Page 187: ...of data or printer malfunction do not touch the flash drive or the printer in the area shown while actively printing reading or writing from the memory device Note If the Print from USB feature does n...

Page 188: ...ob name then touch R Re em mo ov ve e Touch A Ad dd d D Do oc cu um me en nt t touch S Sa av ve ed d J Jo ob bs s then navigate to the job required 7 To return to the Home screen press the H Ho om me...

Page 189: ...hen click O Op pe en n 4 For Printing select the required options for the job N No or rm ma all P Pr riin nt t prints a job immediately S Se ec cu ur re e P Pr riin nt t prints a job after you enter y...

Page 190: ...190 Xerox VersaLink B415 Multifunction Printer User Guide Printing...

Page 191: ...k B415 Multifunction Printer User Guide 191 Paper and Media This chapter contains Paper and Media Overview 192 Supported Paper 193 Configuring Paper Tray Settings 199 Loading Paper 200 Printing on Spe...

Page 192: ...The printer can use various media types such as plain paper recycled paper letterhead pre printed paper cardstock labels and envelopes Ensure that you use the correct media for the tray that you are...

Page 193: ...imum fill line in the tray Adjust the paper guides to fit the paper size Fan paper before loading it in the paper tray If excessive jams occur use paper or other approved media from a new package Do n...

Page 194: ...plastic bags Store the media inside the bag until you are ready to use it Keep unused media in the bag and reseal it for protection PAPER CHARACTERISTICS The following paper characteristics affect pri...

Page 195: ...lity xerographic paper is made from 100 chemically treated pulped wood This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print qualit...

Page 196: ...ZE ES S Trays 1 4 A4 210 x 297 mm 8 3 x 11 7 in A5 148 x 210 mm 5 8 x 8 3 in A6 105 x 148 mm 4 1 x 5 8 in B5 176 x 250 mm 6 9 x 9 8 in JIS B5 182 x 257 mm 7 2 x 10 1 in 215 x 315 mm 8 5 x 12 4 in Let...

Page 197: ...0 mm Envelope 6 x 9 in 152 x 228 mm Monarch Envelope 3 9 x 7 5 in 98 x 190 mm No 9 Envelope 3 9 x 8 9 in 98 x 225 mm No 10 Envelope 4 1 x 9 5 in 105 x 241 mm A5 148 x 210 mm 5 8 x 8 3 in Note An aster...

Page 198: ...x 5 8 in Maximum 216 x 356 mm 8 5 x 14 in Bypass Tray Minimum 76 x 148 mm 3 x 5 8 in Maximum 216 x 356 mm 8 5 x 14 in For 2 sided printing in Trays 1 4 and Bypass Tray Minimum size 210 x 279 mm 8 3 x...

Page 199: ...prompts you to set the paper size type and color of paper loaded When a paper tray is set to Dedicated mode the control panel prompts you to load a specific paper size type and color If you move the g...

Page 200: ...l panel displays the media settings for the tray Note Only the system administrator can change the media settings for a dedicated tray For details on how to configure tray settings refer to Configurin...

Page 201: ...k together and reduces the possibility of jams W Wa ar rn niin ng g To avoid jams and misfeeds do not remove paper from its packaging until you are ready to use it 5 Load the paper in the tray Long ed...

Page 202: ...de the tray back into the printer 8 At the control panel select the correct paper size type and color 9 To confirm the settings touch C Co on nf fiir rm m Note To change the paper settings when the tr...

Page 203: ...aper size preference to display Imperial sizes first M Me et tr riic c This option sets the paper size preference to display Metric sizes first The Measurement Units can be set to Inches or Metric To...

Page 204: ...f media types The tray is intended primarily for small quantity jobs that use special media The Bypass Tray is located above Tray 1 To load paper in the Bypass Tray 1 Open the Bypass Tray If the tray...

Page 205: ...bility of paper jams W Wa ar rn niin ng g To avoid jams and misfeeds do not remove paper from its packaging until you are ready to use it 4 Load the paper in the Bypass tray Long edge feed is the reco...

Page 206: ...l they touch the edges of the paper 6 At the control panel select the correct paper size type and color 7 To confirm the settings touch C Co on nf fiir rm m 206 Xerox VersaLink B415 Multifunction Prin...

Page 207: ...e www xerox com rmlna Recommended Media List United States www xerox com rmleu Recommended Media List Europe LETTERHEAD PRE PRINTED AND HOLE PUNCHED MEDIA You can print letterhead pre printed and hole...

Page 208: ...um fill line Overfilling the tray can cause paper jams For short edge feed insert letterhead or pre printed paper face up with the top edge toward the front in Trays 1 4 For short edge feed printing l...

Page 209: ...ES You can print envelopes from the Bypass Tray Guidelines for Printing Envelopes Use only paper envelopes Do not use envelopes with windows or metal clasps Print quality depends on the quality and co...

Page 210: ...o not use padded envelopes Use envelopes that lie flat on a surface Do not use envelopes with heat activated glue Do not use envelopes with press and seal flaps Loading Envelopes in the Bypass Tray Fo...

Page 211: ...ng edge load envelopes with the flaps face down and closed Keep the flaps toward the left Note An envelope such as 6 x 9 in 152 x 228 mm with the flap on the short edge insert the envelope with the fl...

Page 212: ...nal packaging and reseal it Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions Storing them in extreme conditions can cause print quality problems or cause th...

Page 213: ...length or width paper guide 5 Load the labels in any of the trays a Load the labels in the Standard Trays 1 4 and adjust the length and width paper guides to fit the labels For short edge feed insert...

Page 214: ...e control panel select the correct paper size type and color Ensure that the paper type is set to Labels Note To change the paper settings when the tray is set to Dedicated mode refer to Configuring D...

Page 215: ...erox VersaLink B415 Multifunction Printer User Guide 215 Maintenance This chapter contains General Precautions 216 Cleaning the Printer 217 Supplies 221 Managing the Printer 230 Moving the Printer 231...

Page 216: ...that is not described in the documentation supplied with your printer W Wa ar rn niin ng g When cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners Do not pour fl...

Page 217: ...Po ow we er r W Wa ak ke e button then touch S Slle ee ep p 2 To remove fingerprints and smudges clean the touch screen and control panel with a soft lint free cloth 3 To return the printer to Ready m...

Page 218: ...Note For best results use Xerox Glass Cleaner to remove marks and streaks 1 Slightly dampen a soft lint free cloth with water 2 Remove any paper or other media from the output tray 3 Open the documen...

Page 219: ...nt cover until it is clean and dry 8 Close the document cover Cleaning the Document Feeder Feed Rollers Dirt on the document feeder feed rollers can cause paper jams or deteriorate print quality For b...

Page 220: ...the document feeder 2 While turning the rollers wipe the rollers with a clean lint free cloth moistened with water 3 Close the document feeder top cover 220 Xerox VersaLink B415 Multifunction Printer...

Page 221: ...INTENANCE ITEMS Routine maintenance items are printer parts that have a limited life and require periodic replacement Replacements can be parts or kits Routine maintenance items are typically customer...

Page 222: ...iie es s Scroll through the list then select an option 6 To return to the Supplies screen touch X X 7 To print the Supplies Report touch P Pr riin nt t S Su up pp plliie es s R Re ep po or rt t 8 To r...

Page 223: ...replace a toner cartridge W Wa ar rn niin ng g Do not perform this procedure when the printer is copying or printing 1 Open the front door Door A of the printer 2 Firmly grip the cartridge handle then...

Page 224: ...Unit When it is time to replace the imaging unit the printer displays a message appears on the control panel W Wa ar rn niin ng g Do not perform this procedure when the printer is copying or printing...

Page 225: ...1 Open the front door of the printer 2 Remove the toner cartridge from the printer 3 Remove the used imaging unit from the printer Xerox VersaLink B415 Multifunction Printer User Guide 225 Maintenance...

Page 226: ...light for more than 10 minutes Extended exposure to light may cause print quality problems W Wa ar rn niin ng g Do not touch the shiny photoconductor drum under the imaging unit Doing so may affect th...

Page 227: ...TIC DOCUMENT FEEDER DADF ROLLER ASSEMBLY Replacing the Duplex Automatic Document Feeder DADF Feed Rollers To replace the feed rollers in the document feeder 1 Power off the printer 2 Open the top cove...

Page 228: ...document feeder 5 Close the top cover of the document feeder 6 Power on the printer RECYCLING SUPPLIES For information on Xerox supplies recycling programs go to www xerox com gwa Supplies include a...

Page 229: ...iic ce e T To oo olls s D De ev viic ce e S Se et tt tiin ng gs s S Su up pp plliie es s 4 Touch S Su up pp plly y C Co ou un nt te er r R Re es se et t 5 To select an item to reset touch the supply i...

Page 230: ...inter 1 At the printer control panel press the H Ho om me e button 2 Touch D De ev viic ce e B Biilllliin ng g U Us sa ag ge e 3 To view more details touch U Us sa ag ge e C Co ou un nt te er rs s the...

Page 231: ...from the back of the printer To avoid spilling toner keep the printer level Note When moving the printer over a long distance remove the toner cartridges to prevent toner from spilling Package the pri...

Page 232: ...232 Xerox VersaLink B415 Multifunction Printer User Guide Maintenance...

Page 233: ...ox VersaLink B415 Multifunction Printer User Guide 233 Troubleshooting This chapter contains General Troubleshooting 234 Paper Jams 242 Print Copy and Scan Problems 255 Fax Problems 264 Getting Help 2...

Page 234: ...st ta ar rt t A message appears on the control panel that warns you that the printer is restarting b If the printer does not restart after several minutes power off the main power switch To restart th...

Page 235: ...f the error persists contact your Xerox representative The printer is connected to an uninterruptible power supply UPS extension cord or power strip Only use an extension cord designed to handle the e...

Page 236: ...nd a print job check the connection between the printer and the computer There is a wireless or network connectivity issue To test the printer print an Information Page such as the Basic Configuration...

Page 237: ...en spooling them to the printer Spooling can slow print speeds To test the speed of the printer print multiple copies of an information page such as a demo page If the page prints at the rated speed o...

Page 238: ...e The P Pr riin nt t O On n A Allt te er rn na at te e P Pa ap pe er r option is enabled using the Embedded Web Server For details about the Print On Alternate Paper option refer to the System Adminis...

Page 239: ...d d EMPTY OR PARTIALLY PRINTED DOCUMENT P PR RO OB BA AB BL LE E C CA AU US SE ES S S SO OL LU UT TI IO ON NS S Packaging materials are not removed from the toner cartridge 1 Ensure to remove the pack...

Page 240: ...l NTP Disabled To change the Date and Time to Automatic in the Embedded Web Server enable NTP For details refer to the System Administrator Guide at www xerox com office VLB415docs The time zone date...

Page 241: ...the Wireless Network Adapter For details refer to the System Administrator Guide at www xerox com office VLB415docs If the wireless signal strength is low do the following Place the wireless router o...

Page 242: ...can occur along the paper path 1 Door B Back Door 2 Paper Trays 1 4 3 Bypass Tray 4 Door A Front Door 5 Center Output Tray 6 Duplex Automatic Document Feeder DADF MINIMIZING PAPER JAMS The printer is...

Page 243: ...re not supported Paper that is folded wrinkled or excessively curled Loading more than one type size or weight of paper in a tray at the same time Loading hole punched paper or paper with folded corne...

Page 244: ...nals and the remaining original documents in the document feeder input tray Do not put the original documents that are scanned already in the document feeder input tray If the original documents conti...

Page 245: ...continues printing the job from where the job stopped If further paper tray jams are experienced try to load fresh paper in the paper tray The paper could have excessive curl excessive moisture or be...

Page 246: ...re settings when the prompt is displayed update the R Re eq qu uiir re ed d P Pa ap pe er r P Po olliic ciie es s in Embedded Web Server For details refer to the System Administrator Guide at www xero...

Page 247: ...ct a new paper size touch S Siiz ze e To select a new paper type touch T Ty yp pe e To select a new paper color touch C Co ollo or r 6 To confirm the settings touch C Co on nf fiir rm m Clearing Jams...

Page 248: ...g g Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems W Wa ar rn niin ng g Do not touch the shiny photoconductor drum...

Page 249: ...5 Insert the toner cartridge back into the printer 6 Close Door A Clearing Jams at Door B To clear the paper jams from inside the printer rear door Door B do the following Xerox VersaLink B415 Multif...

Page 250: ...sk of injury from a hot component allow the surface of the printer to cool down before touching 2 Remove the jammed paper that is present above the fuser assembly 3 Remove the jammed paper that is pre...

Page 251: ...S S S SO OL LU UT TI IO ON NS S The paper tray is too full Remove some of the paper Do not load paper past fill line The edges of the paper are not even Remove the paper align the edges and then reloa...

Page 252: ...ides to fit snugly against the paper loaded in the document feeder Paper Misfeeds and Paper Size Jams P PR RO OB BA AB BL LE E C CA AU US SE ES S S SO OL LU UT TI IO ON NS S The paper is not correctly...

Page 253: ...oaded incorrectly in Bypass Tray To load envelopes in Bypass Tray For envelopes with the flap on a long edge load envelopes with the flaps face down and closed Keep the flaps toward the left For envel...

Page 254: ...C CA AU US SE ES S S SO OL LU UT TI IO ON NS S Using paper of the wrong size thickness or type Use paper of the correct size thickness or type For details see Supported Paper Paper type is set incorr...

Page 255: ...de that you have printed b Check the quality of the copy output c For any symptom of poor scan quality refer to Copy and Scan Problems PRINT QUALITY PROBLEMS Your printer is designed to produce consis...

Page 256: ...d in more than one tray let the printer select the proper tray according to media and tray priority Do not load more than one type size or weight of paper in the tray at a time Store your paper and ot...

Page 257: ...at the paper is supported and in good condition use the following steps to isolate the problem 1 From the control panel of the printer print the pages for Diagnosing Print Quality For details see Prin...

Page 258: ...oblem the application is probably the cause Restart your printer restart the application then print the document again For more information refer to Power Options 5 If the problem still persists ensur...

Page 259: ...driver on the Printing Options tab ensure that the Print Quality is set to S St ta an nd da ar rd d Change the Darken Image setting For details refer to the System Administrator Guide at www xerox co...

Page 260: ...e Verify that the paper is the correct size type and weight If not change the paper settings Ensure that the humidity in the room is within specifications For details refer to Relative Humidity Choose...

Page 261: ...e paper is the correct size type and weight for the printer and that the paper is loaded properly If not change the paper Try a new ream of paper Change the Paper Type settings in the print driver In...

Page 262: ...Xerox Warranty or Service Agreement does not cover damage caused by using unsupported paper or specialty media For more information contact your local Xerox representative Copy and Scan Problems and...

Page 263: ...output on physical or digital copies are not centered perform Scanner Manual Registration S SY YM MP PT TO OM MS S S SO OL LU UT TI IO ON NS S Scanned output on physical or digital copies are not cent...

Page 264: ...Position the document correctly The document glass is dirty Clean the document glass The text in the document is too light Adjust the resolution Adjust the contrast There is a problem with the telepho...

Page 265: ...e connection or with the fax machine of the sender Verify that the printer can make clean copies If it can have the sender fax the document again The sender loaded the pages incorrectly Contact the se...

Page 266: ...ne is operating correctly If the problem persists for online support information go to www xerox com office VLB415support PRINTING FAX REPORTS You can print the following fax reports from the printer...

Page 267: ...touch a fault or alert 6 To exit the Notifications screen touch X X 7 To return to the Home screen press the H Ho om me e button VIEWING THE ERROR HISTORY ON THE CONTROL PANEL When errors occur on th...

Page 268: ...VLB415docs THE EMBEDDED WEB SERVER The Embedded Web Server is the administration and configuration software that is installed in the printer It allows System Administrators to modify network and syst...

Page 269: ...a list of common print quality problems and tips to help solve them Supplies Usage Page The Supplies Usage Page provides coverage information and part numbers for reordering supplies Graphics Demo Pa...

Page 270: ...our individual needs www xerox com office businessresourcecenter Local sales and Technical Customer Support www xerox com office worldcontacts Printer registration www xerox com register Xerox Direct...

Page 271: ...ns This appendix contains Printer Configurations and Options 272 Physical Specifications 275 Clearance Requirements 278 Environmental Specifications 281 Electrical Specifications 282 Performance Speci...

Page 272: ...utomatic Document Feeder Color touch screen control panel Tray 1 Standard 550 sheet Tray Optional Trays 2 4 each with 550 sheet capacities Bypass Tray with 100 sheet capacity 2 GByte DDR3 system memor...

Page 273: ...System CAC and PIV Card Reader Enablement Kit Xerox Network Accounting Enablement Productivity Kit 500 GB Hard Disk Drive RFID Card Reader Kit SIPRNet Enablement Kit Software for Unicode print Xerox S...

Page 274: ...ights refer to Supported Paper Not Applicable Convenience Stapler 20 sheets Any supported size For information on supported sizes refer to Supported Paper Any supported weight For information on suppo...

Page 275: ...pth 45 2 cm 17 8 in Height 51 4 cm 20 2 in Weight 21 7 kg 47 9 lb BASE CONFIGURATION WITH PRINTER STAND Width 70 9 cm 27 9 in Depth 71 4 cm 28 1 in Height 95 4 cm 37 6 in Weight 36 5 kg 80 5 lb Xerox...

Page 276: ...s 14 8 kg 32 7 lb BASE CONFIGURATION WITH 3 OPTIONAL STANDARD TRAY MODULES Width 47 9 cm 18 9 in Depth 45 2 cm 17 8 in Height 83 8 cm 33 0 in Weight 35 8 kg 78 9 lb 276 Xerox VersaLink B415 Multifunct...

Page 277: ...D PRINTER STAND Width 70 9 cm 27 9 in Depth 71 4 cm 28 1 in Height 133 5 cm 52 6 in Weight 50 6 kg 111 6 lb Note The weight of the printer stand is 14 8 kg 32 7 lb Xerox VersaLink B415 Multifunction P...

Page 278: ...lation Space Width 98 7 cm 38 9 in Depth 116 5 cm 45 8 in Height 131 4 cm 51 7 in Clearance Front 51 0 cm 20 0 in Rear 20 3 cm 8 0 in Left 20 3 cm 8 0 in Right 30 5 cm 12 0 in 278 Xerox VersaLink B415...

Page 279: ...nstallation Space Width 98 7 cm 38 9 in Depth 116 5 cm 45 8 in Height 163 8 cm 64 5 in Clearance Front 51 0 cm 20 0 in Rear 20 3 cm 8 0 in Left 20 3 cm 8 0 in Right 30 5 cm 12 0 in Xerox VersaLink B41...

Page 280: ...nstallation Space Width 98 7 cm 38 9 in Depth 116 5 cm 45 8 in Height 163 8 cm 64 5 in Clearance Front 51 0 cm 20 0 in Rear 20 3 cm 8 0 in Left 20 3 cm 8 0 in Right 30 5 cm 12 0 in 280 Xerox VersaLink...

Page 281: ...URE Operating 10 32 C 50 90 F RELATIVE HUMIDITY Operating 15 80 non condensing ELEVATION For optimum performance use the printer at elevations below 2896 m 9500 ft Xerox VersaLink B415 Multifunction P...

Page 282: ...F FR RE EQ QU UE EN NC CY Y C CU UR RR RE EN NT T R RE EQ QU UI IR RE ED D 50 prints per minute 100 110 VAC 10 50 Hz 3 Hz 60 Hz 3 Hz 9 8 A 115 127 VAC 10 50 Hz 3 Hz 60 Hz 3 Hz 8 4 A 220 240 VAC 10 50...

Page 283: ...peeds when using A5 148 x 210 mm 5 8 x 8 3 in load the paper long edge feed Paper size Letter 8 5 x 11 in and A4 210 x 297 mm sizes share the faster print speeds Paper weight Lighter weight media prin...

Page 284: ...upplies contact United States and Canada only 1 800 ASK XEROX 1 800 275 9376 Web address Environmental Health Sustainability Xerox Email request world wide EHS Europe xerox com For product safety info...

Page 285: ...ink B415 Multifunction Printer User Guide 285 Regulatory Information This appendix contains Basic Regulations 286 Copy Regulations 293 Fax Regulations 296 Safety Certification 299 Material Safety Data...

Page 286: ...ions shielded cables must be used with this equipment Operation with non approved equipment or unshielded cables is likely to result in interference to radio and TV reception W Wa ar rn niin ng g To e...

Page 287: ...fil de 2 4 GHz et 5 GHz conforme aux exigences sp cifi es dans la r glementation Industrie du Canada RSS 210 This device complies with Industry Canada s licence exempt RSSs Operation is subject to the...

Page 288: ...or the environment W Wa ar rn niin ng g Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user s authority to operate this equipment External r...

Page 289: ...gistered United States trademarks The ENERGY STAR Imaging Equipment Program is a team effort between United States European Union Japanese governments and the office equipment industry to promote ener...

Page 290: ...ings This device is ENERGY STAR qualified under the ENERGY STAR Program Requirements for Imaging Equipment The transition time from Ready mode to Sleep mode can be set from 0 60 or 0 120 minutes depen...

Page 291: ...nstitute for Quality Assurance and Labeling has awarded the following configuration of this device the Blue Angel Environmental Label Network printer with automatic 2 sided printing and USB or network...

Page 292: ...S COMPLIANCE 3 2008 1057 The equipment complies with requirements of the Technical Regulation approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3 2008 in terms of restriction...

Page 293: ...done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided the reproducti...

Page 294: ...For more information about these provisions contact the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 CANADA Parliament by stature has forbidden the reproduction of t...

Page 295: ...inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor OTHER COUNTRIES Copying certain documents may be illegal in your country Penalties of fi...

Page 296: ...plug is provided with this product It connects to a compatible modular jack that is also compliant See installation instructions for details You can safely connect the printer to the following standar...

Page 297: ...tariffs Contact the state public utility commission public service commission or corporation commission for information Your office could have specially wired alarm equipment connected to the telepho...

Page 298: ...xembourg Sweden Germany Malta If you have problems with your product contact your local Xerox representative This product can be configured to be compatible with other country networks Before reconnec...

Page 299: ...fication This device is compliant with IEC and EN product safety standards certified by a National Regulatory Test Laboratory NRTL Xerox VersaLink B415 Multifunction Printer User Guide 299 Regulatory...

Page 300: ...printer go to Web address Xerox Safety Documents and Compliance Information United States and Canada only 1 800 ASK XEROX 1 800 275 9376 Other markets send an email request to EHS Europe xerox com 30...

Page 301: ...Xerox VersaLink B415 Multifunction Printer User Guide 301 Recycling and Disposal This appendix contains All Countries 302 North America 303 European Union 304 Other Countries 305...

Page 302: ...ble at the time that the product was placed on the market For recycling and disposal information contact your local authorities Perchlorate Material This product may contain one or more Perchlorate co...

Page 303: ...1 800 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment For recycling and disposal information...

Page 304: ...here you purchased the items In some member states when you purchase new equipment your local retailer may be required to take back your old equipment free of charge For more information contact your...

Page 305: ...Other Countries Please contact your local waste management authority to request disposal guidance Xerox VersaLink B415 Multifunction Printer User Guide 305 Recycling and Disposal...

Page 306: ...306 Xerox VersaLink B415 Multifunction Printer User Guide Recycling and Disposal...

Page 307: ...Xerox VersaLink B415 Multifunction Printer User Guide 307 Apps Features This appendix contains Apps Features 308...

Page 308: ...Apps Features 308 Xerox VersaLink B415 Multifunction Printer User Guide Apps Features...

Page 309: ...Siid de ed d S Sc ca an nn niin ng g You can use the 2 sided options to set the device to scan one or both sides of an original document For Copy jobs you can specify 1 sided or 2 sided output P Pa ap...

Page 310: ...finishing options required for your printed output R Re ed du uc ce e E En nlla ar rg ge e You can reduce the image to as little as 25 of the original size or enlarge it to as much as 400 When you res...

Page 311: ...X S SC CA AN N T TO O W WO OR RK K F FL LO OW W S SC CA AN N N NI IN NG G I ID D C CA AR RD D C CO OP PY Y L Liig gh ht te en n D Da ar rk ke en n Use the Lighten Darken slider to make the output ima...

Page 312: ...Sa at tu ur ra at tiio on n Saturation allows you to adjust the color strength and the amount of gray in the color Note This feature is not available when Output Color is set to Black and White or Gr...

Page 313: ...ift the printed image along the X and Y axes of each sheet of paper A Au ut to o B Ba ac ck k g gr ro ou un nd d S Su up pp pr re es s s siio on n Use the Auto Background Suppression setting to reduce...

Page 314: ...ma ag ge e Negative Image reverses the light and dark areas in your document and prints the image as if it is a photo negative Printing a negative image is useful for documents that have a substantia...

Page 315: ...r when folded P Pa ag ge e L La ay yo ou ut t You can print the selected number of pages on one side of a sheet of paper Selecting multiple pages per sheet saves paper and provides a way to review the...

Page 316: ...e a variety of original documents that require different settings or to scan multiple page jobs from the document glass The job is scanned in segments After all the segments are scanned the job is pro...

Page 317: ...Image resolution is measured in dots per inch dpi R Re em mo ov ve e B Blla an nk k P Pa ag ge es s Remove Blank Pages configures the printer to ignore blank pages F Fr ro om m Use the From option to...

Page 318: ...tion to enter information to accompany the email Q Qu ua alliit ty y F Fiille e S Siiz ze e The Quality File Size option lets you choose from three settings that balance the quality of the image and t...

Page 319: ...an nd d A At tt ta ac ch h m me en nt t Use this option to specify a name for the file that contains the scanned images U Up pd da at te e W Wo or rk kf fllo ow ws s Use Update Workflows to refresh t...

Page 320: ...as received To receive a Confirmation Report only if an error occurred during transmission choose Print on Error Only S St ta ar rt tiin ng g R Ra at te e Select the highest starting rate for transmit...

Page 321: ...CA AR RD D C CO OP PY Y S Se en nd d H He ea ad de er r T Te ex xt t It is unlawful to send a message from a fax machine without the proper transmission header text Ensure that the name and telephone...

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