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XES 8855 Printer
User Guide

701P92414

November 2000

Summary of Contents for Synergix 8855

Page 1: ...XES 8855 Printer User Guide 701P92414 November 2000 ...

Page 2: ...e required to take adequate measures Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user s authority to operate this equipment Shielded cables must be used with this equipment to maintain compliance with the EMC Directive 89 336 EEC WARNING In order to allow this equipment to operate in proximity to Industrial Scientific and Medical ISM equipment ...

Page 3: ... tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual ma...

Page 4: ...lution 8855 XES Synergix 8855 Digital Solution Synergix Scan Digital Solution the digital box icon AccXES and acronym XES are trademarks of XEROX CORPORATION Internet Explorer is a copyright protected program of Microsoft Corporation Netscape is a registered trademark of Netscape Communications Corporation ...

Page 5: ...s or cleaning materials for purposes other than what they were intended Keep all supplies and materials out of the reach of children Do not use the units near water wet locations or outdoors The components of this product are equipped with a three wire grounding type plug i e a plug having a grounding pin This plug will only fit into a grounding type power outlet This is a safety feature To avoid ...

Page 6: ... to unsafe areas Covers guards and interlock switches are provided to ensure that the system will not operate with the covers opened Unplug the reprographic system from the wall outlet and refer servicing to qualified service personnel under the following conditions When the power cord is damaged or frayed If liquid has been spilled into the product If the units have been exposed to rain or water ...

Page 7: ...MANUAL BYPASS FEED 15 PROBLEM SOLVING 17 Status Indicators 17 Error Codes 18 CLEARING THE MEDIA PATH 21 Media Jams J 01 J 02 21 Media Jam J 03 22 Media Jam J 04 23 Media Jam J 05 24 Media Jam J 11 25 Media Jams J 12 J 13 26 Media Jam J 14 27 CARE 29 Replacing the Toner Cartridge 29 Replacing the Toner Waste Container 31 Replacing the Oil Pads 32 Cleaning the Upper Corotron 33 Cleaning the Lower Co...

Page 8: ... materials for purposes other than what they were intended Keep all supplies and materials out of the reach of children Do not use this product near water wet locations or outdoors This product is equipped with a three wire grounding type plug i e a plug having a grounding pin This plug will only fit into a grounding type power outlet This is a safety feature To avoid the risk of electric shock co...

Page 9: ... operator serviceable areas within these covers Never attempt any maintenance function that is not specified in this operator manual Never defeat interlock switches Machines are designed to prevent operator access to unsafe areas Covers guards and interlock switches are provided to ensure that the system will not operate with the covers opened Unplug the printer from the wall outlet and refer serv...

Page 10: ...nterrupted to the printer locate the GFI safety device on the power cord Check that a red indicator appears in the window A of the safety device shown opposite If no indicator is present press and release the black RESET button B The red indicator should appear in the window and power should be restored to the printer if the device interrupts power to the printer again or if power is not restored ...

Page 11: ...ss Shelf Insert cut sheets here to bypass roll media in drawers Top Drawer Roll 1 Open to load paper rolls and clear media jams Middle Drawer Roll 2 Open to load paper rolls and clear media jams Bottom Drawer Rolls 3 4 Open to load paper rolls and clear media jams Right Side Door Open to replace toner cartridge and toner waste container and to clear media jams Paper Guides Adjust to size of cut sh...

Page 12: ...p Cover Open to clear media jams Fuser Cover Open to clear media jams and to replace oil feeders Exit Cover Open to clear media jams Power Cord Connect to a suitable power outlet Interface Connector Connect external input device here ...

Page 13: ... SIDE VIEW Toner Waste Container Replace at stated intervals Inner Transport Open to clear media jams Media Cutter Turn to cut media during jam clearance Toner Cartridge Replace when Status Display indicates cartridge is empty ...

Page 14: ...8 ...

Page 15: ...ad edge of the paper between the upper and lower feed rollers 10 Rotate the lower roller by hand in order to feed an inch of paper between the rollers 6 Press the green locking lever and insert the spindle into the new roll of paper 7 Align the edge of the roll with the appropriate width dimension on the spindle NOTE To avoid unnecessary strain load the heaviest roll in the Top Drawer and the ligh...

Page 16: ...g hole 12 Set the switches for the series and type of media you have loaded from front to rear Film Vellum Plain Paper Eng 8 5 11 or Arch 9 12 NOTE Ensure that the rubber tracking belt is underneath the plastic roller on the paper spindle If not the printer will indicate an out of paper condition 13 Push the drawer in until it is closed and latched BELT ...

Page 17: ...e spindle 5 Slide the spindle out of the paper core 6 Press the green locking lever and insert the spindle into the new roll of paper 7 Align the edge of the roll with the appropriate width dimension on the spindle NOTE To avoid unnecessary strain load the heaviest roll in the Top Drawer and the lightest rolls at the bottom 8 Hold the roll at both ends and set the roll into the drawer 9 Insert the...

Page 18: ...he switches for the series and type of media you have loaded from front to rear Film Vellum Plain Paper Eng 8 5 11 or Arch 9 12 NOTE Ensure that the rubber tracking belt is underneath the plastic roller on the paper spindle If not the printer will indicate an out of paper condition 12 Push the drawer in until it is closed and latched BELT ...

Page 19: ...rnal input device The length of the test print and the roll selection can be adjusted by Xerox Service 1 Locate the test print switch in the small opening next to the Status Display 2 Press the test print switch with the point of a ball point pen or something similar The printer will produce a single test print ...

Page 20: ...n three modes 1 off when printing 2 off when printer is switched on 3 on all the time The heaters continue to operate when the printer is switched off as long as the printer is connected to a live power outlet 1 Open the Top Cover in order to locate the Dehumidifier Switch 2 Set the switch to the correct position for damp or dry conditions In damp conditions the dehumidifier switch should be set t...

Page 21: ...e media loaded in the printer You can use the bypass feed mode to run the C size print using cut sheet media When the correct media is not loaded for an incoming print the Status Display shows the flashing code P 05 1 Adjust the paper guides to the correct size 2 Feed the cut sheet media squarely into the printer curl side down and between the guides until the media stops The Status Display indica...

Page 22: ...16 ...

Page 23: ...saver mode no power to fuser SLP 1 This indicator is displayed when the printer is in reduced power saver mode reduced power to fuser 01 xx 02 xx 03 xx 04 xx 05 xx Indicates xx size media is loaded in Roll 1 Top Drawer Indicates xx size media is loaded in Roll 2 Middle Drawer Indicates xx size media is loaded in Roll 3 Bottom Drawer Indicates xx size media is loaded in Roll 4 Bottom Drawer Indicat...

Page 24: ...power off then on If problem still exists call for service E 07 There is a problem with the printer Press power off then on If problem still exists call for service E 13 There is a problem with the printer Press power off then on If problem still exists call for service Code Cause What to Do E 14 There is a problem with the printer Press power off then on If problem still exists call for service E...

Page 25: ...printer Go to Clearing the Media Path in this manual J 13 There is a media jam in the printer Go to Clearing the Media Path in this manual J 14 There is a media jam in the printer Go to Clearing the Media Path in this manual Code Cause What to Do L 01 The printer senses a low toner condition Go to Replacing the Toner Cartridge in this manual P 01 Roll 1 is out of media or is loaded incorrectly in ...

Page 26: ...wer is not closed Open and close the drawer firmly U 02 The Middle Drawer is not closed Open and then close the drawer firmly U 03 The Bottom Drawer is not closed Open and then close the drawer firmly U 04 The Inner Transport is not closed Open and then close the transport firmly ...

Page 27: ...y the jam code 2 Manually rewind the roll until the lead edge of the paper comes out of the feed rollers 3 Trim the lead edge of the roll squarely to remove any torn or wrinkled paper 4 Remove any scraps or torn pieces of paper from the inside of the printer 5 Insert the lead edge of the paper between the upper and lower feed rollers 6 Rotate the lower feed roller by hand in order to feed an inch ...

Page 28: ...feed roller by hand until the lead edge is visible in the center of the viewing hole 7 Push the drawer in until it is closed and latched 1 Pull the handle and open the bottom drawer 2 Manually rewind the roll until the lead edge of the paper comes out of the feed rollers 3 Trim the lead edge of the roll squarely to remove any torn or wrinkled paper 4 Remove any scraps or torn pieces of paper from ...

Page 29: ...per comes out of the feed rollers 3 Trim the lead edge of the roll squarely to remove any torn or wrinkled paper 4 Remove any scraps or torn pieces of paper from the inside of the printer 6 Rotate the green knob in the clockwise direction in order to feed an inch of paper between the feed rollers 7 Push the drawer into the closed and latched position 5 Insert the lead edge of the paper between the...

Page 30: ...er on or the media jams while feeding from the Manual Bypass Shelf 1 Pull to open the top drawer middle drawer and Manual Bypass Shelf 2 Remove any media from the inside of the printer 3 Push the drawers and Manual Bypass Shelf into the closed and latched position 4 Reload the media on the Manual Bypass Shelf curl side down ...

Page 31: ... and feed an inch of paper between the feed rollers 1 Open the Manual Bypass Shelf and all three drawers in order to locate the jam 2 Rewind the jammed roll until the lead edge of the paper comes out of the feed rollers 4 If you are unable to rewind the jammed roll easily gently loosen the jam through the opening at the rear of the Manual Bypass Shelf 5 Remove any scraps or torn pieces of paper fr...

Page 32: ...r Transport until it latches securely in the closed position 7 Close the right side door 3 Push down to lower the Inner Transport and remove any jammed paper 4 If paper has not been cut rotate the green cutter knob one turn in the clockwise direction in order to cut the paper 5 Turn the cutter knob until the notch on the base of the shaft is aligned with the green marking at the nine o clock 270 d...

Page 33: ...27 CLEARING THE MEDIA PATH Media Jam J 14 1 Open the exit cover 2 Gently pull the media out of the printer in an even motion 3 Close the exit cover ...

Page 34: ...28 ...

Page 35: ...two to a container When the first of the two toner cartridges in each container is used the toner waste container should also be replaced Refer to Replacing the Toner Waste Container Store the second toner cartridge in a cool dry place until it is required 3 Pull down on the left end of the toner supply mechanism and remove the cartridge continued 2 Rotate the toner cartridge 180 degrees in the up...

Page 36: ...ile keeping the sealed opening on the upper side of the cartridge 6 Close the toner supply mechanism 8 Rotate the toner cartridge 180 degrees in the downward direction 9 Close the right side cover 10 Dispose of the cartridge properly Seal the opening of the cartridge with tape or put the cartridge in a plastic bag before discarding 7 Gently remove the seal by pulling to the left ...

Page 37: ...artridge from the container and store it in a cool dry place until it is required 1 Open the right side cover 2 Move the retainer upward and out of the way 3 Gently move the top of the waste container outward and remove the container from the printer Take care to avoid spilling any of the contents 4 Install a new waste container in the printer Align the container opening with the waste toner tube ...

Page 38: ... eight toner cartridges and four toner waste containers The oil pads should be replaced at the same time that the first of the eight toner cartridges is used in the printer WARNING Switch the printer off and allow the fuser to cool for 15 minutes before replacing the oil pads Avoid contact with face or eyes and wipe wash your hands thoroughly after handling 1 Open the fuser cover 2 Replace the thr...

Page 39: ... of the printer 1 Switch off the power to the printer 2 Open the right side cover 3 Locate instruction label 1 and follow the instructions to remove and replace the upper corotron 1 5 Lay the corotron on a flat surface to expose the corotron wires for cleaning 6 Clean the corotron wires using a lint free cloth dampened with water 7 Rub the wires gently from end to end until most of the toner is re...

Page 40: ...not force the corotron in or out of the printer 1 Switch off the power to the printer 2 Open the right side cover 3 Locate instruction label 2 and follow the instructions to remove and replace the lower corotron 2 5 Lay the corotron on a flat surface to expose the corotron wires for cleaning 6 Clean the corotron wires using a lint free cloth dampened with water 7 Rub the wires gently from end to e...

Page 41: ...157 in Depth 138 in Room Air Change Requirement for Ozone Dissipation 5 air changes per hour minimum 8855 50 in 65 5 in 38 in 49 5 in 157 in 138 in 53 5 in 38 5 in 36 75 in Serial Number Location All XES 8855 serial numbers start with an E1N prefix followed by several more digits Please have the serial number available when calling for XES service XEROX XEROX XEROX XEROX SER E1N XXXXXXX ...

Page 42: ...at Dissipation 35 000 BTU running Environmental Requirements Temperature 50 to 85 degrees F Humidity 15 to 85 relative humidity Maximum Elevation 6560 Feet Media Specifications Type Bond 18 to 20 lb Vellum 20 lb Film 3 to 4 mil Size Roll Feed 11 in to 36 in width 3 in core diameter to 6 7 in O D Manual Bypass Feed Minimum width 11 in A LEF Maximum width 36 in E SEF Print Size Minimum 11 in x 8 5 i...

Page 43: ...ironment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be required to correct the interference EME Compliance in Canada This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of...

Page 44: ...n 780 Salt Road Webster New York 14580 ã ã ã ã 1996 by Xerox Corporation All rights reserved XEROXâ The Document Companyâ the stylized X and the identifying product names and numbers herein are trademarks of XEROX CORPORATION Printed in the U S A 701P92414 12 00 ...

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