Xerox PHASER 7500, Service Manual

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4-10 Phaser 7500 Printer Service Manual
General Troubleshooting
Service Diagnostics Controls
Control Panel Shortcuts
The following information are Control Panel button sequences that provide
shortcuts to specific commands when pressed while turning On the printer’s
power.
Note
The best method of exiting Service Diagnostics is to cycle printer power. This
insures all printer components are reset. Also, an occasional paper jam is
normal on the first print if clutch or solenoid tests were run.
Hidden Service Menu
The Hidden Service menu includes a list of functions providing direct access to
Service Diagnostics, the test prints, the Service Diagnostics menu map, and the
Enable Metered Toner routine. Access the Hidden Service menu as follows:
1. Highlight Troubleshooting -> Service Tools .
2. With the cursor at the top of the Service Tools menu, press the Cancel or Up
Arrow
button and press the
Down Arrow
button.
Button Functions in Service Diagnostics
Button Function
Cancel Cancel the current test, print job, or Informational display.
Back Returns to the prior higher level menu structure, if available. If Help
text is displayed, pressing Back restores the current menu item and
remove the Help text.
Help Displays help information such as: Printer Status, Warning Message,
Walk-up Features, printer Information, Paper Tray Setup, Printer
Setup, and Troubleshooting.
Up Scrolls up one menu within a menu list.
Down Scrolls down one menu within a menu list.
OK Accepts the selected setting. Executes the current test item.
Mode Buttons Pressed at Power On
Skip POST Diagnostics OK
Print Service Diagnostics Menu
Map Help (?)
Reset PostScript NVRAM Back + OK
Password Bypass Up Arrow + Down Arrow
Enter Service Diagnostics Back + Help (?)