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Xerox Internal Use Only
Phaser 6500/WorkCentre 6505 Service Manual
General Troubleshooting
Control Panel Troubleshooting
Printer Does Not Come to a “Ready” State
1. Reseat connectors on the Image Processor Board.
2. Refer to “DC Power Supply Troubleshooting” on page 4-68.
3. Replace the Control Panel (page 8-126).
4. Repair the Control Panel wiring harnesses.
Ready LED is On, Display is Blank
1. Remove and reseat connections to the Image Processor Board.
2. Replace the Control Panel (page 8-126).
3. Repair the Control Panel wiring harness.
4. Replace the Image Processor Board (page 8-120).
Control Panel has Failed
The Control Panel either fails to illuminate or the buttons fail to operate after the
power switch is turned On.
Initial Actions
•
Cycle printer power.
•
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack Map References
■
Control Panel, PL1.2.3
■
Control Panel Harness A, PL1.2.12
■
Image Processor Board - SFP,
PL8.1.7; MFP PL8.3.4
■
LVPS, PL8.2.1
■
Control Panel Harness B, PL9.1.12
■
■
“SFP System Control” on page 10-34
■
■
“MFP System Control” on page 10-47
Troubleshooting Procedure Table
Step
Actions and Questions
Yes
No
1
Check connections between the Image
Processor Board and the Control Panel.
Are P/J29, P/J2900, and P/J220 secure?
Go to step 2. Secure the
connections.