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Phaser 6280 Color Laser Printer Service Manual
General Troubleshooting
Printer Continually Displays Insert Print Cartridge
Initial Actions
■
Check the Print Cartridge life using CentreWare IS.
■
Cycle printer power.
■
If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack Map References
■
Print Cartridge Sensor, PL5.1.4
■
Print Cartridge (Y/M/C/K),
PL5.1.18-21
■
MCU Board, PL9.1.20
■
Toner Sensor Harness, PL10.1.9
■
“Map 2 - Laser Unit, Feeder Assembly”
■
“Map 4 - LVPS and MCU Boards” on
■
Troubleshooting Procedure Table
Step
Actions and Questions
Yes
No
1
1. Check the Print Cartridge for correct
installation.
2. Is the Print Cartridge correctly installed?
Go to step 3.
Reseat the
Print
Cartridge
(page 8-10).
2
Does the error still occur?
Go to step 3.
Complete.
3
1. Replace the Print Cartridge (page 8-10).
2. Does the error still occur?
Go to step 4.
Complete.
4
1. Perform the CRU Sensor test:
Service
Mode
>
Sensor Test
>
CRU Sensor
.
■
Yellow CRU Sensor (page 4-32)
■
Magenta CRU Sensor (page 4-33)
■
Black CRU Sensor (page 4-34)
■
Cyan CRU Sensor (page 4-35)
2. Does the number on the Control Panel
increase by 1 when the Print Cartridge is
reseated?
Replace the
MCU Board
(page 8-86).
Go to step 5.
5
1. Check the Toner Sensor wiring harness
connectors between the Print Cartridge
Sensor and the MCU Board.
■
Yellow: P/J19 and P/J191
■
Magenta: P/J19 and P/J192
■
Black: P/J19 and P/J193
■
Cyan: P/J19 and P/J194
2. Are the connectors securely connected?
Go to step 6.
Reconnect
the
connectors.
Go to step 6.
6
Does the error still occur?
Go to step 7.
Complete.
Summary of Contents for Phaser 6280
Page 1: ...Phaser 6280 Color Laser Printer Phaser 6280 Service Manual...
Page 2: ......
Page 15: ...Phaser 6280 Color Laser Printer Service Manual xiii...
Page 16: ...xiv Phaser 6280 Color Laser Printer Service Manual...
Page 26: ...xxiv Phaser 6280 Color Laser Printer Service Manual Table of Contents...
Page 62: ...1 36 Phaser 6280 Color Laser Printer Service Manual General Information...
Page 288: ...3 152 Phaser 6280 Color Laser Printer Service Manual Error Messages and Codes...
Page 432: ...5 58 Phaser 6280 Color Laser Printer Service Manual Print Quality Troubleshooting...
Page 558: ...8 112 Phaser 6280 Color Laser Printer Service Manual Service Parts Disassembly...
Page 670: ...I 10 Phaser 6280 Color Laser Printer Service Manual...
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