Xerox Phaser 6180, Service Manual, Page: 347 / 616

Phaser 6180 Color Laser Printer Service Manual 5-29
Print-Quality Troubleshooting
Black Print
The entire image is black.
Initial Actions
■
Check the paper transfer path.
■
Ensure there are no debris on the transfer path.
Troubleshooting Reference Table
Applicable Parts Example Print
■
Print Cartridge (C/M/Y/K),
PL5.1.18-21
■
Laser Unit, PL5.1.2
■
MCU Board, PL9.1.20
■
Image Processor Board, PL9.1.27
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the Print Cartridge (C/M/Y/K)
for damages. Is the Print Cartridge
damaged? Go to step 2. Replace the
Print Cartridge
(page 8-9).
2
Check the paper condition. Is the
paper dry, recommended type, and
loaded in the correct position? Go to step 3. Replace the
paper.
3
Perform Test Print (Cyan 20%,
Magenta 20%, Yellow 20%, and Black
20%):
Service Mode > Test Print .
Does the image quality improve?
Complete. Go to step 4.
s6180-319