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Phaser 6115MFP Multifunction Product Service Manual

4-13

General Troubleshooting

Duplexer Troubleshooting

Misfeed at Duplex Option Reverse Drive/Storage Section

For detection of misfeed at the duplex option reverse drive/storage section,
the Transport Sensor is not unblocked even after the lapse of a predetermined
period of time when the Reverse Motor has been energized for reverse drive.

Warning

To avoid the potential of electric shock, ensure the power to the printer is
off and the power cord is disconnected from the wall outlet prior to
performing each step of the following troubleshooting procedure.

Troubleshooting Reference Table

Applicable Parts

Wiring and Plug/Jack References

■

Transport Motor, PL6.1.6

■

Reverse Motor, PL6.1.6

■

Duplex Option Replacement,

PL6.1.27

■

Engine Control Board,

PL4.19.15

■

Boards and Power Supplies Locator

■

Engine Control Board to Duplex Unit and Feeder

Wiring (page 10-19)

Troubleshooting Procedures Table

Step Action and Questions

Yes

No

1

Check the Transport Motor at connector
P/J2 (Pin 1 - 4). Is the motor
operational?

Go to Step 3.

Replace the
motor
(page 8-145).

2

Check the Reverse Motor at connector P/
J2 (Pin 5 - 8). Is the motor operational?

Go to Step 3.

Replace the
motor
(page 8-146).

3

Replace the Duplex Option (page 8-134).
Does the problem persist?

Complete

Go to Step 4.

4

Replace the Engine Control Board
(page 8-57).

Complete

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Summary of Contents for Phaser 6115 MFP

Page 1: ...Service Manual Phaser 6115MFP 701P28980 Color Laser Multifunction Product...

Page 2: ......

Page 3: ...n Product Warning The following servicing instructions are for use by qualified service personnel only To avoid personal injury do not perform any servicing other than that contained in the operating...

Page 4: ...OS TrueType Apple Chancery Chicago Geneva Monaco New York and QuickDraw are trademarks of Apple Computer Inc in the United States and or other countries HP GL HP UX and PCL are trademarks of Hewlett P...

Page 5: ...ct or add a comment on the results achieved through a previous action Caution A caution indicates an operating or maintenance procedure practice or condition that if not strictly observed results in d...

Page 6: ...uct Service Manual Symbols Marked on the Product Hot surface on or in the printer Use caution to avoid personal injury Do not touch the item Use caution or draws attention to a particular component Re...

Page 7: ...ctrical shock A protective ground connection by way of the grounding conductor in the power cord is essential for safe operation Disconnecting Power Warning Turning the power off using the power switc...

Page 8: ...lting from improper moving or failure to repackage the printer properly for shipment is not covered by the warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee i...

Page 9: ...strap before applying power to the unit under test to avoid potential shock Do not remove a replacement component or electrical sub assembly from its protective package until you are ready to install...

Page 10: ...ls Read and obey all posted warning labels Throughout the printer warning labels are displayed on potentially dangerous components As you service the printer check to make certain that all warning lab...

Page 11: ...o do so by a service procedure Servicing Mechanical Components When servicing mechanical components within the printer manually rotate drive assemblies rollers and gears Warning Do not try to manually...

Page 12: ...no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the eq...

Page 13: ...ve 73 23 EEC as amended by 93 68 EEC January 1 1996 Electromagnetic Compatibility Directive 89 336 EEC March 9 1999 Radio Telecommunications Terminal Equipment Directive 1999 5 EC This product if used...

Page 14: ...ocedures for error messages and codes generated by resident diagnostics Chapter 4 General Troubleshooting Troubleshooting discussions cover the operation of Power On Self Test POST Service Diagnostics...

Page 15: ...ator 1 14 Motors and Fans Locator 1 15 Sensors and Switches Locator 1 16 Solenoids and Power Switch Locator 1 17 System Options 1 18 Consumables and Maintenance Parts 1 20 2 Theory of Operation Operat...

Page 16: ...3 23 1BH Faulty Thermistor 3 23 21H Faulty Transparency Sensor 3 25 23H Faulty Waste Toner Near Full Detection Board 3 26 2AH Faulty NVRAM Data 3 27 31H Scanner Cooling Fan Motor Malfunction 3 28 101...

Page 17: ...Uneven Density in The Scan Direction 5 20 Low Image Density 5 22 Gradation Reproduction Failure 5 23 Foggy Background 5 24 Poor Color Reproduction 5 26 Void Areas and White Spots 5 27 Colored Spots 5...

Page 18: ...ain F W Version 6 25 Engine F W Version 6 25 NIC F W Version 6 25 Main Ram Size 6 25 BB CPLD Version 6 26 NAND Code Version 6 26 5 Function Test 6 26 Paper Feed Test 6 26 Print Test Pattern 6 27 ADF F...

Page 19: ...ional Scanner Adjustment Procedures 6 46 Scanner CD Registration 6 46 Scanner FD Registration 6 48 Scanner Function Setting Procedure 6 49 Additional ADF Adjustment Procedures 6 50 ADF FD Magnify 6 50...

Page 20: ...60 DC Power Supply 2 PL4 5 4 8 68 Waste Toner Near Full Detection Board LED PL4 6 6 8 70 LAN and FAX Modem Board PL4 19 11 8 72 NCU Network Card Board PL4 19 14 8 74 AC Inlet Harness PL4 19 7 8 77 Pap...

Page 21: ...List Index 9 4 Automatic Document Feeder Parts 9 5 Parts List 1 1 ADF 9 5 Covers 9 7 PL 2 1 External Parts 9 7 Scanner Parts 9 9 PL 3 1 Scanner Platen and Drive 9 9 Print Engine Parts 9 11 PL 4 1 Top...

Page 22: ...Supply and Laser Unit Wiring 10 14 Engine Control Board to Motor Wiring 10 15 Engine Control Board to Main Motor and Positioning Sensor Wiring 10 16 Engine Control Board to Miscellaneous Motor and Se...

Page 23: ...1 Chapter General Information In this chapter Printer Introduction and Overview System Options System Specifications...

Page 24: ...MPT also supports manual feeding An additional tray Tray 2 provides 500 sheets of capacity The Exit Tray holds 100 sheets facedown Phaser 6115MFP options add paper capacity and functionality For conf...

Page 25: ...Phaser 6115MFP Multifunction Product Service Manual 1 3 General Information Phaser 6115 MFP Rear View s6115 420 Duplex Power Switch...

Page 26: ...ry 128 MB 128 MB USB Port Yes Yes 10 100 Ethernet Port Yes Yes Duplex Unit No Yes PostScript and PCL Fonts Yes Yes Print Resolutions dpi Draft Standard Enhanced 600x600 1200x600 2400x600 600x600 1200x...

Page 27: ...g 86 lb or less w packing material Operating Noise During standby 39 dB A or less During printing 53 dB A or less Operating Noise During standby 35 dB A or less During printing 54 dB A or less Operati...

Page 28: ...egistration Rear left edge Paper Feeding System Tray1 200 sheets Tray2 500 sheets Option Developing System Single element developing system Charging System DC comb electrode Scorotron system Image Tra...

Page 29: ...257 mm C6 114 x 162 mm B5 ISO 176 x 250 mm Monarch 3 88 x 7 5 A5 148 x 210 mm Com 10 4 13 x 9 5 Statement 5 5 x 8 5 Japanese PostCard 100 x 148 mm Foolscap 8 x 13 Custom size Width 92 216 mm UK Quatro...

Page 30: ...ize the bottom 16mm is black only color printing area only reaches 335 6mm from top edge of page Horizontal position 4mm 2 0mm 0 08 Vertical position 4mm 2 5mm 0 10 Image Skew Create a rectangle box o...

Page 31: ...33 6 Kbps Transmit speed 3 second page at V 34 Compression MH MR MMR JBIG Memory for receiving 4 MB for fax RX approx 250 pages included in 32 MB NAND flash Remote setting Available via USB Network Pa...

Page 32: ...easy operation consumable replacement and maintenance adhere to the recommended space requirements detailed below s6115 459 10 cm 3 9 in 10 cm 3 9 in 32 cm 12 6 in 80 cm 31 5 in 90 2 cm 35 5 in 10 cm...

Page 33: ...nit Weight 3 2 kg 7 lb Input tray capacity 50 sheets 80 gsm 32lb Cover Supported media weight size Width 140 216mm 5 5 8 5 Length 148 500mm 5 8 19 7 500mm for FAX only Power Requirements DC 24 V 10 su...

Page 34: ...r cartridges LED State Printer State Green Ready to Print Flashing Yellow Warning but can still print Flashing Green In Power Saver mode or busy receiving or processing data Flashing Red Error cannot...

Page 35: ...pear No Name Description 1 Document type Displays the type of the document currently set 2 Zoom ratio Displays the zoom ratio currently set 3 Number of copies Displays the number of copies set to be m...

Page 36: ...nents Boards and Power Supplies Locator The following illustration provides a basic locator for the main system boards and power supplies Control Panel Engine Control Board Thermistor DC Power Supply...

Page 37: ...l Information Motors and Fans Locator The following illustration provides a basic locator for the main engine motors and fans Rack Motor Ventilation Fan Developing Motor Main Motor Fusing Motor Power...

Page 38: ...sensors and switches Cleaning Blade Sensor 2nd Image Transfer Sensor IDC Sensor Registration Sensor Fuser Exit Sensor Scanner Open Close Sensor Output Tray Full Sensor s6115 510 Interlock Switch Rack...

Page 39: ...al Information Solenoids and Power Switch Locator The following illustration provides a basic locator for the main system solenoids Cleaning Blade Solenoid Image Transfer Solenoid Registration Roller...

Page 40: ...include a 500 Sheet Feeder and a Duplex Unit 500 Sheet Feeder Tray 2 The 500 Sheet Feeder Tray 2 increases the input capacity of the system The feeder attaches below Tray 1 with four screws Only one 5...

Page 41: ...Service Manual 1 19 General Information Duplex Unit The Duplex Unit adds two sided printing The Duplex Unit attaches in back of the system using two twist locks Electrical connection to the printer is...

Page 42: ...int engine and option parts Consumable Part Numbers Description Part number CYAN STANDARD CAPACITY PRINT CARTRIDGE PHASER 6120 6115mfp 113R00689 MAGENTA STANDARD CAPACITY PRINT CARTRIDGE PHASER 6120 6...

Page 43: ...e based on 5 coverage 45 000 images for continuous printing shorter job length will shorten the imaging unit life Toner Cartridges Print Life Black Capacity Color Capacity Standard Hi 4500 1500 4500 M...

Page 44: ...1 22 Phaser 6115MFP Multifunction Product Service Manual General Information...

Page 45: ...2 Chapter Theory of Operation In this chapter Operational Overview of the Phaser 6115MFP Paper Path of the Printer Major Assemblies and Functions Sensors...

Page 46: ...ing full color prints Print Cycle The block diagram of the Phaser 6115MFP print cycle provides the sequence of events for the xerographic process and the paper flow into and out of the printer The Pha...

Page 47: ...he backside of the paper to attract the visible developed image on the surface of the Transfer Belt to the media 5 Paper Separation A Charge Neutralizing Cloth is provided on the guide plate to neutra...

Page 48: ...by the combination of heat and pressure applied by the Fuser System Control The following diagram shows the major operating components and their basic connection to each other s6115 068 Engine Contro...

Page 49: ...r Main Print Engine Paper Path The print media is supplied from Tray 1 or the optional Tray 2 and is transported into the printer along the paper path as shown in the diagram Automatic Document Feeder...

Page 50: ...and Functions The location of the system s primary functional components is shown 1 Fusing Unit 7 Toner Cartridges 2 Duplex Unit 8 Imaging Unit 3 Transfer Roller 9 Transfer Belt 4 Tray 2 Feeder 10 Sc...

Page 51: ...ransferred image or brush effect the difference between the fusing speed and paper transport speed during image transfer is corrected The fusing speed is changed in two steps relative to the system sp...

Page 52: ...illustration below 2 When the length of the loop formed in the paper becomes greater the Fusing Loop Sensor is activated blocked 3 While the Fusing Paper Loop Sensor remains activated the fusing speed...

Page 53: ...p requires approximately 45 seconds 120 V or 49 seconds 240 V Standby state 2 maintain the roller temperature at 180 C If the roller temperature is 60 C or less when the warm up cycle starts the set t...

Page 54: ...s to 180 C Print cycle 3 the set temperature is 169 C If the Temperature Humidity Sensor indicates a temperature of less than 20 C the set temperature is increased to 174 C Standby state 4 maintain th...

Page 55: ...20 C or more control is returned back to one having a control temperature of more than 60 C after five printed pages have been produced Fusing Temperatures for Monochrome Media Type Typical C Temperat...

Page 56: ...Off and new print cycles are prohibited Hard Protection If the CPU overruns and the output level of the CPU of the Mechanical Control Board becomes a HIGH or LOW level and not a pulse output and a pre...

Page 57: ...levels However this command is for internal use only and not available from the service menus For Color printing these output speeds apply Monochrome Prints in Typical Environmental Conditions In mill...

Page 58: ...n Platen Glass Scanhead Functional components of the Scanner are illustrated below The Scanner does not include sensors for determining the size of the original document Original media size settings a...

Page 59: ...e Scanner Latch mechanism to prevent the Scanner from opening Laser Assembly The Laser Assembly in the Phaser 6115MFP printer has two laser diodes The laser diode control circuitry adjusts the light i...

Page 60: ...ts of two laser diodes arranged vertically Two lines are scanned through a single face of the polygon mirror s6115 048 Mirror G2 Lens Semiconductor Laser Assembly SOS Board G1 Lens Polygon Mirror Asse...

Page 61: ...Control Board The Laser On signal triggers each laser diode illuminating the SOS Board and generating an SOS signal The SOS signal is used to synchronize the timing at which the laser write each scan...

Page 62: ...Phaser 6115MFP Multifunction Product Service Manual Theory of Operation The area of 4 mm on both the leading and trailing edges of the paper is however the void image area HSYNC s6115 041 VIDEO VIDEO...

Page 63: ...cleaning blade and a waste toner reservoir The Drum is driven by the Main Motor through a series of gears When the Main Motor is energized it turns the drive gear which in turn rotates the drum The c...

Page 64: ...ste Toner Sensor An electrical charge is applied to the drum by an electrode mounted near the drum This charge attracts toner from the Toner Cartridge developer roller The image stabilization control...

Page 65: ...Rack that positions each cartridge s developer roller over the Drum A cross section of the Toner Cartridge showing functional components appears below 1 Toner stored in the hopper is agitated by the a...

Page 66: ...Power Supply is applied to the developing roller at the contact point shown below Developer Roller Drive The Developer Roller is driven by the Developing Motor and intermediate gears s6115 080 Regula...

Page 67: ...Manual 2 23 Theory of Operation When the Toner Cartridge Rack is stationery at the developing position the Developer Roller drive gear meshes with intermediate gears allowing the Development Motor to...

Page 68: ...ions the standby reference position the developing position and the cartridge replacement position The standby position is the Toner Cartridge Rack position when the system completes a warm up cycle o...

Page 69: ...ere the Toner Cartridge Rack is rotated 45 degrees from the standby position The cartridge replacement position is where the Toner Cartridge Rack is rotated 70 degrees from the developing position K Y...

Page 70: ...is received the Toner Cartridge Rack rotates to place the Y Toner Cartridge to its developing position 3 Development of Y is carried out 4 When development of Y is completed the Toner Cartridge Rack i...

Page 71: ...elopment is for K Through pulse control of the Rack Motor the Rack Motor drives the Toner Cartridge Rack to the standby position When a replacement request is made for a Toner Cartridge the Toner Cart...

Page 72: ...oller Components of the Transfer Belt appear below In addition to the Transfer Belt a Transfer Roller sometimes referred to as the 2nd Transfer Roller transfers the composite image to the media for fu...

Page 73: ...ansfer Roller sometimes referred to as the 2nd Transfer Roller are driven by the Main Motor The Transfer Roller Clutch at one end of the 2nd Transfer Roller engages the Main Motor drive s6115 054 Tran...

Page 74: ...rinting an image is formed on the Transfer Belt for each color The Cleaning Blade uses a retraction mechanism to lift off the belt during the printing process During monochrome printing no retraction...

Page 75: ...act the Cleaning Blade are 1 Drive from the Main Motor is transmitted to the drive gear 2 Rotation of the drive gear is transmitted to the pressure cam 3 When the Cleaning Blade Solenoid is energized...

Page 76: ...ing Blade Position Sensor is blocked indicating home position the Cleaning Blade Solenoid is de energized Transfer Belt Position Sensor Image development requires the creation of a composite image on...

Page 77: ...Transfer Belt the Transfer Roller retracts from the belt while the image is developed The Transfer Roller retraction operation is performed by the Main Motor Image Transfer Solenoid and Transfer Rolle...

Page 78: ...ribs push against the Pressure Retraction Roller 5 When the assembly is pushed up the Transfer Roller presses against the Transfer Belt Transfer Roller Retraction To retract the Transfer Roller from...

Page 79: ...s when Power Switch is turned ON Cover is opened and closed A media error occurs during a print cycle A paper empty condition occurs during a print cycle A paper size error occurs during a print cycle...

Page 80: ...etween the Drum and Developing Roller an optimum developing bias voltage is established that prevents leak image or uneven density IDC Sensor intensity control Adjustments are made to correct changes...

Page 81: ...th reference to the 100 solid image Laser intensity adjustment control Characteristics of the Drum developing and charging processes are affected over time and by the environment The intensity of the...

Page 82: ...rgy Saver mode was entered differ from those taken when the system woke from Energy Saver mode The Power Switch is turned Off and On or Energy Saver mode is canceled after a predetermined number of pr...

Page 83: ...nsor monitors the internal temperature of the system It is also used for image stabilization transfer ATVC and fusing temperature control Note There is a Control Panel command which obtains environmen...

Page 84: ...on and airflow direction of the Scanner Unit Power Supply and Chassis Fans Power Supply Cooling Fan The Power Supply Cooling Fan cools the system Power Supply and operates at full speed half speed or...

Page 85: ...erates at full speed half speed or stopped states according to these conditions The Chassis Fan runs at full speed When the Main Motor is in operation The Chassis Fan stops After a predetermined perio...

Page 86: ...riven augers along the Waste Toner Transfer Unit into the Imaging Unit waste toner reservoir Waste Toner Full Sensor The Waste Toner Full Sensor detects a near full condition within the Imaging Unit w...

Page 87: ...ner near full condition is detected The initiation of any new print cycle is prohibited when 50 full color printed pages are produced after the waste toner near full condition is detected When the LED...

Page 88: ...noid is energized drive from the Main Motor is transmitted to the Pick Roller via the Tray 1 Pick Clutch At the same time the Lift Cam is rotated which raises the Lift Plate This allows the media to b...

Page 89: ...aper feed sequence is carried out if the Registration Sensor is not unblocked and blocked within a predetermined period of time Tray 1 No Paper Sensor The Tray1 No Paper Sensor is located on the under...

Page 90: ...with each other no loop is formed in the paper at the Registration Roller Transparency Sensor The Transparency Sensor detects the type of the media in the registration section When the Registration Se...

Page 91: ...ted using the Registration Sensor The length of the media is determined by the length of time the Registration Sensor remains High indicating media in the registration section If the media size specif...

Page 92: ...vice Manual Theory of Operation Exit Tray Media is transported from the Fuser to the Exit Tray using the Exit Roller the The Exit Sensor monitors the Media output The Fusing Motor drives the Exit Roll...

Page 93: ...anning The functional components within the ADF are illustrated below ADF Pick Operation Media loaded in the ADF is detected by the Original Detection Sensor The Document Stopper establishes the leadi...

Page 94: ...ick Roller and Take up Roller through a gear train and the ADF Feed Clutch 3 The Pick Roller and Take up Roller turn to take up and feed the original properly 4 The Pick Roller transports the original...

Page 95: ...ge of the sheet obstructs the Leading Edge Detect Sensor the Exit Roller driven by the ADF Motor turns to feed the original to the ADF Output Tray ADF Interlock The ADF contains a magnet at its edge t...

Page 96: ...ex Module Duplex Drive The print engine s Exit Roller typically driven by the Fusing Motor during one sided operations feeds media into the Duplex Option For duplex operation a lever disengages the Fu...

Page 97: ...he Duplex Transport Motor move media through the system A deskew loop correction mechanism is provided to prevent skew from occurring in the second page The Registration Solenoid is energized after th...

Page 98: ...he first 1 sided print is transported through the Duplex Option The main unit produces the print image of the first page of the original on the first one sided print that has been fed through the Dupl...

Page 99: ...The feeder is driven by the system s Main Motor through a coupling gear The paper separation mechanism uses separation claws installed in the unit and elasticity of the paper It ensures that only one...

Page 100: ...ated on the Feeder Control Board detects when the tray is empty When media is present in the tray the actuator is raised unblocking the sensor When the tray is empty the actuator drops into the slit i...

Page 101: ...three types in use Photo Sensors Two types of photo sensors are used photo reflective and photo receptive Photo reflective sensors use light reflected back from an object to detect its presence Photo...

Page 102: ...when actuated A bank of microswitches detect the paper size in the universal trays Microswitches also employ hooks or catches for retention in the bracket or frame Thermistors Thermistors have a known...

Page 103: ...3 Chapter Error Codes and Messages In this chapter Overview of Error Messages Index of Error and Warning Messages Messages Codes and Procedures Jam Error Procedures...

Page 104: ...ofile Index of Error and Warning Messages The following table lists errors that will halt printing and require a service technician All of the call designators e g CALL 04 are proceeded with the displ...

Page 105: ...n Controller Error Message Description K TONER EMPTY Error in Fax mode black toner empty color toner is not used in fax PAPER EMPTY Error in Fax mode PAPER JAM Error in Fax mode paper jam in ADF OUTPU...

Page 106: ...ER Paper jam at duplex unit CAUTION PAPER JAM CAUTION OPEN TOP COVER Paper jam in the engine CAUTION ORIGINAL DOC JAM CAUTION OPEN DOC FEED COVER Paper jam at ADF CAUTION PC CONNECTION FAILED CAUTION...

Page 107: ...NER NOT INSTALLED BLACK TONER NOT INSTALLED CURRENCY DETECTED LOAD DOC FEEDER No original document at ADF SET ORIGINAL TO ADF No original at ADF for 2in1 copy REMOVE ORIG IN ADF When there is original...

Page 108: ...n is set in One Touch one Speed Dial NOT REGISTERED One Touch or Speed Dial button is not registered WRONG PASSWORD Incorrect Password for the Memory RX WRONG NUMBER SET Setting is not correct in Date...

Page 109: ...and provides the location of the troubleshooting procedure to correct reported errors The following are scan to Email errors NOT E MAIL ADDRESS Setting is not E mail address NOT REGISTERED No setting...

Page 110: ...sfer Pressure Retraction Failure 14H 3 18 15H Cleaning Blade Pressure Retraction Failure 15H 3 19 16H Transfer Belt Rotation Failure 16H 3 21 17H Rack Rotation Failure 17H 3 22 Thermistors and Sensors...

Page 111: ...ide this information 8 Troubleshooting procedures often ask you to replace a printer component When instructed to replace a non spared component and that component is part of a parent assembly replace...

Page 112: ...roubleshooting procedure instructs you to replace a non spared component and that component is part of a parent assembly you should replace the entire parent assembly 10 Ensure that you are using a su...

Page 113: ...ed from the wall outlet prior to performing Step 3 of the following troubleshooting procedure Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack References Engine Control Board PL4...

Page 114: ...all outlet prior to performing Step 3 of the following troubleshooting procedure Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack References Engine Control Board PL4 19 15 Print E...

Page 115: ...L4 12 1 Engine Control Board PL4 19 15 DC Power Supply 1 PL4 19 3 Print Engine Board Plug Jack Designators page 10 3 Main Motor Plug Jack Locator page 10 16 Engine Control Board to Main Motor and Posi...

Page 116: ...e Control Board page 8 57 Does the problem persist Go to Step 5 Complete 5 Replace the DC Power Supply 1 page 8 60 Complete Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack Refere...

Page 117: ...Is the connector seated properly Go to Step 4 Reseat the connector If the problem persists go to Step 4 3 Check the operation of the Ventilation Fan motor Is the motor faulty Replace the motor page 8...

Page 118: ...eck the Power Supply Cooling Fan connector P J4 between the fan and the Engine Control Board Is the connector seated properly Go to Step 2 Reseat the connector If the problem persists go to Step 2 2 C...

Page 119: ...ween the Laser Unit and both the Engine Control Board and the Image Processor IP board for proper connection Are the connectors seated properly Go to Step 2 Reseat the connectors If the problem persis...

Page 120: ...tors P J3 P J19 and P J20 between the Laser Unit and both the Engine Control Board and the Image Processor IP board for proper connection Are the connectors seated properly Go to Step 2 Reseat the con...

Page 121: ...nector P J8 to the Engine Control Board Is the connection seated properly Go to Step 2 Reseat the connector and go to Step 2 2 Check the Main Motor for proper drive operation Is the motor operational...

Page 122: ...or page 1 15 Engine Control Board to Motor Wiring page 10 15 Troubleshooting Procedure Table Step Action and Questions Yes No 1 Check the Main Motor connector P J8 Is the connection seated properly Go...

Page 123: ...ing troubleshooting procedure Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack References Transfer Belt Unit PL4 15 5 Print Engine Wiring Map page 10 12 Map 1 Engine Control Board...

Page 124: ...Applicable Parts Wiring and Plug Jack References Rack Positioning Sensor PL4 3 12 Rack Motor PL4 13 9 Print Engine Board Plug Jack Designators page 10 3 Engine Control Board to Miscellaneous Motor and...

Page 125: ...ature Applicable Status Code 1AH Abnormally High Heating Roller Temperature 1BH Faulty Thermistor Faulty thermistor in the Fusing Unit Applicable Status Code 1BH Faulty Thermistor Initial Actions Remo...

Page 126: ...tion and Questions Yes No 1 Check the Fusing Unit for correct installation Is the unit secured in position Go to Step 2 Reinstall the Fusing Unit page 8 36 If the problem persists go to Step 2 2 Check...

Page 127: ...troubleshooting procedure Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack References Transparency Sensor PL4 17 16 Engine Control Board PL4 19 15 Print Engine Board Plug Jack Des...

Page 128: ...ect board PL4 6 6 Imaging Unit PL4 15 9 Engine Control Board PL4 19 15 Print Engine Board Plug Jack Designators page 10 3 Print Engine Wiring Map page 10 12 Engine Control Board to Solenoid and Sensor...

Page 129: ...the wall outlet prior to performing steps beyond step 1 of the following troubleshooting procedure Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack References Engine Control Board...

Page 130: ...rts Wiring and Plug Jack References Engine Control Board PL4 19 15 Scanner Cooling Fan Motor PL4 8 10 DC Power Supply 1 PL4 19 3 DC Power Supply 2 PL4 5 4 Boards and Power Supplies Locator page 1 14 M...

Page 131: ...heck pulse output of L 9 from MP J1 pin 1 ON and MP J1 pin 3 LOCK If no output go to Step 5 4 Replace the Engine Control Board page 8 57 Is the system operational Complete Go to Step 5 5 Replace the D...

Page 132: ...anner Motor connector CN10 for proper connection Is the connector seated properly Go to Step 3 Reseat the connector If the problem persists go to Step 3 3 Check the Engine Control Board connector P J8...

Page 133: ...ntrol Board to DC Power Wiring page 10 18 Image Processor Board to Laser and Scanner Wiring page 10 21 Troubleshooting Procedure Table Step Action and Questions Yes No 1 Check the Engine Control Board...

Page 134: ...ug Jack References Power Switch PL4 5 6 Engine Control Board PL4 19 15 DC Power Supply 1 PL4 19 3 Solenoids and Power Switch Locator page 1 17 Engine Control Board to DC Power Wiring page 10 18 Troubl...

Page 135: ...rence Table Applicable Parts Wiring and Plug Jack References Image Processor Board PL4 19 1 Control Panel Board PL3 1 2 DC Power Supply 1 PL4 19 3 Boards and Power Supplies Locator page 1 14 Print Eng...

Page 136: ...em persists go to Step 4 4 Replace the Control Panel Board page 8 53 Is the system operational Complete Go to Step 5 5 Replace the Image Processing Board page 8 55 Complete Troubleshooting Reference T...

Page 137: ...item 3 or 4 transmission is retried In other case transmission is canceled without retry Error occurring during transmission The transmission error before Phase B performs redial according to the red...

Page 138: ...eive any response from remote side after sending type of xxx_EOM signal 0018 Can not detect energy within 6 sec after sending FTT command 0019 Received DCN signal after sending CFR signal 001A No ener...

Page 139: ...RX 004E Receive DCN signal after sending DIS in V 34 004F Remote side disconnected after sending ANSam in V 8 phase 0050 Did not receive any correct signal after sending CJ signal in V 8 phase 0051 D...

Page 140: ...d DTC signal in transmission phase 0082 Transmitting unit receives a signal other than DIS or DTC and DCN in phase B 0083 Detected FSK signal but did not receive any signal within 35 seconds 0084 Dete...

Page 141: ...ot receive any command after our side retry three DCS signal in V 34 TX 00B1 Did not finish V 8 procedure or detect V 21 signal after ANSam signal within 35 seconds 00B2 Did not detect phase 2 signal...

Page 142: ...CN 00CF Received incorrect signal after sending DTC signal for V 34 polling 00D0 Received ERR signal after sending EOR_NULL 00D1 Received incorrect response after sending PPS_EOP signal in V 34 00D2 R...

Page 143: ...esponse procedure after sending EOR_NULL 00F1 At phase D transmitting unit sends out EOR_MPS 3 times consecutively but no answer 00F2 Received incorrect response after sending EOR_MPS 00F3 Received ER...

Page 144: ...3 42 Phaser 6115MFP Multifunction Product Service Manual Error Codes and Messages...

Page 145: ...Chapter General Troubleshooting In this chapter Servicing Instructions Main Print Engine Troubleshooting Auto Document Feeder Troubleshooting Lower Feeder Unit Troubleshooting Duplexer Troubleshootin...

Page 146: ...the printer interior and remove any foreign matter dust or loose toner a Do not use solvents or chemical cleaners to clean the printer interior b Do not use any type of oil or lubricant on printer par...

Page 147: ...le Sheet Pick 1 Ensure that the paper is in good condition and is listed on the Paper Tips page as supported media quality office laser printer paper works best 2 Ensure that the printer is printing w...

Page 148: ...d PL5 2 16 Engine Control Board PL4 19 15 Boards and Power Supplies Locator page 1 14 Sensors and Switches Locator page 1 16 Solenoids and Power Switch Locator page 1 17 Engine Control Board to Soleno...

Page 149: ...g each step of the following troubleshooting procedure Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack References Registration Sensor PL4 17 2 Fusing Paper Loop Sensor PL4 17 2 R...

Page 150: ...following troubleshooting procedure Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack References Exit Sensor PL4 18 9 Registration Roller Solenoid PL4 12 3 Image Processor Board PL...

Page 151: ...all outlet prior to performing each step of the following troubleshooting procedure 5 Replace the Image Processor Board page 8 55 Does the problem still persist Go to Step 6 Complete 6 Replace the Eng...

Page 152: ...oid page 8 104 5 Replace the Engine Control Board page 8 57 Complete Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack References Image Processor Board PL4 19 1 Engine Control Boar...

Page 153: ...nnected from the wall outlet prior to performing each step of the following troubleshooting procedure 3 Check the Engine Control Board connectors Are the connectors seated properly Go to Step 4 Reseat...

Page 154: ...sfeed or malfunction is reset Warning To avoid the potential of electric shock ensure the power to the printer is off and the power cord is disconnected from the wall outlet prior to performing each s...

Page 155: ...set Warning To avoid the potential of electric shock ensure the power to the printer is off and the power cord is disconnected from the wall outlet prior to performing each step of the following troub...

Page 156: ...pplicable Parts Wiring and Plug Jack References Registration Sensor PL4 17 2 Paper Pick up Solenoid PL5 2 16 Engine Control Board PL4 19 15 Boards and Power Supplies Locator page 1 14 Engine Control B...

Page 157: ...ing troubleshooting procedure Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack References Transport Motor PL6 1 6 Reverse Motor PL6 1 6 Duplex Option Replacement PL6 1 27 Engine C...

Page 158: ...er is off and the power cord is disconnected from the wall outlet prior to performing each step of the following troubleshooting procedure Troubleshooting Reference Table Applicable Parts Wiring and P...

Page 159: ...5 Chapter Print Quality Troubleshooting In this chapter Print Quality Problems Overview Print Quality Troubleshooting Summary Scanner System Image Processing System Fusing System...

Page 160: ...an unopened ream then investigate software applications and environmental conditions Note There is a Control Panel command which obtains environmental temperature and humidity levels However this com...

Page 161: ...ubleshooting procedure for more information Developer Assembly Blank Prints Light Prints Uneven Density Voids White spots Streaks Dark light Repeating Defects Imaging Unit Streaks Ghosting Fine Lines...

Page 162: ...ce Item Component Distance between Defects Developer Assembles Magnetic Mag Roller YMCK 34 mm 1 34 in Imaging Unit Drum Charge RTC Rollers 31 mm 1 22 in OPC Drum Rollers 74 mm 2 91 in IDT Rollers 132...

Page 163: ...White Streaks or Bands 5 13 Uneven Pitch 5 14 Image Processing System White or Colored Lines and Bands in Feed Direction 5 16 White or Colored Lines and Bands in Scan Direction 5 17 Uneven Density in...

Page 164: ...Unit page 8 11 2 Banding defects that occur as a result of uneven feeding motion In this condition the original page will pause every so often at uneven intervals This causes a banding pattern on the...

Page 165: ...oubleshooting the image print image process The problem is associated with the scanner system Go to Step 2 2 Open the ADF and visually inspect the scanner exposure lamp Is the exposure lamp on Go to S...

Page 166: ...ithin the print image system Go to page 5 22 to continue troubleshooting the image print image process The problem is associated with the scanner system Go to Step 2 2 Increase the copy darkness level...

Page 167: ...g Reference Table Applicable Parts Example Print Scanner Unit PL3 1 1 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Execute a print job sent from a computer Does the defect occur...

Page 168: ...not fully close external light can be collected by the scanhead and produce background on output Open and Close the ADF and verify it closes completely Does the defect still occur Go to Step 3 Comple...

Page 169: ...s a problem within the print image system Go to page 5 28 to continue troubleshooting the image print image process Go to Step 2 2 This defect often occurs when foreign material i e paper dust toner o...

Page 170: ...age system Go to page 5 28 to continue troubleshooting the image print image process The problem is associated with the scanner system Go to Step 2 2 This defect often occurs when foreign material i e...

Page 171: ...e Control Panel 3 Reseat all connectors and cables between the Scanner Unit and the Image Processor Board and then make another copy Does the defect still occur Replace the Scanner Unit page 8 25 Comp...

Page 172: ...int image system Got to page 5 17 to continue troubleshooting the image print image process The problem is associated with the scanner system Go to Step 2 2 This defect often occurs when foreign mater...

Page 173: ...nt image process The problem is associated with the scanner system Go to Step 2 2 This defect often occurs when copying with the ADF partially closed The ADF will not evenly press the original documen...

Page 174: ...still occur Replace the Scanner Unit page 8 25 Complete Troubleshooting Reference Table Applicable Parts Example Print Imaging Unit PL4 15 9 Transfer Belt Unit PL4 15 5 Fusing Unit PL4 18 12 Laser Un...

Page 175: ...the Transfer Belt Unit Is the transfer belt dirty or scratched If the surface is dirty wipe the surface clean with a soft cloth If the transfer belt is scratched replace the unit page 8 33 Go to Step...

Page 176: ...Is the developing bias contact terminal of the Toner Cartridge in good contact Go to Step 4 Clean the contact terminal 4 Check the connectors and terminal contacts of the Laser Unit Are the connector...

Page 177: ...Inspect the Fusing Unit Is the fusing entrance guide plate or the separation claw dirty or scratched Clean the guide plate and reprint the test sheet If the problem persists replace the Fusing Unit p...

Page 178: ...Go to Step 2 2 Are there scratches on the photo conductor Replace the Imaging Unit page 8 13 Go to Step 3 3 Is the window surface dirty on the laser Carefully clean the surface If problem persists go...

Page 179: ...tep 2 Go to Step 2 2 Are there scratches on the photo conductor Replace the Imaging Unit page 8 13 Go to Step 3 3 Check the Transfer Belt Unit Are the mounting shafts on the assembly fully seated and...

Page 180: ...and Questions Yes No 1 Inspect the Imaging Unit Is the outside of the unit dirty Clean the unit If the problem persists go to Step 2 Go to Step 2 2 Inspect the laser window Is the outside of the surfa...

Page 181: ...f the problem persists go to Step 6 Go to Step 6 6 Has the problem been eliminated Complete Replace the following units listed in order until the problem is eliminated Transfer Belt Unit page 8 33 Tra...

Page 182: ...the unit dirty Clean the unit If problem persists go to Step 2 Go to Step 2 2 Inspect the laser window Is the outside of the surface dirty Carefully clean the surfaces If the problem persists go to S...

Page 183: ...irty Carefully clean the surface If the problem persists go to Step 3 Go to Step 3 3 Is the developing bias contact terminal of the Toner Cartridge in good contact Go to Step 4 Clean the contact termi...

Page 184: ...e Control Board PL4 19 15 High Voltage Unit PL4 19 6 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Check the media Is the paper damp Replace with new unwrapped paper Go to Step 2...

Page 185: ...Actions and Questions Yes No 1 Inspect the Imaging Unit Is the outside of the surface dirty Clean the surface If the problem persists go to Step 2 Go to Step 2 2 Are there scratches on the photo condu...

Page 186: ...e the object and reprint the test sheet If the problem persists go to Step 7 Go to Step 7 7 Inspect the Fusing Unit Are the green nip release levers in the closed position Close the green nip release...

Page 187: ...age 7 11 If the problem persists go to Step 4 Go to Step 4 4 Check the Transfer Belt Unit Is the Transfer Belt dirty or scratched If the surface is dirty wipe the surface clean with a soft cloth If th...

Page 188: ...edure Table Step Actions and Questions Yes No 1 Inspect the Laser Unit Is the window surface dirty Carefully clean the window surface If the problem persists go to Step 2 Go to Step 2 2 Inspect the Im...

Page 189: ...s Yes No 1 Check the image Does a blank print occur Check the connectors to the Laser Unit If seated properly go to Step 2 If the image is black go to Step 2 2 Inspect the Imaging Unit Is the gear of...

Page 190: ...e Control Panel 5 Has the problem been eliminated Complete Replace the following units listed in order until problem is eliminated Imaging Unit page 8 13 Engine Control Board page 8 57 Laser Unit page...

Page 191: ...irty Clean If the problem persists go to Step 3 Go to Step 3 3 Is the Transfer Roller scratched Replace the roller page 8 86 If the problem persists go to Step 4 Go to Step 4 4 Inspect the Imaging Uni...

Page 192: ...ple Print Engine Control Board PL4 19 15 Fusing Unit PL4 18 12 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Check the media Does the media conform to the specifications of the p...

Page 193: ...ge 8 36 Troubleshooting Reference Table Applicable Parts Example Print Imaging Unit PL4 15 9 Transfer Belt Unit PL4 15 5 Fusing Unit PL4 18 12 Troubleshooting Procedure Table Step Actions and Question...

Page 194: ...the transfer belt dirty with oil or fingerprints or scratched If the surface is dirty wipe the surface clean with a soft cloth If the belt is scratched replace the Transfer Belt Unit page 8 33 If the...

Page 195: ...entrance guide plate dirty or is the Fusing Roller scratched Replace the Fusing Unit If the problem persists page 8 36 then go to Step 3 Go to Step 3 3 Check the Transfer Belt Unit Is the unit dirty C...

Page 196: ...If the problem persists go to Step 3 3 Inspect the Imaging Unit Is the photo conductor surface dirty or scratched Replace the Imaging Unit page 8 13 If the problem persists go to Step 4 Go to Step 4 4...

Page 197: ...6 Chapter Adjustments and Print Function Settings In this chapter Adjust Function Procedures Service Mode Functions Maintenance Mode Functions...

Page 198: ...tion site The original has a problem that may cause a defective image The density is properly selected The original glass slit glass or related part is dirty Correct paper is being used for printing T...

Page 199: ...the following keys in this order Stop 0 0 Stop 0 1 The window will display the following SERVICE MODE 1 System default 3 Press the down key to locate all command lines in the function tree page 6 4 4...

Page 200: ...nt PRN Main Regist PRN Sub Regist CCD Main Zoom CCD Sub Zoom ADF Main Regist ADF Sub Regist DMAX 1st Trans Vol 2nd Trans Vol VPP Offset ROHS Flicker Special 1 System Default ADF Sub Zoom CCD Sub Regis...

Page 201: ...nge 9 Factory Test 10 Clear Data Main F W Ver Engine F W Ver Main RAM Size NC F W Version SRAM Clear Memory Clear BB CPLD Version NAND Code Version Paper Feed Test Print Test Pattern Copy ADF Glass Ar...

Page 202: ...t 31200 28800 26400 24000 21600 19200 16800 V 17 14400 12000 9600 7200 V 29 9600 7200 V 27 4800 2400 Receive Speed Function Sets the reception start speed Settings V 34 33600 default 31200 28800 26400...

Page 203: ...dBm default or 8 to 2 dBm CNG Level Function Calling tone output level Setting 17 to 12 dBm 11 dBm default or 10 to 2 dBm CED Level Function Answer tone output level Setting 17 to 12 dBm 11 dBm defau...

Page 204: ...enerate a report to report destination OFF default Not to generate report 1 If ON is selected select generate report and send to remote side when toner runs out 2 Enter the telephone number for which...

Page 205: ...s GDI Time out Function Specifies the time for GDI time out Settings 0 5sec 1 10sec 2 20sec 3 30sec 4 40sec 5 50sec 6 default or 60sec Energy Save Mode Function Set to either activate Energy Save mode...

Page 206: ...mount that widths A and B in the printed test pattern1 are shifted so that the following specification is met Specification 0 2 0 mm Adjustment Range 4 0 4 0 mm 0 0 0 0 mm default 4 0 4 0 mm Step 0 1...

Page 207: ...th of B is less than the width of A Decrease the setting PRN Sub Regist Function To vary and adjust the print start position in the sub scanning direction Use If the image on the copy deviates in the...

Page 208: ...hen press the Menu Select key d Print a test pattern 1 again and check it Adjustment Instructions If the width of C in the test pattern is longer than the specified width Increase the setting If the w...

Page 209: ...ed into tray1 to make the test copy 6 Check that the width of D in the copy of the test pattern 1 meets the specification Calculation 1 Width of D in the document Width of D in the copy 100 If the wid...

Page 210: ...IN REGIST and PRN SUB REGIST adjustments have been performed Adjustment Adjust the width of E in the copy of the test pattern 1 so that the following specification is met Specification 200 0 5 Zoom Ra...

Page 211: ...tment Instructions If the width of E in the test pattern is longer than the specified width Decrease the setting If the width of E in the test pattern is shorter than the specified width Increase the...

Page 212: ...and B in the copy of the test pattern are shifted If the shift is out of specification adjust it according to the following procedure a Press the Menu Select key b Using the p q key change the setting...

Page 213: ...2 5 mm Adjustment Range 5 0 5 0 mm 0 0 mm default 5 0 5 0 mm Step 0 5 mm Procedure 1 Print the test pattern 1 page 6 27 2 Enter the 2 ADJUST menu in the service mode 3 Select CCD SUB REGIST of 2 ADJUS...

Page 214: ...c Document Feeder Use When the original glass is replaced or when a new Auto Document Feeder Unit is mounted Note Use this command after the PRN MAIN REGIST and PRN SUB REGIST and CCD SUB ZOOM adjustm...

Page 215: ...t Feeder Use When the original glass is replaced or when a new Auto Document Feeder Unit is mounted Note Use this command after the PRN MAIN REGIST and PRN SUB REGIST and CCD SUB ZOOM adjustments have...

Page 216: ...idth of B Increase the setting If the width of B is less than the width of A Decrease the setting ADF Sub Regist Function To adjust for variations in the accuracy of all parts and their mounting accur...

Page 217: ...e adjust in the minus direction See page 5 27 If void areas occurs increase the 2nd transfer voltage adjust in the plus direction See page 5 27 Adjustment range 1500V 1500V Step 0 default 100V Types o...

Page 218: ...temperature humidity sensor has been replaced with a new one Setting ON Sensor not supporting RoHS OFF Sensor supporting RoHS default Flicker Special Function Eliminates flickers of a room fluorescent...

Page 219: ...mber of monochrome copies made Color Copy Function Displays the number of color copies made Use When checking the number of color copies made Mono Print Function Displays the number of monochrome prin...

Page 220: ...Function Display the number of scans made Use When checking the number of scans made Printer Jam Function Displays the number of misfeeds that have occurred Use When checking for the number of misfeed...

Page 221: ...roller firmware When to Use When upgrading the firmware When the image processing board has been replaced with a new one Engine F W Version Displays the version of the engine firmware When to Use When...

Page 222: ...he version of the NAND flash code version When to Use To verify the NAND Code version 5 Function Test Paper Feed Test Function To check the paper feeding in the paper take up transport sections withou...

Page 223: ...t or when registration or zoom ratio adjustments are performed Procedure 1 Select the paper tray 2 Select the PATTERN 1 3 Press the B W key to print the test pattern Pattern 2 Function To print the te...

Page 224: ...eeder Use When a document misfeed occurs Procedure 1 Load paper into the Automatic Document Feeder 2 Press the Start key to begin testing paper feeding 3 Press the Stop key to stop testing paper feedi...

Page 225: ...t 3 Check that no spots appear in the copy samples 4 Press the Stop key to stop the COPY ADF GLASS AREA function Park Scan Head Function Moves the scanner unit to its home position for locking Use Use...

Page 226: ...e After the transportation of the machine make sure to unlock the scanner unit by raising the lock lever before turning on the machine s main switch FAX Reg Copy Test Function Stores a FAX image in me...

Page 227: ...stop the scanner test 6 Soft Switch Functions Internal Only Soft Switch Information unavailable Used for internal development 7 Reports Service Data List Function Print service data list report and E...

Page 228: ...0001 G3 TX TIME 000000 V 17 14 4K 000000 V 17 9 6K 000000 V 29 9 6K 000000 V 27 4 8K 000027 V 34 RX TIME 000002 33 6K 000000 28 8K 000000 24 0K 000000 19 2K 000000 9 6K 000000 4 8K 000000 V 34 TX TIME...

Page 229: ...nt out T 30 or V8 protocol after communication with the following data SESSION Session number FUNCTION Function Name DESTINATION STATION Destination Name Tel No DATE TIME Communication Date Time PAGE...

Page 230: ...lect FIXED ZOOM CHANGE and press the Menu Select key 3 Select the fixed zoom ratio that you wish to change and press the Menu Select key 4 Use the 10 Key Pad to type in the following metric or inch fi...

Page 231: ...ay Test This test is for factory adjustment only and should NOT be used Sensor Test This test is for factory adjustment only and should NOT be used Dial Test This test is for factory adjustment only a...

Page 232: ...t Report TX RX Result Clear FAX function Clear SERVICE S CHOICE Set to default Notes Before executing SRAM CLEAR be sure to record the setting values that are to be initialized through SRAM CLEAR For...

Page 233: ...D ZOOM CHANGE Set to default Notes Before executing MEMORY CLEAR be sure to record the setting values that are to be initialized through MEMORY CLEAR For the record of the setting values it is a good...

Page 234: ...window will display the following MAINTENANCE 1 FAX Maintenance 4 Press the down key to locate all command lines in the displayed function tree page 6 39 5 Press the down arrow from the subcommand le...

Page 235: ...etting Settings Choose the mode from among the following V 3 default 33600 default 31200 28800 26400 24000 21600 19200 16800 V 17 14400 12000 9600 7200 V 29 9600 7200 V 27 4800 2400 s6115 543 1 Fax Ma...

Page 236: ...4400 12000 9600 7200 V 29 9600 7200 V 27 4800 2400 Send Level Function Sets the PSK FSK signal output level Settings 17 to 10 dBm or 9 dBm 8 to 2 dBm The default setting is 9 dBm Receive Level Functio...

Page 237: ...er tone output level Setting 17 to 12 dBm 11 dBm or 10 to 2 dBm The default setting is 11 dBm ECM Mode Function Selects the error correction mode Settings ON default When an error occurs during commun...

Page 238: ...eport and send to remote side when toner runs out Enter the telephone number for which the report is to be produced Fax number specifications An up to 20 digit number that may consist of 0 9 pause and...

Page 239: ...remaining life of the maintenance service parts Fusing Unit Function Displays the remaining life of the Fusing Unit Use Checks the remaining life of the maintenance service parts Transfer Roller Funct...

Page 240: ...Mode and call 3 RESET COUNT to the screen 2 Select TRANSFER BELT and press the Menu Select key 3 Press the Menu Select key 4 Turn OFF the machine s main switch When the machine s main switch is turned...

Page 241: ...2 Select TRANSFER ROLLER and press the Menu Select key 3 Press the Menu Select key 4 Turn OFF the machine s main switch When the machine s main switch is turned ON the image stabilization is automati...

Page 242: ...ake sure to unlock the scanner unit by raising the lock lever 2 before turning on the machine s main switch Additional Scanner Adjustment Procedures Scanner CD Registration Adjusts for variations in m...

Page 243: ...NER CD REGIST of 1 ADJUST and press the Menu Select key 5 Place the chart on the original glass and press the Start key 6 Measure dimension A on the copy produced to check to see if it falls within th...

Page 244: ...5 00 5 00 mm Procedure 1 Complete PRN Sub Regist on page 6 11 2 Prepare a chart A4S or 11 x 8 1 2S by drawing a reference line on a sheet of paper at a position 20 mm away from the edge as illustrated...

Page 245: ...se the setting value if dimension B falls short of the specified range b Decrease the setting value if dimension B exceeds the specified range Scanner Function Setting Procedure Use this procedure to...

Page 246: ...1 4 mm Adjustment Range The default setting is 0 Adjustment Range 5 5 Procedure 1 Prepare a test chart A4 or 11 x 8 1 2 as shown below Draw a 200 mm long straight line A starting with a point 20 mm f...

Page 247: ...g value if dimension A exceeds the specified range ADF CD Registration Adjusts the image scan start position in the CD direction of the Auto Document Feeder Unit When to Use When a new Auto Document F...

Page 248: ...th of width A falls within the specified range 8 If dimension A on the copy falls outside the specified range a Increase the setting value if dimension A falls short of the specified range b Decrease...

Page 249: ...to check that it falls within the specified range 6 Press the Menu Select key adjust the setting value using the key and then press the Menu Select key to validate the setting 7 Repeat steps 4 through...

Page 250: ...A4S or 11 x 8 1 2S by drawing a reference line on a sheet of paper at a position 20 mm away from the edge as illustrated on the left 2 Load the chart in the Auto Document Feeder Unit and make five 1...

Page 251: ...Manual 6 55 Adjustments and Print Function Settings 5 Loosen the one screw wide top 10mm in the back to the right 6 If the deviation is as shown to the left move the graduations of the duplexing docum...

Page 252: ...Product Service Manual Adjustments and Print Function Settings 7 Tighten the screw that has been loosened in step 5 8 If the deviation is as shown to the left move the graduations of the duplexing doc...

Page 253: ...Phaser 6115MFP Multifunction Product Service Manual 6 57 Adjustments and Print Function Settings 9 Tighten the screw that has been loosened in step 5 s6115 368...

Page 254: ...6 58 Phaser 6115MFP Multifunction Product Service Manual Adjustments and Print Function Settings...

Page 255: ...7 Chapter Cleaning and Maintenance In this chapter Service Maintenance Procedures Consumables Routine Maintenance Items Cleaning Procedures Maintenance Replacement Procedures...

Page 256: ...ets printed Consumables Routine Maintenance Items To ensure that the machine produces good print quality and to extend its service life it is recommended that the maintenance procedures described in t...

Page 257: ...ndow When a print quality defect is visible 5 Tray1 paper pick up section Pick Up Roller When a paper jam occurs No Classification Part name Number of prints Clean Replace 1 Image Transfer section Tra...

Page 258: ...ou remove the Imaging Unit place it in a light protective bag or otherwise protect it as exposure to light can quickly degrade performance and result in early failure 1 Record number of sheets printed...

Page 259: ...in the raised position 2 Open the Top Cover page 8 4 3 Remove the Imaging Unit page 8 13 4 Position the removed Imaging Unit as shown Note Be sure to keep the Imaging Unit horizontal and place it wher...

Page 260: ...Using a soft cloth dampened with alcohol wipe any dirt or dust from the pick up roller Laser Window 1 Pull the lever to release the Scanner Unit Note The Scanner Unit cannot be opened with the Auto Do...

Page 261: ...vice Manual 7 7 Cleaning and Maintenance 3 Remove the Imaging Unit page 8 13 4 Position the removed Imaging Unit as shown below Note Be sure to keep the Imaging Unit horizontal and place it where it w...

Page 262: ...7 8 Phaser 6115MFP Multifunction Product Service Manual Cleaning and Maintenance 5 Using a soft cloth dampened with alcohol clean the Laser window s6115 369...

Page 263: ...ck up Roller 1 Remove the 500 Sheet Feeder Unit from the main unit page 8 125 2 Wipe the Paper Pick up Roller clean of dirt using a soft cloth dampened with alcohol ADF Pick Up Roller 1 Open the Top C...

Page 264: ...egistration Roller 1 Open the Top Cover 2 Wipe the Registration Rollers clean of dirt using a soft cloth dampened with alcohol Duplexer Transport Roller 1 Open the duplex door 2 Using a soft cloth dam...

Page 265: ...emoval 1 Check the color of the Toner Cartridge to be replaced on the control panel 2 Press the TC Changer key until the color of the toner cartridge to be replaced with a new one is displayed 3 Open...

Page 266: ...tenance 5 Hold onto the handle of the Toner Cartridge and pull to remove it Note When you use the remaining instructions to reinstall a new Toner Cartridge do not let the cartridge stand on end or kee...

Page 267: ...Phaser 6115MFP Multifunction Product Service Manual 7 13 Cleaning and Maintenance 7 Shake the cartridge a few times to distribute the toner 8 Remove the protective cover s6115 261 s6115 262...

Page 268: ...Maintenance 9 Aligning the shaft on both sides of the Toner Cartridge with the rails in the machine install the cartridge 10 Press down on the Toner Cartridge until it snaps into place 11 Close the F...

Page 269: ...nit out of the machine 3 To reinstall reverse the order of removal Note There is a first use fuse Once you have installed the imaging unit the fuse is blown If you are using a new imaging unit to trou...

Page 270: ...7 16 Phaser 6115MFP Multifunction Product Service Manual Cleaning and Maintenance...

Page 271: ...8 Chapter Service Parts Disassembly In this chapter Overview Of Disassembly Procedures Print Engine Disassembly Procedures Duplex Disassembly Procedures 500 Sheet Feeder Options Disassembly Procedures...

Page 272: ...sconnect the power cord from the wall outlet 2 Remove the Imaging Unit and protect it from exposure to light by covering it with a light proof bag or by placing it in a light tight container Disconnec...

Page 273: ...rresponding to the disassembly procedure being performed The notation PLX X X indicates that this component is listed in the Parts List Bold arrows in an illustration show direction of movement when r...

Page 274: ...n Product Service Manual Service Parts Disassembly Cover Disassembly Procedures Top Cover PL4 1 3 1 Pull the lever of the Scanner Unit Cover to open Caution Keep the platen lid closed or the lever wil...

Page 275: ...t Service Manual 8 5 Service Parts Disassembly 2 Pull the lever of the top cover and lift to open Caution When working on the printer with the cover open be careful not to touch the Transfer Belt s611...

Page 276: ...removes one foot from the printer Be careful not to lean on the printer 1 Lift the Scanner Unit Cover This will allow you to free the Rear Cover in a later step 2 Disconnect the ADF hookup cable 3 Rem...

Page 277: ...2 1 13 1 Lift the Top Cover page 8 4 2 Remove the Rear Cover page 8 6 3 Remove 4 screws metal 10mm 4 Partially close the Top Cover to expose the tab Caution Use care not to break the tab during remova...

Page 278: ...1 10 Caution Use care not to break the tab during removal and reinstallation of the Right Cover 1 Open the Top Cover page 8 4 2 Remove the Rear Cover page 8 6 3 Remove 3 screws metal 10mm 4 Pull the...

Page 279: ...ssembly Tray 1 and Cover PL4 21 1 1 Remove the Tray 1 cover lid and any paper left in the tray 2 Push in on each side of the plastic tray to release and remove the Paper Holder 3 Gently pry one side o...

Page 280: ...8 8 5 Before removing the Front Cover reposition the Tray 1 Paper Guides to provide access to the screws 6 Remove 2 screws metal 10mm near the bottom of the cover and 1 more screw metal 10mm on each s...

Page 281: ...PL1 1 1 1 If the printer includes a Duplex Unit follow the instruction for removing it page 8 134 2 Disconnect the ADF hookup cable Caution NEVER disconnect and reconnect the ADF hookup cable with th...

Page 282: ...e Auto Document Feeder Unit Replacement Note Make the following adjustments in order when a new Auto Document Feeder Unit has been mounted 1 Perform an ADF SUB ZOOM page 6 18 2 Perform an ADF MAIN REG...

Page 283: ...e Manual 8 13 Service Parts Disassembly Imaging Unit PL4 15 9 1 Pull the lever to release the Scanner Unit 2 Open the Top Cover page 8 4 Note The Scanner Unit cannot be opened with the Auto Document F...

Page 284: ...he Imaging Unit and slowly lift out of the machine 4 Position the removed Imaging Unit as shown in the illustration below Note Do not expose the Imaging Unit to light for more than 15 minutes and do n...

Page 285: ...rd is disconnected from the printer before performing this procedure Do not attempt to disassemble or adjust the Laser Unit 1 Remove the Rear Cover page 8 6 2 Remove the Left Cover page 8 7 3 Remove t...

Page 286: ...ervice Parts Disassembly 7 Remove 2 screws one metal 10mm and one metal 12mm from the top right cover 8 Lift and remove the top right cover Note You may need to raise the Top Cover to allow for cleara...

Page 287: ...al 8 17 Service Parts Disassembly 9 Remove 9 screws metal 8mm from the right frame 10 Disconnect the speaker wire remove it from the retaining clamp and remove the right frame 11 Remove the screw meta...

Page 288: ...assembly 12 Remove the metal bracket and plastic guide 13 Remove 1 screw self tapping 10mm to remove the harness cover 14 Disconnect the connector P J19 and the flat cable P J20 from the Engine Contro...

Page 289: ...ly 15 Disconnect the connector P J3 from the Image Processing Board 16 Remove the clamps and cable ties to free the cables 17 Grab the handle of the Imaging Unit and remove Note Be sure to keep the Im...

Page 290: ...then rotate the cartridge rack so that the Toner Cartridge is moved to a position where it can be easily removed Caution When rotating the rack use care not to touch the Developing Rollers 19 Hold on...

Page 291: ...Repeat steps 18 and 19 to remove all Toner Cartridges Caution Do not leave the Imaging Unit or the cartridges removed for more than 15 minutes Also do not place the Imaging Unit or the Toner Cartridg...

Page 292: ...cover and remove Caution Use care not to pull the right cover with an excessive force so you don t break the connector wiring 22 Pull the 3 unplugged harnesses through the chassis 23 Press the Rack Re...

Page 293: ...t Service Manual 8 23 Service Parts Disassembly 24 Remove 3 screws metal 10mm and the Laser Unit Caution When you lift the Laser Unit free from the chassis take care when pulling any connected cables...

Page 294: ...er shutter into the lever of the machine Be sure to use the original screws and that the gear is in place when reinstalling the unit To reinstall the laser covers insert the two back tabs before the f...

Page 295: ...2 Remove the Rear Cover page 8 6 3 Remove the Left Cover page 8 7 4 Remove the Right Cover page 8 8 5 Close the Top Cover and the Scanner lid 6 Remove the ADF Unit page 8 11 7 Remove 11 screws metal 8...

Page 296: ...8 26 Phaser 6115MFP Multifunction Product Service Manual Service Parts Disassembly 8 Remove 3 screws metal 8mm to remove the LAN and FAX Modem board and protective film s6115 440 Protective Film...

Page 297: ...n Product Service Manual 8 27 Service Parts Disassembly 9 Remove 4 screws metal 8mm to remove the NCU Network Card Board 10 Remove 3 screws metal 8mm and two standoffs to remove the board holding brac...

Page 298: ...ce Parts Disassembly 11 Remove 1 screw metal 10mm to remove the cable holding bracket 12 Disconnect connector CN10 and 2 flat cables from the Image Processor Board 13 Open 4 cable clamps to allow acce...

Page 299: ...ion Product Service Manual 8 29 Service Parts Disassembly 14 Disconnect 2 connectors MP J1 and MP J4 from the Image Processing Board and pull the wiring harness out of the clamps 15 Open the Scanner U...

Page 300: ...tion With the ADF Unit removed you must press the Interlock Switch in order to open the scanner cover Caution The plastic Scanner Unit cover latch will become loose when the right cover is removed Not...

Page 301: ...Phaser 6115MFP Multifunction Product Service Manual 8 31 Service Parts Disassembly 17 Remove the left hinge C clip and right hinge C clip of the Scanner Unit Tabs s6115 467 s6115 468...

Page 302: ...eful to hold the Scanner Unit securely while you pull it free from the printer Replacement Note After replacing the Scanner Unit be sure to perform the following adjustment procedures 1 Perform an CCD...

Page 303: ...Service Parts Disassembly Transfer Belt Unit PL4 15 5 1 Pull the lever to release the Scanner Unit Note Note that the Scanner unit cannot be swung up with the Auto Document Feeder Unit in its raised...

Page 304: ...8 34 Phaser 6115MFP Multifunction Product Service Manual Service Parts Disassembly 3 Disconnect the connector 4 Remove the two shoulder screws silver metal 12mm s6115 266 CN1...

Page 305: ...e When replacing the Transfer Belt Unit use care not to touch the surface of the belt A scratchy or dirty belt could result in image problems 6 To reinstall reverse the order of removal Note After the...

Page 306: ...over page 8 6 2 Remove the Left Cover page 8 7 3 Remove the Transfer Belt Unit page 8 33 4 Remove 1 screw metal 8mm and remove the Top Left Cover Note You may need to raise or lower the Top Cover as n...

Page 307: ...ng the DC Power Supply 2 7 Open the 2 clamps and disconnect 2 connectors CN2 and CN11 Then remove the DC power supply 2 and protective cover Note Depress the plastic release on CN11 to release the con...

Page 308: ...8 38 Phaser 6115MFP Multifunction Product Service Manual Service Parts Disassembly 8 Remove 1 screw self tapping 10mm to remove the Scanner Unit left cover Tabs...

Page 309: ...Multifunction Product Service Manual 8 39 Service Parts Disassembly 9 Remove the left hinge C clip and right hinge C clip of the Scanner Unit to free the hinged arm Note Be careful not to lose the C...

Page 310: ...Manual Service Parts Disassembly 10 Remove 3 screws metal 8mm shown in the inset below and 4 screws 6 mm from the chassis to free and remove the left frame Replacement Note Carefully place the hook o...

Page 311: ...Guide Assembly 12 Steve is this a continuation of the previous step Remove 1 screw from the top of the guide then pry apart and remove the plastic cover from the frame 13 Unplug 2 Fuser connectors fr...

Page 312: ...42 Phaser 6115MFP Multifunction Product Service Manual Service Parts Disassembly 14 Swing open the Fusing Unit gear cover 15 Remove 1 screw self tapping 10mm and remove the holder s6115 280 s6115 281...

Page 313: ...Make sure that the docking gear shaft of the Fusing Unit fits in the hole of the fusing frame Replacement Note Reinstall the Fuser Unit in the reverse order of the previous steps When reinstalling the...

Page 314: ...after the Fusing Unit has been installed make sure that the harness of the Fusing Unit is placed under the left guide assy Replacement Note Be sure to route all wires and wiring harnesses in their or...

Page 315: ...ve 1 screw metal 10mm unlock the tab and release the wiring harness from the clamp Then remove the shield Caution When reinstalling the shield make sure that no part of the harness is wedged in the me...

Page 316: ...ation Fan Duct Caution Be careful not to pinch the wires on the back of the printer 10 Remove the PJ 22 connector from the Engine Control Board 11 Disconnect the cooling fan wires from the Engine Cont...

Page 317: ...ck 14 Remove 3 screws one metal 10mm two self tapping 10mm from the right side of the printer and 2 screws self tapping 10 mm from the left side 15 Remove 1 screw metal 10mm and the metal plate from t...

Page 318: ...Service Parts Disassembly 16 Remove the black plastic guide by pushing the locking tab on the right side and then allow the guide to fall Replacement Note Notice the orientation of the black plastic...

Page 319: ...black and red solenoid harness through the opening on the left side of the chassis 3 Reinsert PJ22 through the opening of the chassis on the right side of the printer 4 Align the top pin on the left...

Page 320: ...y High Voltage Unit PL4 19 6 Warning Make sure the power switch is off and the cord is unplugged prior to starting this or any other disassembly procedure 1 Remove the Left Cover page 8 7 2 Remove the...

Page 321: ...Phaser 6115MFP Multifunction Product Service Manual 8 51 Service Parts Disassembly 4 Remove 4 screws metal 8mm s6115 303...

Page 322: ...t Service Manual Service Parts Disassembly 5 Disconnect two connectors and remove the High Voltage Unit Replacement Note Make sure that the High Voltage Unit fits underneath the tab as shown in the fo...

Page 323: ...bly Assembly Procedures Main Engine Control Panel PL3 1 2 1 Open the Top Cover 2 Disconnect the connector from the Transfer Belt 3 Remove 3 screw caps and screws metal 8mm from the Control Panel Cover...

Page 324: ...Product Service Manual Service Parts Disassembly 5 Loosen the plastic ribbon cable holder and then disconnect the ribbon cable connector P J702 6 Remove the ground wire cable 7 Replace the Control Pa...

Page 325: ...ove the Rear Cover page 8 6 2 Remove the Left Cover page 8 7 3 Remove the Right Cover page 8 8 4 Remove 11 screws metal 8mm and disconnect the connectors 5 Remove the cover of the Image Processor Boar...

Page 326: ...Disassembly 8 Remove 2 screws metal 8mm and two standoff screws to the Rear Panel 9 Release the 4 plastic cable restraints and disconnect all connectors 10 Remove 2 screws metal 8mm and remove the bra...

Page 327: ...Engine Control Board PL4 19 15 1 Remove the Rear Cover page 8 6 2 Remove the Left Cover page 8 7 3 Remove the Right Cover page 8 8 4 Remove the Image Processing Board page 8 55 5 Remove 11 screws met...

Page 328: ...ice Parts Disassembly 8 Disconnect all connections and flat cables from the Engine Control Board 9 Remove 4 screws metal 8mm and disconnect the connector from the image processing board 10 Remove the...

Page 329: ...r Chip NVRAM from the Engine Control Board and move it to the replacement board Replacement Note When removing the NVRAM from the old Engine Control Board and mounting it on the new Engine Control Boa...

Page 330: ...the Rear Cover page 8 6 2 Remove the Left Cover page 8 7 3 Remove the Right Cover page 8 8 4 Remove the Scanner Unit page 8 25 5 Remove the NCU Board page 8 74 6 Remove the Image Processor Board page...

Page 331: ...ng the DC Power Supply 2 10 Open 2 clamps and disconnect 2 connectors CN2 and CN11 Then remove the DC power supply 2 and protective cover Note Depress the plastic release on CN11 to release the connec...

Page 332: ...der 12 Disconnect 4 connectors and remove the Power Switch Caution At reinstallation make sure each connector is in its proper position Color of connector Color of harness 1 White Black 2 Red Black 3...

Page 333: ...r white and black connectors of the Fuser Interlock Switch and remove the wire from 2 wiring clamps 14 Remove the harness protective plate 15 Disconnect all AC power harnesses to free the left side br...

Page 334: ...duct Service Manual Service Parts Disassembly 16 Remove 9 screws metal 8mm and one 6mm screw and washer and free the left frame from the chassis Replacement Note Carefully place the hook on the tab wh...

Page 335: ...e 9 screws metal 8mm from the right frame 18 Disconnect the speaker wire and remove it from the retaining clamp then remove the right frame leaving only the cross member of the right frame Caution Be...

Page 336: ...8 66 Phaser 6115MFP Multifunction Product Service Manual Service Parts Disassembly 19 Remove 9 screws metal 8mm and pull the DC power supply assembly toward you s6115 435...

Page 337: ...bs from two hooks and remove the Plastic Paper Guide 21 To access the connectors push the exposed wiring through the hole in the plate until you can pull the assembly far enough away from the chassis...

Page 338: ...ssembly 23 Remove 3 screws metal 8mm release two tabs then remove the DC Power Supply 1 DC Power Supply 2 PL4 5 4 1 Remove the Left Cover page 8 7 2 Remove 1 screw metal 8mm 3 Remove 2 saddle harnesse...

Page 339: ...r 6115MFP Multifunction Product Service Manual 8 69 Service Parts Disassembly 4 Remove the power supply cover plate 5 Remove 4 screws metal 8mm and the DC Power Supply 2 s6115 272 CN11 CN2 Hooks s6115...

Page 340: ...4 6 6 1 Remove the High Voltage Unit page 8 50 2 Remove 1 screw metal 10mm unlock the tab and the wiring clamp then remove the shield Caution Use caution when unlocking the tab Note When reinstalling...

Page 341: ...ser 6115MFP Multifunction Product Service Manual 8 71 Service Parts Disassembly 3 Unlock 3 tabs and disconnect the connector P J1 of the Waste Toner Near Full Detection Board LED to remove P J1 s6115...

Page 342: ...dem Board PL4 19 11 1 Remove the Rear Cover page 8 6 2 Remove the Left Cover page 8 7 3 Remove 11 screws metal 10mm and disconnect the connector 4 Remove the protective covering of the Image Processin...

Page 343: ...l 8 73 Service Parts Disassembly 5 Remove 3 screws metal 8mm from the LAN and FAX Modem board and disconnect the board from the connector Replacement Note When reinstalling the board be sure to reinst...

Page 344: ...k Card Board PL4 19 14 1 Remove the Rear Cover page 8 6 2 Remove the Left Cover page 8 7 3 Remove 11 screws metal 10mm and disconnect the connector 4 Remove the protective covering from the board Caut...

Page 345: ...ice Parts Disassembly 5 To provide access to the NCU board first remove 3 screws metal 8mm from the LAN and FAX Modem board and disconnect it from the connector Note When reinstalling the board be sur...

Page 346: ...8 76 Phaser 6115MFP Multifunction Product Service Manual Service Parts Disassembly 6 Remove the NCU board s6115 445 CN5...

Page 347: ...bly AC Inlet Harness PL4 19 7 1 Pull the lever to release the Scanner Unit Note Note that the Scanner Unit cannot be swung up with the Auto Document Feeder Unit in its raised position 2 Remove the Aut...

Page 348: ...sembly 4 Remove 1 screw metal 10mm and the top left cover 5 Remove 1 screw metal 10mm from the protective cover 6 Remove two clamps and disconnect two connectors CN1 and CN11 Then remove the DC power...

Page 349: ...sconnect 4 connectors and remove the Power Switch Replacement Note At reinstallation make sure of the correct position of each connector Color of connector Color of harness 1 White Black 2 Red Black 3...

Page 350: ...Parts Disassembly 9 Remove 3 clamps and release the harness 10 Remove 3 screws metal 8mm and the NCU board Then remove the protective film Replacement Note Make sure to reinstall the protective film...

Page 351: ...Phaser 6115MFP Multifunction Product Service Manual 8 81 Service Parts Disassembly 11 Disconnect 2 connectors MPJ2 MPJ3 from the Image Processing Board s6115 441 MP J3 MP J3...

Page 352: ...ultifunction Product Service Manual Service Parts Disassembly 12 Remove 9 screws metal 10mm and the left frame 13 Remove 1 screw metal 10mm and remove the bracket 14 Remove 1 screw metal 12mm and the...

Page 353: ...arts Disassembly 15 Remove the clamp Then holding down the tabs remove the AC Inlet Harness Caution Never unplug the faston terminals from the Inlet If the terminals are unplugged do not use the AC In...

Page 354: ...er PL4 20 17 1 Open the Top Cover page 8 4 2 Remove the Imaging Unit and place it in a horizontal position Note Do not leave the Imaging Unit removed for more than 15 minutes and do not place the remo...

Page 355: ...Phaser 6115MFP Multifunction Product Service Manual 8 85 Service Parts Disassembly 3 Remove the Paper Feed Roller s6115 256...

Page 356: ...emove the Transfer Roller Assembly as follows While squeezing the white tabs of the holders located on both sides pull out the roller Caution Use care not to lose the two springs of the assembly They...

Page 357: ...Snap the roller into position 7 When the Transfer Roller is replaced with a new one it is necessary to reset the life counter in the Service menu Reassembly Procedures 1 Align the spring with the pos...

Page 358: ...Service Manual Service Parts Disassembly 3 Make sure that the spring action of the roller is working correctly Replacement Note Ensure that the High Voltage Bias Spring is making contact with the Tra...

Page 359: ...per Pick Up Unit page 8 45 2 Unlock tabs and remove the Separation Pad 3 Unhook the spring Note When replacing the Separation Pad reattach the spring to the new pad Line the spring up with the locator...

Page 360: ...Unit page 8 13 4 Move the tray to the down position by turning the Pick Roller Shaft 5 Unlock tabs and remove the Separation Pad Print Engine Motors and Fans Disassembly Preparation Use the following...

Page 361: ...Phaser 6115MFP Multifunction Product Service Manual 8 91 Service Parts Disassembly 2 Remove 1 screw metal 10mm and the Top Right Cover s6115 450 12mm 10mm...

Page 362: ...8 92 Phaser 6115MFP Multifunction Product Service Manual Service Parts Disassembly Remove 9 screws metal 10mm and the Right Frame s6115 451...

Page 363: ...ual 8 93 Service Parts Disassembly Main Motor PL4 12 1 1 Use the procedures for removing the right cover page 8 8 2 Remove the Right Frame page 8 90 3 Remove four screws metal 10mm disconnect the conn...

Page 364: ...oling Fan Motor PL4 8 1 1 Use the procedures for removing the right cover page 8 8 2 Remove the Right Frame page 8 90 3 Disconnect the connector PJ4A from the Engine Control Board 4 Remove 1 screw met...

Page 365: ...Multifunction Product Service Manual 8 95 Service Parts Disassembly 6 Remove 1 screw metal 8mm and the harness cover 7 Unlock tabs and remove the Power Supply Cooling Fan Motor s6115 453 Wiring Clamp...

Page 366: ...lation Fan Motor PL4 8 2 1 Use the procedures for removing the Right Cover page 8 8 2 Remove the Right Frame page 8 90 3 Remove 2 screws metal 8mm and the Fan Cover Bracket 4 Remove the harness from t...

Page 367: ...function Product Service Manual 8 97 Service Parts Disassembly 5 Unlock the two hooks and remove the Ventilation Fan Motor from the 2 tabs Note Notice the position of the fan for reassembly s6115 322...

Page 368: ...page 8 90 3 Remove 2 screws metal 10mm and disconnect the connector 4 Remove the harness from the wiring clamp and then remove the Fusing Motor Replacement Note Be sure to use the original screws and...

Page 369: ...Reinstallation of the Safety Switch Assembly Check that the switch is actuated with the Front Cover and the Top Cover closed If the screw is not in the original position make sure that the distance b...

Page 370: ...Remove 4 screws metal 10mm and remove the Rack Drive Assembly by pulling it straight out of the printer Note If difficult depress the gear assembly first before pulling out 6 Remove 2 screws metal 10...

Page 371: ...9 1 Open the Top Cover page 8 4 2 Remove the Scanner Unit page 8 25 3 Remove the Right Frame which is Step 9 of the Laser Unit Removal procedures on page 8 15 4 Remove the Developing Motor page 8 98...

Page 372: ...PL4 20 20 1 Remove the High Voltage Unit page 8 50 2 Remove 1 screw metal 10mm unlock the tab and release the wiring clamp from the saddle Then remove the shield Caution When reinstalling the shield m...

Page 373: ...sembly 4 Remove the Tray 1 Paper Pick Solenoid Replacement Note When reinstalling the solenoid place the back end of the solenoid into the chassis first Then apply a small amount of pressure on the ac...

Page 374: ...he tab and the guide 4 Disconnect the connector remove 1 screw metal 8mm and then remove the Registration Roller Solenoid Precaution for Reinstallation Confirm that the registration roller solenoid is...

Page 375: ...lenoid PL4 11 2 1 Use the procedures for removing the right cover page 8 8 2 Remove the Right Frame page 8 90 3 Remove 1 screw metal 8mm disconnect the connector and remove the Cleaning Blade Solenoid...

Page 376: ...14 1 Remove the Right Cover page 8 8 2 Remove the Power Supply Cooling Fan Motor Assembly page 8 94 3 Disconnect the connector CN5 from the solenoid 4 Move the mylar sheet out of the way and then rem...

Page 377: ...Service Parts Disassembly Exit Tray Full Sensor PL4 1 7 1 Pull the lever to release the Scanner Unit Note Note that the Scanner Unit cannot be swung up with the Auto Document Feeder Unit in its raise...

Page 378: ...8 108 Phaser 6115MFP Multifunction Product Service Manual Service Parts Disassembly 3 Disconnect the connector CN1 4 Remove 2 shoulder screws PL4 15 4 s6115 266 CN1...

Page 379: ...Disassembly 5 Lift and slide the Transfer Belt Unit out of the metal slots to remove Note When replacing the Transfer Belt Unit use care not to touch the surface of the belt A scratchy or dirty belt...

Page 380: ...8 110 Phaser 6115MFP Multifunction Product Service Manual Service Parts Disassembly 6 Remove the plastic roller cover 7 Remove the plastic roller s6115 490 s6115 491...

Page 381: ...ultifunction Product Service Manual 8 111 Service Parts Disassembly 8 Remove 6 plastic screws from the plastic sensor cover exposing the sensor and actuator 9 Squeeze the tabs to remove the sensor s61...

Page 382: ...nction Product Service Manual Service Parts Disassembly Rack Positioning Sensor PL4 3 12 1 Remove the ADF Unit page 8 11 2 Remove the Scanner unit page 8 25 3 Remove 1 screw metal 10mm and the Top Rig...

Page 383: ...8 113 Service Parts Disassembly 4 Remove 9 screws metal 10mm and the Right Frame 5 Using a flathead screwdriver push in the plastic hook of the sensor holder 6 Pinch the plastic sides of the sensor to...

Page 384: ...ve the Left Cover page 8 7 3 Remove the Right Cover page 8 8 4 Remove the Scanner Unit page 8 25 5 Remove the Transfer Belt Unit page 8 33 6 Disconnect the 3 wire connector P J42 7 Remove a single scr...

Page 385: ...Phaser 6115MFP Multifunction Product Service Manual 8 115 Service Parts Disassembly 8 Release the flexible plastic actuator from one side to remove s6115 496...

Page 386: ...Rear Cover page 8 6 2 Remove the Left Cover page 8 7 3 Remove the Right Cover page 8 8 4 Remove the Scanner Unit page 8 25 5 Remove the Transfer Belt Unit page 8 33 6 Disconnect the 3 wire connector...

Page 387: ...16 1 Remove the Rear Cover page 8 6 2 Remove the Left Cover page 8 7 3 Remove the Right Cover page 8 8 4 Remove the Scanner Unit page 8 25 5 Remove the Transfer Belt Unit page 8 33 6 Remove 1 screw me...

Page 388: ...rts Disassembly Temperature Humidity Sensor PL4 20 37 1 Remove the Front Cover page 8 10 2 Rotate the printer on its back and remove the C clip 3 Remove the clip on the left side of the tray 4 From th...

Page 389: ...r tray Caution Use care not to lose the two springs Also be careful not to damage the actuator of the Tray 1 No Paper Empty Sensor 6 Push in the tab that secures the housing to the frame 7 Release the...

Page 390: ...s have slipped out of position rotate the pick roller to position the cams in relation to the tray When reinstalling place the actuator in through the hole before reinstalling the C clip Tray 1 No Pap...

Page 391: ...ift the tray free from the boss Caution Use care not to lose the 2 springs Also be careful not to damage the actuator of the Tray 1 No Paper Empty Sensor 6 With the tray removed pinch the plastic hook...

Page 392: ...ly Exit Sensor PL4 18 9 1 Remove the Fusing Unit page 8 36 2 Remove the C ring to remove the plastic cover 3 Unlace the wiring This will allow you to pull the side holder free from the Fusing Unit 4 R...

Page 393: ...Phaser 6115MFP Multifunction Product Service Manual 8 123 Service Parts Disassembly 5 Release the plastic tabs to remove the sensor 6 Remove the stop tab s6115 516 P J33 s6115 517...

Page 394: ...115MFP Multifunction Product Service Manual Service Parts Disassembly 7 To gain access to the actuator remove the metal cover 8 Rotate the flexible plastic actuator to the keyed slot and remove s6115...

Page 395: ...sembly Procedures 500 Sheet Feeder Tray 500 Sheet Feeder Unit PL5 1 17 Caution Whenever removing or reinstalling the feeder be sure to first unplug the power cord of the printer from the power outlet...

Page 396: ...function Product Service Manual Service Parts Disassembly Tray Removal PL5 3 1 1 Remove the 500 Sheet Feeder Unit from the main unit page 8 125 2 Slide out the tray Rear Cover PL5 1 1 1 Slide out the...

Page 397: ...ice Manual 8 127 Service Parts Disassembly 2 Remove 4 screws plastic 10mm and remove the rear cover Pick Roller and Holder PL5 2 10 1 Remove the Rear Cover page 8 126 2 Using a screwdriver release two...

Page 398: ...nction Product Service Manual Service Parts Disassembly 3 Push down on plastic clips to release the cover 4 Remove the actuator To do this flex the plastic free from the tabs lift and remove the actua...

Page 399: ...Product Service Manual 8 129 Service Parts Disassembly 5 Remove 1 screw plastic 10mm and the metal plate 6 Remove 5 screws plastic 10mm disconnect the connector remove the metal plate holder and Pick...

Page 400: ...sembly Paper Feed Drive Board PL5 2 9 1 Remove the Pick Roller and Holder page 8 127 2 Disconnect 2 connectors from the Paper Feed Drive Board 3 Remove 1 screw metal 8mm and the protective cover 4 Rem...

Page 401: ...on Product Service Manual 8 131 Service Parts Disassembly Paper Pick Up Solenoid PL5 2 16 1 Remove the Pick Roller and Holder page 8 127 2 Disconnect the connector 3 Remove 1 screw metal 10mm and the...

Page 402: ...8 132 Phaser 6115MFP Multifunction Product Service Manual Service Parts Disassembly 4 Remove 1 screw metal 8mm and the Paper Pick Up Solenoid s6115 403...

Page 403: ...ion Product Service Manual 8 133 Service Parts Disassembly Paper Size Switch PL5 2 12 1 Remove the Paper Pick Roller and Holder page 8 127 2 Unlock two tabs disconnect the connector and remove the Pap...

Page 404: ...rvice Manual Service Parts Disassembly Disassembly Assembly Procedures Duplexer Duplex Unit Replacement PL6 1 27 1 Open the Duplex Cover 2 Turn the two locking levers PL6 1 2 to unlock the Duplex Unit...

Page 405: ...Phaser 6115MFP Multifunction Product Service Manual 8 135 Service Parts Disassembly 4 To reinstall a new Duplex Unit open the Duplex Cover and turn the two locking levers to unlock s6115 391...

Page 406: ...8 136 Phaser 6115MFP Multifunction Product Service Manual Service Parts Disassembly 5 Mount the Duplex Unit onto the printer main body s6115 456...

Page 407: ...the Duplex Unit into position Note When locking the Duplex Unit into position you may need to hold the unit with one hand and at the same time press it up against the printer main body Note After the...

Page 408: ...P Multifunction Product Service Manual Service Parts Disassembly 7 Close the Duplex Cover Duplex Right Cover 6 1 13 1 Remove 1 screw plastic 10mm 2 Unlock three tabs and remove the Duplex Right Cover...

Page 409: ...Multifunction Product Service Manual 8 139 Service Parts Disassembly Duplex Drive Board Removal PL6 1 19 1 Remove the right cover page 8 138 2 Remove the screw metal 8mm and the Duplex Drive Board co...

Page 410: ...uct Service Manual Service Parts Disassembly 3 Disconnect all connectors from the board 4 Remove 3 screws metal 8mm and the Duplex Drive Board Cooling Fan Motor PL6 2 3 5 Remove the right cover page 8...

Page 411: ...ifunction Product Service Manual 8 141 Service Parts Disassembly 6 Open the Duplex door and disconnect the connector 7 Remove 1 screw plastic 10mm 8 Unhook the 2 dowel pins and remove the Duplex Door...

Page 412: ...ect one connector 10 Remove 1 screw plastic 10mm unlock the tab and remove the harness cover Replacement Note Be sure to place the tab into the slot first before replacing the screw 11 Remove 2 screws...

Page 413: ...Phaser 6115MFP Multifunction Product Service Manual 8 143 Service Parts Disassembly 12 Unlock 4 tabs and remove the Cooling Fan Motor assembly 13 Remove the Cooling Fan Motor cover s6115 411 s6115 412...

Page 414: ...8 144 Phaser 6115MFP Multifunction Product Service Manual Service Parts Disassembly 14 Release 3 tabs and remove the Cooling Fan Motor s6115 413...

Page 415: ...Manual 8 145 Service Parts Disassembly Transport Motor PL6 1 6 1 Remove the Duplex Right Cover page 8 138 2 Remove 2 screws metal 10mm and disconnect the connector 3 Release the harness from the hold...

Page 416: ...Multifunction Product Service Manual Service Parts Disassembly Reverse Motor PL6 1 6 1 Remove the Duplex Right Cover page 8 138 2 Remove 2 screws metal 10mm disconnect the connector and remove the Rev...

Page 417: ...ice Manual 8 147 Service Parts Disassembly Registration Solenoid PL6 3 15 1 Remove the Duplex Right Cover page 8 138 2 Disconnect the connector 3 Remove 1 screw metal 10mm and the protective cover 4 R...

Page 418: ...anual Service Parts Disassembly Tray Set Actuator PL6 1 17 1 Remove the cover door page 8 138 2 Pressing the holding tab remove the Tray Set Actuator Replacement Note Be sure to hook the spring around...

Page 419: ...9 Chapter Parts Lists In this chapter Using the Parts List Automatic Document Feeder Parts Scanner Parts Print Engine Parts 500 Sheet Feeder Parts Duplex Module parts FAX Parts...

Page 420: ...printer The serial number is found on a label located on the frame of the printer inside the Tray 2 opening Tray 2 must be removed to locate the Serial Number The nine digit serial number has the foll...

Page 421: ...out a part number are necessary to reach other parts that do have PL number A black triangle preceding a number followed by a parenthetical statement in an illustrated parts list means the item is a p...

Page 422: ...ns and Ducts PL 4 9 Right Frame PL 4 10 Drive 1 of 4 PL 4 11 Drive 2 of 4 PL 4 12 Drive 3 of 4 PL 4 13 Drive 4 of 4 PL 4 14 Imaging PL 4 15 Transfer PL 4 16 Transfer Roller PL 4 17 Vertical Transport...

Page 423: ...Phaser 6115MFP Multifunction Product Service Manual 9 5 Parts Lists Automatic Document Feeder Parts Parts List 1 1 ADF 1 s6115 001...

Page 424: ...9 6 Phaser 6115MFP Multifunction Product Service Manual Parts Lists Parts List 1 1 Automatic Document Feeder Service Parts List No Part Number Name Description 1 059K59130 ADF Assembly...

Page 425: ...Phaser 6115MFP Multifunction Product Service Manual 9 7 Parts Lists Covers PL 2 1 External Parts a a a c b a a a 4 13 10 3 2 11 14 14 5 7 3 1 9 4 12 8 15 s6115 004...

Page 426: ...ription 1 848K12220 Rear Cover Assembly 2 Rear Cover Assembly 3 017E11820 Stay Support foot 4 Supporter 5 017E11810 Rubber Foot 6 Bracket 7 893E86110 Instructions 8 Shoulder Screw 9 Regulating Plate 1...

Page 427: ...Phaser 6115MFP Multifunction Product Service Manual 9 9 Parts Lists Scanner Parts PL 3 1 Scanner Platen and Drive 1 2 3 6 9 8 7 9 b a b s6115 006...

Page 428: ...vice Parts List No Part Number Name Description 1 062K22690 Scanner Assembly 2 848K12210 Control Panel Assembly Overlays not included 3 650K27650 650K27660 650K27670 Overlay Kit French Overlay Kit Por...

Page 429: ...tifunction Product Service Manual 9 11 Parts Lists Print Engine Parts PL 4 1 Top Cover a a b a a a a a a a a a a 1 3 1 24 23 20 22 19 18 17 16 21 25 15 14 12 10 29 28 11 26 13 2 30 19 27 18 17 20 4 5...

Page 430: ...p Cover Assembly 4 Cover 5 Holder 6 Seal 7 130E11800 Exit Tray Full Sensor 8 120E30930 Actuator 9 Lever 10 050E23610 Tray 11 050E23620 Tray 12 Cover 13 Label 14 Earth Ground 15 Holder 16 Lever 17 Soun...

Page 431: ...Phaser 6115MFP Multifunction Product Service Manual 9 13 Parts Lists PL 4 3 Main Frame s6115 009 PS3 a b a 3 5 6 8 3 1 2 10 9 13 13 13 13 10 9 7 11 12 14 15 16 4 17...

Page 432: ...rame Service Parts List No Part Number Name Description 1 Seal 2 Member 3 Earth Ground 4 Seal 5 Seal 6 Seal 7 Label consumables reorder 8 Duct 9 Lever 10 Tension Spring 11 019E74390 Holder 12 130E1180...

Page 433: ...Phaser 6115MFP Multifunction Product Service Manual 9 15 Parts Lists PL 4 4 Side Plates a 1 7 4 2 7 3 s6115 010...

Page 434: ...9 16 Phaser 6115MFP Multifunction Product Service Manual Parts Lists Parts List 4 4 Side Plates Service Parts List No Part Number Name Description 1 Guide 2 Guide 3 Protection 4 Protection 5 Screw...

Page 435: ...Phaser 6115MFP Multifunction Product Service Manual 9 17 Parts Lists PL 4 5 Left Side Frame s6115 011 Power Switch DC Power Supply 2 a d c b 1 13 12 11 14 15 16 8 7 6 3 5 4 2 9 10...

Page 436: ...Parts List No Part Number Name Description 1 Pressure Spring 2 Left Cover 3 Pawl 4 105E23940 105E23950 DC Power Supply 2 100V DC Power Supply 2 200V 5 Protection 6 110E19910 Power Switch 7 Pin 8 Frict...

Page 437: ...Phaser 6115MFP Multifunction Product Service Manual 9 19 Parts Lists PL 4 6 Left Frame Waste Toner Board LED s6115 012 a b 12 1 11 10 9 7 5 4 3 2 6 8...

Page 438: ...Lists Parts List 4 6 Left Frame Service Parts List No Part Number Name Description 1 Tension Spring 2 Earth Ground 3 Contact 4 Contact 5 Torsion Spring 6 960K25450 Waste Toner Near Full Board LED 7 P...

Page 439: ...Phaser 6115MFP Multifunction Product Service Manual 9 21 Parts Lists PL 4 7 Left Side Frame s6115 013 Loudspeaker a 16 1 2 15 9 3 4 10 11 12 8 7 6 5 b c 14...

Page 440: ...rts List 4 7 Left Side Frame Service Parts List No Part Number Name Description 1 Right Cover 2 Pressure Spring 3 Lever 4 Tension Spring 5 Pin 6 Pressure Spring 7 Holder 8 Friction Sheet 9 Pressure Sp...

Page 441: ...Phaser 6115MFP Multifunction Product Service Manual 9 23 Parts Lists PL 4 8 Right Frame 1 of 2 Ventilation Fan Interlock Switch Power Supply Cooling Fan a 1 2 3 7 4 6 8 5 b s6115 014...

Page 442: ...arts Lists Parts List 4 8 Right Frame 1 of 2 Service Parts List No Part Number Name Description 1 127E15240 Power Supply Cooling Fan Motor 2 127E16150 Ventilation Fan Motor 3 Lever 4 Pressure Spring 5...

Page 443: ...Phaser 6115MFP Multifunction Product Service Manual 9 25 Parts Lists PL 4 9 Right Frame 2 of 2 s6115 015 b a b b b 13 14 12 11 10 7 6 5 9 1 2 3 4 8...

Page 444: ...ists Parts List 4 9 Right Frame 2 of 2 Service Parts List No Part Number Name Description 1 Gear 22 64t 2 Lever 3 Tension Spring 4 Pawl 5 Torsion Spring 6 Torsion Spring 7 Lever 8 Tension Spring 9 Lev...

Page 445: ...Phaser 6115MFP Multifunction Product Service Manual 9 27 Parts Lists PL 4 10 Drive 1 4 s6115 016 Image Transfer Solenoid a c b 3 6 7 17 12 13 9 8 10 11 5 4 2 1 14 16 15...

Page 446: ...Drive 1 4 Service Parts List No Part Number Name Description 1 Gear 16t 2 Gear 19t 3 Shaft 4 Drum 5 Torsion Spring 6 Gear 108t 7 Gear 31t 8 Gear 25 42t 9 Gear 60t 10 Gear 15 90t 11 Gear 19t 12 Torsio...

Page 447: ...Phaser 6115MFP Multifunction Product Service Manual 9 29 Parts Lists PL 4 11 Drive 2 4 s6115 017 Fusing Motor Cleaning Blade Solenoid 1 2 7 6 8 9 4 10 a b c 10...

Page 448: ...Lists Parts List 4 11 Drive 2 4 Service Parts List No Part Number Name Description 1 127E16160 Fusing Motor 2 121E20250 Cleaning Blade Solenoid 3 N A 4 008K02240 Cam Assembly 5 N A 6 Gear 14 32T 7 Ge...

Page 449: ...Phaser 6115MFP Multifunction Product Service Manual 9 31 Parts Lists PL 4 12 Drive 3 4 s6115 018 Main Motor Registration Roller Solenoid 13 11 5 4 3 1 2 6 7 8 9 10 12 14 b a a a...

Page 450: ...ist 4 12 Drive 3 4 Service Parts List No Part Number Name Description 1 127E15270 Main Motor 2 Guide 3 121E26000 Registration Roller Solenoid 4 Gear 20 117t 5 Drum 6 Ratchet 7 Torsion Spring 8 Gear 24...

Page 451: ...Phaser 6115MFP Multifunction Product Service Manual 9 33 Parts Lists PL 4 13 Drive 4 4 s6115 019 Developing Motor Rack Motor 1 3 4 3 5 6 7 8 9 10 2 a b c d c c c c...

Page 452: ...Parts Lists Parts List 4 13 Drive 4 4 Service Parts List No Part Number Name Description 1 807E17730 Rack Gear 24t 2 Tension Spring 3 Ball Bearing 4 Lever 5 Gear 35t 6 Gear 20 35T 7 Gear 35t 8 127E161...

Page 453: ...Phaser 6115MFP Multifunction Product Service Manual 9 35 Parts Lists PL 4 14 Laser Imaging s6115 020 Push Button Switch Laser 9 9 6 7 4 2 3 1 9 5 9 8...

Page 454: ...ists Parts List 4 14 Laser Imaging Service Parts List No Part Number Name Description 1 122K02590 Printer Head Assy Laser 2 Pressure Spring 3 Holder 4 110E19941 Push button CRUM Switch w spring and ho...

Page 455: ...Phaser 6115MFP Multifunction Product Service Manual 9 37 Parts Lists PL 4 15 Transfer a 8 9 3 7 6 4 4 5 s6115 021...

Page 456: ...rvice Manual Parts Lists Parts List 4 15 Transfer Service Parts List No Part Number Name Description 1 Spacer 2 Lever 3 Tension Spring 4 826E27450 Shoulder Screw 5 023E30891 Transfer Belt Unit 6 Holde...

Page 457: ...Phaser 6115MFP Multifunction Product Service Manual 9 39 Parts Lists PL 4 16 Transfer Roller s6115 022 a a a 1 16 15 17 18 19 20 2 3 4 2 5 6 13 10 8 7 8 5 14 9 11 12 12 9 11...

Page 458: ...ulder Screw 2 005E23460 Collar 3 059E05450 Transfer Roller 4 Neutralizing Member 5 809E71890 Pressure Spring 6 019E74400 Holder 7 807E17740 Gear 16t 8 809E71900 Pressure Spring 9 Spacer 10 Guide 11 Cu...

Page 459: ...Product Service Manual 9 41 Parts Lists PL 4 17 Vertical Transport s6115 023 Fusing Paper Loop Sensor Transparency Sensor 2nd Image Transfer Sensor Registration Sensor a b c a 19 1 10 9 15 16 12 13 11...

Page 460: ...No Part Number Name Description 1 Holder 2 130E11800 Registration and Fusing Loop Sensors 3 Contact 4 Contact 5 Contact 6 Holder 7 Slider 8 Earth Ground 9 Torsion Spring 10 Roller 11 Gear 28t 12 Guid...

Page 461: ...Phaser 6115MFP Multifunction Product Service Manual 9 43 Parts Lists PL 4 18 Fusing Unit Exit Sensor a c a a 12 11 6 7 4 8 2 1 1 1 b b 3 3 1 9 a d a d 5 s6115 024 Thermistor...

Page 462: ...rts List 4 18 Fusing Unit Service Parts List No Part Number Name Description 1 Roll 2 Thermistor 3 Collar 4 Bushing 5 Seal 6 Transfer Roller 7 Bracket 8 Bushing 9 130E11800 Exit Sensor 10 N A 11 120E2...

Page 463: ...rvice Manual 9 45 Parts Lists PL 4 19 Electrical s6115 025 Image Processor Board Engine Control Board NCU Board LAN Fax Board DC Power Supply 1 High Voltage Power Supply Switch b a a a 7 8 6 5 3 4 c a...

Page 464: ...Board 2 Bracket 3 105E18501 105E18511 DC Power Supply 1 100V DC Power Supply 1 200V 4 802K94021 Rack Terminal Assy 5 Shield 6 105E18520 High Voltage Power Supply 7 962K63450 Inlet Assembly 8 110E19920...

Page 465: ...ifunction Product Service Manual 9 47 Parts Lists PL 4 20 Media Feeder Assembly 1 2 s6115 027 Pick Solenoid 1 3 11 33 7 18 18 12 5 4 3 5 4 a b b b c 2 28 27 26 29 21 22 23 24 20 32 16 15 19 25 31 30 6...

Page 466: ...9 48 Phaser 6115MFP Multifunction Product Service Manual Parts Lists PL 4 20 Media Input 2 2 s6115 026 Tray 1 No Paper Sensor Temperature Humidity Sensor b a 35 36 40 40 38 37 39 b 34...

Page 467: ...ng 11 Lever 12 Tension Spring 13 Friction Sheet 14 Plate Spring 15 Gear 27t 16 Cam 17 059E05460 Paper Feed Roller 18 Stopper 19 Gear 27t 20 121E20250 Tray 1 Paper Pick Solenoid 21 Drum 22 Ratchet 23 T...

Page 468: ...9 50 Phaser 6115MFP Multifunction Product Service Manual Parts Lists PL 4 21 Tray 1 s6115 028 a b b 1 2 3 6 10 9 10 11 8 4 5 7 12 14 13...

Page 469: ...e Parts List No Part Number Name Description 1 053K04740 Regulating Plate Assembly 2 Friction Sheet 3 Lifting Plate 4 Regulating Plate 5 Regulating Plate 6 Lever 7 109E74420 Holder 8 050E23640 Tray Co...

Page 470: ...D4 PJ40 PS2 PJ39 PS1 PJ12A PRCB PJ13A PRCB PJ1C WTDTB LE PJ16A PRCB PJ44 PS9 CN7 DUPLEX UNIT PJ21A PRCB PJ33 PC7 PJ6A PRCB PJ14A PRCB PJ42 PS8 PJ41 PS5 PJ15A PRCB PJ43 TEM HUMS PJ17A PRCB DC1 DC3 DC2...

Page 471: ...Phaser 6115MFP Multifunction Product Service Manual 9 53 Parts Lists Parts List 4 22 Wiring Harnesses Service Parts List No Part Number Name Description 1 604K48230 Wire Harness Kit...

Page 472: ...ct Service Manual Parts Lists PL 4 24 Accessory Parts PJ5A PRCB PJ2PU2 DCPU2 PJ17A PRCB PJ1PU2 DCPU2 SW1 2 SW1 SW1 4 SW1 PJ1PU DCPU1 PJ6 PS10 PJ15A PRCB PJ22A PRCB CN7 FM1 PJ9A PRCB PJ53 PS11 CN1 TRAN...

Page 473: ...ts List 4 24 Wiring Harnesses 3 3 Service Parts List No Part Number Name Description 1 117E29500 117E29520 Power Cord Europe Power Cord USA Canada 2 802E99630 Cover 3 050E23650 Tray 4 848E17480 Cover...

Page 474: ...9 56 Phaser 6115MFP Multifunction Product Service Manual Parts Lists 500 Sheet Feeder PL 5 1 Feeder Housing s6115 212 a a a a a a 1 3 2 4 7 3 3 13 c 12 14 3 11 16 c b a b 3 14 9 10 8 8 9 5 15 6 3...

Page 475: ...rts List No Part Number Name Description 1 Rear Cover 2 Bracket Assy 3 017E11450 Rubber Foot 4 Bracket 5 Frame 6 Right Cover 7 Actuator 8 Pressure Spring 9 Roll 10 Shaft 11 Base Frame 12 Reinforce Pla...

Page 476: ...ion Product Service Manual Parts Lists PL 5 2 Feeder s6115 213 Feeder Control Board Tray 1 Paper Size Switch Registration Roller Solenoid a d b b b b e b a c 1 10 5 4 4 7 6 2 8 12 e a 9 11 10 13 14 16...

Page 477: ...Roller 2 Guide 3 Earth Ground 4 Guide 5 Guide 6 Bushing 7 Earth Ground 8 Cover 9 960K25600 500 Sheet Feeder Control Board 10 059E05470 Pick Roller 11 Shaft 12 110E19930 Switch Tray Detect 13 Bracket...

Page 478: ...9 60 Phaser 6115MFP Multifunction Product Service Manual Parts Lists PL 5 3 Tray s6115 214 A B A B a 20 21 20 2 1 9 10 8 7 19 b 4 6 5 3 6 c c 11 14 14 14 14 14 14 12 12 13 16 7 14 14 15 c 10 11 17 18...

Page 479: ...scription 1 050E23380 050E23390 Cassette Assy AA Cassette Assy Letter 2 Cover 3 Collar 4 Cam 5 Torsion Spring 6 Pressure Spring 7 Cushion 8 Regulating Plate 9 Separator 10 Washer 11 Pin 12 Cushion 13...

Page 480: ...9 62 Phaser 6115MFP Multifunction Product Service Manual Parts Lists PL 5 4 Feeder Wiring Harness CN3A PFDB CN4S SD1 CN22S SW1 CN24B PFDB 1 2...

Page 481: ...Phaser 6115MFP Multifunction Product Service Manual 9 63 Parts Lists Parts List 5 4 Wiring Harnesses Service Parts List No Part Number Name Description 1 Wire Harness Assy 2 Wire Harness Assy...

Page 482: ...uplex Module PL 6 1 Duplex Assembly Duplex Motor 1 Duplex Control Board Duplex Motor 2 Duplex Jam Sensor Duplex Entrance Sensor s6115 149 b c c c b b b b d d a b a 1 24 4 7 8 5 9 11 21 22 16 10 17 23...

Page 483: ...0t 5 Gear 12 47t 6 127E15300 Motor Duplex Reverse and Transport Motors 7 Gear 16 27t 8 Gear 16t 9 Collar 10 130E11800 Photo Interrupter 11 Bracket Assy 12 Bracket 13 Right Cover 14 Shoulder Screw 15 P...

Page 484: ...9 66 Phaser 6115MFP Multifunction Product Service Manual Parts Lists Pl 6 2 Duplex Cover and Fan s6115 150 Duplex Fan b a 1 4 2 4 6 3 5 7...

Page 485: ...15MFP Multifunction Product Service Manual 9 67 Parts Lists Parts List 6 2 Cover and Fan Service Parts List No Part Number Name Description 1 Cover 2 Holder 3 127E15240 Fan Motor 4 Seal 5 Cover 6 Seal...

Page 486: ...ifunction Product Service Manual Parts Lists PL 6 3 Duplex Transport 8 5 11 2 7 3 4 8 s6115 151 Duplex Transport Solenoid a b a a b c b a 2 21 5 6 6 7 8 7 6 6 9 13 18 18 16 17 17 12 11 10 14 15 23 24...

Page 487: ...ption 1 Bushing 2 Roller 3 Roll 4 Plate Spring 5 Gear 20t 6 Gear 28t 7 Gear 13 53t 8 Gear 33 50t 9 Gear 23 29t 10 Drum 11 Ratchet Wheel 12 Torsion Spring 13 Gear 26t 14 Shield 15 121E20270 Duplex Regi...

Page 488: ...Multifunction Product Service Manual Parts Lists PL 6 4 Duplex Wiring Harnesses PJ1A ADDB CN7 Main PJ4A ADDB PJ51 PS2 PJ5A ADDB PJ52 PS3 PJ13A ADDB PJ50 PS1 CN11 SD1 PJ14 FM1 PJ2A ADDB CN12 M1 CN13 M2...

Page 489: ...on Product Service Manual 9 71 Parts Lists Parts List 6 4 Wiring Harnesses Service Parts List No Part Number Name Description 1 Wire Harness Assy 2 Wire Harness Assy 3 Wire Harness Assy 4 Wire Harness...

Page 490: ...3R00691 MAGENTA STANDARD CAPACITY PRINT CARTRIDGE PHASER 6120 6115MFP 3 113R00690 YELLOW STANDARD CAPACITY PRINT CARTRIDGE PHASER 6120 6115MFP 4 113R00693 CYAN HIGH CAPACITY PRINT CARTRIDGE PHASER 612...

Page 491: ...10 Chapter Wiring Diagrams In this chapter Plug Jack Designator Diagrams Plug Jack Locator Diagrams...

Page 492: ...rs Use these illustrations to locate connections called out in the troubleshooting procedures presented in Sections 3 4 and 5 To find the location of a Plug or Jack 1 Locate the P J connector designat...

Page 493: ...e Registration and Transparency Sensors 1 P J13 E 141 Connects the Engine Control Board through to the Fusing Paper Loop and 2nd Image Transfer Sensors 1 P J14 F 141 Connects the Engine Control Board...

Page 494: ...ard 3 CN 1 A 138 Connects the DC Power Supply 1 Board to the Power Switch 3 CN 3 K 138 Connects the DC Power Supply 1 Board to the Safety Switch 3 CN 4 J 138 Connects the DC Power Supply 1 Board to th...

Page 495: ...ms Map 1 Engine Control Board Plug Jack Locator A 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 B C D E F G H I J K L s6115 482 P J3 P J5 P J6 P J7 P J1 P J9 P J8 P J10 P J2 P J16 P J15...

Page 496: ...ce Manual Wiring Diagrams Map 2 Image Processor Board Plug Jack Locator A 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 B C D E F G H I J K L MP J1 MP J3 MP J4 P J4 P J6 P J8 P J7 P J1 M...

Page 497: ...ltifunction Product Service Manual 10 7 Wiring Diagrams Map 3 DC Power Supply 1 Board Plug Jack Locator A 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 B C D E F G H I J K L CN1 CN4 CN5...

Page 498: ...6115MFP Multifunction Product Service Manual Wiring Diagrams Map 4 DC Power Supply 2 Board Plug Jack Locator A 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 B C D E F G H I J K L CN2 CN1...

Page 499: ...Multifunction Product Service Manual 10 9 Wiring Diagrams Map 5 High Voltage Power Supply Board Plug Jack Locator A 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 B C D E F G H I J K L CN...

Page 500: ...aser 6115MFP Multifunction Product Service Manual Wiring Diagrams Map 6 LAN and FAX Board Plug Jack Locator A 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 B C D E F G H I J K L P J807 s...

Page 501: ...ser 6115MFP Multifunction Product Service Manual 10 11 Wiring Diagrams Map 7 NCU Board Plug Jack Locator A 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 B C D E F G H I J K L P J2 s6115...

Page 502: ...ain Motor P J8 P J34 P J6 P J34 P J22 CN8 P J21 CN7A CN7B Rack Positioning Sensor P J32 Developing Motor Rack Motor Exit Sensor P J7 Thermistor P J05 Door Set Switch P J01 Main Motor P J03 Paper Leadi...

Page 503: ...sparency Sensor GND WTDTB LED_LED_ON 1 2 3 4 5 4 5 6 PS2_ON PS2_LED_REM P J40 3 2 1 5VDC Registration Sensor 5VDC WTDTB LED_ON NC 2 1 3 24VDC SD4_REM 2 1 1 2 CN5 PJ11 Registration Roller Solenoid 4 5...

Page 504: ...D B _AC_MONITOR 2 P C _MONITOR 3 P C _PWM 3 GND 5VDC 24VDC SD1_REM SD1_REM GRID_MONITOR GRID_ANA D B AC _CLK 2 D B AC _PWM 2 D B DC _PWM 2 2ND I T _V_MONITOR 1 2ND I T _PWM 1 1ST I T _PWM 1 14 13 12 1...

Page 505: ...Temperature Humidity Sensor P J44 3 2 1 5VDC GND 1 2 3 4 Tray 1 Paper Empty Sensor 5VDC TEM HUMS ON TEM HUMS ON 4 3 2 1 M4_ B 3 2 1 6 7 8 9 M4_A M4_B M4_ A P J10 1 2 3 FM2_REM GND FM2_LOCK s6115 471...

Page 506: ...GND P J9 P J8 P J35 CN1 10 9 8 7 IDC Sensor P J38 3 2 1 5VDC IDC_VO2 1 2 3 4 11 4 3 2 1 5 IDC_VO1 5 Cleaning Blade Sensor IDC_CONTROL 5VDC GND s6115 472 5VDC 5VDC GND 3 4 5 6 NC M1_REM 1 2 24VDC M1_CL...

Page 507: ...Sensor Wiring Engine Control Board 9 10 11 PS3_ON GND P J32 3 2 1 5VDC Rack Positioning Sensor 4 3 2 1 M2_A 1 2 3 4 M2_ B M2_B M2_ A 1 Thermistor 2 GND TH_ON s6115 473 5VDC 1 2 3 PS7_ON GND P J33 P J...

Page 508: ...1 2 CN2 1 2 1 2 CN1 CN11 Fusing Safety Switch 4 3 2 1 HEATER_REM 1 2 3 4 FUSER_WDT_RESET MAIN_COVER_SENS SLEEP_REM CN6 P J3 7 6 5 4 1 2 3 4 24VDC 24VDC SW2_IN 24VDC SW2_OUT NC 24VDC GND GND GND GND GN...

Page 509: ...NSPORT_SENSOR_ON 3 2 1 24VDC 5 6 7 GND CN7A P J21 7 6 5 4 8 9 10 11 DOOR_SENSOR_ON PAPER_LOOP_SENSOR_ON REGISTRATION_SOLENOID_REM TRANSPORT_MOTOR_EN TRANSPORT_MOTOR_CLK 3 2 1 12 13 14 REVERSE_MOTOR_EN...

Page 510: ...6115 476 16 17 18 19 1 2 3 4 GND VDATA1 GND VDATA2 GND 20 21 22 STS TOD EPRDY 5 6 7 NC CN1 P2 23 24 25 8 9 10 ETBSY 26 27 SRCLK CTBSY GND 11 12 GND 28 29 30 13 14 15 TEST 16 17 18 19 1 2 3 4 GND EDATA...

Page 511: ...P J4 P J8 1 2 3 PS10_ON GND P J1 3 2 1 5VDC Scanner Unit Open Close Sensor 4 3 2 1 M5_A 1 2 3 4 M5_B M5_B M5_A P J3 1 2 3 VIDEO1 VIDEO1 GND s6115 477 5VDC 24VDC 4 5 6 VIDEO2 VIDEO2 GND FM3_ON FM3_LOCK...

Page 512: ...function Product Service Manual Wiring Diagrams Image Processor Board to Scanner and Control Panel Wiring IP Board P J1 1 2 GND SW4_ON s6115 478 P J702 Cover Set Switch P J7 1 20 1 20 Control Panel P...

Page 513: ...M1_ A 1 Door Set Switch 2 SW1_ON GND s6115 479 5VDC 1 2 3 PS2_ON GND P J06 P J05 5VDC Paper Feed Sensor 5VDC P J30 P J01 P J07 P J02 Main Motor M CL1_ON 1 2 Paper Feed Clutch GND 1 2 3 GND GND 4 5VDC...

Page 514: ...J1 Speaker 1 2 SP_ON GND s6115 480 3 3VDC P J2 CN5 1 2 3 4 5 6 7 1 2 3 4 5 6 7 3 3VDC 3 3VDC GND HO_DM HO_DP GND RESET LAN Fax Board 3 3VDC P J807 P J4 1 2 3 4 5 6 7 CI2 DCSEL DCLIM CI1 GND TXRX1 GND...

Page 515: ...0 25 Wiring Diagrams Service Wiring Views Front View Covers Removed s6115 532 Automatic Document Feeder ADF Scanner Unit Safety Interlock Switch Tray 1 MPT Magenta Toner Cartridge Developer Roller Cya...

Page 516: ...10 26 Phaser 6115MFP Multifunction Product Service Manual Wiring Diagrams Rear View Covers Removed s6115 534 Engine Control Board Image Processing Board Cover Duplex Connector...

Page 517: ...Phaser 6115MFP Multifunction Product Service Manual 10 27 Wiring Diagrams Rear View Image Processor Board Cover Removed s6115 535 Image Processing Board LAN Fax Board NCU Board Engine Control Board...

Page 518: ...10 28 Phaser 6115MFP Multifunction Product Service Manual Wiring Diagrams Right Rear View Covers Removed s6115 533 ADF Cable...

Page 519: ...Multifunction Product Service Manual 10 29 Wiring Diagrams Left Side View Covers Removed s6115 536 DC Power Supply 2 Left Frame Fax Line In Fax Line Out Ethernet Port Scanner Serial Port Power Switch...

Page 520: ...10 30 Phaser 6115MFP Multifunction Product Service Manual Wiring Diagrams Left Side View Scanner Removed s6115 537 DC Power Supply 2 Wiring Transfer Belt Unit...

Page 521: ...ser 6115MFP Multifunction Product Service Manual 10 31 Wiring Diagrams Left Side View Left Frame Removed s6115 538 High Voltage Power Supply DC Power Supply 2 Wiring Power Switch Wiring Fuser Connecto...

Page 522: ...10 32 Phaser 6115MFP Multifunction Product Service Manual Wiring Diagrams Right Side View Covers Removed s6115 539 Speaker Right Frame...

Page 523: ...Phaser 6115MFP Multifunction Product Service Manual 10 33 Wiring Diagrams Right Side View Scanner Removed s6115 540 Rack Release Lever...

Page 524: ...FP Multifunction Product Service Manual Wiring Diagrams Right Side View Right Frame Removed s6115 541 Main Motor Developing Motor Fusing Motor Rack Motor Safety Interlock Switch Power Supply Cooling F...

Page 525: ...0 cleaning procedures 7 4 color print operation 2 26 connector representation 3 9 connector designators 10 2 consumables 1 20 life counts 1 21 Control Panel 1 12 buttons 1 12 disassembly 8 53 display...

Page 526: ...8 2 screws 8 3 FAX clear function 6 36 error messages 3 3 locator 10 10 maintenance functions 6 38 6 39 overview 1 2 print function 6 24 protocol list 6 33 specifications 1 9 warnings 3 3 FAX and LAN...

Page 527: ...ing 7 6 disassembly 8 15 error code 3 17 life expectancy 7 3 part number 9 36 print quality problems 5 22 5 32 reinstallation 8 24 troubleshooting 3 17 Leading Edge Detect Sensor 2 51 leak detection 2...

Page 528: ...nsor disassembly 8 112 error code 3 22 operation 2 27 part number 9 14 troubleshooting 3 22 Rear Cover disassembly 8 6 part number 9 8 reflectance measurement control 2 37 Registration Roller 2 46 Reg...

Page 529: ...ife expectancy 7 3 part number 9 40 print quality problems 5 18 5 38 reassembly 8 86 8 87 Transfer Roller Holder part number 9 40 Transparency Sensor 2 46 disassembly 8 117 error code 3 25 part number...

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Page 532: ...701P28980...

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