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Volume 1 / Print Engine - Troubleshooting
1
-
147
Electrical Interference Problems
RAP 1-80
Electrical Interference
Something is generating electrical noise that may be interfering with the normal operation
of the printer. The interference generator may be either external or internal to the printer
.
Table 1-102 Electrical Interference
Step
Actions and Questions
Yes
No
1
EXTERNAL NOISE
1. Check if there is other electrical equipment, such as
electrical generators, radio transmitters, or devices
using electrical motors, within ten feet of the printer.
2. Shut off the other electrical equipment or relocate the
printer at least twenty feet away from the other
devices.
Is the Electrical Noise problem still present?
Go to step 2
Permanently
relocate
either the
printer or the
problem
device.
2
OPTION ISOLATION
If the printer has options installed, such as Duplex Unit or
the High Capacity Feeder, remove each option one at a
time, and see how the printer operations without that
option installed.
Does the Electrical Noise problem go away
when you remove a specific option?
Go to the
option manual
and
troubleshoot
for arcing
solenoids and
motors, or
faulty boards
or wiring.
Go to step 3
3
AC GROUND
Check the AC wall outlet.
Is the AC wall outlet correctly wired and
grounded?
Go to step 4
Repair the AC
wall outlet
NOTE
: Steps 4 through 11 attempt to find a faulty printer
component that may be generating electrical noise. If
replacing a component does not solve the problem,
reinstall the old component before moving on to the next
step.
4
LASER PRINT (EP) CARTRIDGE
REPLACEMENT
Replace the Laser Print (EP) Cartridge.
Is the Electrical Noise problem still present?
Go to step 5
Problem
solved
5
HIGH VOLTAGE POWER SUPPLY
REPLACEMENT
Replace the High Voltage Power Supply Assembly (RRP
1-69)
Is the Electrical Noise problem still present?
Go to step 6
Problem
solved
6
AC DRIVER REPLACEMENT
Replace the AC Driver Board (RRP 1-68)
Is the Electrical Noise problem still present?
Go to step 7
Problem
solved