Volume 1 / Print Engine - Troubleshooting
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Image Quality Problems
RAP 1-60
Light (Undertoned) Prints
PROBLEM
The overall image density is too light. The image may also be
unfused due to insufficient image density.
THE PRINTER DISPLAYS NO ERROR CODE.
Fig 1-15 Light (Undertoned) Prints
Table 1-84 Light (Undertoned) Prints
Step
Actions and Questions
Yes
No
1
PAPER INSPECTION
Inspect the paper that is loaded in the paper Bins.
Is the paper wrinkled, dimpled, or show any
sign of having a high moisture content?
Replace with
dry, newly
opened paper
Go to step 2
2
LASER PRINT (EP) CARTRIDGE
REPLACEMENT
Install a new Laser Print (EP) Cartridge.
Is the image density normal?
Problem
solved
Go to step 3
3
IMAGE DEVELOPMENT INSPECTION
1. Remove the Rear Cover (RRP 1-5).
2. Generate a Grid Pattern Test Print and switch OFF
printer power halfway through the print cycle.
3. Open the Left Upper Cover.
4. Open the Drum Shutter by pressing in the interlock
plunger to the rear of the Laser Print Cartridge.
5. Hand rotate (counter clockwise) the Drum Drive Motor
flywheel to advance the Drum far enough so you can
see the developed image area on the Drum before it
reached Transfer.
Is the image on the drum completely
developed; with sharp, black, easily read
areas?
Go to step 4
Replace the
High Voltage
Power Supply
Assembly
(RRP 1-69)
S4525-06