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Xerox DocuPrint N17 Service Manual
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Repair Analysis Procedures (RAPs)
7.5.19 Damaged Prints
Procedure
1 Replace the paper in the paper tray with new paper. Problem is solved.
Y: Use new paper (and ask the customer to keep paper stock in a dry place).
N: Go to step 2.
2 The image is skewed.
Go to RAP 7.5.22 Skewed Image.
N: Go to step 3.
3 Observe where the damage is occurring, before or after the Fuser. Damage occurs before the
Fuser.
Y: Inspect for burrs, obstacles, or contaminated spots/rolls along the paper path, before the
Fuser, and repair/replace the faulty component, including the EP Cartridge.
N: Go to step 4.
4 The damage occurs during or after fusing.
Y: Inspect for burrs, obstacles, damage, or contaminated spots/rolls along the paper path,
including or after the Fuser, and repair/replace the faulty component, including the Fuser
Assembly.
N: Go to step 5.
5 The damage occurs during the exit phase of paper transportation.
Y: Clean/align/replace the exit components, including any options.
N: The problem is resolved. Go to Final Actions.
Definition
There are wrinkles, creases, or tears on the prints.
Sample Image
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