MAINTENANCE
4–28
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
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3
Record the displayed Fault Codes.
4
Record the Machine Serial Number from the label
on the inside lower left cover of the copier/printer,
as illustrated in Figure 48.
5
If copy quality is a problem, take a copy sample to
the telephone with you to help you describe the
problem or to assist you when answering the
questions from the service operator about the
defects.
6
If possible, use a phone near the copier/printer to
call the Service Telephone Number. Follow the
instructions provided by the operator.
7
For applications support, user help, and service
support, call the appropriate number:
US:
1-800-821-2797
Canada:
1-800-939-3769
Europe:
_________________________
Latin America:
_________________________
Figure 48: Machine Serial Number location
