Xerox D95, System Administration Manual, Page: 241 / 250

14
Problem Solving
SMB
This section describes the troubleshooting, notes and restrictions when using SMB.
Troubleshooting
The possible causes, check points, and remedies for problems when using SMB are as
follows:
When you cannot communicate with the printer
Remedy Check point Cause
Configure the machine and
each computer to use the
same SMB operational pro-
tocol. From Windows Start, Search and
while searching for other computers,
Windows cannot find Network Com-
puter or the copier/printer. The computer and the ma-
chine are using different
protocols.
When the machine and the
computers are on different
networks, consult your net-
work administrator. From Windows Start, Search and
while searching for other computers,
Windows cannot find Network Com-
puter or the copier/printer. The machine and the com-
puters belong to different
networks (subnets).
Use the CentreWare Inter-
net Services to change the
host name to a unique
name, or initialize the ma-
chine settings to the default
settings. Print out the Printer Settings List to
confirm if “Duplicate Host Name” is
printed in the SMB status informa-
tion. The host name for the ma-
chine is already in use.
14-1 Xerox ® D95/D110/D125/D136 Copier/Printer
System Administration Guide