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Network connection problems

C

Caannnnoott ooppeenn EEm

mbbeeddddeedd W

Weebb SSeerrvveerr

Action

Yes

No

Step 1

Check if the printer is on.

Is the printer on?

Go to step 2.

Turn on the printer.

Step 2

Make sure that the printer IP
address is correct.

• View the IP address on the

home screen.

• An IP address appears as four

sets of numbers separated by
periods, such as
123.123.123.123.

Is the printer IP address correct?

Go to step 3.

Type the correct printer IP address
in the address field.

Step 3

Check if you are using a supported
browser:

• Internet Explorer version 11 or

later

• Microsoft Edge
• Safari version 6 or later
• Google Chrome

™

version 32 or

later

• Mozilla Firefox version 24 or

later

Is your browser supported?

Go to step 4.

Install a supported browser.

Step 4

Check if the network connection is
working.

Is the network connection
working?

Go to step 5.

Contact your administrator.

Step 5

Make sure that the cable
connections to the printer and
print server are secure. For more
information, see the
documentation that came with
the printer.

Go to step 6.

Secure the cable connections.

238

Xerox

®

C235 Color Multifunction Printer

User Guide

Troubleshoot a problem

Summary of Contents for C235

Page 1: ...Version 1 0 June 2021 702P08622 Xerox C235 Color Multifunction Printer User Guide...

Page 2: ...trator and McAfee ePO are trademarks or registered trademarks of McAfee Inc in the United States and other countries Microsoft Windows Vista Windows Windows Server and OneDrive are registered trademar...

Page 3: ...Forms and Letterhead 26 Storing Paper 27 Supported Paper Sizes 27 Supported Paper Types 30 Supported Paper Weights 30 3 Set Up Install and Configure 33 Selecting a Location for the Printer 34 Attachi...

Page 4: ...he tray 55 Loading the manual feeder 58 Installing and updating software drivers and firmware 61 Installing the Software 61 Updating Firmware 64 Exporting or importing a configuration file 65 Networki...

Page 5: ...r and scanner glass 86 Making Copies 87 Copying photos 88 Copying on letterhead 89 Copying on Both Sides of the Paper 90 Reducing or enlarging copies 91 Copying Multiple Pages onto a Single Sheet 92 C...

Page 6: ...lash drive 118 10 Use printer menus 119 Menu Map 120 Device 121 Preferences 121 Eco Mode 122 Remote Operator Panel 123 Notifications 124 Power Management 127 Restore Factory Defaults 128 Maintenance 1...

Page 7: ...3 Erase Temporary Data Files 184 Miscellaneous 184 Reports 185 Menu Settings Page 185 Device 185 Print 185 Shortcuts 185 Fax 186 Network 186 Troubleshooting 187 11 Maintain the Printer 189 Checking th...

Page 8: ...s with supplies 241 Replace Cartridge Printer Region Mismatch 241 Non Xerox Supplies 241 Clearing Jams 242 Avoiding jams 242 Identifying jam locations 244 Paper jam in the standard tray 244 Paper jam...

Page 9: ...c Regulations 276 Noise Emission Levels 276 Static Sensitivity Notice 276 ENERGY STAR 276 Temperature Information 277 Informaci n de la energ a de M xico 277 Laser Notice 277 Power 277 Telecommunicati...

Page 10: ...10 Xerox C235 Color Multifunction Printer User Guide Table of Contents...

Page 11: ...ventions 12 Product Statements 13 Maintenance Safety 16 Consumable Information 17 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention t...

Page 12: ...statements include CAUTION POTENTIAL INJURY Indicates a risk of injury CAUTION SHOCK HAZARD Indicates a risk of electrical shock CAUTION HOT SURFACE Indicates a risk of burn if touched CAUTION TIPPING...

Page 13: ...such as the power cord fax feature or telephone during a lightning storm CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to...

Page 14: ...nce around the printer CAUTION TIPPING HAZARD Installing one or more options on your printer or MFP may require a caster base furniture or other feature to prevent instability causing possible injury...

Page 15: ...tions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions This product may produce small amounts of ozone during normal operation and may be equipped...

Page 16: ...r service items are not located behind these covers In case of a Dry Ink or Toner Spill use a broom or a wet cloth to wipe off spilled dry ink or toner Sweep slowly to minimize generation of dust duri...

Page 17: ...ncrease the risk of skin or eye contact Store all consumables in accordance with the instructions given on the package or container Keep all consumables away from the reach of children Never throw dry...

Page 18: ...18 Xerox C235 Color Multifunction Printer User Guide Safety...

Page 19: ...Learn About the Printer This chapter contains Printer Configurations 20 Using the Control Panel 21 Customizing the Home Screen 22 Changing the Language of the Keyboard on the Display 23 Understanding...

Page 20: ...tional trays 7 Need to show the document glass also Then can remove the previous topic 1 Automatic Document Feeder ADF 2 ADF Input Tray 3 ADF Output Tray 4 Output Tray 5 Manual Feeder 6 Standard 250 S...

Page 21: ...for five seconds 2 Home button Go to the home screen 3 Back button Return to the previous screen 4 Start button Start a job depending on which mode is selected 5 Indicator light Check the status of th...

Page 22: ...From the control panel touch Settings Device Visible Home Screen Icons 2 Select the icons that you want to appear on the home screen 3 Apply the changes 22 Xerox C235 Color Multifunction Printer User...

Page 23: ...ge the language of the keyboard in printer tasks that require alphanumeric input such as e mail or scan 1 Touch the input field 2 On the keyboard touch and hold the language key 3 Select a language Xe...

Page 24: ...Status Off The printer is off Blue The printer is on or ready Blinking blue The printer is processing data Blinking red The printer requires user intervention Amber The printer is in Sleep mode 24 Xe...

Page 25: ...can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold or dry conditions can cont...

Page 26: ...greater than 2 3mm 0 9in such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms Coated papers erasa...

Page 27: ...C 65 75 F with relative humidity between 40 and 60 percent Store paper in cartons on a pallet or shelf rather than on the floor Store individual packages on a flat surface Do not store anything on top...

Page 28: ...5 in X Letter 215 9 x 279 4 mm 8 5 x 11 in Legal 215 9 x 355 6 mm 8 5 x 14 in X Folio 215 9 x 330 2 mm 8 5 x 13 in X Universal2 3 98 4 x 148 215 9 x 355 6 mm 3 86 x 5 83 8 5 x 14 in 4 Universal2 3 25...

Page 29: ...mm 3 87 x 6 38 6 93 x 9 84 in 5 X X N A 1 The default support is long edge feed When running on short edge feed A5 is treated as narrow paper 2 When selected the page is formatted for 215 90 x 355 60...

Page 30: ...X S Su up pp po or rt te ed d P Pa ap pe er r W We eiig gh ht ts s Note The ADF supports 52 90 3 g m2 14 24 lb bond paper Paper Type and Weight Standard 250 sheet Tray Manual Feeder Two sided Printin...

Page 31: ...Weight Standard 250 sheet Tray Manual Feeder Two sided Printing Paper labels 131 g m2 35 lb bond X Envelopes 60 105 g m2 16 28 lb bond X Xerox C235 Color Multifunction Printer User Guide 31 Learn Abo...

Page 32: ...32 Xerox C235 Color Multifunction Printer User Guide Learn About the Printer...

Page 33: ...home screen applications 36 Setting up the Printer to Fax 38 Configuring the Email SMTP Settings 43 Using the Email Setup Wizard in the Printer 44 Using the Settings Menu in the Printer 45 Using the E...

Page 34: ...low in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard Provide a flat sturdy and stable surface Keep the printer Clean dry and free of dust Awa...

Page 35: ...n connecting this product to the public switched telephone network For users in Australia the cord must be approved by the Australian Communications and Media Authority Warning Potential Damage To avo...

Page 36: ...and then type a bookmark name 3 Select an Address protocol type and then do one of the following For HTTP and HTTPS type the URL that you want to bookmark For HTTPS make sure to use the host name ins...

Page 37: ...ated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Bookmarks Add Folder and then type a folder name Note To limi...

Page 38: ...he analog fax To setup other fax modes go to Settings Fax Fax Setup Before using the wizard make sure that the printer firmware is updated For more information see Updating Firmware 1 From the home sc...

Page 39: ...munications RJ 11 cord when connecting this product to the public switched telephone network For users in Australia the cord must be approved by the Australian Communications and Media Authority S Se...

Page 40: ...c ck ks s a an nd d p pllu ug gs s CAUTION SHOCK HAZARD To avoid the risk of electrical shock do not set up this product or make any electrical or cabling connections such as the power cord fax featur...

Page 41: ...as two kinds of ports The N ports are for fax machines modems and answering machines The F port is for telephones Connect the printer to any of the N ports 1 Connect one end of the telephone cable to...

Page 42: ...ng g t tiim me e 1 From the home screen touch Settings Device Preferences Date and Time Configure 2 In the Time Zone menu touch UTC user Custom 3 In the Configure menu touch UTC Offset 4 Configure th...

Page 43: ...to send a scanned document through e mail The settings vary with each email service provider Before you begin make sure that the printer is connected to a network and that the network is connected to...

Page 44: ...ur e mail service provider type your account password app password or authentication password For more information on the password refer to the list of Email Service Providers and then look for Device...

Page 45: ...tup 2 Configure the settings For more information on the password refer to the list of Email Service Providers For email service providers that are not on the list contact your provider and ask for th...

Page 46: ...3 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Settings Email 3 From the Email Setup section configure the settings For more information on th...

Page 47: ...ddress Your email address SMTP Server Authentication Login Plain Device Initiated E mail Use Device SMTP Credentials Device UserID Your email address Device Password App password Note To create an app...

Page 48: ...iated E mail Use Device SMTP Credentials Device UserID Your email address Device Password Account password or app password For accounts with two step verification disabled use your account password Fo...

Page 49: ...Server Authentication Login Plain Device Initiated E mail Use Device SMTP Credentials Device UserID Your email address Device Password App password Note To create an app password go to the iCloud Acc...

Page 50: ...com Primary SMTP Gateway Port 587 Use SSL TLS Required Require Trusted Certificate Disabled Reply Address Your email address SMTP Server Authentication Login Plain Device Initiated E mail Use Device...

Page 51: ...te To generate an authorization code from the QQ Mail home page click Settings Account then from the POP3 IMAP SMTP Exchange CardDAV CalDAV Service section click Generate authorization code N Ne et tE...

Page 52: ...Reply Address Your email address SMTP Server Authentication Login Plain Device Initiated Email Use Device SMTP Credentials Device UserID Your email address Device Password Authorization password Note...

Page 53: ...smtp sohu com Primary SMTP Gateway Port 465 Use SSL TLS Required Require Trusted Certificate Disabled Reply Address Your email address SMTP Server Authentication Login Plain Device Initiated Email Use...

Page 54: ...horization code Note To create an authorization code from the email home page click Settings More settings User end POP IMAP SMTP and then enable Authorization code status If you encounter errors usin...

Page 55: ...n ng g U Un niiv ve er rs sa all p pa ap pe er r s se et tt tiin ng gs s 1 From the home screen touch Settings Paper Media Configuration Universal Setup 2 Configure the settings L Lo oa ad diin ng g t...

Page 56: ...up Load letterhead face up with the header toward the back of the tray for one sided printing Load letterhead face down with the header toward the front of the tray for two sided printing Do not slid...

Page 57: ...ll indicator 5 Adjust the guides to match the size of the paper that you are loading 6 Insert the tray 7 If necessary set the paper size and paper type from the control panel to match the paper loaded...

Page 58: ...diin ng g t th he e m ma an nu ua all f fe ee ed de er r 1 Adjust the guide to match the size of the paper that you are loading 58 Xerox C235 Color Multifunction Printer User Guide Set Up Install and...

Page 59: ...th the printable side face up Load letterhead with the printable side face up and the top edge entering the printer first for one sided printing Xerox C235 Color Multifunction Printer User Guide 59 Se...

Page 60: ...the flap side down and against the right side of the paper guide 3 Feed the paper until its leading edge gets pulled in To avoid paper jams do not force paper into the manual feeder Before loading ano...

Page 61: ...ert the Software and Documentation disc into the appropriate drive on your computer If the installer does not start automatically navigate to the drive then double click the Setup exe installer file 2...

Page 62: ...rint driver click Next 12 If needed set the printer as the default printer Note Before you select Share Printer contact your system administrator 13 To send a test page to the printer click Print a te...

Page 63: ...x dmg or pkg double click the appropriate file name 4 When prompted click Continue 5 To accept the license agreement click I Agree 6 To accept the current installation location click Install or select...

Page 64: ...of the printer 7 In the Name field enter a name for the printer 8 From the Use list choose Select a driver to use 9 From the printer software list select the print driver for your printer model 10 Cl...

Page 65: ...printer into a text file and then import the file to apply the settings to other printers 1 Open a web browser and then type the printer IP address in the address field View the printer IP address on...

Page 66: ...Fi network then type the network password Note For Wi Fi network ready printer models a prompt to set up the Wi Fi network appears during initial setup C Co on nn ne ec ct tiin ng g t th he e p pr rii...

Page 67: ...k Wi Fi Direct Name Assigns a name for the Wi Fi Direct network Wi Fi Direct Password Assigns the password for negotiating the wireless security when using the peer to peer connection Show Password on...

Page 68: ...you want to update and then do either of the following For Windows 7 or later select Printer properties For earlier versions select Properties 3 Navigate to the Configuration tab and then select Upda...

Page 69: ...m that the status is connected If the status is not connected then the LAN drop may be inactive or the network cable may be malfunctioning Contact your administrator for assistance Xerox C235 Color Mu...

Page 70: ...Printing the Menu Settings Page From the home screen touch Settings Reports Menu Settings Page 70 Xerox C235 Color Multifunction Printer User Guide Set Up Install and Configure...

Page 71: ...Xerox C235 Color Multifunction Printer User Guide 71 4 Secure the printer This chapter contains Erasing printer memory 72 Restoring factory default settings 73 Statement of Volatility 74...

Page 72: ...ngs security settings and embedded solutions do the following 1 From the home screen touch Settings Device Maintenance Out of Service Erase 2 Select the Sanitize all information on nonvolatile memory...

Page 73: ...en touch Settings Device Restore Factory Defaults 2 In the Restore Settings menu select the settings that you want to restore 3 Touch RESTORE 4 Follow the instructions on the display Xerox C235 Color...

Page 74: ...EEPROM and NAND flash memory Both types are used to store operating system device settings and network information Erase the content of any installed printer memory in the following circumstances The...

Page 75: ...er contains Printing from a computer 76 Printing from a mobile device 77 Printing from a flash drive 79 Supported flash drives and file types 80 Printing a font sample list 81 Placing separator sheets...

Page 76: ...pes set the paper size and type in the printer before printing the document 1 From the document that you are trying to print open the Print dialog 2 If necessary adjust the settings 3 Print the docume...

Page 77: ...Apple devices to an AirPrint certified printer Make sure that the Apple device and the printer are connected to the same network If the network has multiple wireless hubs then make sure that both devi...

Page 78: ...Tap Print 3 Select a printer and then adjust the settings if necessary 4 Print the document 78 Xerox C235 Color Multifunction Printer User Guide Print...

Page 79: ...is processing other print jobs then Busy appears on the display 2 Select the document that you want to print If necessary configure other print settings 3 Print the document To print another document...

Page 80: ...The printer supports high speed USB flash drives with full speed standard USB flash drives must support the File Allocation Table FAT system F Fiille e t ty yp pe es s Documents Images PDF version 1...

Page 81: ...Printing a font sample list 1 From the home screen touch Settings Reports Print Print Fonts 2 Touch PCL Fonts or PostScript Fonts Xerox C235 Color Multifunction Printer User Guide 81 Print...

Page 82: ...lacing separator sheets between copies 1 From the home screen touch Settings Print Layout Separator Sheets Between Copies 2 Print the document 82 Xerox C235 Color Multifunction Printer User Guide Prin...

Page 83: ...Select a job to cancel For non touch screen printer models press Cancel F Fr ro om m t th he e C Co om mp pu ut te er r 1 Depending on the operating system do either of the following Open the printer...

Page 84: ...Adjusting toner darkness 1 From the home screen touch Settings Print Quality Toner Darkness 2 Select a setting 84 Xerox C235 Color Multifunction Printer User Guide Print...

Page 85: ...e automatic document feeder and scanner glass 86 Making Copies 87 Copying photos 88 Copying on letterhead 89 Copying on Both Sides of the Paper 90 Reducing or enlarging copies 91 Copying Multiple Page...

Page 86: ...sure to align the leading edge before loading Make sure to adjust the ADF guides to match the width of the paper that you are loading Use the scanner glass for single page documents book pages small...

Page 87: ...that the original document and output have the same paper size 2 From the home screen touch Copy and then specify the number of copies If necessary adjust the copy settings 3 Copy the document Note T...

Page 88: ...Copying photos 1 Place a photo on the scanner glass 2 From the home screen touch Copy Content Type Photo 3 Copy the document 88 Xerox C235 Color Multifunction Printer User Guide Copy...

Page 89: ...opy From select the size of the original document 3 Touch Copy To and then select the paper source that contains the letterhead If you loaded the letterhead into the manual feeder then navigate to Cop...

Page 90: ...of the Paper 1 Load an original document into the ADF tray or on the scanner glass 2 From the home screen touch Copy Sides 3 Adjust the settings 4 Copy the document 90 Xerox C235 Color Multifunction P...

Page 91: ...on the scanner glass 2 From the home screen navigate to Copy Scale specify a scale value Note Changing the size of the original document or output after setting Scale restores the scale value to Auto...

Page 92: ...ingle Sheet 1 Load an original document into the ADF tray or on the scanner glass 2 From the home screen touch Copy Pages per Side 3 Adjust the settings 4 Copy the document 92 Xerox C235 Color Multifu...

Page 93: ...opies 1 Load an original document into the ADF tray or on the scanner glass 2 From the home screen touch Copy Collate On 1 2 1 2 1 2 3 Copy the document Xerox C235 Color Multifunction Printer User Gui...

Page 94: ...g cards 1 Load a card on the scanner glass 2 From the control panel navigate to Copy ID Copy 3 If necessary adjust the settings 4 Copy the document 94 Xerox C235 Color Multifunction Printer User Guide...

Page 95: ...Creating a copy shortcut 1 From the home screen touch Copy 2 Configure the settings and then touch 3 Create a shortcut Xerox C235 Color Multifunction Printer User Guide 95 Copy...

Page 96: ...96 Xerox C235 Color Multifunction Printer User Guide Copy...

Page 97: ...Xerox C235 Color Multifunction Printer User Guide 97 7 Email This chapter contains Using the automatic document feeder and scanner glass 98 Sending an Email 99 Creating an e mail shortcut 100...

Page 98: ...sure to align the leading edge before loading Make sure to adjust the ADF guides to match the width of the paper that you are loading Use the scanner glass for single page documents book pages small i...

Page 99: ...y or on the scanner glass 2 From the home screen touch Email and then enter the needed information 3 If necessary configure the output file type settings 4 Send the email U Us siin ng g a a S Sh ho or...

Page 100: ...Creating an e mail shortcut 1 From the home screen touch E mail 2 Configure the settings and then touch 3 Create a shortcut 100 Xerox C235 Color Multifunction Printer User Guide Email...

Page 101: ...ing the automatic document feeder and scanner glass 102 Sending a fax 103 Scheduling a fax 104 Creating a fax destination shortcut 105 Changing the fax resolution 106 Adjusting the fax darkness 107 Pr...

Page 102: ...sure to align the leading edge before loading Make sure to adjust the ADF guides to match the width of the paper that you are loading Use the scanner glass for single page documents book pages small...

Page 103: ...a an ne ell 1 Load an original document into the ADF tray or on the scanner glass 2 From the home screen touch Fax and then enter the needed information If necessary adjust the settings 3 Fax the docu...

Page 104: ...into the ADF tray or on the scanner glass 2 From the home screen navigate to Fax To enter the fax number Done 3 Touch Send Time configure the date and time and then touch OK 4 Send the fax 104 Xerox C...

Page 105: ...ating a fax destination shortcut 1 From the home screen touch Fax To 2 Enter the recipient number and then touch Done 3 Touch 4 Create a shortcut Xerox C235 Color Multifunction Printer User Guide 105...

Page 106: ...al document into the ADF tray or on the scanner glass 2 From the home screen touch Fax and then enter the needed information 3 Touch Resolution and then adjust the setting 4 Send the fax 106 Xerox C23...

Page 107: ...al document into the ADF tray or on the scanner glass 2 From the home screen touch Fax and then enter the needed information 3 Touch Darkness and then adjust the setting 4 Send the fax Xerox C235 Colo...

Page 108: ...Printing a fax log 1 From the home screen touch Settings Reports Fax 2 Touch Fax Job Log or Fax Call Log 108 Xerox C235 Color Multifunction Printer User Guide Fax...

Page 109: ...Blocking junk faxes 1 From the home screen touch Settings Fax Fax Setup Fax Receive Settings Admin Controls 2 Set Block No Name Fax to On Xerox C235 Color Multifunction Printer User Guide 109 Fax...

Page 110: ...en The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Settin...

Page 111: ...b Enter the recipient number and then touch Done c Touch d Create a shortcut 2 From the home screen touch Settings Fax Fax Setup Fax Receive Settings Admin Controls 3 Touch Fax Forwarding Forward 4 Co...

Page 112: ...112 Xerox C235 Color Multifunction Printer User Guide Fax...

Page 113: ...de 113 9 Scan This chapter contains Using the automatic document feeder and scanner glass 114 Scanning to a Computer 115 Scanning to an FTP server using a shortcut 116 Scanning to a network folder usi...

Page 114: ...sure to align the leading edge before loading Make sure to adjust the ADF guides to match the width of the paper that you are loading Use the scanner glass for single page documents book pages small i...

Page 115: ...Scan the document F Fo or r M Ma ac ciin nt to os sh h U Us se er rs s Note Make sure that the printer is added to the computer For more information refer to Installing the Software 1 Load an origina...

Page 116: ...ted by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly b Click Shortcuts Add Shortcut c From the Shortcut Type menu select FT...

Page 117: ...y periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly b Click Shortcuts Add Shortcut c From the Shortcut Type menu select Network...

Page 118: ...save the scanned document to a folder touch Scan to select a folder and then touch Scan Here If the USB Drive screen does not appear then touch USB Drive on the control panel 4 Scan the document Warni...

Page 119: ...ion Printer User Guide 119 10 Use printer menus This chapter contains Menu Map 120 Device 121 Print 134 Paper 141 Copy 144 Fax 147 E mail 154 FTP 159 USB Drive 162 Network Ports 167 Security 181 Repor...

Page 120: ...lts USB Drive Flash Drive Scan Flash Drive Print Network Ports Network Overview Wireless Wi Fi Direct Ethernet TCP IP SNMP IPSec 802 1x LPD Configuration HTTP FTP Settings USB Restrict external networ...

Page 121: ...1 Custom Text 2 Specify the information to appear on the home screen Date and Time Configure Current Date and Time Manually Set Date and Time Date Format MM DD YYYY Time Format 12 hour A M P M Time Z...

Page 122: ...Ec co o M Mo od de e Menu item Description Print Sides 1 Sided 2 Sided Specify whether to print on one side or two sides of the paper Print Pages per Side Off 2 pages per side 3 pages per side 4 page...

Page 123: ...t to or r P Pa an ne ell Menu item Description External VNC Connection Don t Allow Allow Connect an external Virtual Network Computing VNC client to the remote control panel Authentication Type None S...

Page 124: ...ention Note This menu item appears only in the Embedded Web Server E mail Alerts Setup E mail Setup Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e mail...

Page 125: ...sted Certificate On Off Require a trusted certificate when accessing the SMTP server E mail Alerts Setup E mail Setup SMTP Server Authentication No authentication required Login Plain NTLM CRAM MD5 Di...

Page 126: ...ways Reboot never Set the printer to restart when an error occurs Error Prevention Auto Reboot Max Auto Reboots 2 Set the number of automatic reboots that the printer can perform Error Prevention Auto...

Page 127: ...me en nt t Menu item Description Sleep Mode Profile Print from Sleep Mode Stay awake after printing Enter Sleep Mode after printing Set the printer to stay in Ready mode or return to Sleep mode after...

Page 128: ...cates the factory default setting M Ma aiin nt te en na an nc ce e C Co on nf fiig g M Me en nu u Menu Item Description USB Configuration USB PnP 1 2 Change the USB driver mode of the printer to impro...

Page 129: ...aper appears Tray Configuration Envelope Prompts Auto Manual Envelope Set the paper source that the user fills when a prompt to load envelope appears Tray Configuration Action for Prompts Prompt user...

Page 130: ...in grayscale Print Configuration Color Trapping Off 1 2 3 4 5 Enhance the printed output to compensate for misregistration in the printer Print Configuration Font Sharpening 0 150 24 Set a text point...

Page 131: ...nostic page that contains toner patch sensor calibration Scanner Configuration Scanner Manual Registration Print Quick Test Print a Quick Test target page Note Make sure that the margin spacing on the...

Page 132: ...O Ou ut t o of f S Se er rv viic ce e E Er ra as se e Menu Item Description Sanitize all information on nonvolatile memory Erase all printer and network settings Erase all shortcuts and shortcut sett...

Page 133: ...Identify the printer location The maximum length is 63 characters Contact Personalize the printer name The maximum length is 63 characters Export Configuration File to USB Export configuration files...

Page 134: ...sequence particularly when printing multiple copies of the job Separator Sheets None Between Copies Between Jobs Between Pages Insert blank separator sheets when printing Separator Sheet Source Tray...

Page 135: ...sage Max Speed Max Yield Determine how the color print cartridges operate during printing When set to Max Yield the color print cartridges slow down or stop while printing groups of black only pages W...

Page 136: ...tput Note 4800 CQ provides high quality output at maximum speed Toner Darkness Light Normal Dark Determine the lightness or darkness of text images Halftone Normal Detail Enhance the printed output to...

Page 137: ...page Color Correction Content is available only when Color Correction is set to Manual Color Adjust Calibrate the printer to adjust color variations in the printed output Note An asterisk next to a v...

Page 138: ...ymbol set for each font name Note A symbol set is a set of alphabetic and numeric characters punctuation and special symbols Symbol sets support the different languages or specific programs such as ma...

Page 139: ...d Set the printer to end a print job after it has been idle for the specified amount of time in seconds Note Print Timeout Time appears only when Print Timeout is enabled Print Timeout Time 1 255 90 N...

Page 140: ...entation Portrait Landscape Reverse Portrait Reverse Landscape Specify the orientation of text and graphics on the page Note An asterisk next to a value indicates the factory default setting 140 Xerox...

Page 141: ...loading letter and letter size jobs on A4 paper size when loading A4 All Listed substitutes Letter A4 Note An asterisk next to a value indicates the factory default setting M Me ed diia a C Co on nf f...

Page 142: ...dicates the factory default setting C Cu us st to om m S Sc ca an n S Siiz ze es s Menu Item Description Custom Scan Size x Scan Size Name Width 1 8 50 in 8 50 25 216 mm 216 Height 1 14 in 14 25 356 m...

Page 143: ...y Labels Bond Envelope Letterhead Preprinted Colored Paper Light Heavy Rough Cotton Custom Type x Specify the texture weight and orientation of the paper loaded Note Custom Type is supported only in s...

Page 144: ...ortrait pages 2 Landscape pages 4 Landscape pages Specify the number of page images to print on one side of a sheet of paper Print Page Borders On Off Place a border around each image when printing mu...

Page 145: ...uto Color Detect Color Sensitivity 1 9 5 Area Sensitivity 1 9 5 Set the amount of color that the printer detects from the original document Contrast Best for Content 0 1 2 3 4 5 Specify the contrast o...

Page 146: ...Color Copies On Off Print copies in color Allow Save as Shortcut On Off Save custom copy settings as shortcuts Note An asterisk next to a value indicates the factory default setting 146 Xerox C235 Col...

Page 147: ...Equal Mostly send All send Set the amount of internal printer memory allocated for faxing Note This menu item prevents memory buffer conditions and failed faxes Cancel Faxes Allow Don t Allow Cancel o...

Page 148: ...cument Orientation Portrait Landscape Specify the orientation of the original document Note This menu item appears only in some printer models Content Type Text Text Photo Photo Graphics Improve the o...

Page 149: ...ates the factory default setting Table 10 5 Admin Controls Menu Item Description Automatic Redial 0 9 5 Adjust the number of redial attempts based on the activity levels of recipient fax machines Redi...

Page 150: ...g color faxes to black and white Confirm Fax Number Off On Ask the user to confirm the fax number Dial Prefix Set a dialing prefix Note An asterisk next to a value indicates the factory default settin...

Page 151: ...the printer to receive fax Enable Color Fax Receive On Off Set the printer to receive fax in color Enable Caller ID On Off Show the number that is sending the incoming fax Block No Name Fax On Off Bl...

Page 152: ...n Transmission Log Frequency Always Never Only for Error Specify how often the printer creates a transmission log Transmission Log Action Print Off On E mail Off On Print or e mail a log for successfu...

Page 153: ...factory default setting Speaker settings Menu Item Description Speaker Mode Always Off Always On On until Connected Set the fax speaker mode Speaker Volume Low High Adjust the fax speaker volume Ringe...

Page 154: ...s out if the SMTP server does not respond Reply Address Specify a reply address in the e mail Always use SMTP default Reply Address On Off Always use the default reply address in the SMTP server Use S...

Page 155: ...ssage Message File Name Specify the filename for the scanned image Format PDF pdf TIFF tif JPEG jpg Specify the file format for the scanned image PDF Settings PDF Version 1 3 1 4 1 5 1 6 1 7 Archival...

Page 156: ...nter models Original Size List of paper sizes Set the paper size of the original document Note Mixed Sizes is the factory default setting Note An asterisk next to a value indicates the factory default...

Page 157: ...the original document Note An asterisk next to a value indicates the factory default setting Table 10 8 Admin Controls Menu Item Description Max E mail Size 0 65535 0 Set the allowable file size for...

Page 158: ...for successful e mail transmission Log Paper Source Tray x 1 Specify the paper source for printing logs Allow Save as Shortcut On Off Save e mail addresses as shortcuts Note When set to Off the Save...

Page 159: ...at for the scanned image Note Archival Version and Archival PDF A appear only if PDF Version is set to 1 4 Content Type Text Text Photo Graphics Photo Improve the output result based on the content of...

Page 160: ...e document Note This menu item appears only in some printer models File Name Specify the file name of the scanned image Note An asterisk next to a value indicates the factory default setting Table 10...

Page 161: ...Controls Menu Item Description Text Default 5 95 75 Set the quality of text on a scanned image Text Photo Default 5 95 75 Set the quality of text or photo image on a scanned image Photo Default 5 95...

Page 162: ...DF format for the scanned image Note Archival Version and Archival PDF A appear only if PDF Version is set to 1 4 Content Type Text Text Photo Graphics Photo Improve the output result based on the con...

Page 163: ...canned image Note An asterisk next to a value indicates the factory default setting Table 10 11 Advanced Imaging Menu Item Description Color Balance Cyan Red 4 to 4 0 Magenta Green 4 to 4 0 Yellow to...

Page 164: ...Description Text Default 5 95 75 Set the quality of text on a scanned image Text Photo Default 5 95 75 Set the quality of text or photo on a scanned image Photo Default 5 95 50 Set the quality of a ph...

Page 165: ...ages per side 12 pages per side 16 pages per side Print multiple page images on one side of a sheet of paper Pages per Side Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specify the...

Page 166: ...e paper source for the separator sheet Blank Pages Do Not Print Print Specify whether to print blank pages in a print job Note An asterisk next to a value indicates the factory default setting 166 Xer...

Page 167: ...ves all network configuration settings Network Job Timeout Disabled Enabled Set the time before the printer cancels a network print job Network Job Timeout Time Specify the timeout value in seconds wh...

Page 168: ...entered into the wireless settings of the access point Compatibility 802 11b g n 2 4GHz 802 11a b g n ac 2 4GHz 5GHz 802 11a n ac 5GHz Specify the wireless standard for the wireless network Wireless...

Page 169: ...IP addressing and configuration information dynamically to clients IPv4 Set Static IP Address IP Address Netmask Gateway Set the static IP address of your printer IPv6 Enable IPv6 On Off Enable IPv6...

Page 170: ...nter language Note If PS SmartSwitch is off then the printer does not examine incoming data and uses the default printer language specified in the Setup menu Mac Binary PS Auto On Off Set the printer...

Page 171: ...ork adapter IPv4 Enable DHCP On Off Enable Dynamic Host Configuration Protocol DHCP Note DHCP is a standard protocol that allows a server to distribute IP addressing and configuration information dyna...

Page 172: ...Switch Off On Set the printer to switch automatically to PCL emulation when a print job requires it regardless of the default printer language Note If PCL SmartSwitch is off then the printer does not...

Page 173: ...date the NTP settings of the printer Zero Configuration Name Specify a service name for the zero configuration network Enable Auto IP On Off Assign an IP address automatically DNS Address Specify the...

Page 174: ...This menu item appears only in the Embedded Web Server MTU Specify a maximum transmission unit MTU parameter for the TCP connections Raw Print Port 1 65535 9100 Specify a raw port number for printers...

Page 175: ...Privacy Password Authentication Password Set Read only Credentials User Name Privacy Password Authentication Password Authentication Hash MD5 SHA1 Minimum Authentication Level No Authentication No Pr...

Page 176: ...SA Lifetime Hours appear only when Base Configuration is set to Secure IKE SA Lifetime Hours 1 2 4 8 24 IPSec SA Lifetime Hours 1 2 4 8 24 Proposed Encryption Method 3DES AES Specify the encryption a...

Page 177: ...ut 0 65535 seconds 90 Set the time out value to stop the Line Printer Daemon LPD server from waiting indefinitely for hung or invalid print jobs LPD Banner Page Off On Print a banner page for all LPD...

Page 178: ...for HTTP and FTP servers Note This menu item appears only in the Embedded Web Server HTTP Proxy IP Address Configure the HTTP and FTP server settings FTP Proxy IP Address HTTP Default IP Port 1 65535...

Page 179: ...inary PostScript print jobs When set to On the printer processes raw binary PostScript print jobs from computers using the Macintosh operating system When set to Auto the printer processes print jobs...

Page 180: ...tion Ping frequency 1 300 10 Specify the network query interval in seconds Note An asterisk next to a value indicates the factory default setting 180 Xerox C235 Color Multifunction Printer User Guide...

Page 181: ...tion Release Held Faxes Held Jobs Access User Profiles Cancel Jobs at the Device Change Language Internet Printing Protocol IPP Initiate Scans Remotely B W Print Color Print Network Folder Scan Contro...

Page 182: ...word User Name Password PIN Create local accounts to manage access to the printer functions Manage Groups Permissions Add Group Import Access Controls Function Access Administrative Menus Device Manag...

Page 183: ...scription Schedules Add New Schedule Schedule access to the front USB port L Lo og giin n R Re es st tr riic ct tiio on ns s Menu Item Description Login failures 1 10 3 Specify the number of failed lo...

Page 184: ...ws only when one or more Login Methods are created Security Reset Jumper Enable Guest access No Effect Specify user access to the printer The jumper is located beside a lock icon on the controller boa...

Page 185: ...that are stored in the printer Asset Report Print a report that contains the printer serial number and model name P Pr riin nt t Menu Item Description Print Fonts PCL Fonts PostScript Fonts Print sam...

Page 186: ...n N Ne et tw wo or rk k Menu Item Description Network Setup Page Print a page that shows the configured network and wireless settings on the printer Note This menu item appears only in network printer...

Page 187: ...ion Print Quality Test Pages Print sample pages to identify and correct print quality defects Cleaning the Scanner Print instructions on how to clean the scanner Xerox C235 Color Multifunction Printer...

Page 188: ...188 Xerox C235 Color Multifunction Printer User Guide Use printer menus...

Page 189: ...chapter contains Checking the Status of Supplies 190 Configuring Supply Notifications 191 Setting up e mail alerts 192 Viewing reports 193 Ordering Supplies 194 Replacing Supplies 195 Cleaning printe...

Page 190: ...me screen touch Status Supplies 2 Select the parts or supplies that you want to check Note You can also access this setting by touching the top section of the home screen 190 Xerox C235 Color Multifun...

Page 191: ...four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Settings Device Notifications 3 Fro...

Page 192: ...dress appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Settings Device No...

Page 193: ...Viewing reports 1 From the home screen touch Settings Reports 2 Select the report that you want to view Xerox C235 Color Multifunction Printer User Guide 193 Maintain the Printer...

Page 194: ...can also affect warranty coverage Damage caused by the use of third party supplies is not covered by the warranty All life indicators are designed to function with Xerox supplies and can deliver unpre...

Page 195: ...a a p pr riin nt t c ca ar rt tr riid dg ge e Note If the tray is extended then remove it before replacing a cartridge 1 Open the front door and then firmly push it down Xerox C235 Color Multifunction...

Page 196: ...2 Pull out the print cartridge tray 3 Remove the used print cartridge 196 Xerox C235 Color Multifunction Printer User Guide Maintain the Printer...

Page 197: ...ure to light may cause print quality problems Warning Do not touch the underside of the print cartridge Doing so may affect the quality of future print jobs 5 Insert the new print cartridge 6 Insert t...

Page 198: ...o ot tt tlle e 1 Remove the used waste toner bottle Note To avoid spilling the toner place the bottle in an upright position 2 Unpack the new waste toner bottle 3 Insert the new waste toner bottle 198...

Page 199: ...er CAUTION POTENTIAL INJURY To avoid the risk of fire or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily a...

Page 200: ...ner cover 2 Using a damp soft lint free cloth wipe the following areas a ADF glass pad Note In some printer models this location has an ADF glass instead of a pad b Scanner glass pad c ADF glass 200 X...

Page 201: ...d Scanner glass 3 Close the scanner cover Xerox C235 Color Multifunction Printer User Guide 201 Maintain the Printer...

Page 202: ...a print job To wake the printer from Hibernate mode press the power button The Embedded Web Server is disabled when the printer is in Hibernate mode A Ad dj ju us st tiin ng g t th he e b br riig gh...

Page 203: ...aster base then carefully roll it to the new location Use caution when passing over thresholds and breaks in flooring If the printer does not have a caster base but is configured with optional trays o...

Page 204: ...204 Xerox C235 Color Multifunction Printer User Guide Maintain the Printer...

Page 205: ...nting problems 207 The printer is not responding 234 Unable to read flash drive 236 Enabling the USB port 237 Network connection problems 238 Issues with supplies 241 Clearing Jams 242 Paper feed prob...

Page 206: ...ray or colored background Incorrect margins Light print Missing colors Mottled print and dots Paper curl Print crooked or skewed Solid color or black images Text or images cut off Toner easily rubs of...

Page 207: ...r non touch screen printer models press to navigate through the settings Action Yes No 1 Open the front door and then firmly push it down 2 Pull out the print cartridge tray 3 Remove and then insert t...

Page 208: ...lved Step 2 1 Depending on your operating system reduce toner darkness from the Printing Preferences or Print dialog Note You can also change the setting on the printer control panel Navigate to Setti...

Page 209: ...paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you are ready to use it 2 Print the document Is the print too dark Refer to Conta...

Page 210: ...Do ghost images appear on prints Go to step 3 The problem is solved Step 3 1 Perform Color Adjust From the control panel navigate to Settings Print Quality Advanced Imaging Color Adjust 2 Print the do...

Page 211: ...gate to Settings Print Quality Advanced Imaging Color Adjust 2 Print the document Does gray or colored background appear on prints Go to step 2 The problem is solved Step 2 1 Open the front door and t...

Page 212: ...r Tray Configuration Paper Size Type 2 Print the document Are the margins correct The problem is solved Go to step 3 Step 3 1 Depending on your operating system specify the paper size from the Printin...

Page 213: ...Go to step 3 The problem is solved Step 3 1 Turn off Color Saver From the control panel navigate to Settings Print Quality Color Saver 2 Print the document Is the print light Go to step 4 The problem...

Page 214: ...emove and then insert the print cartridges 4 Insert the print cartridge tray and then close the door 5 Print the document Is the print light Refer to Contacting Customer Support The problem is solved...

Page 215: ...Pages From the control panel navigate to Settings Troubleshooting Print Quality Test Pages For non touch screen printer models press to navigate through the settings Action Yes No Step 1 Check the pr...

Page 216: ...rbs moisture due to high humidity Store paper in its original wrapper until you are ready to use it 2 Print the document Is the print mottled Go to step 5 The problem is solved Step 5 1 Open the front...

Page 217: ...on your operating system specify the paper type from the Printing Preferences or Print dialog Make sure that the setting matches the paper loaded You can also change the setting on the printer control...

Page 218: ...rapper until you are ready to use it 2 Print the document Is the paper curled Refer to Contacting Customer Support The problem is solved P Pr riin nt t c cr ro oo ok ke ed d o or r s sk ke ew we ed d...

Page 219: ...The problem is solved Step 3 1 Check if the paper loaded is supported Note If paper is not supported then load a supported paper 2 Print the document Is the print crooked or skewed Refer to Contacting...

Page 220: ...solid color or black images Refer to Contacting Customer Support The problem is solved T Te ex xt t o or r iim ma ag ge es s c cu ut t o of ff f Note Before solving the problem print the Print Qualit...

Page 221: ...control panel Navigate to Settings Paper Tray Configuration Paper Size Type 2 Print the document Are text or images cut off Go to step 3 The problem is solved Step 3 1 Open the front door and then fi...

Page 222: ...ate to Settings Paper Tray Configuration Paper Size Type 2 Print the document Does toner easily rub off Go to step 2 The problem is solved Step 2 1 Check if the paper weight is supported Note If paper...

Page 223: ...ough the settings Action Yes No 1 Open the front door and then firmly push it down 2 Pull out the print cartridge tray 3 Remove and then insert the print cartridges 4 Insert the print cartridge tray a...

Page 224: ...references or Print dialog Make sure that the setting matches the paper loaded You can also change the setting on the printer control panel Navigate to Settings Paper Tray Configuration Paper Size Typ...

Page 225: ...trol panel navigate to Settings Print Quality Advanced Imaging Color Adjust 2 Print the document Do dark lines appear on prints Refer to Contacting Customer Support The problem is solved V Ve er rt ti...

Page 226: ...bsorbs moisture due to high humidity Store paper in its original wrapper until you are ready to use it 2 Print the document Do vertical dark lines appear on prints Go to step 3 The problem is solved S...

Page 227: ...Settings Paper Tray Configuration Paper Size Type 2 Print the document Do horizontal white lines appear on prints Go to step 2 The problem is solved Step 2 1 Open the front door and then firmly push i...

Page 228: ...oblem print the Print Quality Test Pages From the control panel navigate to Settings Troubleshooting Print Quality Test Pages For non touch screen printer models press to navigate through the settings...

Page 229: ...g the recommended paper type 1 Load the paper source with the recommended paper type 2 Print the document Do vertical white lines appear on prints Go to step 3 The problem is solved Step 3 1 Open the...

Page 230: ...in 28 30 mm 1 11 in 65 mm 2 56 in 44 mm 1 73 in Do the repeating defects match any of the measurements Take note of the distance and then refer to Contacting Customer Support Take note of the distanc...

Page 231: ...print driver 2 Print the document Is the document printed The problem is solved Refer to Contacting Customer Support S Sllo ow w p pr riin nt tiin ng g Action Yes No Step 1 Make sure that the printer...

Page 232: ...l panel From the home screen touch Settings Paper Tray Configuration Paper Size Type Heavier paper prints more slowly Paper narrower than letter A4 and legal may print more slowly 2 Print the document...

Page 233: ...he e w wr ro on ng g p pa ap pe er r Action Yes No Step 1 1 Check if you are printing on the correct paper 2 Print the document Is the document printed on the correct paper Go to step 2 Load the corre...

Page 234: ...reset the breaker Go to step 3 Step 3 Check if the printer is on Is the printer on Go to step 4 Turn on the printer Step 4 Check if the printer is in Sleep or Hibernate mode Is the printer in Sleep or...

Page 235: ...r responding The problem is solved Go to step 8 Step 8 Turn off the printer wait for about 10 seconds and then turn on the printer Is the printer responding The problem is solved Refer to Contacting C...

Page 236: ...r job Step 2 Check if the flash drive is supported For more information see Supported flash drives and file types Is the flash drive supported Go to step 3 Insert a supported flash drive Step 3 Remove...

Page 237: ...Enabling the USB port From the home screen touch Settings Network Ports USB Enable USB Port Xerox C235 Color Multifunction Printer User Guide 237 Troubleshoot a problem...

Page 238: ...the address field Step 3 Check if you are using a supported browser Internet Explorer version 11 or later Microsoft Edge Safari version 6 or later Google Chrome version 32 or later Mozilla Firefox ve...

Page 239: ...to Auto From the home screen touch Settings Network Ports Network Overview Active Adapter Auto Can the printer connect to the Wi Fi network The problem is solved Go to step 2 Step 2 Check if the corr...

Page 240: ...n the printer connect to the Wi Fi network The problem is solved Go to step 6 Step 6 Make sure that you entered the correct network password Note Take note of the spaces numbers and capitalization in...

Page 241: ...nvalid region 9 N No on n X Xe er ro ox x S Su up pp plliie es s The printer has detected a non Xerox supply installed in the printer Your Xerox printer is designed to function best with genuine Xerox...

Page 242: ...t loading of paper Incorrect loading of paper Do not load or remove a tray while the printer is printing Do not load too much paper Make sure that the stack height is below the maximum paper fill indi...

Page 243: ...pecialty media Do not load paper that is wrinkled creased damp bent or curled Flex fan and align the paper edges before loading Do not use paper that has been cut or trimmed by hand Do not mix paper s...

Page 244: ...On or Auto the printer reprints jammed pages 1 Automatic document feeder ADF 2 Standard Output Tray 3 Manual Feeder 4 Standard Tray 5 Door B P Pa ap pe er r j ja am m iin n t th he e s st ta an nd da...

Page 245: ...ve the jammed paper Note Make sure that all paper fragments are removed 3 Close the door 4 Remove the tray and the manual feeder Xerox C235 Color Multifunction Printer User Guide 245 Troubleshoot a pr...

Page 246: ...the tray P Pa ap pe er r j ja am m iin n t th he e s st ta an nd da ar rd d o ou ut tp pu ut t t tr ra ay y 1 Raise the scanner and then remove the jammed paper Note Make sure that all paper fragments...

Page 247: ...ll f fe ee ed de er r 1 Remove the tray and the manual feeder 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Insert the manual feeder and the tray Xerox C235 Color Mul...

Page 248: ...B 1 Open door B CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 248 Xerox C235 Color Multifunc...

Page 249: ...the jammed paper from any of the following areas Note Make sure that all paper fragments are removed Fuser area Below the fuser area Xerox C235 Color Multifunction Printer User Guide 249 Troubleshoot...

Page 250: ...m ma at tiic c d do oc cu um me en nt t f fe ee ed de er r 1 Remove all original documents from the ADF tray 2 Open the ADF cover 3 Remove the jammed paper Note Make sure that all paper fragments are...

Page 251: ...4 Close the ADF cover Xerox C235 Color Multifunction Printer User Guide 251 Troubleshoot a problem...

Page 252: ...l the flaps 2 Send the print job Does the envelope seal when printing Go to step 2 The problem is solved Step 2 1 Make sure that paper type is set to Envelope From the control panel navigate to Settin...

Page 253: ...blem is solved Go to step 2 Step 2 1 From the document that you are trying to print open the Print dialog and then select Collate 2 Print the document Is the document collated correctly The problem is...

Page 254: ...o step 2 The problem is solved Step 2 1 From the control panel navigate to Settings Paper Tray Configuration Paper Size Type 2 Set the correct paper size and type 3 Print the document Do paper jams oc...

Page 255: ...ontrol panel navigate to Settings Device Notifications Jam Content Recovery 2 In the Jam Recovery menu select On or Auto 3 Print the document Are the jammed pages reprinted The problem is solved Refer...

Page 256: ...Step 1 Make sure that the e mail SMTP settings are configured correctly For more information see Configuring the Email SMTP Settings Can you send an e mail The problem is solved Go to step 2 Step 2 M...

Page 257: ...oblem is solved Go to step 2 Step 2 Make sure that the cable connections for the following equipment are secure Telephone Handset Answering machine Can you send or receive a fax The problem is solved...

Page 258: ...ork ISDN telephone service then connect to an analog telephone port of an ISDN terminal adapter For more information contact your ISDN provider If you are using DSL then connect to a DSL filter or rou...

Page 259: ...number 2 Scan the document Can you send or receive a fax The problem is solved Refer to Contacting Customer Support C Ca an n r re ec ce eiiv ve e b bu ut t n no ot t s se en nd d f fa ax xe es s Acti...

Page 260: ...ck the ring count delay settings From the control panel touch Settings Fax Fax Setup Fax Receive Settings Rings to Answer Can you receive faxes The problem is solved Go to step 3 Step 3 If the printer...

Page 261: ...Print quality is poor Is the fax print quality satisfactory The problem is solved Go to step 2 Step 2 Decrease the incoming fax transmission speed 1 From the control panel touch Settings Fax Fax Setu...

Page 262: ...ork Setup Page From the control panel navigate to Settings Reports Network Network Setup Page 2 Check the network status Is the printer connected to the network Go to step 5 Go to step 4 Step 4 1 Conn...

Page 263: ...Go to step 3 Go to step 4 Step 3 Make sure that you have a write access permission to the network folder Can you scan a document and save it to a network folder The problem is solved Go to step 4 Ste...

Page 264: ...on method Note If Authentication is set to Use assigned username and password then in the User Name and Password fields type your credentials 5 Click Save Can you scan a document and save it to a netw...

Page 265: ...he scanner glass 2 Copy the document or photo Is the document or photo copied correctly The problem is solved Go to step 2 Step 2 1 Match the paper size setting and the paper loaded in the tray 2 Copy...

Page 266: ...he file name is not already used in the destination folder 2 Make sure that the document or photo you want to scan is not open in another application 3 Resend the scan job Is the scan job successful T...

Page 267: ...scanner glass 3 Copy the document or photo Is the copy quality satisfactory The problem is solved Go to step 2 Step 2 1 Check the quality of the original document or photo 2 Adjust the scan quality s...

Page 268: ...t t c cllo os se e Action Yes No Remove obstructions that keep the scanner cover open Did the scanner cover close correctly The problem is solved Refer to Contacting Customer Support S Sc ca an nn nii...

Page 269: ...ter wait for about 10 seconds and then turn the printer on 2 Copy or scan the document Is the scanner responding The problem is solved Refer to Contacting Customer Support A Ad dj ju us st tiin ng g s...

Page 270: ...ration place the test page face up short edge first into the ADF To align Rear ADF Registration place the test page face down short edge first into the ADF 5 Touch Copy Quick Test 6 Compare the Copy Q...

Page 271: ...d for printing business graphics Off CMYK Image CMYK Text CMYK Graphics US CMYK Applies color correction to approximate the Specifications for Web Offset Publishing SWOP color output Euro CMYK Applies...

Page 272: ...most situations setting the Color Correction to Auto generates preferred colors for the documents How can I match a particular color such as a corporate logo From the printer Quality menu nine types...

Page 273: ...the document Does the print appear tinted Go to step 2 The problem is solved Step 2 Perform Color Balance 1 From the home screen touch Settings Print Quality Advanced Imaging Color Balance 2 Adjust th...

Page 274: ...rowse the supported documentation drivers and other downloads go to www xerox com click on the Customer Support link and search for your product Technical support via telephone is also available In th...

Page 275: ...Xerox C235 Color Multifunction Printer User Guide 275 A Regulatory Information This appendix contains Basic Regulations 276 Copy Regulations 286 Material Safety Data Sheets 289...

Page 276: ...This symbol identifies static sensitive parts Do not touch the areas near these symbols without first touching a metal surface in an area away from the symbol To prevent damage from electrostatic disc...

Page 277: ...da 3 74 p ginas Wh L La as se er r N No ot tiic ce e The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Chapter I Subchapter J for Class I 1 laser products and elsewhere...

Page 278: ...specified period of time called the Sleep Mode Timeout Note Factory default Sleep Mode Timeout for this product is 15 minutes By using the configuration menus the Sleep Mode Timeout can be modified be...

Page 279: ...this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA Use a compliant telephone cord RJ 11 that is26 AWG o...

Page 280: ...N Ne et tw wo or rk k This product meets the applicable Innovation Science and Economic Development Canada technical specifications The Ringer Equivalence Number REN indicates the maximum number of de...

Page 281: ...ual call initiation and The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt The equipment shall be set to...

Page 282: ...een the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies I In nn no ov va at tiio on n S Sc ciie en nc ce e a an nd d E Ec co on...

Page 283: ...mful interference and 2 This device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection...

Page 284: ...sing Equipment Standard ICES 003 A Av viis s d de e c co on nf fo or rm miit t a au ux x n no or rm me es s d de e ll I In nn no ov va at tiio on n S Sc ciie en nc ce es s e et t D D v ve ello op pp p...

Page 285: ...EEE y netmeli ine uygundur U Uk kr ra aiin ne e R Ro oH HS S C Co om mp plliia an nc ce e 3 2008 1057 The equipment complies with requirements of the Technical Regulation approved by the Resolution of...

Page 286: ...this may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided t...

Page 287: ...s or accuracy In case of doubt consult your attorney For more information about these provisions contact the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 C Ca an na a...

Page 288: ...convenience and assistance but it is not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor O Ot th he er r C Co ou un nt tr riie es s C...

Page 289: ...ing your printer go to Web Address https safetysheets business xerox com en us United States and Canada 1 800 ASK XEROX 1 800 275 9376 Other markets send an email request to EHS Europe xerox com Xerox...

Page 290: ...290 Xerox C235 Color Multifunction Printer User Guide Regulatory Information...

Page 291: ...tion Printer User Guide 291 B Recycling and Disposal This appendix contains Product Disposal and Recycling 292 North America 293 Xerox Green World Alliance 294 Waste from Electrical and Electronic Equ...

Page 292: ...Do not dispose of the printer or supplies in the same manner as normal household waste Consult your local authorities for disposal and recycling options 292 Xerox C235 Color Multifunction Printer Use...

Page 293: ...Contact your Xerox representative 1 800 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental programs go to https www xerox com en us abou...

Page 294: ...artridges returned to Xerox are either reused or de manufactured for recycling The boxes used to return the cartridges are also recycled To return Xerox cartridges for reuse or recycling do the follow...

Page 295: ...ntact your local sales office I In nd diia a E E W Wa as st te e n no ot tiic ce e This product including components consumables parts and spares complies with the India E Waste Rules and prohibits us...

Page 296: ...296 Xerox C235 Color Multifunction Printer User Guide Recycling and Disposal...

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