Xerox C235, User Manual, Page: 215 / 298

Action Yes No
1 Open the front door, and then firmly push it down.
2 Pull out the print cartridge tray.
3 Remove, and then insert the print cartridge of the
missing color.
4 Insert the print cartridge tray, and then close the door.
5 Print the document.
Are some colors missing on prints?
Refer to Contacting
Customer Support .
The problem is
solved.
M Moottttlleedd pprriinntt aanndd ddoottss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages . For non-touch-screen
printer models, press to navigate through the settings.
Action Yes No
Step 1
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Go to step 2. Refer to Contacting
Customer Support .
Step 2
1 From the control panel, navigate to: Settings > Paper >
Tray Configuration > Paper Size/Type
2 Check if the paper size and paper type settings match
the paper loaded.
Note: Make sure that paper does not have
texture or rough finishes.
Go to step 4. Go to step 3.
Xerox ® C235 Color Multifunction Printer
User Guide
215
Troubleshoot a problem