Xerox C230, User Manual, Page: 130 / 194

Action Yes No
1 Open the front door, and then firmly push it down.
2 Pull out the print cartridge tray.
3 Remove, and then insert the print cartridge of the missing color.
4 Insert the print cartridge tray, and then close the door.
5 Print the document.
Are some colors missing on prints?
Refer to Contacting
Customer Support .
The problem is
solved.
M Moottttlleedd PPrriinntt aanndd D Doottss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages . For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Go to step 2. Refer to
Contacting
Customer
Support
.
Step 2
a. From the control panel, navigate to: Settings > Paper > Tray
Configuration > Paper Size/Type .
b. Check if the paper size and paper type settings match the paper
loaded.
Go to step 4. Go to step 3.
130
Xerox ® C230 Color Printer
User Guide
Troubleshoot a problem