Xerox B310, User Manual, Page: 116 / 192

Action Yes No
Make sure that the
photoconductor drum contact
is not bent or out of place.
3 Firmly shake the imaging unit
to redistribute the toner.
4 Insert the imaging unit.
5 Print the document.
Is the printer printing blank or
white pages?
Step 3
Replace the toner cartridge.
Is the printer printing blank or
white pages?
Go to step 4. The problem is solved.
Step 4
Replace the imaging unit.
Is the printer printing blank or
white pages?
Contact customer support . The problem is solved.
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Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages . For non-touch-screen
printer models, press to navigate through the settings.
116
Xerox ® B310 Printer
User Guide
Troubleshoot a Problem