Xerox B305, User Manual

Page: 291 / 328

Faxing problems
C A L L E R I D I S N O T S H O W N
A AC CTTIIO ON N YYEESS N NO O
Enable caller ID.
From the home screen, touch
SSeettttiinnggss > FFaaxx > FFaaxx SSeettuupp > FFaaxx
RReecceeiivvee SSeettttiinnggss > A
Addm miinn
C Coonnttrroollss > EEnnaabbllee C Caalllleerr IID D.
Does the caller ID appear?
The problem is solved. Contact Customer Support .
C A N N O T S E N D O R R E C E I V E FA X E S
A AC CTTIIO ON N YYEESS N NO O
SStteepp 11
Resolve any error messages that
appear on the display.
Can you send or receive a fax?
The problem is solved. Go to step 2.
SStteepp 22
Make sure that the cable
connections for the following
equipment are secure:
• Telephone
• Handset
• Answering machine
Can you send or receive a fax?
The problem is solved. Go to step 3.
SStteepp 33
Check for a dial tone.
• Call the fax number to check if it
is working properly.
• If you are using the On Hook
Dial feature, then turn up the
volume to check if you hear a
dial tone.
Can you hear a dial tone?
Go to step 5. Go to step 4.
SStteepp 44
Check the telephone wall jack.
The problem is solved. Go to step 5.
Xerox
®
B305/B315 Multifunction Printer User Guide
291
Troubleshoot a problem