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General Troubleshooting

This section contains procedures to help you locate and resolve problems. Resolve some problems by simply
restarting the printer.

R E S TA RT I N G T H E P R I N T E R

The printer has two power switches. The main power switch, located behind the front door, controls the main power
to the printer. The secondary power switch is the Power/Wake button on the control panel. The Power/Wake button
controls power to the printer electronic components, and when powered off, initiates a software-controlled
shutdown. The preferred method to power on and off the printer is to use the Power/Wake button.

To operate the printer, power on both switches:

1.

Power on the main power switch.

2.

At the control panel, press the PPoow

weerr//W

Waakkee button.

3.

To restart the printer:

a. At the control panel, press the PPoow

weerr//W

Waakkee button, then touch RReessttaarrtt. A message appears on the control

panel that warns you that the printer is restarting.

b. If the printer does not restart after several minutes, open the front door, then power off the main power

switch. To restart the printer, power on the main switch, then press the PPoow

weerr//W

Waakkee button on the control

panel.

c. Close the front door.

If restarting the printer does not resolve the issue, see the table in this chapter that best describes the problem.

282

Xerox

®

AltaLink

®

B8145/B8155/B8170 Series Multifunction Printer User Guide

Troubleshooting

Summary of Contents for AltaLink B8145

Page 1: ...VERSION 3 0 JANUARY 2023 702P08831 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide ...

Page 2: ...United States trademarks HP GL HP UX and PCL are registered trademarks of Hewlett Packard Corporation in the United States and or other countries IBM and AIX are registered trademarks of International Business Machines Corporation in the United States and or other countries Trellix ePolicy Orchestrator and Trellix ePO are trademarks or registered trademarks of Trellix Inc in the United States and ...

Page 3: ...ting Started 21 Parts of the Printer 22 Front View 22 Internal Parts 24 Rear View 25 Control Panel 25 Configurations and Options 28 Finishing Options 28 Paper Tray Options 32 Power Options 33 Power Saver 33 Smart Proximity Sensor 33 Powering On the Printer or Exiting Sleep Mode 33 Restarting Placing in Sleep Mode or Powering Off the Printer 34 Accessing the Printer 35 Authentication 35 Authorizati...

Page 4: ...t 51 Connecting with Near Field Communication NFC 52 Configuring AirPrint 54 Configuring a Device for Universal Print 54 Connecting to a Telephone Line 55 Initial Printer Setup 56 Configuration Watchdog 56 Fleet Orchestrator 56 Xerox Easy Assist Application 57 Installing the Software 58 Operating System Requirements 58 Installing the Print Drivers for a Windows Network Printer 58 Installing the Wi...

Page 5: ...Xerox App Gallery Account 83 Installing or Updating an App from the Xerox App Gallery 83 Device 85 Device Overview 85 About 86 Information Pages 86 Supply Status 87 Billing and Usage Counters 88 Remote Services 88 Xerox Easy Assist XEA App 88 Jobs 94 Jobs Overview 94 Job Options 94 Managing Jobs 94 Managing Special Job Types 96 Managing Jobs using the Embedded Web Server 99 Copy 101 Copy Overview ...

Page 6: ...B Flash Drive 154 Printing from Saved Jobs 155 Printing from a Mailbox 155 PrintByXerox 156 PrintByXerox Overview 156 Printing with the PrintByXerox App 156 Xerox Connect for XMPie 157 Xerox Connect for XMPie App Overview 157 Printing 159 Printing Overview 160 Selecting Printing Options 161 Print Driver Help 161 Windows Printing Options 161 Macintosh Printing Options 164 UNIX Linux and AS 400 Prin...

Page 7: ...nes 196 Supported Paper Types and Weights 196 Supported Standard Paper Sizes 199 Supported Paper Sizes and Weights for 2 Sided Printing 201 Supported Paper Sizes for the Envelope Tray 202 Supported Custom Paper Sizes 202 Configuring Paper Tray Settings 203 Configuring Dedicated Paper Trays 203 Changing Paper Size Type and Color 203 Paper Size Confirmation 203 Configuring Trays 3 and 4 of the Tande...

Page 8: ...mmary Report 279 Moving the Printer 280 Troubleshooting 281 General Troubleshooting 282 Restarting the Printer 282 Printer Has Two Power Switches 283 Printer Does Not Power On 283 Printer Resets or Powers Off Frequently 283 Printer Does Not Print 284 Printing Takes Too Long 285 Document Fails to Print 286 Document Prints from Wrong Tray 287 Printer is Making Unusual Noises 287 Automatic 2 Sided Pr...

Page 9: ...n with High Capacity Feeder and Office Finisher with Booklet Maker 360 Configuration with Business Ready Finisher Booklet Maker and Tri Fold Module 361 Configuration with High Capacity Feeder and Business Ready Finisher Booklet Maker and Tri Fold Module 361 Clearance Requirements 363 Base Configuration 363 Configuration with Integrated Office Finisher 364 Configuration with High Capacity Feeder 36...

Page 10: ...ions 381 United States 381 Canada 382 Other Countries 383 Fax Regulations 384 United States 384 Canada 385 European Union 386 New Zealand 386 South Africa 387 Material Safety Data Sheets 388 C Recycling and Disposal 389 All Countries 390 North America 391 European Union 392 Domestic Household Environment 392 Professional Business Environment 392 Collection and Disposal of Equipment and Batteries 3...

Page 11: ...2 Electrical Safety 13 Operational Safety 16 Maintenance Safety 18 Environmental Health and Safety Contact Information 19 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your Xerox printer ...

Page 12: ...and certification and compliance with electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product have been verified using Xerox materials only Note Unauthorized alterations which can include the addition of new functions or connection of external devices can affect the product certification For more information contact you...

Page 13: ...ce is unusually hot The printer emits unusual noise or odors The printer causes a circuit breaker fuse or other safety device to activate If any of these conditions occur do the following 1 Power off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Call an authorized service representative POWER CORD SAFETY INFORMATION Before operating your printer read the followin...

Page 14: ...ly accessible The power cord is attached to the printer as a plug in device on the back cover of the printer If it is necessary to disconnect all electrical power from the printer disconnect the power cord from the electrical outlet For details refer to the User Guide BATTERY SAFETY INFORMATION The Printed Wire Board Assembly Electronic Switching System PWBA ESS in this printer uses a lithium batt...

Page 15: ...ter Any part of the printer is damaged TELEPHONE LINE CORD W Wa ar rn niin ng g To reduce the risk of fire use only No 26 American Wire Gauge AWG or larger telecommunication line cord Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 15 Safety ...

Page 16: ...ed is dependent on copy volume Ozone is heavier than air and is not produced in amounts large enough to harm anyone Install the printer in a well ventilated room For more information in the United States and Canada go to www xerox com environment In other markets please contact your local Xerox representative or go to www xerox com environment_europe PRINTER LOCATION Place the printer on a level s...

Page 17: ...ildren Never throw toner toner cartridges drum cartridges or waste cartridges into an open flame When handling cartridges for example toner cartridges avoid skin and eye contact Eye contact with toner can cause irritation and inflammation Do not attempt to disassemble the cartridge which can increase the risk of skin or eye contact C Ca au ut tiio on n Use of non Xerox supplies is not recommended ...

Page 18: ...lies recycling programs go to www xerox com gwa W Wa ar rn niin ng g Do not use aerosol cleaners Aerosol cleaners can be explosive or flammable when used on electromechanical equipment When installing the device in a hallway or similar restricted area additional space requirements can apply Ensure that you comply with all workspace safety regulations building codes and fire codes for your area 18 ...

Page 19: ... supplies contact United States and Canada 1 800 ASK XEROX 1 800 275 9376 Europe EHS Europe xerox com For product safety information in the United States and Canada go to www xerox com environment For product safety information in Europe go to www xerox com msds Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 19 Safety ...

Page 20: ...20 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Safety ...

Page 21: ...d This chapter contains Parts of the Printer 22 Power Options 33 Accessing the Printer 35 Apps Features and Functions 38 Information Pages 40 The Embedded Web Server 42 Installation and Setup 47 Connecting the Printer 49 Initial Printer Setup 56 Installing the Software 58 More Information 63 ...

Page 22: ... NFC Area 5 Center Output Tray 6 Center Bottom Tray 7 Main Power Switch behind front door 8 Trays 1 4 9 Locking Casters 10 Leveler Foot 11 Tray 5 Bypass Tray 12 Smart Proximity Sensor 13 Left Tray 14 Front USB Port Type A 22 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Getting Started ...

Page 23: ...l document sizes 85 x 125 mm 297 x 432 mm 3 3 x 4 9 11 7 x 17 in Original document quantity 130 sheets of 80 g m paper B8170 Original document weights 38 200 g m Original document sizes 84 x 140 297 x 432 mm 3 3 x 5 11 7 x 17 in Original document quantity 250 sheets of 80 g m paper Follow these guidelines when you load original documents into the duplex automatic document feeder Load original docu...

Page 24: ... up to 297 x 432mm 11 7 x 17in The document glass automatically detects standard paper sizes Use the document glass rather than the duplex automatic document feeder to copy or scan the following types of original documents Paper with paper clips or staples attached Paper with wrinkles curls folds tears or notches Coated or carbonless paper or items other than paper such as cloth or metal Envelopes...

Page 25: ...ons Displays the current operating status of the printer Provides access to print copy and scan features Provides access to reference materials Provides access to the Tools and Setup menus Prompts you to load paper replace supplies and clear paper jams Displays errors and warnings Provides the Power Wake button that is used to power on or off the printer This button supports the power saver modes ...

Page 26: ...ake Button This button serves several power related functions When the printer is powered off pressing this button powers on the printer When the printer is powered on pressing this button displays a menu on the control panel From this menu you can choose to enter Sleep Mode restart the printer or power off the printer When the printer is powered on but in Sleep Mode pressing this button wakes the...

Page 27: ... condition or warning that requires your attention or the attention of your system administrator For example this color can indicate an out of toner condition a paper jam or that the printer is out of paper for the current job 6 Language Button Pressing the Language button allows you to set the language that appears on the control panel touch screen Note Sometimes this option is hidden from view F...

Page 28: ...Capacity Feeder 2 Work Surface 3 Convenience Stapler 4 RFID Radio Frequency Identification Card Reader Kit FINISHING OPTIONS Integrated Office Finisher 28 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Getting Started ...

Page 29: ...et Maker optional 2 Booklet Maker Side Cover optional 3 Right Tray 4 Booklet Maker Staple Cartridge optional 5 Finisher Top Cover 6 Creaser Unit optional 7 Staple Cartridge 8 Finisher Front Cover 9 Office Finisher 10 Hole Punch Waste Container optional 11 Hole Punch Unit optional 12 Center Tray Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 29 Getting Started ...

Page 30: ...l Transport Unit 2 Center Tray 3 Right Top Tray 4 Right Middle Tray 5 Staple Cartridge 6 Booklet Staple Unit 7 Booklet Maker Tray 8 Booklet Maker Unit 9 Finisher Front Cover 30 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Getting Started ...

Page 31: ...iness Ready Finisher with Optional Tri Fold Module 1 Folder Front Cover 2 Folder Bin Release Button 3 Folder Bin Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 31 Getting Started ...

Page 32: ...anel touch screen when paper of the same size is loaded in a tray For standard adjustable paper trays select an option A Allw wa ay ys s S Sh ho ow w This option shows the paper confirmation prompt on the control panel touch screen until the user dismisses it D De ella ay ye ed d C Co on nf fiir rm ma at tiio on n This option shows the paper confirmation prompt for a specified time At the end of t...

Page 33: ...ocedure The preferred method to power on and off the printer is to use the Power Wake button To power on the printer open the front door then power on the main power switch On the control panel press the P Po ow we er r W Wa ak ke e button To enter or exit Sleep mode press the P Po ow we er r W Wa ak ke e button Note When the printer receives data from a connected device the printer exits Sleep mo...

Page 34: ...a ar rt t To place the printer in Sleep Mode touch S Slle ee ep p In Sleep Mode the touch screen goes dark and the P Po ow we er r W Wa ak ke e button pulses To power off the printer touch P Po ow we er r O Of ff f A Please Wait message appears as the printer powers off 3 If you want to power off the printer for an extended period open the printer front door then power off the main power switch C ...

Page 35: ... W Wo or rk kp plla ac ce e C Cllo ou ud d This option enables cloud based authentication The printer connects directly to the Xerox Workplace Cloud solution This method provides multiple options for authentication To prove their identity users can use mobile authentication methods such as NFC or QR Codes use an identification card or type a user name and password X Xe er ro ox x S Se ec cu ur re ...

Page 36: ...ce Personalization for logged in users is enabled by default Personalization allows a logged in user to configure the following settings Personalized walk up screen When a user logs in the device launches their preferred app instead of the default walk up screen Personalized home screen A user can select their preferred apps to display in a preferred order on the home screen Personalized default s...

Page 37: ...trict the total number of jobs by type that a user can send to the printer The administrator can generate reports that list usage data for individual users and groups For details refer to the System Administrator Guide at www xerox com office ALB81XXdocs LOGGING IN Logging in is the process by which you identify yourself to the printer for authentication If authentication is set to access printer ...

Page 38: ...e Detected feature are enabled for an app you can create touchless workflows The following example describes this scenario for a 1 Touch App based on the Copy App If the 1 Touch App is selected as the default app when originals are detected and Auto Start is enabled for the 1 Touch App The control panel displays the Home screen When a user places original documents in the automatic document feeder...

Page 39: ...tain applications An individual user can choose the types of suggestions that they receive Personalized suggestions apply to the Copy Email and Scan To Apps only For more information about personalized workflow suggestions refer to Personalize Note The Adaptive Learning personalization feature is available to logged in users only For detailed instructions on how to configure Adaptive Learning refe...

Page 40: ...ide provides an overview of the key features of the printer Troubleshooting Print Quality Page The Troubleshooting Print Quality Page provides a list of common print quality problems and tips to help solve them Supplies Usage Page The Supplies Usage Page provides coverage information and part numbers for reordering supplies Graphics Demo Page Print this page to check the quality of graphics PCL Fo...

Page 41: ...re Printing a Configuration Report 1 At the printer control panel press the H Ho om me e button 2 Touch D De ev viic ce e I In nf fo or rm ma at tiio on n P Pa ag ge es s 3 Touch B Ba as siic c C Co on nf fiig gu ur ra at tiio on n R Re ep po or rt t or D De et ta aiille ed d C Co on nf fiig gu ur ra at tiio on n R Re ep po or rt t then touch P Pr riin nt t The printer prints the chosen configurat...

Page 42: ... for 2 minutes If the TCP IP address is 0 0 0 0 or begins with 169 it indicates that there is a network connectivity issue Viewing the IP Printer Address on the Control Panel To view the IP address of the printer on the control panel 1 At the printer control panel press the H Ho om me e button 2 Touch D De ev viic ce e A Ab bo ou ut t The IP address appears in the Network section of the About scre...

Page 43: ...en they use a compatible app P Pr ro op pe er rt tiie es s You can use the Properties tab to access and configure settings for your device System administrator login credentials are required to change most settings S Su up pp po or rt t This page provides access to general support information and telephone numbers You can use the Support page to access the Remote Control Panel and send diagnostic ...

Page 44: ...hen install the certificate on your client For information on obtaining installing and enabling certificates refer to the System Administrator Guide at www xerox com office ALB81XXdocs DOWNLOADING THE CONFIGURATION REPORT FROM THE EMBEDDED WEB SERVER From the Embedded Web Server you can download and save a copy of the Configuration Report to your computer hard drive Use configuration reports from ...

Page 45: ...able remote access to the device control panel click S St ta ar rt t R Re em mo ot te e S Se es ss siio on n The remote control panel sends a request to the local control panel If the local control panel is inactive the remote control panel session is activated automatically If a local user is active on the device a Remote Session Request message appears on the local control panel The local user c...

Page 46: ...pps Single Sign on SSO authentication is provided allowing you to access all of your SSO enabled apps without having to perform any additional login steps Xerox Workplace Cloud is easy to set up and use and because it is hosted in the cloud Xerox manage all updates and patches For more information about enabling Xerox Workplace Cloud for your device contact your system administrator or refer to th...

Page 47: ...mperature fluctuations can affect print quality Rapid heating of a cold room can cause condensation inside the printer which directly interferes with image transfer 2 Place the printer on a level solid non vibrating surface with adequate strength to hold the weight of the printer Ensure that the printer is horizontal and that all four feet are in solid contact with the surface To find the weight f...

Page 48: ... configure the device to connect routinely to an FTP directory on your network to update device software automatically You can also update the device software manually For more information about updating system operating software refer to the System Administrator Guide at www xerox com office ALB81XXdocs 48 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Getting Started ...

Page 49: ...ction is typically faster than USB and allows you direct access to the settings of the printer using the Embedded Web Server Note To access the Embedded Web Server a network connection is required W Wiir re elle es ss s N Ne et tw wo or rk k If your environment includes a wireless router or wireless access point you can connect the printer to the network with a wireless connection A wireless netwo...

Page 50: ...e at www xerox com office ALB81XXdocs WIRELESS NETWORK ADAPTER The Xerox Wireless Network Adapter enables you to use the Wireless Wizard to connect to a wireless network The compatibility of the Wireless Adapter is dependent on the device model and software version The Xerox Wireless Network Adapter supports the following Wi Fi Bands Dual Band 2 4 GHz and 5 GHz Network Standards 802 11ac 802 11n 8...

Page 51: ...ll the Wireless Network Adapter the Wi Fi Direct feature is enabled by default Wi Fi Direct Overview The Wi Fi Direct feature allows you to print from a mobile device to your printer using one of the following methods WPS push button for Wi Fi Direct enabled Android devices with the Mopria print plug in installed Soft Access Point AP for Apple iPhones and other mobile devices that do not support t...

Page 52: ... job 5 Submit the job for printing A message appears on the mobile device 6 Select C Co on nn ne ec ct t When the connection is made a message appears on the printer 7 At the printer control panel touch O OK K The job prints CONNECTING WITH NEAR FIELD COMMUNICATION NFC NFC Overview Near field communication NFC is a technology that enables devices to communicate when they are in close range NFC all...

Page 53: ...e e touch O On n 6 Exit S Se et tt tiin ng gs s Enabling NFC on the Mobile Device Most mobile devices have NFC disabled by default To enable NFC 1 Go to S Se et tt tiin ng gs s 2 Go to the NFC setting then touch O On n 3 Exit S Se et tt tiin ng gs s Using NFC on your Printer The NFC chip is on the bottom right of the control panel When NFC is enabled the NFC icon is lighted and you can use the NFC...

Page 54: ...rinter to supported Apple devices For information about AirPrint configuration settings refer to the System Administrator Guide at www xerox com office ALB81XXdocs Alternatively use a desktop computer to access the Embedded Web Server for your device then click the Help link that appears at the bottom of each page For details refer to Accessing the Embedded Web Server CONFIGURING A DEVICE FOR UNIV...

Page 55: ...r rn niin ng g To reduce the risk of fire use only No 26 American Wire Gauge AWG or larger telecommunication line cord 1 Ensure that the printer is powered off 2 Connect a standard RJ11 cable No 26 American Wire Gauge AWG or larger to the Line port on the back of the printer 3 Connect the other end of the RJ11 cable to an operating telephone line 4 Power on the printer 5 Enable and configure the F...

Page 56: ...hat the device stays in the appropriate configuration throughout day to day operations The feature ensures that values remain compliant without external device monitoring When a watched setting changes Configuration Watchdog detects the change on the next manual or scheduled check After a change is detected Configuration Watchdog remediates the feature to the required settings After remediation oc...

Page 57: ... your smartphone you can setup your new printer easily manage its configuration view alerts indicating supply requirements and order them and get live troubleshooting support for your printer The Xerox Easy Assist App has instructions and video links that help you to unpack the printer from its shipping box To install the Xerox Easy Assist app on your smartphone you need to scan a QR Code You can ...

Page 58: ...us UNIX platforms through the network interface INSTALLING THE PRINT DRIVERS FOR A WINDOWS NETWORK PRINTER 1 Insert the Software and Documentation disc into the appropriate drive on your computer If the installer does not start automatically navigate to the drive then double click the S Se et tu up p e ex xe e installer file Note If you do not have the Software and Documentation disc download the ...

Page 59: ... feature clear the check box for Q Qu ue er ry y t th he e p pr riin nt te er r a an nd d a au ut to om ma at tiic ca alllly y s se elle ec ct t t th he e d dr riiv ve er r t to o u us se e then click N Ne ex xt t 6 Click H Ha av ve e D Diis sk k 7 Click B Br ro ow ws se e Browse to then select the driver inf file for your printer Click O Op pe en n 8 Select your printer model then click N Ne ex x...

Page 60: ... rs s a an nd d S Sc ca an nn ne er rs s 2 To add the required printer click A Ad dd d a a P Pr riin nt te er r o or r S Sc ca an nn ne er r 3 In the list of available devices select the device that you want to use then click N Ne ex xt t Note If the printer that you want to use does not appear in the list click C Ca an nc ce ell To add the printer manually use the IP address of the printer For de...

Page 61: ...er rs s S Sc ca an nn ne er rs s The list of printers appears on the left of the window 3 For the list of printers click the Plus icon 4 At the top of the window click the D De ef fa au ullt t icon 5 Select your printer from the list then click A Ad dd d Note If your printer is not detected verify that the printer is powered on and that the Ethernet cable is connected properly Adding the Printer b...

Page 62: ...S FOR UNIX AND LINUX For more information on installing print drivers and utilities for UNIX and Linux refer to www xerox com office ALB81XXdrivers 62 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Getting Started ...

Page 63: ...d customized features to meet your individual needs www xerox com office businessresourcecenter Local sales and Technical Customer Support www xerox com office worldcontacts Printer registration www xerox com register Xerox Direct online store www direct xerox com LOCATING THE SERIAL NUMBER When you order supplies or contact Xerox for assistance you need the serial number of your device You can ob...

Page 64: ...64 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Getting Started ...

Page 65: ...tion Printer User Guide 65 Personalize This chapter contains Personalize Overview 66 Personalization by the User 67 Personalization from Adaptive Learning 73 1 Touch Apps 76 Creating Personalized Touchless Workflows 79 Removing All Personalizations 80 ...

Page 66: ...evice control panel You can create private 1 Touch Apps to save and simplify lengthy or frequent workflows After you create your 1 Touch Apps they appear on the logged in users Home screen For each app you can hide or show individual features and personalize default settings to meet your needs and save job settings for repeated use System administrators can use the Customization feature to configu...

Page 67: ...required app touch X X b Touch H Hiid de e 7 Touch D Do on ne e 8 Verify that only the required apps appear on the Home screen Rearranging Apps on the Home screen To rearrange apps on the Home screen for the logged in user 1 At the printer control panel press the H Ho om me e button 2 Touch L Lo og g I In n Type the User Name using the keypad then touch N Ne ex xt t Type the Password using the key...

Page 68: ...me screen and other personalized device settings R Re em mo ov ve e A Allll P Pe er rs so on na alliiz za at tiio on n This option removes all personalization for the logged in user including personalized 1 Touch apps Note Any customizations configured by the system administrator including 1 Touch EIP Single Touch and Weblet apps are not affected 5 At the prompt touch R Re em mo ov ve e Apps appea...

Page 69: ...uch the required app or 1 Touch App 7 Touch O OK K Setting the Originals Detected Option To set the default screen when original documents are detected 1 At the printer control panel press the H Ho om me e button 2 Touch L Lo og g I In n Type the user name using the keypad then touch N Ne ex xt t Type the password using the keypad then touch D Do on ne e 3 Touch P Pe er rs so on na alliiz ze e 4 T...

Page 70: ... ne e Showing all Features in the Features List To show all the hidden features for an app 1 At the printer control panel press the H Ho om me e button 2 Touch the app required 3 Select the job settings 4 Scroll to the bottom then touch S Sh ho ow w A Ad dd diit tiio on na all F Fe ea at tu ur re es s The hidden features list appears Saving App Default Settings You can use this feature to save a p...

Page 71: ...e 3 Touch the app required 4 Select the job settings that you want to save as the default settings 5 To enable Auto Start touch the A Au ut to o S St ta ar rt t W Wh he en n O Or riig giin na alls s a ar re e D De et te ec ct te ed d toggle button 6 Scroll to the bottom of the feature list then touch P Pe er rs so on na alliiz ze e 7 Touch S Sa av ve e S Se et tt tiin ng gs s a as s D De ef fa au ...

Page 72: ...m me e button 2 Touch L Lo og g I In n Type the user name using the keypad then touch N Ne ex xt t Type the password using the keypad then touch D Do on ne e 3 Touch L Lo og g I In n then touch P Pe er rs so on na alliiz ze e L La an ng gu ua ag ge e 4 To change the language touch the language required 5 To change the keyboard layout touch K Ke ey yb bo oa ar rd d L La ay yo ou ut t then touch the...

Page 73: ...nd the device suggests creating a 1 Touch App If a logged in user selects six or more features for a job a complex task is identified and the device suggests creating a 1 Touch App for the repeated job The 1 Touch App suggestion is offered immediately after job submission If the offer is accepted a 1 Touch App is created If the offer is declined the same 1 Touch App suggestion is not offered again...

Page 74: ... tu ur re es s The features are reordered based on the usage history of the logged in user 5 To modify the feature list manually touch the required option then do the following To hide a feature for the required feature touch the Eye icon To signify that the feature is hidden the Eye icon appears with a line across it To show a feature for the required feature touch the Eye icon To signify that a ...

Page 75: ... on ns s option from each suggestion screen 4 Touch the options required R Re ep pe et tiit tiiv ve e 1 1 T To ou uc ch h A Ap pp p Use this option to receive a suggestion to create a 1 Touch App for jobs that you program repeatedly C Co om mp plle ex x 1 1 T To ou uc ch h A Ap pp p Use this option to receive a suggestion to create a 1 Touch App for jobs with six or more feature selections F Fe ea...

Page 76: ...ps Private 1 Touch Apps are available only for the user that created the app and appear only on the Home screen for the logged in user After you create a private 1 Touch App you can save the app as a new private 1 Touch App then adjust the appearance and default settings for the new app as needed Note All private 1 touch Apps allow for temporary changes When the app is reset any temporary changes ...

Page 77: ...e ew w 1 1 T To ou uc ch h A Ap pp p 5 To enter a name touch the E En nt te er r 1 1 T To ou uc ch h A Ap pp p N Na am me e entry field then use the alphanumeric keypad Touch N Ne ex xt t 6 Do one of the following To create the 1 Touch App with the default settings touch C Cr re ea at te e 1 1 T To ou uc ch h A Ap pp p To modify the 1 Touch App settings touch P Pe er rs so on na alliiz ze e A Ap p...

Page 78: ... option to delete the 1 Touch App from the printer permanently H Hiid de e Use this option to remove the 1 Touch App from the Home screen The 1 Touch App is still available and you can add the app to the Home screen at any time 6 Touch D Do on ne e USING AND EDITING A 1 TOUCH APP To use a 1 Touch App 1 At the printer control panel press the H Ho om me e button 2 If required touch L Lo og g I In n ...

Page 79: ...rt When Originals Are Detected feature enabled To personalize the Entry Screen Defaults for Device Default App and Originals Detected the user chooses the private 1 Touch App Each day to run the job the user logs in to the device and places the first set of original documents in the automatic document feeder The private 1 Touch App launches automatically and the job initiates within 7 seconds The ...

Page 80: ...pad then touch D Do on ne e 3 Scroll to the bottom then touch P Pe er rs so on na alliiz ze e 4 Touch R Re em mo ov ve e A Allll P Pe er rs so on na alliiz za at tiio on ns s C Ca au ut tiio on n The Remove Home Personalization option removes personalization from the Home screen and other personalized device settings 5 At the prompt touch R Re em mo ov ve e A Allll 80 Xerox AltaLink B8145 B8155 B8...

Page 81: ...e installed as standard but are hidden when you use your device for the first time You can show hide or reorder Apps on the Home screen using the settings available in the Embedded Web Server For details about displaying configuring and customizing the Apps refer to the System Administrator Guide at www xerox com office ALB81XXdocs A range of Apps is available for download and installation from th...

Page 82: ... App Gallery User Guide available at www xerox com XeroxAppGallery If authentication or accounting is enabled on your device to access features enter your login details For details about Personalization for logged in users refer to Personalize CREATING A XEROX APP GALLERY ACCOUNT With an App Gallery account you have direct access to all the available Apps for your device An App Gallery account all...

Page 83: ...n n A welcome message appears that confirms that the account verification process is complete LOGGING IN TO YOUR XEROX APP GALLERY ACCOUNT When you are logged in to the App Gallery you can browse available Apps and install and update Apps To log in to your App Gallery Account 1 At the printer control panel press the H Ho om me e button 2 Touch X Xe er ro ox x A Ap pp p G Ga alllle er ry y then sel...

Page 84: ...ation process again touch I In ns st ta allll 8 To exit the Xerox App Gallery App press the H Ho om me e button Updating an App from the App Gallery 1 At the printer control panel press the H Ho om me e button 2 Touch X Xe er ro ox x A Ap pp p G Ga alllle er ry y then select L Lo og g I In n 3 To enter your email address use the touch screen keypad 4 To enter your password use the touch screen key...

Page 85: ...screen Note Sometimes this option is hidden from view For details see the System Administrator Guide at www xerox com office ALB81XXdocs About The About option provides an overview of your device the device serial number and information about current settings Information Pages Your printer has a set of information pages that you can print These pages include configuration and font information demo...

Page 86: ... the Xerox support team Note Your System Administrator is required to enable this feature using the Embedded Web Server Xerox Easy Assist XEA App Use the Xerox Easy Assist app to access and configure the printer from your smartphone By installing the Xerox Easy Assist app on your smartphone you can setup your new printer easily manage its configuration view alerts indicating supply requirements an...

Page 87: ...his page to check the quality of graphics PCL Font List The PCL Font List provides a printout of all PCL fonts that are available on the printer PostScript Font List The PostScript Font List provides a printout of all PostScript fonts that are available on the printer Printing Information Pages 1 At the printer control panel press the H Ho om me e button 2 Touch D De ev viic ce e I In nf fo or rm ...

Page 88: ...nt te er rs s This option provides the number of impressions made by the printer Impressions for 2 Sided sheets are identified as a separate line from 1 Sided sheets I Im ma ag ge es s S Se en nt t C Co ou un nt te er rs s This option provides the number of images sent using the Fax Email or Scan features F Fa ax x I Im mp pr re es ss siio on ns s C Co ou un nt te er rs s This option provides the ...

Page 89: ...nt te er r If you have the QR Code or IP Address available you can set up a new Xerox printer with the help of Xerox Easy Assist app On My Printers screen in the app touch the icon then touch S Se et t U Up p a a N Ne ew w P Pr riin nt te er r Follow the instructions from the app For more information refer to Adding Multiple Printers to the Xerox Easy Assist App P Pr riin nt te er r S St ta at tu ...

Page 90: ...use your mobile device to set up and manage your printer touch Y Ye es s Get the App screen appears to confirm the type of your mobile device Choose any one option iiO OS S To install the Xerox Easy Assist app for your iPhone select this option A An nd dr ro oiid d To install the Xerox Easy Assist app for your Android mobile device select this option I I h ha av ve e t th he e A Ap pp p If you hav...

Page 91: ...ter Checking the printer status and order supplies Downloading Print and Scan Drivers Printing Getting troubleshooting support Removing a printer from the XEA app My Printers list For Xerox Easy Assist app features refer to Xerox Easy Assist XEA App After Initial Installation Connecting to the Xerox Easy Assist App from the Control Panel For a printer that is already installed and does not require...

Page 92: ... additional printers directly to the list of My Printers To add printers that are on the network open the XEA app Home page On the My Printers screen touch the icon then refer to the following options S Se et tt tiin ng g U Up p a a N Ne ew w P Pr riin nt te er r To set up a new printer from your smartphone XEA app at the Add Printer screen select S Se et t U Up p a a N Ne ew w P Pr riin nt te er ...

Page 93: ...Note If the printer and mobile device cannot communicate ensure that they are on the same network Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 93 Xerox Apps ...

Page 94: ...o complete the job For example if the printer needs attention paper or supplies When the condition is resolved the printer automatically resumes printing When you send a Secure Print job the job is held until you release it by entering a passcode at the control panel For more details refer to Managing Special Job Types From the Jobs window in the Embedded Web Server you can view a list of active a...

Page 95: ...to pause the spooled print job 4 Printing stops to allow the printer to complete another job 5 To resume printing touch the I In nt te er rr ru up pt t button again Pausing or Deleting a Print Job 1 At the printer control panel press the H Ho om me e button 2 Touch J Jo ob bs s A list with active jobs that are queued for the printer appears 3 To pause a job that is printing touch the P Pa au us se...

Page 96: ...www xerox com office ALB81XXdocs 5 To return to the Home screen press the H Ho om me e button MANAGING SPECIAL JOB TYPES Special job types allow you to send a print job from your computer then print it from the printer control panel Select special job types in the print driver Printing Options tab under Job Type Saved Job Saved Jobs are documents that are sent to the printer and stored there for f...

Page 97: ...idential information After you send the job it is held at the printer until you enter your passcode at the printer control panel After a Secure Print job is printed it is deleted automatically Printing using Secure Print 1 In your software application access the print settings For most software applications press C CT TR RL L P P for Windows or C CM MD D P P for Macintosh 2 Select your printer the...

Page 98: ... the printer control panel Sample Set is a type of saved job with these features A Sample Set job appears in a folder named after the user ID associated with the print job A Sample Set job does not use a passcode Any user can print or delete a Sample Set job A Sample Set prints one copy of a job to allow you to proofread the job before printing any remaining copies After a Sample Set job is printe...

Page 99: ...use Any saved jobs appear on the Saved Jobs page Use the Saved Jobs page to view print and delete saved jobs and create and manage folders in which they are stored To manage jobs using the Embedded Web Server 1 At your computer open a Web browser In the address field type the IP address of the printer then press E En nt te er r or R Re et tu ur rn n 2 In the Embedded Web Server click J Jo ob bs s ...

Page 100: ...election select paper size color type and tray 8 As needed select job options 2 Sided Printing Collate Orientation Staple Folding Output Destination Note The available options vary by device 9 If Accounting is enabled enter your User ID and Account ID 10 Click S Su ub bm miit t J Jo ob b Reprinting Saved Jobs using the Embedded Web Server 1 At your computer open a Web browser In the address field ...

Page 101: ... C81XX Series printer This method of detection can prevent the accidental disclosure of confidential documents The system administrator can configure infrared mark detection for copy jobs When D De et te ec ct t M Ma ar rk k is enabled the device detects security marks on documents that are scanned When an infrared mark is detected during scanning depending on the settings configured the device in...

Page 102: ...ts Note When the original documents are detected the automatic document feeder confirmation indicator LED illuminates If the D De ef fa au ullt t S Sc cr re ee en n W Wh he en n O Or riig giin na alls s A Ar re e D De et te ec ct te ed d feature is configured when the original documents are detected the default app is launched automatically If the A Au ut to o S St ta ar rt t W Wh he en n O Or rii...

Page 103: ... placed documents in the feeder scanning continues until the feeder is empty 8 If Build Job is enabled touch S Sc ca an n then when prompted do these steps To change settings touch P Pr ro og gr ra am m N Ne ex xt t S Se eg gm me en nt t To scan another page touch S Sc ca an n N Ne ex xt t S Se eg gm me en nt t To finish touch S Su ub bm miit t 9 For logged in users if the Adaptive Learning featur...

Page 104: ...ize of the original document P Pr re es se et t S Sc ca an n A Ar re ea a This option specifies the area to scan when it matches a standard paper size In the scrolling list touch the desired paper size C Cu us st to om m S Sc ca an n A Ar re ea a You can specify the width and length of the area to scan To specify the original width or length touch the appropriate field To enter the size use the nu...

Page 105: ...g 1 At the printer control panel press the H Ho om me e button 2 Touch C Co op py y 3 Touch B Bo oo ok k C Co op py yiin ng g 4 Select one of the following options O Of ff f This option is the default setting B Bo ot th h P Pa ag ge es s This option scans both pages of an open book onto two sheets of paper L Le ef ft t R Riig gh ht t P Pa ag ge e O On nlly y This option scans the left or right pag...

Page 106: ...S Sp pe ec ciia all P Pa ag ge es s C Co ov ve er rs s Note If Paper Supply is set to Auto Paper Select the Paper Conflict screen appears Select the required paper tray then touch O OK K 4 For Covers Options select an option F Fr ro on nt t B Ba ac ck k S Sa am me e This option includes front and back covers from the same tray F Fr ro on nt t B Ba ac ck k D Diif ff fe er re en nt t This option inc...

Page 107: ...x To enter a page number use the numeric keypad Touch E En nt te er r 6 To specify the paper tray to use for the insert a Touch P Pa ap pe er r S Su up pp plly y b Touch the required paper tray c Touch O OK K 7 Touch A Ad dd d The insert appears in the list on the Inserts screen To add more inserts repeat the previous steps 8 Touch X X The options that you selected appear on the Special Pages scre...

Page 108: ...Note If Paper Supply is set to Auto Paper Select the Paper Conflict screen appears Select the required paper tray then touch O OK K 4 To enter the range of pages to print on different paper To enter the starting page number touch the first P Pa ag ge e N Nu um mb be er r field To enter the starting page number use the numeric keypad Touch E En nt te er r To enter the ending page number touch the s...

Page 109: ...ber touch an arrow The sample page shows the location of the page number f Touch O OK K 5 To insert a comment a Touch C Co om mm me en nt t b Touch O On n c For Stored Comments touch an option in the list Touch an existing comment To create a comment touch an A Av va aiilla ab blle e option To enter the annotation text use the touch screen keypad then touch O OK K To edit or delete a comment use t...

Page 110: ...out You can use Page Layout to place a defined number of pages on one or both sides of the paper To change the page layout 1 At the printer control panel press the H Ho om me e button 2 Touch C Co op py y 3 Touch P Pa ag ge e L La ay yo ou ut t 4 Select one of the following options P Pa ag ge es s p pe er r S Siid de e This option places a defined number of pages on one or both sides of the paper ...

Page 111: ...previous segment scanned touch the segments option then touch D De elle et te e L La as st t S Se eg gm me en nt t c To delete all the previous segment scanned touch the segments option then touch D De elle et te e A Allll S Se eg gm me en nt ts s 9 Program and scan more segments a Load the originals for the next segment b To change the settings for the next segment touch P Pr ro og gr ra am m N N...

Page 112: ...op py y 3 Change the settings required 4 Touch S Sa av ve e C Cu ur rr re en nt t S Se et tt tiin ng gs s 5 To create a new saved setting touch any option labeled A Av va aiilla ab blle e 6 Enter a name for the saved setting using the touch screen keyboard then touch O OK K Retrieving Saved Copy Settings You can retrieve and use any previously saved copy settings for current jobs Note To save the ...

Page 113: ...ss features enter your login details For details about Personalization for logged in users refer to Personalize COPYING AN ID CARD To copy an ID card 1 Lift the document feeder then place the original document in the upper left corner of the document glass 2 At the printer control panel press the H Ho om me e button 3 Touch I ID D C Ca ar rd d C Co op py y 4 To clear previous App settings touch R ...

Page 114: ...ntial documents The system administrator can configure infrared mark detection for jobs When D De et te ec ct t M Ma ar rk k is enabled the device detects security marks on documents that are scanned When a security mark is detected during scanning depending on the settings configured the device inhibits the job sends an email alert and continues the job or sends an email alert and inhibits the jo...

Page 115: ...ts Note When the original documents are detected the automatic document feeder confirmation indicator LED illuminates If the D De ef fa au ullt t S Sc cr re ee en n W Wh he en n O Or riig giin na alls s A Ar re e D De et te ec ct te ed d feature is configured when the original documents are detected the default app is launched automatically If the A Au ut to o S St ta ar rt t W Wh he en n O Or rii...

Page 116: ...ame then touch O OK K To save the scanned document as a specific file format touch the attachment file format then select the required format To create a searchable file or to add password protection from the file format menu select M Mo or re e To change the email message touch M Me es ss sa ag ge e enter a new message then touch O OK K To scan more documents using the document glass or to change...

Page 117: ... g then select an option 7 To start scanning touch P Pr re ev viie ew w The original documents are scanned then preview images appear on the device user interface 8 Scroll through and verify the preview images To change the size of the preview image thumbnails in the bottom left corner touch the large or small thumbnail view options To zoom in on an image tap the image twice To zoom out tap the im...

Page 118: ...an nu ua all E En nt tr ry y To enter an email address use the touch screen keypad 6 To add the recipient to the Device Address Book touch the A Ad dd dr re es ss s B Bo oo ok k icon 7 Do one of the following steps To create an entry touch C Cr re ea at te e N Ne ew w C Co on nt ta ac ct t To enter contact details touch a field then use the touch screen keypad Touch O OK K To add to an existing en...

Page 119: ...r to Email For information about all the Workflow Scanning App features and available settings refer to Apps Features For details on configuring and customizing the Apps refer to the System Administrator Guide at www xerox com office ALB81XXdocs If authentication or accounting is enabled on your device to access features enter your login details For details about Personalization for logged in user...

Page 120: ...detected on your job a message appears on the control panel to indicate the action taken For more information about Imaging Security contact your system administrator or refer to the System Administrator Guide at www xerox com office ALB81XXdocs USING WORKFLOW SCANNING To scan an original document 120 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Xerox Apps ...

Page 121: ...first Adjust the paper guides so that they fit against the original documents Note When the original documents are detected the automatic document feeder confirmation indicator LED illuminates 2 At the printer control panel press the H Ho om me e button 3 Touch W Wo or rk kf fllo ow w S Sc ca an nn niin ng g 4 To clear previous app settings touch R Re es se et t 5 To select a workflow from the Pic...

Page 122: ...ption then touch O OK K Note If the Add to pdf folder option is not available access the Embedded Web Server then enable the Filing Option settings For details refer to the System Administrator Guide at www xerox com office ALB81XXdocs If you are using the document glass to combine pages into a single scan file enable the Build Job feature To enable the feature touch the toggle button for B Bu uii...

Page 123: ...must be set up for the Workflow Scanning feature to be available For details refer to the System Administrator Guide at www xerox com office ALB81XXdocs Note On the Pick a Workflow screen the DEFAULT workflow is associated with the default file repository Creating a New Workflow 1 At your computer open a Web browser in the address field type the IP address of the printer then press E En nt te er r...

Page 124: ...pp Scanning to a Shared Network Folder You can scan to a shared folder on a network using SMB The folder can be on a server or computer running SMB services To scan to a shared network folder create a shared folder with read and write access privileges Sharing a Folder on a Windows Computer 1 Open Windows Explorer 2 Right click the folder you want to share then select P Pr ro op pe er rt tiie es s...

Page 125: ...fault settings create a 1 sided color portable document format p pd df f file You can change the default settings using the printer control panel or using the Embedded Web Server at your computer Control panel selections override the settings in the Embedded Web Server Scanning to the Public Mailbox Folder The printer provides a public mailbox folder to store scanned images You do not need a passw...

Page 126: ...m me en nt t To finish touch S Su ub bm miit t 9 To move the file to your computer use the Embedded Web Server For details refer to Retrieving Scan Files from a Mailbox Folder Scanning to a Private Mailbox Folder This feature allows you to scan documents to a private mailbox folder Private mailbox folders can require a password You can use the Embedded Web Server to create your private mailbox fol...

Page 127: ...er The system administrator can create a private mailbox folder at any time For details refer to the System Administrator Guide at www xerox com office ALB81XXdocs To create a private mailbox folder with a password 1 At your computer open a Web browser in the address field type the IP address of the printer then press E En nt te er r or R Re et tu ur rn n Note For details about obtaining the IP ad...

Page 128: ...mpted click S Sa av ve e then navigate to the location on your computer to save the file Open the file or close the dialog box R Re ep pr riin nt t prints the file without saving a copy of the file to your computer D De elle et te e removes the file from the mailbox When prompted click O OK K to delete the file or C Ca an nc ce ell to cancel the operation Note You can also print a mailbox file usi...

Page 129: ...able B Bu uiilld d J Jo ob b If you are scanning from 2 sided original documents touch 2 2 S Siid de ed d S Sc ca an nn niin ng g then select an option For details about available features refer to Apps Features 8 To start the scan touch S Sc ca an n 9 If Build Job is enabled when prompted do these steps To change settings touch P Pr ro og gr ra am m N Ne ex xt t S Se eg gm me en nt t To scan anot...

Page 130: ...s refer to Apps Features 7 To start the scan touch S Sc ca an n 8 If Build Job is enabled when prompted do these steps To change settings touch P Pr ro og gr ra am m N Ne ex xt t S Se eg gm me en nt t To scan another page touch S Sc ca an n N Ne ex xt t S Se eg gm me en nt t To finish touch S Su ub bm miit t W Wa ar rn niin ng g Do not remove the USB Flash drive while the printer is processing the...

Page 131: ...logged in users refer to Personalize Detecting Imaging Security Marks Imaging Security uses infrared light to track and manage sensitive documents If the I In nf fr ra ar re ed d S Se ec cu ur riit ty y option is enabled in the Embedded Web Server the device detects concealed security marks applied by a Xerox AltaLink C81XX Series printer This method of detection can prevent the accidental disclos...

Page 132: ...n T To o 4 If the Scan To destination window does not appear touch A Ad dd d D De es st tiin na at tiio on n 5 Add recipients To enter the email address manually touch E Em ma aiill Enter an email address then touch A Ad dd d To select a contact or group from the Device Address Book touch D De ev viic ce e A Ad dd dr re es ss s B Bo oo ok k Touch F Fa av vo or riit te es s or C Co on nt ta ac ct t...

Page 133: ... TO A USB FLASH DRIVE You can scan a document and store the scanned file on a USB Flash drive The Scan To App produces scans in j jp pg g p pd df f p pd df f a a x xp ps s and t tiif f file formats Note Only USB Flash drives formatted to the typical FAT32 file system are supported To scan to a USB Flash drive 1 Load the original document on the document glass or in the automatic document feeder 2 ...

Page 134: ...to the email address associated with a logged in user Note Only users authenticated through an LDAP server can have an associated email address Before scanning to a logged in user ensure that LDAP user authentication is configured For details refer to the System Administrator Guide at www xerox com office ALB81XXdocs The Scan To App produces scans in j jp pg g p pd df f p pd df f a a x xp ps s and...

Page 135: ...n the Feature Installation page provide a Scan to Cloud Licensing feature installation key To purchase a Scan to Cloud Licensing feature installation key for your device contact your Xerox representative For more information on configuring the Scan To Remote Destination feature refer to the System Administrator Guide Scanning to Cloud Services Before you scan to a cloud destination ensure that you...

Page 136: ... the touch screen keypad then touch E En nt te er r 8 To save the scanned document as a specific file format touch the file format then select the required format Adjust scanning options as needed 9 To begin the scan touch S Sc ca an n The printer scans documents to the folder that you specified 10 If you are scanning from the document glass when prompted to finish touch D Do on ne e or to scan an...

Page 137: ...uch D De ev viic ce e A Ad dd dr re es ss s B Bo oo ok k Select the required contact then touch the Scan To location Note For details on how to associate a networked folder with an address book contact refer to Adding a Scan To Destination to an Address Book Entry 5 To add another Scan To destination touch A Ad dd d D De es st tiin na at tiio on n then select the required destination 6 To save the...

Page 138: ...humbnails in the bottom left corner touch the large or small thumbnail view options To zoom in on an image tap the image twice To zoom out tap the image twice 9 To scan more original documents a Load your original documents in the document feeder or place a single document on the document glass b Swipe to scroll to the end of the thumbnail images then touch S Sc ca an n M Mo or re e c If you are u...

Page 139: ...ter the Host Name Port number For Netware enter the Server Name Server Volume NDS Tree and NDS Context 6 For SMB in the S Sh ha ar re e field enter the name of the destination folder For example to save scanned files to a shared folder named scans type s sc ca an ns s 7 In Document Path enter the name of the subfolder within the destination folder For example to save the scanned files to a folder ...

Page 140: ...onfigure the Fax Settings to ensure that they are compatible with your local connection and regulations The Fax Settings include optional features you can use to configure the printer for faxing Note Not all options listed are supported on all printers Some options apply only to a specific printer model configuration operating system or print driver type For information about all the Fax App featu...

Page 141: ...ts Note When the original documents are detected the automatic document feeder confirmation indicator LED illuminates If the D De ef fa au ullt t S Sc cr re ee en n W Wh he en n O Or riig giin na alls s A Ar re e D De et te ec ct te ed d feature is configured when the original documents are detected the default app is launched automatically If the A Au ut to o S St ta ar rt t W Wh he en n O Or rii...

Page 142: ... 2 S Siid de ed d S Sc ca an nn niin ng g then select an option For details about available features refer to Apps Features 7 Touch S Se en nd d 8 If Build Job is enabled touch S Sc ca an n then when prompted do these steps To change settings touch P Pr ro og gr ra am m N Ne ex xt t S Se eg gm me en nt t To scan another page touch S Sc ca an n N Ne ex xt t S Se eg gm me en nt t To finish touch S S...

Page 143: ... To enter the name of the sender touch the F Fr ro om m field then use the touch screen keyboard Touch O OK K 7 To add a comment do one of the following steps Touch an existing comment Touch an Available comment then touch the E Ed diit t icon To type text use the touch screen keypad Touch O OK K Note To delete an existing comment touch the comment then touch X X To confirm the action touch D De e...

Page 144: ...re e P Po olllliin ng g 1 Load your original documents 2 At the printer control panel press the H Ho om me e button then touch F Fa ax x 3 If the entry screen is displayed touch P Po olllliin ng g or touch A Ad dd d R Re ec ciip piie en nt t then touch P Po olllliin ng g 4 Touch S St to or re e P Po olllliin ng g F Fiille es s 5 Touch N No on n S Se ec cu ur re e S St to or ra ag ge e then touch O...

Page 145: ...ed for polling on the local device a Touch L Lo oc ca all F Fa ax x P Po olllliin ng g b Touch P Pr riin nt t c To delete stored faxes after they print touch E Em mp pt ty y F Fa ax x P Po olllliin ng g To confirm touch E Em mp pt ty y F Fa ax x M Ma aiillb bo ox x The local faxes that are stored for polling print 5 To print faxes that are stored for polling on a remote device a Touch R Re em mo o...

Page 146: ... Mailbox Documents To use this feature ensure that you have the documents stored in a mailbox For details refer to Storing a Fax in a Local Mailbox To print local mailbox documents 1 At the printer control panel press the H Ho om me e button then touch F Fa ax x 2 If the entry screen appears touch M Ma aiillb bo ox xe es s or touch A Ad dd d R Re ec ciip piie en nt t then touch M Ma aiillb bo ox x...

Page 147: ... E En nt te er r R Re em mo ot te e F Fa ax x N Nu um mb be er r then use the numeric keypad Touch O OK K 6 To enter the mailbox number touch the M Ma aiillb bo ox x N Nu um mb be er r field then use the numeric keypad Touch E En nt te er r 7 If a passcode is required touch the M Ma aiillb bo ox x P Pa as ss sc co od de e field To enter the four digit mailbox passcode use the keypad Touch O OK K 8...

Page 148: ...o send a fax from Windows applications 1 With the desired document or image open in your application open the Print dialog box For most software applications click F Fiille e P Pr riin nt t or press C CT TR RL L P P 2 Select the required printer To open the print driver dialog box click P Pr riin nt te er r P Pr ro op pe er rt tiie es s 3 On the P Pr riin nt tiin ng g O Op pt tiio on ns s tab from...

Page 149: ...list click X Xe er ro ox x F Fe ea at tu ur re es s 4 From the Paper Output window click J Jo ob b T Ty yp pe e then click F Fa ax x 5 To add a recipient in the Fax window click the R Re ec ciip piie en nt ts s tab then click the A Ad dd d R Re ec ciip piie en nt t icon Type the recipient name and fax number add other information as required then click O OK K To add more recipients repeat this pro...

Page 150: ...om office ALB81XXdocs If authentication or accounting is enabled on your device to access features enter your login details For details about Personalization for logged in users refer to Personalize SENDING A SERVER FAX If a fax server is connected to the network you can send a document to a fax machine without requiring a dedicated telephone line When you use the server fax a document is scanned ...

Page 151: ...er clips from the pages Insert the original documents face up in the duplex automatic document feeder with the top of the page entering the feeder first Adjust the paper guides so that they fit against the original documents Note When the original documents are detected the automatic document feeder confirmation indicator LED illuminates 2 At the device control panel press the H Ho om me e button ...

Page 152: ...ese steps To change settings touch P Pr ro og gr ra am m N Ne ex xt t S Se eg gm me en nt t To scan another page touch S Sc ca an n N Ne ex xt t S Se eg gm me en nt t To finish touch S Su ub bm miit t 9 To return to the Home screen press the H Ho om me e button SENDING A DELAYED SERVER FAX You can set a time in the future for the printer to send your fax job The delay can range from 15 minutes thr...

Page 153: ... Se en nd d The fax is scanned and saved then sent at the time you specified 9 To return to the Home screen press the H Ho om me e button Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 153 Xerox Apps ...

Page 154: ...drive 1 Insert the USB Flash drive into the USB port on the printer 2 At the USB Drive Detected screen touch P Pr riin nt t f fr ro om m U US SB B Note If the Print from USB feature does not appear enable the feature or contact your system administrator For details refer to the System Administrator Guide at www xerox com office ALB81XXdocs 3 To select a file for printing browse to the file then to...

Page 155: ...om mailbox feature allows you to print a file that is stored in a folder on the printer hard drive To print from a mailbox 1 At the control panel press the H Ho om me e button then touch P Pr riin nt t F Fr ro om m 2 Select M Ma aiillb bo ox xe es s then touch the name of the folder that contains the document Note If Mailboxes does not appear enable the feature or contact the system administrator ...

Page 156: ... enabled on your device to access features enter your login details PRINTING WITH THE PRINTBYXEROX APP 1 Send an email with an attachment that contains a supported file type to Print printbyxerox com First time users receive a response email with a user ID and password 2 At the Xerox device control panel press the H Ho om me e button 3 Touch P Pr riin nt tB By yX Xe er ro ox x 4 Enter your email a...

Page 157: ... use the Connect for XMPie App from the Home screen touch C Co on nn ne ec ct t f fo or r X XM MP Piie e The main screen displays Featured Products and Product Categories You can browse the categories for the products that you want to create Follow the instructions on screen to create a job with customized fields You can preview and print as needed For more information on XMPie go to www support x...

Page 158: ...158 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Xerox Apps ...

Page 159: ... B8155 B8170 Series Multifunction Printer User Guide 159 Printing This chapter contains Printing Overview 160 Selecting Printing Options 161 Print Jobs 171 Printing Features 176 Using Custom Paper Sizes 186 Print From 189 ...

Page 160: ...nter 5 To access the print driver settings for Windows select P Pr riin nt te er r P Pr ro op pe er rt tiie es s P Pr riin nt t O Op pt tiio on ns s or P Pr re ef fe er re en nc ce es s For Macintosh select X Xe er ro ox x F Fe ea at tu ur re es s The name of the option can vary depending on your application 6 Modify the print driver settings as necessary then click O OK K 7 To send the job to the...

Page 161: ...e the help click the H He ellp p button in the bottom left corner of the Printing Preferences window Information about Printing Preferences appears in the Help window From this window you can select by topic or use the search field In the search field enter the topic or function required WINDOWS PRINTING OPTIONS Setting Default Printing Options for Windows When you print from any software applicat...

Page 162: ...s print driver options click the H He ellp p button in the Printing Preferences window Selecting Printing Options for an Individual Job for Windows To use special printing options for a particular job you can change the Printing Preferences before sending the job to the printer 1 With the document open in your software application access the print settings For most software applications click F Fi...

Page 163: ...nstalled Note If a finisher is installed and the C Co on nd diit tiio on na all F Fiin niis sh he er r O Of ff fs se et t setting is enabled when the finisher operates at a lower speed than the device and no other finishing settings are selected the offset function is disabled If other finishing settings are selected the offset function operates normally If the device and finisher operate at the s...

Page 164: ...e document open in your application click F Fiille e P Pr riin nt t 2 To open the Printing Preferences window select your printer then click P Pr ro op pe er rt tiie es s or P Pr re ef fe er re en nc ce es s 3 In the Printing Properties window click the tabs then select the required settings 4 In the Printing Properties window click S Sa av ve ed d S Se et tt tiin ng gs s or P Pr re es se et ts s ...

Page 165: ... the printer R Riig gh ht t T Tr ra ay y This option selects the output tray on top of the Office Finisher R Riig gh ht t T To op p T Tr ra ay y This option selects the output tray on top of the Business Ready Finisher R Riig gh ht t M Miid dd dlle e T Tr ra ay y This option selects the output tray that is in the middle of the Business Ready Booklet Maker Finisher R Riig gh ht t B Bo ot tt to om m...

Page 166: ...upplies status at any time Provide a common look and feel across the many different suppliers of UNIX and Linux operating systems Installing Xerox Printer Manager Before you begin ensure that you have root or superuser privileges to install Xerox Printer Manager To install Xerox Printer Manager 1 Download the appropriate package for your operating system To locate print drivers for your printer go...

Page 167: ...System print driver You do not need both drivers Xerox recommends that you install one of the full featured custom print drivers for Linux To locate drivers for your printer go to www xerox com support drivers If you use CUPS ensure that CUPS is installed and running on your workstation The instructions for installing and building CUPS are contained in the CUPS Software Administrators Manual writt...

Page 168: ...ownloadable files for the IBM AS 400 operating system unzip the downloaded XTOOLSxxxx zip file then follow the instructions to install the library Download and install the library only once Note The host print transform works only on AFPDS and SCS files To use the WSCO for printing convert IPDS formatted printer files to AFPDS files Administrator credentials with IOSYSCFG permissions are required ...

Page 169: ...rsal Print To add a printer in Windows OS do the following 1 To add a printer in Windows Operating System do the following For Windows 10 click S Se et tt tiin ng gs s P Pr riin nt te er rs s s sc ca an nn ne er rs s A Ad dd d a a p pr riin nt te er r o or r s sc ca an nn ne er r For Windows 11 and later click S Se et tt tiin ng gs s B Bllu ue et to oo ot th h d de ev viic ce es s P Pr riin nt te ...

Page 170: ...and Setup instructions that are included with the kit To use Wi Fi Direct in the Embedded Web Server enable the Wi Fi Direct feature For details on configuring Wi Fi Direct refer to the System Administrator Guide at www xerox com office ALB81XXdocs To configure the Wireless settings ensure that devices are connected to the same wireless network as the printer The name and location of your printer ...

Page 171: ... et ta aiills s then touch J Jo ob b S Se et tt tiin ng gs s or R Re eq qu uiir re ed d R Re es so ou ur rc ce es s 4 To return to the Home screen press the H Ho om me e button Note The system administrator can restrict users from deleting jobs If a system administrator restricts job deletion you can view the jobs but you cannot delete them Only the user that sent the job or the system administrat...

Page 172: ...er then print it from the printer control panel Select special job types in the print driver Printing Options tab under Job Type Saved Job Saved Jobs are documents that are sent to the printer and stored there for future use All users can print or delete a Saved Job At the control panel from the Print From menu you can view and print saved jobs In the Embedded Web Server in the Jobs window you can...

Page 173: ...ter control panel After a Secure Print job is printed it is deleted automatically Printing using Secure Print 1 In your software application access the print settings For most software applications press C CT TR RL L P P for Windows or C CM MD D P P for Macintosh 2 Select your printer then open the print driver For Windows click P Pr riin nt te er r P Pr ro op pe er rt tiie es s Depending on your ...

Page 174: ...mple Set job appears in a folder named after the user ID associated with the print job A Sample Set job does not use a passcode Any user can print or delete a Sample Set job A Sample Set prints one copy of a job to allow you to proofread the job before printing any remaining copies After a Sample Set job is printed it is deleted automatically To print a Sample Set refer to Printing using Sample Se...

Page 175: ...and shows the number of remaining copies of the job 4 Select an option To print the remaining copies of the job touch R Re elle ea as se e To delete the remaining copies of the job touch D De elle et te e 5 To return to the Home screen press the H Ho om me e button Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 175 Printing ...

Page 176: ...pts you to remove any other paper from the tray and load the paper that is required for your job Note Load the Bypass Tray with the correct size and type of paper for the print job For banner paper ensure that you select the appropriate paper size setting then load banner paper in the Bypass Tray For details refer to Large Banner Paper Scaling Scaling reduces or enlarges the original document to m...

Page 177: ...the printed pages turn These settings override the application page orientation settings 1 1 S Siid de ed d P Pr riin nt t This option prints on one side of the media Use this option when printing on envelopes labels or other media that cannot be printed on both sides 2 2 S Siid de ed d P Pr riin nt t This option prints the job on both sides of the paper to allow binding on the long edge of the pa...

Page 178: ...to adjust the variation between light and dark areas of the print job PRINTING MULTIPLE PAGES TO A SINGLE SHEET When printing a multiple page document you can print more than one page on a single sheet of paper To print 1 2 4 6 9 or 16 pages per side on the Page Layout tab select P Pa ag ge es s P Pe er r S Sh he ee et t To locate Pages Per Sheet in Windows on the Document Options tab click P Pa a...

Page 179: ...in the print options list click X Xe er ro ox x F Fe ea at tu ur re es s Within Xerox Features in the options list click S Sp pe ec ciia all P Pa ag ge es s Printing Cover Pages A cover page is the first or last page of a document You can select paper sources for the cover pages that are different from the source used for the body of a document For example you can use your company letterhead for t...

Page 180: ...in multiple exceptions For example your print job contains 30 pages You want five pages to print on only one side of a special paper and the remainder of the pages printed 2 sided on regular paper You can use exception pages to print the job In the Exceptions window you can set the location characteristics and paper settings for the exception pages P Pa ag ge es s Specifies the page or range of pa...

Page 181: ...ture annotation select the scaling option that specifies the size of the picture in relation to the original image Use the arrows to scale the image in increments of 1 To define the angle of the annotation on the page specify the position option Or to rotate the annotation left or right by increments of 1 use the arrows To define the location of the annotation on the page specify the position opti...

Page 182: ...ition of the watermark Select the scaling option that specifies the size of the picture in relation to the original image Use the arrows to scale the image in increments of 1 To define the angle of the image on the page specify the position option or to rotate the image left or right by increments of 1 use the arrows To define the location of the image on the page specify the position option or to...

Page 183: ...ion or tab to set advanced printing options Advanced printing selections apply to all jobs that you print with the print driver Note Not all options listed are supported on all printers Some options apply only to a specific printer model configuration operating system or print driver type Job Identification You can use the Job ID feature to change the job identification setting for your print job ...

Page 184: ...s feature is available on a Windows computer that is printing to a network printer It applies to the PostScript and PCL print drivers Setting Encryption Defaults in Windows 1 Navigate to the list of printers on your computer For Windows Server 2008 and later click S St ta ar rt t S Se et tt tiin ng gs s P Pr riin nt te er rs s For Windows 7 click S St ta ar rt t D De ev viic ce es s a an nd d P Pr...

Page 185: ...nter E En nc cr ry yp pt t A Allll D Do oc cu um me en nt ts s This option encrypts all documents that you send to the printer M Ma an nu ua alllly y E En nc cr ry yp pt t D Do oc cu um me en nt ts s This option allows you to set encryption for specific jobs that you send to the printer Note Manually Encrypt Documents is the default printer setting 5 Click A Ap pp plly y 6 To save the settings cli...

Page 186: ...ating and Saving Custom Sizes for the Windows V3 Print Driver 1 In the print driver click the P Pr riin nt tiin ng g O Op pt tiio on ns s tab 2 For Paper click the arrow then select O Ot th he er r S Siiz ze e A Ad dv va an nc ce ed d P Pa ap pe er r S Siiz ze e O Ou ut tp pu ut t P Pa ap pe er r S Siiz ze e N Ne ew w 3 In the New Custom Paper Size window enter the height and width of the new size...

Page 187: ...y settings for Fully Adjustable or Dedicated mode refer to Configuring Paper Tray Settings You can print a custom size paper from a Dedicated tray First set the custom size with the tray in Fully Adjustable mode then change the tray settings to Dedicated mode 1 Open the paper tray then load the custom size paper 2 Close the tray 3 At the control panel to define the new paper size touch S Siiz ze e...

Page 188: ...lect your printer 3 In the Print dialog box click P Pr riin nt te er r P Pr ro op pe er rt tiie es s 4 On the Printing Options tab from the Paper list select O Ot th he er r S Siiz ze e 5 To select a custom paper size select F Fiit t t to o N Ne ew w P Pa ap pe er r S Siiz ze e then select the custom paper size 6 Select any other required options then click O OK K 7 In the Print dialog box click P...

Page 189: ...ouch R Re em mo ov ve e To remove all the files touch a file then select R Re em mo ov ve e A Allll To confirm removal touch R Re em mo ov ve e A Allll 6 Adjust the feature settings as needed 7 Touch P Pr riin nt t 8 When you are finished remove the USB Flash drive 9 To return to the Home screen press the H Ho om me e button PRINTING FROM SAVED JOBS To print from saved jobs 1 At the control panel ...

Page 190: ... local computer hard drive mass storage device or network drive To print from the Embedded Web Server 1 At your computer open a Web browser In the address field type the IP address of the printer then press E En nt te er r or R Re et tu ur rn n Note For details about obtaining the IP address of your printer refer to Finding the IP Address of Your Printer 2 In the Embedded Web Server click the P Pr...

Page 191: ...sure that the job was sent to the queue wait for the job submission confirmation message to appear before you close this page Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 191 Printing ...

Page 192: ...192 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Printing ...

Page 193: ...155 B8170 Series Multifunction Printer User Guide 193 Paper and Media This chapter contains Paper and Media Overview 194 Supported Paper 195 Configuring Paper Tray Settings 203 Loading Paper 207 Printing on Special Paper 217 ...

Page 194: ...pe Tray kit The printer can use various media types such as plain recycled paper letterhead pre printed paper cardstock labels transparencies and envelopes Ensure that you use the correct media for the tray that you are loading You can load all types of media in Bypass Tray excluding labels For details on supported paper types and weights refer to Supported Paper Types and Weights W Wa ar rn niin ...

Page 195: ...ides to fit the paper size Fan paper before loading it in the paper tray If excessive jams occur use paper or other approved media from a new package Use only recommended Xerox transparencies Print quality could vary with other transparencies Do not print on label media once a label has been removed from a sheet Use only paper envelopes Print envelopes 1 sided only PAPER THAT CAN DAMAGE YOUR PRINT...

Page 196: ...ure Store paper flat either on pallets cartons shelves or in cabinets Avoid food or drinks in the area where paper is stored or handled Do not open sealed packages of paper until you are ready to load them into the printer Leave stored paper in the original packaging The paper wrapper protects the paper from moisture loss or gain Some special media is packaged inside resealable plastic bags Store ...

Page 197: ...etterhead Recycled Bond Pre Printed Custom Types 1 6 64 105 g m Lightweight Cardstock Lightweight Glossy Cardstock 106 169 g m Cardstock Glossy Cardstock 170 256 g m Heavyweight Cardstock Heavyweight Cardstock Reloaded Heavyweight Glossy Cardstock Heavyweight Glossy Cardstock Reloaded Custom Type 7 257 300 g m Transparencies Bypass Tray Lightweight 52 63 g m Plain Hole Punched 64 90 g m Letterhead...

Page 198: ...ck Glossy Cardstock 170 256 g m Heavyweight Cardstock Heavyweight Cardstock Reloaded Heavyweight Glossy Cardstock Heavyweight Glossy Cardstock Reloaded Custom Type 7 257 300 g m Transparencies Envelopes 75 90 g m Envelope Tray Envelopes 75 90 g m Note Pre cut tabs are not supported 198 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Paper and Media ...

Page 199: ... 13 4 in 216 x 340 mm Tray 2 A6 105 x 148 mm 4 1 x 5 8 in A5 148 x 210 mm 5 8 x 8 3 in A4 210 x 297 mm 8 3 x 11 7 in A3 297 x 420 mm 11 7 x 16 5 in B6 176 x 125 mm 6 9 x 4 9 in B5 176 x 250 mm 6 9 x 9 8 in B4 250 x 353 mm 9 8 x 13 9 in JIS B6 128 x 182 mm 5 0 x 7 2 in JIS B5 182 x 257 mm 7 2 x 10 1 in JIS B4 257 x 364 mm 10 1 x 14 3 in 215 x 315 mm 8 5 x 12 4 in SRA3 320 x 450 mm 12 6 x 17 7 in St...

Page 200: ... in Postcard 3 5 x 5 5 in 89 x 140 mm Postcard 4 x 6 in 102 x 152 mm 5 x 7 in 127 x 178 mm Statement 5 5 x 8 5 in 140 x 216 mm Executive 7 25 x 10 5 in 184 x 267 mm 8 x 10 in 203 x 254 mm Letter 8 5 x 11 in 216 x 279 mm 9 x 11 in 229 x 279 mm US Folio 8 5 x 13 in 216 x 330 mm 8 5 x 13 4 in 216 x 340 mm Legal 8 5 x 14 in 216 x 356 mm Tabloid 11 x 17 in 279 x 432 mm 12 x 18 in 305 x 457 mm 12 x 19 i...

Page 201: ... x 182 mm 5 0 x 7 2 in JIS B5 182 x 257 mm 7 2 x 10 1 in JIS B4 257 x 364 mm 10 1 x 14 3 in SRA3 320 x 450 mm 12 6 x 17 7 in 215 x 315 mm 8 5 x 12 4 in Statement 5 5 x 8 5 in 140 x 216 mm Executive 7 25 x 10 5 in 184 x 267 mm Letter 8 5 x 11 in 216 x 279 mm US Folio 8 5 x 13 in 216 x 330 mm Legal 8 5 x 14 in 216 x 356 mm Tabloid 11 x 17 in 279 x 432 mm 8 x 10 in 203 x 254 mm 12 x 18 in 305 x 457 m...

Page 202: ...x 148 mm 3 9 x 5 8 in Maximum 320 x 457 mm 12 5 x 18 in Trays 3 and 4 of the Tandem Tray Module Standard sizes only A4 210 x 297 mm 8 3 x 11 7 in Letter 216 x 279 mm 8 5 x 11 in JIS B5 182 x 257 mm 7 2 x 10 1 in Executive 184 x 267 mm 7 25 x 10 5 in Bypass Tray Minimum 89 x 98 mm 3 5 x 3 9 in Maximum 320 x 483 mm 12 6 x 19 in Bypass Tray banner paper Minimum 89 x 483 mm 3 5 x 19 in Maximum 320 x 1...

Page 203: ... you close the tray the control panel prompts you to set the paper size type and color of paper loaded When a paper tray is set to Dedicated mode the control panel prompts you to load a specific paper size type and color If you move the guides to load a different paper size the control panel displays an error message To configure the tray settings for Fully Adjustable or Dedicated mode refer to Co...

Page 204: ...RING TRAYS 3 AND 4 OF THE TANDEM TRAY MODULE Trays 3 and 4 in the Tandem Tray Module are high capacity paper trays Configure Trays 3 and 4 to support the paper in use For details on supported paper sizes refer to Supported Paper To configure Trays 3 and 4 in the Tandem Tray Module Note Before you make any tray adjustments compare the paper size to the current Tray 3 and 4 configurations If the pap...

Page 205: ... front of the tray 3 For the rear spacer plate place the tabs at the bottom of the plate into the slots that correspond with the correct paper size Slide down the spacer plate then engage the peg on the top of the tray with the matching hole in the spacer plate To secure the spacer plate install the screw Repeat the procedure for the spacer plate at the front of the tray Xerox AltaLink B8145 B8155...

Page 206: ...he pin 5 Load paper close the side gate then close the tray 6 At the control panel select the correct type and color 7 To confirm the settings touch C Co on nf fiir rm m For information about loading paper in Tray 6 refer to Loading Paper in Tray 6 206 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Paper and Media ...

Page 207: ...ated the control panel displays the media settings for the tray A warning message appears on the control panel when the wrong media is loaded in the tray or when the tray guides are set incorrectly Note Only the system administrator can change the media settings for a dedicated tray For details on how to configure tray settings refer to Configuring Paper Tray Settings When the paper in the tray is...

Page 208: ... Do one of the following For long edge feed Insert letterhead and pre printed paper face down with the top edge toward the front Load hole punched paper with the holes to the left Note Do not load the paper above the maximum fill line Overfilling the tray can cause paper jams For short edge feed Insert letterhead and pre printed paper face down with the top edge to the left Load hole punched paper...

Page 209: ...tandard position the guides move into the supported standard paper settings You can use the Paper Size Preference feature to set the preferred paper size to imperial or metric Paper size options that use the selected units setting appear at the top of the Paper Selection list on the Print tab and User Interface You can select from the following options of different measurement units I In nc ch he ...

Page 210: ... the guides outward until they stop 3 To move out the paper length guide pinch the guide lever and slide the guide outward 4 To move out the paper width guide pinch the guide lever and slide the guide outward 210 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Paper and Media ...

Page 211: ...ng Trays 3 and 4 of the Tandem Tray Module To load the paper in Trays 3 and 4 of the Tandem Tray Module 1 Pull out the tray until it stops Wait for the tray to lower and stop 2 Fan the edges of the paper before you load it into the paper trays The procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams Note To avoid paper jams and misfeeds do not r...

Page 212: ...ect the correct paper type and color If letterhead paper is loaded in the printer for type select L Le et tt te er rh he ea ad d If pre printed paper is loaded in the printer for type select P Pr re e p pr riin nt te ed d 6 To confirm the settings touch C Co on nf fiir rm m LOADING PAPER IN THE BYPASS TRAY The Bypass Tray supports the widest variety of media types The tray is intended primarily fo...

Page 213: ... of the tray 3 Flex the sheets back and forth and fan them then align the edges of the stack on a level surface The procedure separates any sheets that are stuck together and reduces the possibility of jams Note To avoid jams and misfeeds do not remove paper from its packaging until you are ready to use it Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 213 Paper and Media...

Page 214: ...ort edge feed printing Load letterhead and pre printed paper face up with the top edge to the right Load hole punched paper with the holes toward the rear Note Do not load paper above the maximum fill line Overfilling can cause paper jams 5 Adjust the width guides until they touch the edges of the paper 214 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Paper and Media ...

Page 215: ...g Tray 6 To load paper in Tray 6 1 At the high capacity feeder squeeze the handle and pull out Tray 6 until it stops 2 Open the side gate then wait for the tray to lower and stop 3 The control panel displays the paper tray settings Ensure that you load the correct paper type into the tray Note Do not load custom size paper into Tray 6 4 Before you load the paper into the trays fan the edges of the...

Page 216: ... line Overfilling can cause paper jams 6 Close the side gate then close Tray 6 7 At the control panel select the correct type and color If letterhead paper is loaded in the printer for type select L Le et tt te er rh he ea ad d If pre printed paper is loaded in the printer for type select P Pr re e p pr riin nt te ed d 8 To confirm the settings touch C Co on nf fiir rm m 216 Xerox AltaLink B8145 B...

Page 217: ...e brand Maintain constant temperatures and relative humidity Store unused envelopes in their packaging to avoid excess moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing Remove air bubbles from the envelopes before loading them into the tray by setting a heavy book on top of the envelopes In the print...

Page 218: ...es of the tray Note If you do not load envelopes in the Bypass Tray right after they are removed from the packaging they can bulge To avoid jams flatten the envelopes 218 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Paper and Media ...

Page 219: ...on adhesive flap on a short edge load envelopes face down with the flaps open and flaps toward the left Note For envelopes to print correctly when you load envelopes with the flaps open in the print driver set the orientation as needed 4 At the control panel select the correct paper size type and color Ensure that the paper type is set to Envelope 5 To confirm the settings touch C Co on nf fiir rm...

Page 220: ...out the Envelope Tray until it stops 2 Load the envelopes in the tray face up with the flaps closed and flaps toward the left Note When loading 6 Envelopes or small custom envelope sizes with the flap on the long edge keep the short edge to the left flaps closed and toward the rear 3 Adjust the paper guides so that they rest lightly against the edges of the envelopes Ensure that the maximum fill l...

Page 221: ... on one side of the sheet of labels Use full sheet labels only Store unused labels flat in their original packaging Leave the sheets of labels inside the original packaging until ready to use Return any unused sheets of labels to the original packaging and reseal it Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions Storing them in extreme conditions can c...

Page 222: ...ull out the tray until it stops 2 Ensure that the paper guides are set in the correct position for the size of labels you are loading 3 Remove any paper that is a different size or type 4 To move out the length or width paper guide release the guide lock then slide out the length or width paper guide 222 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Paper and Media ...

Page 223: ... short edge feed insert labels face up with the top edge toward the right Note Do not load paper above the maximum fill line Overfilling can cause paper jams 6 Adjust the length and width paper guides to fit the labels Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 223 Paper and Media ...

Page 224: ...s to define a custom paper size For details refer to Defining Custom Paper Sizes Note Ensure that the recommended media weight for large banner paper is between 106 220 g m2 Note Load only one large banner paper at a time into the Bypass Tray Only Lightweight Cardstock Cardstock Lightweight Glossy Cardstock and Glossy Cardstock are to be used for printing the large banner papers Note To aid with f...

Page 225: ...control panel select the correct paper size type and color a To define the paper size touch S Siiz ze e then touch C Cu us st to om m In the Custom Paper Size window enter the width and length of the banner paper then touch O OK K b To define the paper type touch T Ty yp pe e then select the correct paper type c To define the paper color touch C Co ollo or r then select the correct paper color 6 T...

Page 226: ...et Feed Extension You can use the optional Long Sheet Feed Extension to aid with loading large banner paper into the Bypass Tray To load large banner paper using the Long Sheet Feed Extension 1 Open the Long Sheet Feed Extension guides Remove any paper that is a different size or type 2 Move the Bypass Tray width guides to the edges of the tray 226 Xerox AltaLink B8145 B8155 B8170 Series Multifunc...

Page 227: ...In the Custom Paper Size window enter the width and length of the banner paper then touch O OK K b To define the paper type touch T Ty yp pe e then select the correct paper type c To define the paper color touch C Co ollo or r then select the correct paper color 7 To confirm the settings touch C Co on nf fiir rm m 8 To return to the Home screen press the H Ho om me e button GLOSSY MEDIA You can pr...

Page 228: ... G Gllo os ss sy y To select a new paper type touch T Ty yp pe e To select a new paper size touch S Siiz ze e To select a new paper color touch C Co ollo or r 5 To confirm the settings touch C Co on nf fiir rm m TRANSPARENCIES Transparencies can be printed from trays 1 5 For best results use only recommended Xerox transparencies C Ca au ut tiio on n The Xerox Warranty or Service Agreement does not...

Page 229: ...he control panel change the paper type to T Tr ra an ns sp pa ar re en nc cy y In the print driver software for the paper type select T Tr ra an ns sp pa ar re en nc cy y Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 229 Paper and Media ...

Page 230: ...230 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Paper and Media ...

Page 231: ...aLink B8145 B8155 B8170 Series Multifunction Printer User Guide 231 Maintenance This chapter contains General Precautions 232 Cleaning the Printer 233 Supplies 243 Managing the Printer 279 Moving the Printer 280 ...

Page 232: ...ocumentation supplied with your printer C Ca au ut tiio on n When cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners Do not pour fluids directly into any area Use supplies and cleaning materials only as directed in this documentation Do not place anything on top of the printer Do not leave the covers and doors open for any length of time especially in well lig...

Page 233: ...ing the printer press the P Po ow we er r W Wa ak ke e button then touch S Slle ee ep p 2 To remove fingerprints and smudges clean the touch screen and control panel with a soft lint free cloth Note There is a lint free cloth stored in a compartment on the document feeder 3 To return the printer to Ready mode press the P Po ow we er r W Wa ak ke e button Xerox AltaLink B8145 B8155 B8170 Series Mul...

Page 234: ... glass while scanning documents Note For best results use Xerox Glass Cleaner to remove marks and streaks 1 Slightly dampen a soft lint free cloth with water Note There is a lint free cloth stored in a compartment on the document feeder 2 Remove any paper or other media from the output tray 3 Open the document cover 4 Wipe the surfaces of the document glass and CVTglass until the surfaces are clea...

Page 235: ...e document feed rollers once a month 1 Lift the lever and open the top cover of the document feeder 2 While turning the rollers wipe the rollers with a clean lint free cloth moistened with water Note There is a lint free cloth stored in a compartment on the document feeder C Ca au ut tiio on n Do not use alcohol or chemical cleaners on the document feed rollers Xerox AltaLink B8145 B8155 B8170 Ser...

Page 236: ...mbly is on the left side of the document cover and includes a mirrored glass strip a metal strip a white plastic strip and rollers Note It is recommended that you clean all parts of the second side scanning lens assembly regularly To clean the second side scanning lens assembly 1 To access the second side scanning lens assembly on the left side of the document cover lower the lever 236 Xerox AltaL...

Page 237: ...n the cloth with a small amount of neutral detergent then wipe the parts dry with a dry soft cloth C Ca au ut tiio on n To prevent damage to the film around the glass do not press heavily on the mirrored glass 4 Return the document cover to the original position and ensure that the lever is locked in place If you touch the document cover before you close the document feeder clean the cover Xerox A...

Page 238: ...t them off as best as you can If some toner remains on your clothes use cool water not hot to rinse off the toner If toner gets on your skin wash it off with cool water and a mild soap If you get toner in your eyes wash it out immediately with cool water and consult a doctor C Ca au ut tiio on n Do not perform this procedure when the printer is copying or printing 1 Open the front door of the prin...

Page 239: ... the printer c Place the removed waste toner transport unit on a level surface with the openings facing up C Ca au ut tiio on n To avoid toner spills do not lay the waste toner transport unit face down or on its side Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 239 Maintenance ...

Page 240: ... rod into the printhead LED lens cleaning slot until it stops then pull out the rod Repeat this action two more times 5 Return the cleaning rod to its original location 6 To insert the waste toner transport unit 240 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Maintenance ...

Page 241: ... the waste toner transport unit toward the printer until both ends click into place c To lock the waste toner transport unit rotate the locking lever 45 degrees clockwise Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 241 Maintenance ...

Page 242: ...7 Close the printer front door 242 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Maintenance ...

Page 243: ...lled then the toner remaining amount displayed can be inaccurate To ensure print quality the toner cartridge is designed to cease functioning at a predetermined point C Ca au ut tiio on n Use of toner other than genuine Xerox Toner can affect print quality and printer reliability Xerox Toner is the only toner designed and manufactured under strict quality controls by Xerox for specific use with th...

Page 244: ...Server To check the supplies status and set up alerts using the Embedded Web Server refer to the System Administrator Guide at www xerox com office ALB81XXdocs To check the supplies status at the control panel 1 At the printer control panel press the H Ho om me e button 2 To view status information for the printer supplies touch D De ev viic ce e S Su up pp plliie es s 3 To view details about a sp...

Page 245: ...e Remaining toner in the cartridge can catch fire and cause burn injuries or an explosion Replacing the Toner Cartridge When it is time to replace the toner cartridge the printer displays a message on the control panel Note Each toner cartridge includes installation instructions To replace a toner cartridge C Ca au ut tiio on n Do not perform this procedure when the printer is copying or printing ...

Page 246: ...the packaging Tilt the cartridge up and down then left and right 10 times 4 Hold the new toner cartridge with the arrow facing up then push the cartridge in slowly until it stops 5 Push gently on the toner cartridge to ensure that it is seated 246 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Maintenance ...

Page 247: ...ner Sparks inside the vacuum cleaner can cause a fire or explosion W Wa ar rn niin ng g If you accidentally get toner on your clothes lightly dust them off as best as you can If some toner remains on your clothes use cool water not hot to rinse off the toner If toner gets on your skin wash it off with cool water and a mild soap If you get toner in your eyes wash it out immediately with cool water ...

Page 248: ...emove the new waste container from the packaging Retain the packaging 3 Pull the used waste container out slowly while supporting it with your other hand 248 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Maintenance ...

Page 249: ... the used waste container in the empty box 6 Hold the left side of the new waste container and slide it into the printer until it clicks 7 Clean the printhead lenses For details refer to Cleaning the Printhead Lens Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 249 Maintenance ...

Page 250: ...the drum cartridge C Ca au ut tiio on n Do not perform this procedure when the printer is copying or printing C Ca au ut tiio on n Do not expose the drum cartridge to direct sunlight or strong indoor fluorescent lighting Do not touch or scratch the surface of the drum 1 Open the front cover of the printer 2 Remove the waste toner transport unit 250 Xerox AltaLink B8145 B8155 B8170 Series Multifunc...

Page 251: ... the locking lever 45 degrees counterclockwise b To release the waste toner transport unit press both orange tabs as shown then pull out the unit from the printer Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 251 Maintenance ...

Page 252: ...nings facing up C Ca au ut tiio on n To avoid toner spills do not lay the waste toner transport unit face down or on its side 3 To unlock the drum cartridge turn the orange lever to the right 252 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Maintenance ...

Page 253: ...um cartridge 5 Remove the packing material from the end of the new drum cartridge 6 Rest the new cartridge along with its black plastic protective shield in the cartridge slot Load the cartridge in the direction of the arrow on the top of the shield 7 With the guides inserted in the slot remove the black paper sheet Remove the tape from the top of the cartridge shield Xerox AltaLink B8145 B8155 B8...

Page 254: ...range handle to push the cartridge into the printer 9 Continue to push the orange handle until it stops 10 Carefully remove the protective shield 254 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Maintenance ...

Page 255: ...o insert the waste toner transport unit a Position the waste toner transport unit as shown b Press the waste toner transport unit toward the printer until both ends click into place Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 255 Maintenance ...

Page 256: ...e shield and tape as normal office waste REPLACING THE TRANSFER BELT CLEANER When it is time to replace the transfer belt cleaner a message appears on the control panel C Ca au ut tiio on n Do not perform this procedure when the printer is copying or printing 256 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Maintenance ...

Page 257: ...k the waste toner transport unit rotate the locking lever 45 degrees counterclockwise b To release the waste toner transport unit press both orange tabs as shown then pull out the unit from the printer Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 257 Maintenance ...

Page 258: ...unit face down or on its side 3 To unlock the belt cleaner turn the orange lever to the left Pull the transfer belt cleaner straight out of the printer C Ca au ut tiio on n Do not touch any toner adhering to the transfer belt cleaner Do not tilt the transfer belt cleaner toner can spill 258 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Maintenance ...

Page 259: ... Do not touch the surface of the transfer belt cleaner This action can cause image quality to deteriorate 5 Place the used transfer belt cleaner in the packaging 6 Support the new transfer belt cleaner with your left hand and slide it straight into the opening until it stops Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 259 Maintenance ...

Page 260: ...ge lever to the right 8 To insert the waste toner transport unit a Position the waste toner transport unit as shown b Press the waste toner transport unit toward the printer until both ends click into place 260 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Maintenance ...

Page 261: ...over SECOND BIAS TRANSFER ROLLER Replacing the Second Bias Transfer Roller When the second bias transfer roller needs to be replaced a message appears on the control panel 1 Remove paper from the left tray then fold up the tray Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 261 Maintenance ...

Page 262: ...can reduce image quality or damage the transfer belt Do not touch the transfer roller Touching the roller can reduce image quality 3 Remove the new transfer roller from the packaging Retain the packaging 4 To release the used transfer roller from the printer pinch the orange levers at each end of the transfer roller as shown 262 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Gu...

Page 263: ...e the new transfer roller in the printer as shown Press down until the transfer roller clicks into place 8 Remove the protective cover from the transfer roller then close Door A STAPLE CARTRIDGES AND STAPLE REFILLS When a staple cartridge is empty a message appears on the control panel Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 263 Maintenance ...

Page 264: ... the finisher front door 2 To remove the staple cartridge grasp the orange handle then pull it firmly toward you 3 Check inside the finisher for any loose staples and remove them 4 Pinch both sides of the staple pack and remove the staple pack from the cartridge 264 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Maintenance ...

Page 265: ...then insert the cartridge into the stapler until it clicks 7 Close the finisher front door Replacing Staples in the Office Finisher Replacing Staples in the Main Stapler of the Office Finisher C Ca au ut tiio on n Do not perform this procedure when the printer is copying or printing Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 265 Maintenance ...

Page 266: ... pull the stapler toward you until it stops 3 Push the stapler assembly to the right as shown 4 To remove the staple cartridge grasp the orange handle then pull it firmly toward you 266 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Maintenance ...

Page 267: ...rtridge 7 Grasp the new staple cartridge by the orange handle then insert the cartridge into the stapler assembly until it clicks 8 Close the finisher front door Replacing Staples in the Booklet Maker of the Office Finisher W Wa ar rn niin ng g Do not perform this procedure while the printer is printing Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 267 Maintenance ...

Page 268: ...p the vertical panels at the left and right of the opening and slide the panels to the center 3 Hold the tabs on both sides of the staple cartridge and pull the cartridge out of the finisher 268 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Maintenance ...

Page 269: ... stapling requires that both staple cartridges contain staples 5 Repeat the procedure for the other staple cartridge 6 Close the finisher side cover Replacing Staples in the Business Ready Finisher Replacing Staples in the Main Stapler of the Business Ready Finisher C Ca au ut tiio on n Do not perform this procedure when the printer is copying or printing 1 Open the front door of the Business Read...

Page 270: ...right 3 To remove the staple cartridge grasp the orange handle then pull it firmly toward you 4 Pinch both sides of the staple pack and remove the staple pack from the cartridge 270 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Maintenance ...

Page 271: ...l the staple cartridge clicks into place 7 Return the stapler assembly to its original position then close the finisher door Replacing Staples in the Booklet Maker of the Business Ready Finisher C Ca au ut tiio on n Do not perform this procedure when the printer is copying or printing 1 Open the front door of the Business Ready Finisher Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer...

Page 272: ...rom the booklet maker push down on the staple cartridge handle as shown then pull the cartridge out and up 4 Turn over the staple cartridge 5 To remove the staple pack from the staple cartridge press in the green tabs and pull back the handle then lift out the staple pack 272 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Maintenance ...

Page 273: ...e cartridge 7 To close the staple cartridge push back the cartridge handle until it clicks 8 To return the staple cartridge to the booklet maker insert the staple cartridge and push up on the cartridge handle as shown Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 273 Maintenance ...

Page 274: ...not flat 4 Install the new staple cartridge in the convenience stapler The staple cartridge clicks into place 5 Release the lever at the front of the convenience stapler then gently rotate the staple head away from you EMPTYING THE HOLE PUNCH WASTE CONTAINER A message appears on the control panel when the hole punch waste container is full Emptying the Hole Punch Waste Container in the Office Fini...

Page 275: ...nisher transport top cover then open the front transport cover 2 Pull out the hole punch waste container 3 Empty the container Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 275 Maintenance ...

Page 276: ...top cover Emptying the Hole Punch Waste Container in the Business Ready Finisher C Ca au ut tiio on n Do not perform this procedure when the printer is copying or printing 1 Open the front door of the Business Ready Finisher 276 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Maintenance ...

Page 277: ...device instructs you to empty the container before you reinsert it into the finisher 3 Empty the container 4 Insert the container all the way into the finisher 5 Close the front door of the finisher RECYCLING SUPPLIES For information on Xerox supplies recycling programs go to www xerox com gwa Supplies include a prepaid return label Please use it to return used components in their original boxes f...

Page 278: ... T To oo olls s D De ev viic ce e S Se et tt tiin ng gs s S Su up pp plliie es s 4 Touch S Su up pp plly y C Co ou un nt te er r R Re es se et t 5 To select an item to reset touch the supply item in the list then touch R Re es se et t C Co ou un nt te er r 6 On the confirmation screen touch R Re es se et t 7 To return to the Tools screen touch X X then touch X X again 8 To return to the Home scree...

Page 279: ...At the printer control panel press the H Ho om me e button 2 Touch D De ev viic ce e B Biilllliin ng g U Us sa ag ge e 3 To view more details touch U Us sa ag ge e C Co ou un nt te er rs s then select an option 4 After viewing the usage readings to return to the Device screen touch X X then touch X X again 5 To return to the Home screen press the H Ho om me e button PRINTING THE BILLING SUMMARY RE...

Page 280: ...he printer To avoid spilling toner keep the printer level Note When moving the printer over a long distance to prevent toner from spilling remove the drum cartridges and toner cartridges Pack the printer inside a box C Ca au ut tiio on n Failure to repackage the printer properly for shipment can result in damage not covered by the Xerox Warranty or Service Agreement The Xerox Warranty or Service A...

Page 281: ...ink B8145 B8155 B8170 Series Multifunction Printer User Guide 281 Troubleshooting This chapter contains General Troubleshooting 282 Paper Jams 290 Print Copy and Scan Problems 335 Fax Problems 344 Getting Help 347 ...

Page 282: ...e printer power on both switches 1 Power on the main power switch 2 At the control panel press the P Po ow we er r W Wa ak ke e button 3 To restart the printer a At the control panel press the P Po ow we er r W Wa ak ke e button then touch R Re es st ta ar rt t A message appears on the control panel that warns you that the printer is restarting b If the printer does not restart after several minut...

Page 283: ...e bracket provided with the printer to secure the power cord in place Something is wrong with the outlet connected to the printer Plug another electrical appliance into the outlet and check if it operates properly Try a different outlet The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications Use a power source with the specifications listed ...

Page 284: ...s on the control panel If the error persists contact your Xerox representative The paper tray is empty Load paper into the tray The printer toner cartridge is empty Replace the toner cartridge A drum cartridge has reached end of life Replace the drum cartridge All control panel indicators are off Power off the printer confirm that the power cord is plugged in correctly to the printer and the outle...

Page 285: ...rtain paper types like heavyweight paper and transparencies take more time to print Ensure that the print driver and control panel are set to the proper paper type The printer is in Power Saver mode Wait It takes time for printing to start after the printer exits Power Saver mode The way the printer was installed on the network could be an issue Determine if a print spooler or a computer sharing t...

Page 286: ...r tray then touch O OK K To delete the print job touch D De elle et te e At the prompt touch D De elle et te e Note The Print On Alternate Paper option is enabled using the Embedded Web Server 5 To return to the Home screen press the H Ho om me e button Incorrect network settings To reset network settings contact your system administrator or refer to the System Administrator Guide at www xerox com...

Page 287: ... the tray selected in the print driver or set the paper source to A Au ut to om ma at tiic ca alllly y S Se elle ec ct t 4 Check that you have the latest print driver installed For details go to www xerox com office ALB81XXsupport Note To have the print driver select the tray set the tray used as the paper source to A Au ut to o S Se elle ec ct tiio on n E En na ab blle ed d PRINTER IS MAKING UNUS...

Page 288: ... Manual NTP Disabled To change the Date and Time to Automatic in the Embedded Web Server enable NTP For details refer to the System Administrator Guide at www xerox com office ALB81XXdocs The time zone date or time is set incorrectly Set the time zone date and time manually For details refer to the System Administrator Guide at www xerox com office ALB81XXdocs SCANNER ERRORS P PR RO OB BA AB BL LE...

Page 289: ...ess Adapter For details refer to the System Administrator Guide at www xerox com office ALB81XXdocs If the wireless signal strength is low do the following Place the wireless router or Access Point AP in a centralized location Position the Wireless Adapter closer to the AP and ensure that the wireless router or AP is located away from walls or large metal objects Remove any physical obstructions b...

Page 290: ...or on the control panel remains contact your Xerox representative C Ca au ut tiio on n Do not attempt to clear any paper jams using tools or instruments This action can damage the printer permanently The following illustration shows where paper jams can occur along the paper path 1 Door B 2 Bypass Tray 3 Door A 4 Left Tray 5 Duplex Automatic Document Feeder 6 Document Output Tray 7 Finisher Areas ...

Page 291: ...ist creased or folded To separate the sheets before loading into the tray fan the paper Observe the paper tray fill line never overfill the tray Remove transparencies from the output tray immediately after printing Adjust the paper guides in all trays after inserting the paper A guide that is not properly adjusted can cause poor print quality misfeeds skewed prints and printer damage After loading...

Page 292: ...ams If a jam occurs in the duplex automatic document feeder areas a message appears to indicate the areas that require clearing To clear the jam clear the areas indicated then reorder and reload your original documents in the document feeder input tray The device continues scanning the job from the point the job stopped only scanning the original documents remaining If your device has the multi fe...

Page 293: ...feeder top cover 2 If the original document is not caught in the entry to the document feeder pull the document straight out in the direction shown Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 293 Troubleshooting ...

Page 294: ...ed document in the direction shown then close the document feeder top cover If the message on the control panel instructs you to clear the document feeder left cover area remove the jammed original document in the direction shown Close the document feeder top cover then close the document feeder left cover 4 Lift the document feeder then remove the original document from the document glass 294 Xer...

Page 295: ...et te ec ct tiio on n To cancel the job touch C Ca an nc ce ell J Jo ob b Note After clearing a document feeder jam reload the entire document including the pages that are scanned already The printer skips the scanned pages automatically then scans the remaining pages Paper Tray Jams If a jam occurs in the paper tray areas a message appears to indicate the areas or paper tray that requires clearin...

Page 296: ...aper 5 Reload the tray with undamaged paper then push the tray in until it stops 6 At the control panel if a prompt appears select the correct paper size type and color To select a new paper size touch S Siiz ze e To select a new paper type touch T Ty yp pe e To select a new paper color touch C Co ollo or r To confirm the settings touch C Co on nf fiir rm m Note If a prompt does not appear and you...

Page 297: ...down Ensure that the leading edge of the paper touches the paper feed entrance 5 At the control panel select the correct paper size type and color To select a new paper size touch S Siiz ze e To select a new paper type touch T Ty yp pe e To select a new paper color touch C Co ollo or r 6 To confirm the settings touch C Co on nf fiir rm m Clearing Jams at Tray 6 To resolve the error that appears on...

Page 298: ...the side of the tray 3 Open the top cover lift the inner cover then remove any jammed paper in the direction shown 4 Close the top cover then push the tray back toward the printer until it locks into position 298 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Troubleshooting ...

Page 299: ...damaged paper close the side gate then close the tray 8 At the control panel select the correct type and color To select a new paper type touch T Ty yp pe e To select a new paper color touch C Co ollo or r 9 To confirm the settings touch C Co on nf fiir rm m Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 299 Troubleshooting ...

Page 300: ...g To avoid injury use caution The area around the fuser can be hot C Ca au ut tiio on n Do not touch the transfer belt Touching the belt can reduce image quality or damage the transfer belt Do not touch the transfer roller Touching the roller can reduce image quality 300 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Troubleshooting ...

Page 301: ...n remove the jammed paper Return handle A3 to the original position 5 If paper is jammed in the fuser remove the jammed paper from areas A1 and A2 a To open the paper guide pull handle A1 toward you Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 301 Troubleshooting ...

Page 302: ...ve any jammed paper in area A1 c Return handle A1 to the original position d To open the paper guide lift handle A2 302 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Troubleshooting ...

Page 303: ...n the handle until the paper guide clicks into place 6 If the paper is jammed at the exit to the center output tray pull the jammed paper in the direction shown Note Toner can adhere to the transfer roller The toner that does adhere to the transfer roller does not affect print quality Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 303 Troubleshooting ...

Page 304: ...A push up the door until it clicks into place Clearing Jams at Door B 1 To open door B lift the release lever and open door B 304 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Troubleshooting ...

Page 305: ...LU UT TI IO ON NS S The paper tray is too full Remove some of the paper Do not load paper past fill line The edges of the paper are not even Remove the paper align the edges and then reload it The paper is moist from humidity Remove the paper from the tray and replace it with new dry paper Too much static electricity is present Try a new ream of paper Do not fan transparencies before loading in tr...

Page 306: ... E C CA AU US SE ES S S SO OL LU UT TI IO ON NS S The paper is not correctly positioned in the tray Remove the misfed paper and reposition it properly in the tray Adjust the paper guides in the tray to match the size of the paper The paper tray is too full Remove some of the paper Do not load paper past the fill line The paper guides are not correctly adjusted to the paper size 1 Remove the paper ...

Page 307: ... the left Load C4 and custom size envelopes longer than 320 mm 12 6 in short edge feed with the flaps closed and the flaps toward the right For custom size envelopes define a custom size on the control panel Envelopes are loaded incorrectly in the envelope tray To load the envelope tray For envelopes with the flap on a long edge load envelopes face up with the flaps closed and the flaps on the lef...

Page 308: ...aded in the correct tray For details see Supported Paper Paper is loaded in the wrong tray Ensure that paper is loaded into the correct tray For details refer to Supported Paper Tray is loaded with mixed paper Load the tray with only one type and size of paper CLEARING FINISHER JAMS Clearing Jams in the Integrated Office Finisher 1 Open the finisher front door 2 Carefully remove the jammed paper N...

Page 309: ...d paper 4 Close the finisher front door Clearing Jams in the Office Finisher Clearing Jams Under the Office Finisher Top Cover 1 Pull up the lever on the top cover then open the top cover Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 309 Troubleshooting ...

Page 310: ...earing Jams in the Office Finisher Transport 1 To open the transport cover lift the handle of the center tray straight up 2 Remove the jammed paper Note If the paper is torn remove all torn pieces of the jammed paper from the finisher 3 Close the transport cover 310 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Troubleshooting ...

Page 311: ...jammed at the exit to the center output tray pull the paper in the direction shown 2 Open then close the finisher transport cover Clearing Jams in the Finisher Transport 1 Open the finisher transport cover Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 311 Troubleshooting ...

Page 312: ...sport cover Clearing Jams at Area 3a in the Business Ready Finisher 1 If the jammed paper is visible at the output tray exit pull out the jammed paper in the direction shown 2 Open the front door of the Business Ready Finisher 312 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Troubleshooting ...

Page 313: ...aper from the finisher 4 Return handle 3a to the original position 5 Close the front door of the Business Ready Finisher Clearing Jams at Area 3c in the Business Ready Finisher 1 Open the front door of the Business Ready Finisher Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 313 Troubleshooting ...

Page 314: ...e finisher If the paper is inaccessible or if the control panel prompts you to release the jammed paper rotate knob 3b in the direction shown 4 Return lever 3c to the original position 5 Close the front door of the Business Ready finisher 314 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Troubleshooting ...

Page 315: ...o the right 3 Carefully remove the jammed paper Note If the paper is torn remove all torn pieces of the jammed paper from the finisher 4 Return lever 3d to the original position then close the front door of the Business Ready Finisher Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 315 Troubleshooting ...

Page 316: ...p the handle then pull out the booklet maker until it stops 3 Rotate knob 4 in either direction as shown then carefully remove the paper Note If the paper is torn remove all torn pieces of the jammed paper from the finisher 316 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Troubleshooting ...

Page 317: ...the finisher door Clearing Jams in the Booklet Tray 1 Open the front door of the Business Ready Finisher 2 To release the jammed paper rotate knob 4 in the direction shown Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 317 Troubleshooting ...

Page 318: ... Business Ready Finisher Clearing Jams in the Tri Fold Module Clearing Jams at Area 2a in the Tri Fold Module 1 Open the front door of the tri fold module 2 Lift handle 2a then carefully remove the jammed paper Note If the paper is torn remove all torn pieces of paper from the folder 318 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Troubleshooting ...

Page 319: ...s at Area 2b in the Tri Fold Module 1 Open the front door of the tri fold module 2 Move lever 2b to the left then remove the jammed paper Note If the paper is torn remove all torn pieces of paper from the folder Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 319 Troubleshooting ...

Page 320: ...in the Tri Fold Module 1 Open the front door of the tri fold module 2 Open the folder tray move lever 2e to the right then carefully remove the paper Note If the paper is torn remove all torn pieces of paper from the folder 320 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Troubleshooting ...

Page 321: ...s at Area 2f in the Tri Fold Module 1 Open the front door of the tri fold module 2 Open the folder tray move lever 2f to the right then carefully remove the paper Note If the paper is torn remove all torn pieces of paper from the folder Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 321 Troubleshooting ...

Page 322: ...s at Area 2g in the Tri Fold Module 1 Open the front door of the tri fold module 2 Open the folder tray move lever 2g to the right then carefully remove the paper Note If the paper is torn remove all torn pieces of paper from the folder 322 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Troubleshooting ...

Page 323: ...learing Staple Jams in the Integrated Office Finisher 1 Open the finisher front door 2 To remove the staple cartridge grasp the orange handle then pull it firmly toward you 3 Check inside the finisher for any loose staples then remove the staples Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 323 Troubleshooting ...

Page 324: ... until the clamp clicks into the locked position W Wa ar rn niin ng g The points of the jammed staples are sharp Remove the jammed staples carefully 6 Grasp the staple cartridge handle then insert the cartridge into the stapler until the cartridge clicks into position 324 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Troubleshooting ...

Page 325: ... ng g Do not perform this procedure while the printer is printing 1 Open the finisher front door 2 Pull the stapler assembly toward you until it stops 3 Push the stapler assembly to the right as shown Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 325 Troubleshooting ...

Page 326: ...he staple cartridge clamp pull the clamp in the direction shown 7 Remove the jammed staples then push the clamp in the direction shown until the clamp clicks into the locked position W Wa ar rn niin ng g The points of the jammed staples are sharp Remove the jammed staples carefully 326 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Troubleshooting ...

Page 327: ... Jams in the Office Finisher W Wa ar rn niin ng g Do not perform this procedure while the printer is printing 1 Open the finisher side cover 2 If the staple cartridges are not visible grip the vertical panels at the left and right of the opening and slide the panels to the center Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 327 Troubleshooting ...

Page 328: ...the staple cartridge and insert the cartridge into the original position in the finisher Note If you have trouble inserting the cartridge ensure that the staples are positioned correctly in the cartridge Note The booklet maker uses two staple cartridges Booklet stapling requires that both staple cartridges contain staples 6 Repeat the procedure for the other staple cartridge 7 Close the finisher s...

Page 329: ...f the Business Ready Finisher 2 Grasp the stapler assembly lever R1 then move the lever to the right 3 To remove the staple cartridge grasp the orange handle then pull it firmly toward you Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 329 Troubleshooting ...

Page 330: ...n ng g The points of the jammed staples are sharp Remove the jammed staples carefully 6 Grasp the staple cartridge by the orange handle then insert the cartridge into the stapler assembly until the staple cartridge clicks into place 7 Return the stapler assembly to the original position then close the finisher door 330 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Troubl...

Page 331: ...the green handle then pull out the booklet maker until it stops 3 To remove a staple cartridge from the booklet maker push down on the staple cartridge handle as shown then pull the cartridge out and up 4 Turn over the staple cartridge Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 331 Troubleshooting ...

Page 332: ...the case as shown Remove the jammed staples then return the staple case to the original position Note If you cannot see the staple jam open the staple cartridge clamp 7 To open the staple cartridge clamp pull the clamp firmly in the direction shown W Wa ar rn niin ng g The points of the jammed staples are sharp Remove the jammed staples carefully 332 Xerox AltaLink B8145 B8155 B8170 Series Multifu...

Page 333: ...position 9 To return the staple cartridge to the booklet maker insert the staple cartridge then push up on the cartridge handle as shown 10 Return the booklet maker to the original position then close the finisher door Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 333 Troubleshooting ...

Page 334: ...ng and reports a hole punch jam empty the hole punch waste container For details refer to Emptying the Hole Punch Waste Container After emptying the hole punch waste container locate and remove any paper jams 334 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Troubleshooting ...

Page 335: ...For any symptom of poor scan quality refer to Copy and Scan Problems PRINT QUALITY PROBLEMS Your printer is designed to produce consistently high quality prints If you observe print quality problems use the information in this section to troubleshoot the problem For more information go to www xerox com office ALB81XXsupport C Ca au ut tiio on n The Xerox Warranty or Service Agreement does not cove...

Page 336: ... one tray ensure that the proper tray is selected in the print driver Do not load more than one type size or weight of paper in the tray at a time Store your paper and other media properly for optimum print quality For details refer to Paper Storage Guidelines Solving Print Quality Problems Your printer is designed to produce high quality prints consistently If you observe print quality problems u...

Page 337: ...per is supported and in good condition use the following steps to isolate the problem 1 From the control panel of the printer print the pages for Diagnosing Print Quality For details see Printing the Troubleshooting Print Quality Pages If the pages printed properly the printer is working properly and the print quality problem is an application print driver or print server problem If the pages stil...

Page 338: ...roblem still persists ensure that you are not printing through a print server If the problem persists for online support information go to www xerox com office ALB81XXsupport Troubleshooting Print Quality Problems in the Printer If you have print quality problems when printing a Graphics Demo Page or the Basic Configuration Report from the control panel the problem is in the printer To find the so...

Page 339: ...nd that supported paper is used If not change the paper Change the paper type settings in the print driver In the print driver on the Printing Options tab select P Pa ap pe er r then change the O Ot th he er r T Ty yp pe e setting Verify the Print Quality setting in the print driver In the print driver on the Printing Options tab ensure that the Print Quality is set to S St ta an nd da ar rd d Cha...

Page 340: ...e Replace the toner cartridge If the error persists contact your Xerox representative Black or white streaks appear on the output Clean the LED printhead For details refer to Cleaning the Printhead Lens Replace the toner cartridge If the error persists contact your Xerox representative The output has a mottled appearance Verify that the paper is the correct size type and weight If not change the p...

Page 341: ... is approved for use in this printer and replace the toner cartridge as needed For best results use a Genuine Xerox toner cartridge Replace the toner cartridge If the error persists contact your Xerox representative The output print is wrinkled or stained Verify that the paper is the correct size type and weight for the printer and that the paper is loaded properly If not change the paper Try a ne...

Page 342: ...ve quality problems use the information in this section to troubleshoot the problem For more information go to www xerox com office ALB81XXsupport C Ca au ut tiio on n The Xerox Warranty or Service Agreement does not cover damage caused by using unsupported paper or specialty media For more information contact your local Xerox representative Copy and Scan Problems and Solutions If the copy or scan...

Page 343: ...tion go to www xerox com office ALB81XXsupport Performing the Copy Calibration Procedure To optimize copy job quality perform the Copy Calibration procedure 1 At the printer control panel press the H Ho om me e button 2 Touch D De ev viic ce e 3 Touch T To oo olls s 4 Touch T Tr ro ou ub blle es sh ho oo ot tiin ng g C Ca alliib br ra at tiio on n C Co op py y C Ca alliib br ra at tiio on n N Ne e...

Page 344: ...the document correctly The document glass is dirty Clean the document glass The text in the document is too light Adjust the resolution Adjust the contrast There is a problem with the telephone connection Verify that the telephone line is working then send the fax again There is a problem with one of the fax machines Make a copy to verify that the printer can make clean copies and prints If the co...

Page 345: ...tion or with the fax machine of the sender Verify that the printer can make clean copies If it can have the sender fax the document again The sender loaded the pages incorrectly Contact the sender The printer answers the call but does not print the fax The memory is full To increase available memory delete stored jobs and wait for the existing jobs to complete The received fax size is reduced in s...

Page 346: ...ating correctly If the problem persists for online support information go to www xerox com office ALB81XXsupport PRINTING FAX REPORTS You can print the following fax reports from the printer control panel Activity Report Protocol Report Fax Address Book Report Options Report Pending Jobs Report For instructions on how to print fax reports refer to the System Administrator Guide at www xerox com of...

Page 347: ... fault or alert 6 To exit the Notifications screen touch X X 7 To return to the Home screen press the H Ho om me e button VIEWING THE ERROR HISTORY ON THE CONTROL PANEL When errors occur on the device they are logged into an error history file by date time and associated fault code You can use this list to identify trends and resolve problems To view the error history 1 At the printer control pane...

Page 348: ...ERVER The Embedded Web Server is the administration and configuration software that is installed in the printer It allows System Administrators to modify network and system settings on the printer remotely using a Web browser You can check the status of the printer monitor paper and supply levels and submit and track print jobs All these functions can be accessed from the convenience of your compu...

Page 349: ...of common print quality problems and tips to help solve them Supplies Usage Page The Supplies Usage Page provides coverage information and part numbers for reordering supplies Graphics Demo Page Print this page to check the quality of graphics PCL Font List The PCL Font List provides a printout of all PCL fonts that are available on the printer PostScript Font List The PostScript Font List provide...

Page 350: ...l needs www xerox com office businessresourcecenter Local sales and Technical Customer Support www xerox com office worldcontacts Printer registration www xerox com register Xerox Direct online store www direct xerox com Locating the Serial Number When you order supplies or contact Xerox for assistance you need the serial number of your device You can obtain the serial number in several ways To lo...

Page 351: ...pecifications This appendix contains Printer Configurations and Options 352 Physical Specifications 357 Clearance Requirements 363 Environmental Specifications 370 Electrical Specifications 371 Performance Specifications 372 Environmental Health and Safety Contact Information 373 ...

Page 352: ...19 in Automatic 2 sided printing Duplex Automatic Document Feeder Color touch screen control panel Smart proximity sensor Trays 1 2 each with 520 sheet capacities Bypass Tray with 100 sheet capacity High Capacity Tandem Tray Trays 3 4 with total 2000 A4 210 x 297 mm or Letter 8 5 x 11 in sheet capacity 4 GByte DDR3 System Memory Internal 128 GByte solid state drive SSD Ethernet 10 100 1000Base TX ...

Page 353: ...her Business Ready Finisher with a 2 3 2 4 or Swedish Hole Punch Business Ready Booklet Maker Finisher with a 2 3 2 4 or Swedish Hole Punch Tri Fold Module for Business Ready Finisher or Business Ready Booklet Maker Finisher Envelope Tray Long Sheet Feed Kit High Capacity Feeder Tray 6 with up to 3000 sheet capacity Convenience Stapler and Work Surface One Line and Dual Line Fax Kits Fax forward t...

Page 354: ... NS S Left Tray 100 sheets All supported sizes For information on supported sizes refer to Supported Paper All supported weights For information on supported weights refer to Supported Paper Not Applicable Center Trays 250 sheets All supported sizes For information on supported sizes refer to Supported Paper All supported weights For information on supported weights refer to Supported Paper Not Ap...

Page 355: ...nstapled Business Ready Finisher Top Tray 500 sheets Top Right Tray 98 x 148 320 x 483 mm 3 85 x 5 8 12 6 x 19 in Stacking 203 x 320 320 x 483 mm 8 x 12 6 12 6 x 19 in Stapling 182 x 203 297 x 432 mm 7 2 x 8 11 7 x 17 in 52 300 g m Single position and multiple position stapling 50 sheets Hole punch Optional 2 3 2 4 or Swedish 4 Hole Punch Stacking 3000 sheets unstapled 200 sets single position sta...

Page 356: ... m C Fold Z Fold and Z Half Fold Convenience Stapler NA Any supported size For information on supported sizes refer to Supported Paper Any supported weight For information on supported weights refer to Supported Paper 50 sheets Note Sheet quantities for tray capacities and finishing options are based on 80 g m Quantities are reduced for heavier media and must be within the specified weight range 3...

Page 357: ...th 66 8 cm 26 3 in Depth B8145 B8155 72 3 cm 28 5 in B8170 79 3 cm 31 2 in Height B8145 B8155 114 7 cm 45 1 in B8170 117 3 cm 46 2 in Weight 153 2 Kg 338 lb Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 357 Specifications ...

Page 358: ...55 72 3 cm 28 5 in B8170 79 3cm 31 2 in Height B8145 B8155 114 7 cm 45 1 in B8170 117 3 cm 46 2 in Weight 164 2 Kg 362 2 lb CONFIGURATION WITH HIGH CAPACITY FEEDER Width 109 6 cm 43 15 in Depth 358 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Specifications ...

Page 359: ...IGURATION WITH OFFICE FINISHER Width 125 5 cm 49 4 in Depth B8145 B8155 72 3 cm 28 5 in B8170 79 3 cm 31 2 in Height B8145 B8155 114 7 cm 45 1 in B8170 117 3 cm 46 2 in Weight 180 2 Kg 397 3 lb CONFIGURATION WITH OFFICE FINISHER WITH BOOKLET MAKER Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 359 Specifications ...

Page 360: ...90 2 Kg 419 3 lb CONFIGURATION WITH HIGH CAPACITY FEEDER AND OFFICE FINISHER WITH BOOKLET MAKER Width 168 3 cm 66 3 in Depth B8145 B8155 72 3 cm 28 5 in B8170 79 3 cm 31 2 in Height B8145 B8155 114 7cm 45 1 in B8170 117 3cm 46 2 in Weight 221 2 Kg 487 7 lb 360 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Specifications ...

Page 361: ...ght B8145 B8155 114 7 cm 45 1 in B8170 117 3 cm 46 2 in Weight 248 3 Kg 547 4 lb CONFIGURATION WITH HIGH CAPACITY FEEDER AND BUSINESS READY FINISHER BOOKLET MAKER AND TRI FOLD MODULE Width 148 2 cm 58 3 in Depth B8145 B8155 72 3 cm 28 5 in B8170 79 3 cm 31 2 in Height Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 361 Specifications ...

Page 362: ... B8145 B8155 114 7 cm 45 1 in B8170 117 3 cm 46 2 in Weight 279 3 Kg 615 7 lb 362 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Specifications ...

Page 363: ... B8145 B8155 168 9 cm 66 5 in B8170 175 9 cm 69 3 in Height B8145 B8155 154 5 cm 60 8 in B8170 155 6 cm 61 2 in Clearance Front 40 cm 15 7 in Rear 10 cm 3 9 in Left 57 9 cm 22 8 in Right 10 cm 3 9 in Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 363 Specifications ...

Page 364: ...h B8145 B8155 168 9 cm 66 5 in B8170 175 9 cm 69 3 in Height B8145 B8155 154 5 cm 60 8 in B8170 155 6 cm 61 2 in Clearance Front 40 cm 15 7 in Rear 10 cm 3 9 in Left 57 9 cm 22 8 in Right 21 8 cm 8 6 in 364 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Specifications ...

Page 365: ...B8145 B8155 168 9 cm 66 5 in B8170 175 9 cm 69 3 in Height B8145 B8155 154 5 cm 60 8 in B8170 155 6 cm 61 2 in Clearance Front 40 cm 15 7 in Rear 10 cm 3 9 in Left 25 cm 9 8 in Right 10 cm 3 9 in Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 365 Specifications ...

Page 366: ... Depth B8145 B8155 168 9 cm 66 5 in B8170 175 9 cm 69 3 in Height B8145 B8155 154 5 cm 60 8 in B8170 155 6 cm 61 2 in Clearance Front 40 cm 15 7 in Rear 10 cm 3 9 in Left 57 9 cm 22 8 in Right 5 cm 2 in 366 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Specifications ...

Page 367: ...198 3 cm 78 in Depth B8145 B8155 168 9 cm 66 5 in B8170 175 9 cm 69 3 in Height B8145 B8155 154 5 cm 60 8 in B8170 155 6 cm 61 2 in Clearance Front 40 cm 15 7 in Rear 10 cm 3 9 in Left 25 cm 9 8 in Right 5 cm 2 in Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 367 Specifications ...

Page 368: ...4 cm 96 in Depth B8145 B8155 168 9 cm 66 5 in B8170 175 9 cm 69 3 in Height B8145 B8155 154 5 cm 60 8 in B8170 155 6 cm 61 2 in Clearance Front 40 cm 15 7 in Rear 10 cm 3 9 in Left 57 9 cm 22 8 in Right 8 cm 3 1 in 368 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Specifications ...

Page 369: ...e Width 246 6 cm 97 1 in Depth B8145 B8155 168 9 cm 66 5 in B8170 175 9 cm 69 3 in Height B8145 B8155 154 5 cm 60 8 in B8170 155 6 cm 61 2 in Clearance Front 40 cm 15 7 in Rear 10 cm 3 9 in Left 72 6 cm 28 6 in Right 8 cm 3 1 in Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 369 Specifications ...

Page 370: ...ing 10 28 C 50 83 F RELATIVE HUMIDITY Operating 15 to 85 non condensing ELEVATION For optimum performance use the printer at elevations below 2500 m 8200 ft 370 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Specifications ...

Page 371: ...RE EN NT T R RE EQ QU UI IR RE ED D 45 55 prints per minute 110 127 VAC 10 50 Hz 3 Hz 60 Hz 3 Hz 12 A 220 240 VAC 10 50 Hz 3 Hz 60 Hz 3 Hz 8 A 70 prints per minute 110 127 VAC 10 50 Hz 3 Hz 60 Hz 3 Hz 16 A 220 240 VAC 10 50 Hz 3 Hz 60 Hz 3 Hz 10 A Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 371 Specifications ...

Page 372: ...aster print speeds you can load paper long edge feed Paper size Letter 8 5 x 11 in and A4 210 x 297 mm sizes share the fastest print speed Paper weight Lightweight prints faster than heavier paper such as Cardstock and Labels Paper type Plain prints faster than Glossy You can achieve maximum print speed when you print on Plain Letter A4 paper using long edge feed The slowest print speed is approxi...

Page 373: ...lies contact United States and Canada 1 800 ASK XEROX 1 800 275 9376 Europe EHS Europe xerox com For product safety information in the United States and Canada go to www xerox com environment For product safety information in Europe go to www xerox com msds Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 373 Specifications ...

Page 374: ...374 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Specifications ...

Page 375: ...taLink B8145 B8155 B8170 Series Multifunction Printer User Guide 375 Regulatory Information This appendix contains Basic Regulations 376 Copy Regulations 381 Fax Regulations 384 Material Safety Data Sheets 388 ...

Page 376: ...with one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit that is different from where the receiver is connected Consult the dealer or an experienced radio or TV technician for help Changes or modifications to this equipment not approved by Xerox can void the aut...

Page 377: ...sure compliance with European Union regulations use shielded interface cables European Union Lot 4 Imaging Equipment Agreement Environmental Information European Union Lot 19 on Light Sources According to European Commission Ecodesign Directive the light source contained within this product or its components is intended to be used for Image Capture or Image Projection only and is not intended for ...

Page 378: ...mage equipment program promotes energy efficient copiers printers fax multifunction printers personal computers and monitors Reducing product energy consumption helps to combat smog acid rain and long term changes to the climate by decreasing the emissions that result from generating electricity For more information on energy or other related topics go to www xerox com environment or www xerox com...

Page 379: ...eep mode can take up to 120 minutes depending on printer model To change the Energy Saver settings contact your System Administrator or refer to the System Administrator Guide at www xerox com office ALB81XXdocs EURASIAN ECONOMIC COMMUNITY CERTIFICATION Russia Belarus and Kazakhstan are working to establish a common customs union the Eurasian Economic Community or EurAsEC The Eurasian Economic Com...

Page 380: ...dschutz Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden Importeur Xerox GmbH Hellersbergstraße 2 4 41460 Neuss Deutschland TURKEY ROHS REGULATION In compliance with Article 7 d we hereby certify it is in com...

Page 381: ...roduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps can be photographed provided the reproduction is in black and white and is less than 75 or more than 150 of the linear dimensions of the original document Postal Money Orders Bills Checks or Drafts of money drawn by or upon authorized officers of the United States...

Page 382: ...e information about these provisions contact the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 CANADA Parliament by stature has forbidden the reproduction of the following subjects under certain circumstances Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions Current bank notes or current paper money Obligations or securit...

Page 383: ...ve and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor OTHER COUNTRIES Copying certain documents may be illegal in your country Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions Currency notes Bank notes and checks Bank and government bonds and securities Passports and identification cards Copyright ...

Page 384: ...ith this product The product connects to a compatible modular jack that is also compliant Refer to installation instructions for details You can connect the printer safely to the following standard modular jack USOC RJ 11C using the compliant telephone line cord with modular plugs provided with the installation kit Refer to the installation instructions for details The Ringer Equivalence Number RE...

Page 385: ...tariffs Contact the state public utility commission public service commission or corporation commission for information Your office could have specially wired alarm equipment connected to the telephone line Make sure that the installation of this Xerox equipment does not disable your alarm equipment If you have questions about what can disable alarm equipment consult your Telephone Company or a qu...

Page 386: ...rovides reliable and faster call setup Modification of this product or connection to external control software or control apparatus not authorized by Xerox invalidates its certification NEW ZEALAND 1 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network The permit indicates ...

Page 387: ...ameters required for compliance with Telecom Telepermit requirements depend on the equipment or computer associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom Specifications For repeat calls to the same number There shall be no more than 10 call attempts to the same number within any 30minute period for any single manua...

Page 388: ... your printer go to North America www xerox com msdsna European Union www xerox com msds For the Customer Support Center phone numbers go to www xerox com office worldcontacts 388 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Regulatory Information ...

Page 389: ...Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 389 Recycling and Disposal This appendix contains All Countries 390 North America 391 European Union 392 Other Countries 394 ...

Page 390: ...ent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply For more information go to www dtsc ca gov hazardouswaste perchlorate 390 Xerox AltaLink B8145 B8155 B8...

Page 391: ...SK XEROX to determine if your Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment or for recycling and disposal information contact your local authorities Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 391 Recycling and Disposal ...

Page 392: ...charge Please contact your local disposal authority for information In some member states when you purchase new equipment your local retailer may be required to take back your old equipment free of charge Please ask your retailer for information PROFESSIONAL BUSINESS ENVIRONMENT Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with ...

Page 393: ...es please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation Business Users in the European Union If you wish to discard electrical and electronic equipment contact your dealer or supplier for further information Disposal Outside of th...

Page 394: ...Other Countries Contact your local waste management authority to request disposal guidance 394 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Recycling and Disposal ...

Page 395: ...Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 395 Product Symbols This appendix contains Product Symbols 396 ...

Page 396: ...d personal injury use caution Caution Indicates a mandatory action to take to avoid damage to the property Do not touch the part or area of the printer Do not touch this part of the printer Do not touch the part or area of the printer Do not expose the drum cartridges to direct sunlight Do not burn the item Do not burn the toner cartridges Do not burn the drum cartridges 396 Xerox AltaLink B8145 B...

Page 397: ...is area Do not remove the paper forcefully Hot Surface Before handling wait for the time indicated On Off Standby Do not use paper attached with staples or any form of binding clip Do not use folded creased curled or wrinkled paper Do not load or use inkjet paper Do not reload paper that is used or printed previously Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 397 Prod...

Page 398: ...tcards Do not use envelopes Do not copy money Add paper or media Paper jam Lock Unlock Paper clip Cooling Elapsed time Supply paper 1 Sided original document Hole punched paper 398 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Product Symbols ...

Page 399: ...tterhead face up Load letterhead face down Load labels face down USB Universal Serial Bus LAN Local Area Network Telephone Line Weight Services Home button This item can be recycled Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 399 Product Symbols ...

Page 400: ...400 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Product Symbols ...

Page 401: ...Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide 401 Apps Features This appendix contains Apps Features 402 ...

Page 402: ...Apps Features 402 Xerox AltaLink B8145 B8155 B8170 Series Multifunction Printer User Guide Apps Features ...

Page 403: ...2 2 S Siid de ed d S Sc ca an nn niin ng g You can use the 2 sided options to set the device to scan one or both sides of an original document For Copy jobs you can specify 1 sided or 2 sided output P Pa ap pe er r S Su up pp plly y Use Paper Supply to specify the size type and color of the paper required or the paper tray to use If Auto is selected the printer chooses the paper tray based on the ...

Page 404: ...on to choose the finishing options required for your printed output R Re ed du uc ce e E En nlla ar rg ge e You can reduce the image to as little as 25 of the original size or enlarge it to as much as 400 When you resize an image to maintain the original proportions select P Pr ro op po or rt tiio on na all To adjust the width and length of the image by different percentages select I In nd de ep p...

Page 405: ... te en n D Da ar rk ke en n Use the Lighten Darken slider to make the output image or print lighter or darker S Sh ha ar rp pn ne es ss s Use this option to sharpen the output image or print For best results sharpen text images and soften photos S Sa at tu ur ra at tiio on n Saturation allows you to adjust the color strength and the amount of gray in the color Note This feature is not available wh...

Page 406: ...hift allows you to modify the location of the image on the page You can shift the printed image along the X and Y axes of each sheet of paper A Au ut to o B Ba ac ck k g gr ro ou un nd d S Su up pp pr re es s s siio on n Use the Auto Background Suppression setting to reduce the sensitivity of the printer to variations in light background colors E Ed dg ge e E Er ra as se e You can use the Edge Era...

Page 407: ...opy books magazines or other bound documents M Miir rr ro or r I Im ma ag ge e Use Mirror Image to reverse the image and text on the page N Ne eg ga at tiiv ve e I Im ma ag ge e Negative Image reverses the light and dark areas in your document and prints the image as if it is a photo negative Printing a negative image is useful for documents that have a substantial amount of dark background or lig...

Page 408: ... date to your copies B Bo oo ok klle et t C Cr re ea at tiio on n The Booklet Creation feature prints two pages on each side of the paper The pages are reordered so that they are in numerical order when folded P Pa ag ge e L La ay yo ou ut t You can print the selected number of pages on one side of a sheet of paper Selecting multiple pages per sheet saves paper and provides a way to review the lay...

Page 409: ...n to add blank sheets of paper between each printed transparency Ensure that the size and orientation of the separators is the same as the transparencies A Au ut to o S St ta ar rt t W Wh he en n O Or riig giin na alls s a ar re e D De et te ec ct te ed d The Auto Start When Originals are Detected option allows the device to start a job automatically when original documents are detected in the aut...

Page 410: ...bination of copy settings for future copy jobs you can save the settings with a name and retrieve the settings for later use R Re et tr riie ev ve e C Cu ur rr re en nt t S Se et tt tiin ng gs s You can retrieve and use any previously saved copy settings for current jobs Q Qu ua an nt tiit ty y Use this option to enter the number of required ID card copies P Pr re ev viie ew w Use this option to v...

Page 411: ...a ag ge es s Remove Blank Pages configures the printer to ignore blank pages F Fr ro om m Use the From option to specify the originator of the email Note The system administrator can preset this option to populate automatically with your user account details R Re ep plly y T To o Use the Reply To option to include an email address that you want the recipient to reply to This option is useful if yo...

Page 412: ... e The Quality File Size option lets you choose from three settings that balance the quality of the image and the size of the file Higher quality images result in larger file sizes which are not ideal for sharing and transmitting over the network F Fiille e F Fo or rm ma at t Use the File Format option to specify the format of the saved image or to define a searchable image You can add a password ...

Page 413: ...at te e W Wo or rk kf fllo ow ws s Use Update Workflows to refresh the list of workflows that appear at the control panel A Ad dd d F Fiille e D De es st tiin na a t tiio on ns s Use this option to choose more destinations to file the scanned images B Bo oo ok k F Fa ax xiin ng g You can use the Book Faxing feature to scan images from books magazines or other bound documents for faxing R Re ed du ...

Page 414: ...uring transmission choose Print on Error Only S St ta ar rt tiin ng g R Ra at te e Select the highest starting rate for transmitting the fax unless the destination for the fax you are sending has special requirements Forced 4800 bps is the recommended setting for lines that can have transmission interference C Co ov ve er r S Sh he ee et t You can use the Cover Sheet option to add an introduction ...

Page 415: ... R F FA AX X S SC CA AN N T TO O W WO OR RK K F FL LO OW W S SC CA AN N N NI IN NG G I ID D C CA AR RD D C CO OP PY Y telephone number of the sender and the date and time of the transmission are included on all faxes D De ella ay y S Se en nd d You can set a time in the future for the printer to send your fax job You can delay the sending of your fax job for up to 24 hours Apps Features ...

Page 416: ...ore a fax document on the printer and make the document available for other fax machines to poll You can retrieve faxes stored on other fax machines To use this feature it is necessary that both the polling printer and the remote printer have the Polling feature M Ma aiillb bo ox xe es s Use the Fax Mailboxes option to store faxes that were retrieved from a remote fax machine or to store faxes for...

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