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Xerox AltaLink B80XX Series User Manual Download Page 229

Troubleshooting 

 

 

Xerox

®

 AltaLink

®

 B80XX Series Multifunction Printer  229 

 

User Guide 

 

Printer Resets or Powers Off Frequently 

 

Probable Causes 

Solutions 

The power cord is not plugged into the outlet 

correctly. 

Power off the printer. Confirm that the power cord is plugged in 

correctly to the printer and the outlet, then power on the printer. 

A system error occurred. 

Power off the printer, then power on again. If the error persists, 

contact your Xerox representative. 

The printer is connected to an uninterruptible 

power supply (UPS), extension cord, or   

power strip. 

Only use an extension cord designed to handle the electrical 

current capacity of the printer. For details, refer to 

Electrical 

Specifications

 on page 276. 

A network configuration problem exists. 

Unplug the network cable. If the problem is not resolved, contact 

your system administrator to reconfigure your network 

installation. 

The printer is connected to an outlet with a 

voltage or frequency that does not match the 

printer specifications. 

Use a power source with the specifications listed in 

Electrical 

Specifications

 on page 276. 

 

 

Printer Does Not Print 

 

Probable Causes 

Solutions 

The printer is in Power Saver mode. 

On the control panel, press the 

Power/Wake

 button. 

The printer has an error. 

If the Status LED is blinking amber, follow the instructions on the 

control panel to clear the error. If the error persists, contact your 

Xerox representative. 

The printer is out of paper. 

Load paper into the tray. 

A toner cartridge is empty. 

Replace the empty toner cartridge. 

The print cartridge has reached end of life. 

Replace the print cartridge. 

No control panel indicators are lighted. 

Power off the printer, confirm that the power cord is plugged in 

correctly to the printer and the outlet, then power on the printer. 

If the error persists, contact your Xerox representative. 

The printer is busy. 

•

 

If the Status LED is flashing blue, a previous print job could 

be the problem. 

a.

 

At your computer, use the printer properties to delete all 

print jobs in the print queue. 

b.

 

At the control panel, touch 

Jobs

, then delete all pending 

print jobs. 

•

 

Load the paper in the tray. 

•

 

If the Status LED does not flash once after you send a print 

job, check the connection between the printer and the 

computer. Power off the printer, then power on. 

Summary of Contents for AltaLink B80XX Series

Page 1: ...Xerox AltaLink B80XX Series Multifunction Printer User Guide...

Page 2: ...are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint Logo are trademarks of Apple Inc Google Cloud Print web printing service Gmail webmail service and Andr...

Page 3: ...inter Symbols 20 Environmental Health and Safety Contact Information 22 2 Getting Started 23 Parts of the Printer 24 Front View 24 Duplex Automatic Document Feeder 25 Control Panel 26 Internal Parts 2...

Page 4: ...60 Xerox App Gallery Overview 60 Creating a Xerox App Gallery Account 61 Logging in to your Xerox App Gallery Account 62 Installing or Updating an App from the Xerox App Gallery 62 Device 64 Device Ov...

Page 5: ...t Fax 125 Print From 127 Print From Overview 127 Printing from a USB Flash Drive 127 Printing from Saved Jobs 128 Printing from Mailbox 128 4 Printing 129 Printing Overview 130 Print Workflows 131 Pri...

Page 6: ...Damage Your Printer 162 Paper Storage Guidelines 162 Supported Paper Types and Weights 163 Supported Standard Paper Sizes 164 Supported Paper Sizes and Weights for Automatic 2 Sided Printing 165 Suppo...

Page 7: ...25 Printing the Billing Summary Report 225 Moving the Printer 226 7 Troubleshooting 227 General Troubleshooting 228 Printer Does Not Power On 228 Printer Resets or Powers Off Frequently 229 Printer Do...

Page 8: ...l Specifications 270 Base Configuration 270 Configuration with Office Finisher 270 Configuration with Office Finisher with Booklet Maker 270 Configuration with High Volume Finisher and Booklet Maker 2...

Page 9: ...ment Environmental Information 281 Germany 283 Turkey RoHS Regulation 284 Eurasian Economic Community Certification 284 Regulatory Information for 2 4 GHz Wireless Network Adapter 284 Ozone Release 28...

Page 10: ...ng and Disposal 295 All Countries 296 North America 297 European Union 298 Domestic Household Environment 298 Professional Business Environment 298 Collection and Disposal of Equipment and Batteries 2...

Page 11: ...perational Safety 16 Maintenance Safety 19 Printer Symbols 20 Environmental Health and Safety Contact Information 22 Your printer and the recommended supplies have been designed and tested to meet str...

Page 12: ...d to meet strict safety requirements These include safety agency evaluation and certification and compliance with electromagnetic regulations and established environmental standards The safety and env...

Page 13: ...er when performing these installations Disconnect the power cord when removing covers and guards for installing optional equipment Except for user installable options there are no parts that you can m...

Page 14: ...pter plug to connect the printer to an electrical outlet that does not have a ground connection terminal WARNING Avoid the potential of electrical shock by ensuring that the printer is grounded proper...

Page 15: ...service representative to correct the problem if The equipment emits unusual odors or makes unusual noises The power cable is damaged or frayed A wall panel circuit breaker fuse or other safety device...

Page 16: ...require tools for removal protect the hazard areas within the printer Do not remove the protective covers Do not override any electrical or mechanical interlock devices Do not attempt to remove paper...

Page 17: ...of the printer Place the printer in an area where there is adequate space for operation and servicing Place the printer in a dust free area Do not store or operate the printer in an extremely hot col...

Page 18: ...r waste cartridges into an open flame When handling cartridges for example toner and such avoid skin or eye contact Eye contact can cause irritation and inflammation Do not attempt to disassemble the...

Page 19: ...not burn any consumables or routine maintenance items For information on Xerox supplies recycling programs go to www xerox com gwa WARNING Do not use aerosol cleaners Aerosol cleaners can be explosive...

Page 20: ...parts To avoid personal injury use caution Caution Indicates a mandatory action to take in order to avoid damage to the property Caution To avoid damage to the property be careful not to spill toner...

Page 21: ...led paper Do not use inkjet paper Do not use transparencies or overhead projector sheets Do not reload paper previously printed on or used Do not copy money revenue stamps or postage stamps For detail...

Page 22: ...ealth and Safety in relation to this Xerox product and supplies contact the following customer help lines United States and Canada 1 800 ASK XEROX 1 800 275 9376 Europe 44 1707 353 434 For product saf...

Page 23: ...er 23 User Guide This chapter includes Parts of the Printer 24 Power Options 34 Accessing the Printer 36 Introduction to Xerox Apps 39 Information Pages 40 The Embedded Web Server 41 Installation and...

Page 24: ...ection includes Front View 24 Duplex Automatic Document Feeder 25 Control Panel 26 Internal Parts 28 Rear View 28 Configurations and Options 29 Front View 1 Locking Casters 2 Tray 5 3 Left Side Door 4...

Page 25: ...ocuments face up so that the top of the document enters the feeder first Place only loose sheets of undamaged paper in the duplex automatic document feeder Adjust the paper guides so that they fit aga...

Page 26: ...rs and warnings Provides the Power Wake button used for powering on or off the printer This button also supports the power saver modes and blinks to indicate the power status of the printer Item Name...

Page 27: ...lowly for fax or print job received from the network Blinks blue rapidly while the printer is powering up or to signal detection of a Wi Fi Direct connection request Amber Blinks amber to indicate an...

Page 28: ...ser Module 4 Print Cartridge Release Lever 5 Toner Cartridge 6 Print Cartridge Rear View 1 Upper Rear Cover 2 Lower Rear Cover 3 USB Memory Port for service only 4 USB Memory Card Connections 5 USB Po...

Page 29: ...Adjustable mode or Dedicated mode When a paper tray is set to Fully Adjustable mode you can change paper settings each time that you load the tray When a paper tray is set to Dedicated mode the contr...

Page 30: ...the rear paper guide in Tray 3 is limited If you require assistance to adjust the paper trays contact your local Xerox representative 1 To access the rear paper guides in Trays 3 and 4 remove Tray 2...

Page 31: ...Align the tabs at the top and bottom of the guide with the corresponding slots on the tray then slide forward the green clips 5 To adjust the front right side paper guide press the pin on the outside...

Page 32: ...e tray inward To release the black paper guide from the side of the tray gently pull out the guide then pull it up Move the guide to the new position align the bottom hook of the guide with the new po...

Page 33: ...ide up the paper guide retainer to the unlock position Move the paper guide to the new slot then slide it down into position 3 To secure the paper guide slide down the paper guide retainer to the lock...

Page 34: ...er Wake button Notes The Power Wake button is the only power button on the printer The printer exits Sleep mode automatically when it receives data from a connected device When in Sleep mode the touch...

Page 35: ...Restart To place the printer in Sleep Mode touch Sleep In Sleep Mode the touch screen goes dark and the Power Wake button flashes To power off the printer touch Power Off If the printer does not resp...

Page 36: ...pares the user credentials to the information stored on an authentication server Convenience Authentication If this option is enabled a card with a magnetic strip or a Radio Frequency Identification R...

Page 37: ...nalization Personalization is the process of customizing apps for a specific user When a user logs in to the device and personalized information is required the device searches an LDAP directory for t...

Page 38: ...tication If authentication is set to access printer features you log in with your user credentials Logging In at the Control Panel 1 At the printer control panel press the Home button 2 Touch Log In 3...

Page 39: ...or reorder Apps on the Home screen using the settings available in the Embedded Web Server For details about displaying configuring and customizing the Apps refer to the System Administrator Guide at...

Page 40: ...t provides information about the device and a detailed listing of the billing meters and sheet counts Quick Use Guide This guide provides an overview of the key features of the printer PCL Font List T...

Page 41: ...s a description of the printer and current notifications the status of the paper trays and supplies and billing information There is a Quick Links area at the bottom of the page that provides direct a...

Page 42: ...Guide at www xerox com office ALB80XXdocs Finding the IP Address of Your Printer To install the print driver for a network connected printer you need the IP address of your printer You also need the...

Page 43: ...ypically faster than a USB connection and it provides access to the Embedded Web Server For more information refer to the System Administrator Guide at www xerox com office ALB80XXdocs Selecting a Loc...

Page 44: ...utlet 2 Connect one end of a Category 5 or better Ethernet cable to the Ethernet port on the back of the printer Connect the other end of the cable to a correctly configured network port 3 Power on th...

Page 45: ...w xerox com office ALB80XXdocs Using Wi Fi Direct on your Mobile Device The Wi Fi Direct feature requires an installed Mopria Print Service app on the mobile device The printer does not need to have a...

Page 46: ...e printer Connecting to a Computer Using USB Ensure that you have one of the following operating systems installed on your computer Windows 7 Windows 8 1 Windows Server 2008 Windows 10 Windows Server...

Page 47: ...umentation supplied by the manufacturer of your mobile device For details about configuring NFC on your printer refer to the System Administrator Guide at www xerox com office ALB80XXdocs Using NFC on...

Page 48: ...ox Print Service Plugin 2 At the top right side of the screen touch the selection button then select Add Printer 3 Touch the NFC option 4 Hold the mobile device over the NFC icon on the control panel...

Page 49: ...subnet as the printer To allow devices to print from different subnets configure your network to pass multicast DNS traffic across subnets Supported mobile devices all models of iPad iPhone 3GS or la...

Page 50: ...Note HTTP Basic sends user login credentials as plain unencrypted text over HTTP To send encrypted login credentials use HTTPS HTTP Digest This option authenticates with user accounts that are configu...

Page 51: ...omputer open a Web browser In the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address for your printer refer to Finding the IP Address of...

Page 52: ...o print 11 To access the Google Cloud Print feature in your Google account click Manage Your Printer Note The default printer name appears in this format Model name MAC address For additional informat...

Page 53: ...ALB80XXdocs Updating the Printer System Software Before installing print driver software verify that the printer has the latest version of system software loaded You can update your device when Xerox...

Page 54: ...ices 57 Before installing print driver software verify that the printer is plugged in turned on connected correctly and has a valid IP address If you cannot find the IP address refer to Finding the IP...

Page 55: ...the IP address of the printer refer to Finding the IP Address of Your Printer on page 42 7 Click Next 8 If needed you can name your printer by typing a name in the Queue Name field 9 If installing a p...

Page 56: ...or USB cable is connected properly 11 To accept the print queue message click OK 12 Select or clear the Set Printer as Default and Print Test Page check boxes 13 Click Continue then click Close Instal...

Page 57: ...ou want to use does not appear in the list click the Cancel button Add the WSD printer manually using the Add Printer Wizard 4 Click Close To install a WSD printer using the Add Printer Wizard 1 At yo...

Page 58: ...Help Order supplies for your printer www xerox com office ALB80XXsupplies Local sales and Technical Customer Support www xerox com office worldcontacts Printer registration www xerox com office regist...

Page 59: ...hen you use your device for the first time You can show hide or reorder Apps on the Home screen using the settings available in the Embedded Web Server For details about displaying configuring and cus...

Page 60: ...workflows and enhance your user experience The Xerox App Gallery allows you to browse and update apps easily You can browse through the app library without logging in The moving banner provides an act...

Page 61: ...Control Panel 1 At the printer control panel press the Home button 2 Touch Xerox App Gallery 3 Touch Login 4 Touch Request an Account 5 To enter a valid email address use the touch screen keypad then...

Page 62: ...keypad 5 Touch OK or Enter The Xerox App Gallery opens Installing or Updating an App from the Xerox App Gallery Xerox Apps add extend or customize the functionality of your device You can use the Xero...

Page 63: ...3 To enter your User Name use the touch screen keypad 4 To enter your Password use the touch screen keypad 5 Touch OK or Enter The Xerox App Gallery opens 6 Touch the App required then touch Update Th...

Page 64: ...s The following Device options are available Option Description About The About option provides an overview of your device the device serial number and information about current settings Information P...

Page 65: ...bout The About option provides an overview of your device and its current settings and status You can view the serial number model number and software version Information Pages Your printer has a set...

Page 66: ...g its lifetime You cannot reset the counters A page is counted as one side of a sheet of paper For example a sheet of paper that is printed on two sides counts as two impressions To view the Billing a...

Page 67: ...can use the Remote Services option to send error and usage information to the Xerox support team to help them resolve problems quickly For information about enabling Remote Services and uploading inf...

Page 68: ...int job can be held by the printer when it is unable to complete the job For example if the printer needs attention paper or supplies When the condition is resolved the printer automatically resumes p...

Page 69: ...ired Resources 4 To return to the Home screen press the Home button Notes The system administrator can restrict users from deleting jobs If a system administrator has restricted job deletion you can v...

Page 70: ...are stored To print using Saved Job 1 In your software application access the print settings For most software applications press CTRL P for Windows or CMD P for Macintosh 2 Select your printer then...

Page 71: ...ick Go Secure Print Use Secure Print to print sensitive or confidential information After you send the job it is held at the printer until you enter your passcode at the printer control panel After a...

Page 72: ...panel Sample Set is a type of saved job with these features A Sample Set job appears in a folder named after the user ID associated with the print job A Sample Set job does not use a passcode Any use...

Page 73: ...use the Embedded Web Server to submit jobs for printing at the device You can use the Job Submission feature to print ps pdf pcl and xps files without installing a print driver You can select jobs for...

Page 74: ...iately Secure Print This option prints a job after you enter your passcode at the printer control panel Sample Set or Proof Print These options print one copy of a multiple copy print job The device h...

Page 75: ...r then press Enter or Return 2 In the Embedded Web Server click Home 3 Click Jobs 4 Click the Saved Jobs tab 5 For the job that you want to process select the check box 6 From the menu select an optio...

Page 76: ...you selected You can change settings for individual jobs based on the original documents You can save settings that you use for regular jobs and retrieve them for later use For details on configuring...

Page 77: ...per left corner of the document glass For multiple single or 2 sided pages use the duplex automatic document feeder Remove any staples and paper clips from the pages Insert the original documents face...

Page 78: ...inal documents touch 2 Sided Copying then select an option For details about available features refer to Apps Features on page 301 7 Touch Start If you placed documents in the feeder scanning continue...

Page 79: ...de at www xerox com office ALB80XXdocs Erasing the Edges of Copies You can erase content from the edges of your copies using the Edge Erase feature You can specify the amount to erase on the right lef...

Page 80: ...of varying sizes To determine which original sizes can be mixed in the same job use the diagram on the screen 5 Touch OK Shifting the Image You can change the placement of an image on the copy page Th...

Page 81: ...ght page of an open book onto a single sheet of paper 5 If Binding Edge Erase is required touch More Touch the Binding Edge Erase field To enter the amount to erase use the numeric keypad or touch the...

Page 82: ...then touch OK 4 For Covers Options select an option Front Back Same This option includes front and back covers from the same tray Front Back Different This option includes a front and a back cover fro...

Page 83: ...numeric keypad Touch Enter 6 To specify the paper tray to use for the insert a Touch Paper Supply b Touch the required paper tray c Touch OK 7 Touch Add The insert appears in the list on the Inserts s...

Page 84: ...s the Home button 2 Touch Copy 3 Touch Special Pages Exceptions Note If Paper Supply is set to Auto Paper Select the Paper Conflict screen appears Select the required paper tray then touch OK 4 To ent...

Page 85: ...number touch an arrow The sample page shows the location of the page number f Touch OK 5 To insert a comment a Touch Comment b Touch On c For Stored Comments touch an option in the list Touch an exist...

Page 86: ...ch Delete All 10 Touch OK Changing the Page Layout You can use Page Layout to place a defined number of pages on one or both sides of the paper To change the page layout 1 At the printer control panel...

Page 87: ...oad the original document for the first segment b Select the options required for the segment c Touch Scan 7 Set the required build job display options 8 Print a Sample segment or delete a segment a T...

Page 88: ...prints 7 Inspect the sample copy then select one of the following options If the copy is unsatisfactory touch Delete Touch Delete to confirm The job is canceled and no more copies are printed If the c...

Page 89: ...copy settings with a name refer to Saving Current Copy Settings on page 88 To retrieve saved settings 1 At the printer control panel press the Home button 2 Touch Copy 3 Touch Retrieve Saved Settings...

Page 90: ...refer to the System Administrator Guide at www xerox com office ALB80XXdocs For information about all the App features and available settings refer to Apps Features on page 301 Copying an ID Card To...

Page 91: ...el 93 Email Overview You can use the Email App to scan images and attach them to emails You can specify the file name and format of the attachment and include a subject heading and message for the ema...

Page 92: ...ps from the pages Insert the original documents face up in the duplex automatic document feeder with the top of the page entering the feeder first Adjust the paper guides so that they fit against the...

Page 93: ...file name touch the attachment file name enter a new name then touch OK To save the scanned document as a specific file format touch the attachment file format then select the required format To creat...

Page 94: ...original documents 2 At the printer control panel press the Home button 3 Touch Email 4 To clear previous App settings touch Reset 5 Touch Manual Entry To enter an email address use the touch screen k...

Page 95: ...using pre defined settings to a range of file destinations quickly and easily There are several workflow options Distribution workflows enable you to scan documents to one or more file destinations F...

Page 96: ...taples or paper clips from the pages Insert the original documents face up in the duplex automatic document feeder with the top of the page entering the feeder first Adjust the paper guides so that th...

Page 97: ...t the required format If you are using the document glass to combine pages into a single scan file enable Build Job If you are scanning from 2 sided original documents touch 2 Sided Scanning then sele...

Page 98: ...tories New scan destinations such as an FTP site a website or an SMB server Fax number destinations When you create a workflow it appears in the list of workflows in the Pick a Workflow screen of the...

Page 99: ...ination address For IP Address enter the IP Address Port number For Host Name enter the Host Name Port number c Enter the name of the destination folder as needed In SMB the destination folder is the...

Page 100: ...pple menu select System Preferences 2 From the System Preferences window select Sharing then select File Sharing 3 Under Shared Folders click the Plus icon Browse to the folder that you want to share...

Page 101: ...scan images to the public mailbox folder or to retrieve the scanned images All users can view scanned documents in the public mailbox folder You can create a password protected private mailbox folder...

Page 102: ...the Pick a Workflow screen select a private mailbox folder Note If the Pick a Workflow screen is not automatically displayed to display it touch Change Workflow 5 On the Mailbox Password screen enter...

Page 103: ...ld then type a name for the folder 6 In the Folder Password field type a password that adheres to the password rules 7 In the Confirm Folder Password field type the password again 8 Click Apply Your p...

Page 104: ...AP directory Note When a user logs in to the printer using network credentials the Home workflow appears on the Pick a Workflow screen To use the Home workflow 1 Load your original documents 2 To log...

Page 105: ...kflow Scanning Touch Change Workflow then touch USB 5 To add a file destination touch Add File Destinations then select a file destination from the list 6 Adjust the workflow scanning settings as need...

Page 106: ...he Workflow Scanning App Single Touch Apps are displayed on the Home screen and used with a single touch You can use the Embedded Web Server to design the app associate it with a workflow and assign u...

Page 107: ...Scanning on page 95 For details about configuring and customizing the Apps refer to the System Administrator Guide at www xerox com office ALB80XXdocs For information about all the App features and av...

Page 108: ...n prompted do these steps To change settings touch Program Next Segment To scan another page touch Scan Next Segment To finish touch Submit 8 To return to the Home screen press the Home button Adding...

Page 109: ...example to save scanned files to a shared folder named scans type scans 7 In Document Path enter the name of the subfolder within the destination folder For example to save the scanned files to a fol...

Page 110: ...a fax from a secure folder The fax function works best with an analog phone line Voice Over Internet Protocols VOIPs such as FIOS and DSL are not supported Before you use the Fax App configure the Fa...

Page 111: ...ument feeder with the top of the page entering the feeder first Adjust the paper guides so that they fit against the documents 2 At the printer control panel press the Home button 3 Touch Fax 4 To cle...

Page 112: ...ld Job If you are scanning from 2 sided original documents touch 2 Sided Scanning then select an option For details about available features refer to Apps Features on page 301 7 Touch Send 8 If Build...

Page 113: ...set to the current time For details refer to the System Administrator Guide at www xerox com office ALB80XXdocs To specify the time to send your fax 1 Load your original documents 2 At the printer con...

Page 114: ...he following steps Touch an existing comment Touch an Available comment then touch the Edit icon To type text use the touch screen keypad Touch OK Notes To delete an existing comment touch the comment...

Page 115: ...ed to access secure faxes To store a fax for non secure polling 1 Load your original documents 2 At the printer control panel press the Home button then touch Fax 3 If the entry screen is displayed to...

Page 116: ...t c To delete stored faxes after they print touch Empty Fax Polling To confirm touch Empty Fax Mailbox The local faxes that are stored for polling print 5 To print faxes that are stored for polling on...

Page 117: ...as the recipient of the fax 9 To select a different mailbox touch the recipient field then touch Remove or Edit 10 Touch Send The original documents are scanned and stored in the mailbox Printing Loca...

Page 118: ...use the numeric keypad Touch OK 9 Touch OK To select a different mailbox touch the recipient field then touch Remove or Edit 10 Touch Send The original documents are scanned and stored in the remote...

Page 119: ...nal documents 2 At the printer control panel press the Home button 3 Touch Fax 4 To clear previous App settings touch Reset 5 Touch Manual Entry To type the fax number use the touch screen keypad 6 To...

Page 120: ...river dialog box click Printer Properties 3 On the Printing Options tab from the Job Type list select Fax 4 In the Fax window click the Recipients tab 5 To add recipients manually a Click the Add Reci...

Page 121: ...the required printer 3 To access the fax driver settings in the print options list click Xerox Features then from the Job Type list select Fax 4 To add a recipient in the Fax window click the Recipien...

Page 122: ...over the telephone network For details about configuring and customizing the Apps refer to the System Administrator Guide at www xerox com office ALB80XXdocs For information about all the App features...

Page 123: ...x automatic document feeder with the top of the page entering the feeder first Adjust the paper guides so that they fit against the documents 2 At the printer control panel press the Home button 3 Tou...

Page 124: ...future for the printer to send your fax job The delay can range from 15 minutes through 24 hours Note Before you use this feature set the printer to the current time To specify the time to send your...

Page 125: ...ps Features on page 301 Sending a Scanned Image in an Internet Fax To send a scanned image in an email 1 Load your original documents For single pages or paper that cannot be fed using the duplex auto...

Page 126: ...settings as needed To change the subject touch Subject enter a new subject then touch OK To save the scanned document as a specific file name touch the attachment file name enter a new name then touch...

Page 127: ...Drive You can print a file stored on a USB Flash drive The USB port is on the front of the printer Note Only USB Flash drives formatted to the typical FAT32 file system are supported To print from a...

Page 128: ...le 7 To return to the Home screen press the Home button Printing from Mailbox Print from mailbox allows you to print a file that is stored in a folder on the printer hard drive To print from a mailbox...

Page 129: ...Link B80XX Series Multifunction Printer 129 User Guide This chapter includes Printing Overview 130 Print Workflows 131 Print Jobs 138 Printing Features 143 Using Custom Paper Sizes 153 Print From 156...

Page 130: ...the paper size color and type 3 Access the print settings in your software application For most software applications press CTRL P for Windows or CMD P for Macintosh 4 Select your printer 5 To access...

Page 131: ...ing options that are set from within the software application are temporary The application and the computer do not save the settings after the application is closed Print Driver Help Xerox print driv...

Page 132: ...Start Menu application it can change the navigation path to your list of printers 2 In the list of printers right click the icon for your printer then click Printing preferences 3 In the Printing Pre...

Page 133: ...e finisher output tray Folder Tray You can use this option to select the output tray for the CZ Folder Top Tray You can use this option to select the output tray on top of the Office Finisher or the H...

Page 134: ...tings field at the bottom of the window then click Save As 4 Type a name for the set of printing options then to save the set of options in the Saved Settings list click OK 5 To print using these opti...

Page 135: ...Tray You can use this option to select the output tray on top of the Office Finisher or the High Volume Finisher Stacker Tray You can use this option to select the output tray in the middle of the Off...

Page 136: ...g lp lpr To create a job ticket using the Xerox GUI print driver 1 Open the Xerox GUI print driver 2 Select the desired options 3 Click Save As then store the job ticket in a public location such as t...

Page 137: ...ocedure varies Printing from a Mopria Enabled Mobile Device Mopria is a software feature that enables users to print from mobile devices without requiring a print driver You can use Mopria to print fr...

Page 138: ...or delete the job 1 At the printer control panel press the Home button 2 Touch Jobs then touch the name of the desired print job 3 Select a task Note If you do not make a selection the job automatical...

Page 139: ...to the printer and stored there for future use All users can print or delete a Saved Job On the control panel from the Print From menu you can view and print saved jobs In the Embedded Web Server on...

Page 140: ...ick Go Secure Print Use Secure Print to print sensitive or confidential information After you send the job it is held at the printer until you enter your passcode at the printer control panel After a...

Page 141: ...panel Sample Set is a type of saved job with these features A Sample Set job appears in a folder named after the user ID associated with the print job A Sample Set job does not use a passcode Any use...

Page 142: ...e Sample Set job Note The Sample Set file description shows the job as Held Sample Requested 4 Touch Job Progress then select an option To view information about the job touch Job Details then touch J...

Page 143: ...in the print options list click Xerox Features Within Xerox Features in the options list click Paper Output Scaling Scaling reduces or enlarges the original document to match the selected output pape...

Page 144: ...media that cannot be printed on both sides 2 Sided Print This option prints the job on both sides of the paper to allow binding on the long edge of the paper The following illustrations show the resu...

Page 145: ...s list click Image Options Lightness The Lightness feature allows you to adjust the overall lightness or darkness of the text and images in your printed job Contrast You can use the Contrast feature t...

Page 146: ...ument Options tab click Page Layout To locate booklet creation on Macintosh in the Print window in the print options list click Xerox Features Within Xerox Features in the options list click Booklet L...

Page 147: ...the front and back cover pages from the same tray Front and Back Different This option prints the front and back cover pages from different trays After you make a selection for printing the cover pag...

Page 148: ...ow to select an option 1 Sided Print prints the exception pages on one side only 2 Sided Print prints the exception pages on both sides of the paper and flips the pages on the long edge The job then c...

Page 149: ...the image on the page specify the position option or to rotate the image left or right by increments of 1 use the arrows To define the location of the image on the page specify the position option or...

Page 150: ...nt across the long dimension of the paper Rotated Landscape Orients the paper so that the content is rotated 180 degrees and with the long bottom side up Note For Macintosh to print portrait text and...

Page 151: ...op left margin on every page of the document 3 Click OK Printing Mirror Images If the PostScript print driver is installed you can print pages as a mirror image Images are mirrored left to right when...

Page 152: ...lick Start Settings Printers For Windows 7 click Start Devices and Printers For Windows 8 click Start Control Panel Devices and Printers For Windows 10 click the Windows Start icon Settings Devices Pr...

Page 153: ...efining Custom Paper Sizes on page 153 Printing on Custom Paper Size from Windows Note Before printing on custom size paper define the custom size in the printer properties 1 Load the custom size pape...

Page 154: ...Sizes on page 165 To create and save custom sizes for Windows 1 In the print driver click the Printing Options tab 2 For Paper click the arrow then select Other Size Advanced Paper Size Output Paper...

Page 155: ...saved in the print driver and are available for you to select in all your applications Note To configure the tray settings for Fully Adjustable or Dedicated mode refer to Configuring Tray Settings on...

Page 156: ...to the typical FAT32 file system are supported To print from a USB Flash drive 1 Insert the USB Flash drive into the USB port on the printer 2 At the USB Drive Detected screen touch Print from USB Not...

Page 157: ...e 7 To return to the Home screen press the Home button Printing from Mailbox Print from mailbox allows you to print a file that is stored in a folder on the printer hard drive To print from a mailbox...

Page 158: ...o select the file from a local network or remote location for File Name click Browse select the file then click Open 4 For Printing select the desired options for the job Normal Print prints a job imm...

Page 159: ...k B80XX Series Multifunction Printer 159 User Guide This chapter includes Paper and Media Overview 160 Supported Paper 161 Paper Tray Settings 167 Loading Paper 169 Printing on Special Paper 182 5 Pap...

Page 160: ...h capacity paper tray that can hold A4 size or Letter size paper When one of the optional conversion kits is installed the kit can feed more paper sizes Tray 7 is a paper inserter tray for use with th...

Page 161: ...and media recommended for your printer Recommended Media A list of paper and media recommended for your printer is available at www xerox com rmlna Recommended Media List United States www xerox com r...

Page 162: ...ntative for details Paper Storage Guidelines Storing your paper and other media properly contributes to optimum print quality Store paper in dark cool relatively dry locations Most paper is susceptibl...

Page 163: ...Recycled Transparencies Tray 2 only 60 200 g m Lightweight Cardstock Cardstock 106 160 g m 161 216 g m Tray 5 2 sided Bond Covers Glossy Hole punched Index Labels Letterhead Plain Pre printed Recycle...

Page 164: ...tter 216 x 279 mm 8 5 x 11 in US Folio 216 x 330 mm 8 5 x 13 in Legal 216 x 356 mm 8 5 x 14 in Tabloid 279 x 432 mm 11 x 17 in Trays 3 and 4 A4 210 x 297 mm 8 3 x 11 7 in Letter 216 x 279 mm 8 5 x 11...

Page 165: ...x 356 mm 8 5 x 14 in Tabloid 279 x 432 mm 11 x 17 in In addition to the standard sizes you can use custom size paper within the following ranges for 2 sided printing Minimum size 125 x 138 mm 4 9 x 5...

Page 166: ...x 432 mm 11 7 x 17 in C5 envelopes only Tray 6 A4 210 x 297 mm 8 3 x 11 7 in or Letter 216 x 279 mm 8 5 x 11 in With narrow SEF kit A4 210 x 297 mm 8 3 x 11 7 in Letter 216 x 279 mm 8 5 x 11 in or Le...

Page 167: ...touch Device Settings Paper Management 3 Touch Tray Settings then select a tray To set the mode touch Fully Adjustable or Dedicated To specify the paper settings for a dedicated tray touch Edit then s...

Page 168: ...specific paper size type and color If you move the guides to load a different paper size the control panel displays an error message To configure the tray settings for Fully Adjustable or Dedicated m...

Page 169: ...to confirm or change the media settings The tray guides automatically detect the size of paper loaded When the Dedicated mode is configured the control panel displays the media settings for the tray...

Page 170: ...ck together and reduces the possibility of jams Note To avoid jams and misfeeds do not remove paper from its packaging until you are ready to use it 6 Load paper in the tray Position the paper against...

Page 171: ...rencies in Tray 2 only For short edge feed insert letterhead and pre printed paper face down with the top edge to the left Load hole punched paper with the holes toward the rear of the printer 7 Adjus...

Page 172: ...Confirm Note To change the paper settings when the tray is set to Dedicated mode refer to Configuring Tray Settings on page 167 Adjusting the Paper Guides in Trays 1 and 2 You can adjust the guides in...

Page 173: ...s of paper Tray 4 holds 2000 sheets of paper The control panel displays a warning message when the paper in the tray is in short supply or when a tray is empty To change the paper size refer to Config...

Page 174: ...ocated on the left side of the printer You can close the tray when it is not in use You can use the tray for small jobs or for jobs that use special media such as labels transparencies and envelopes W...

Page 175: ...ides to the edges of the tray 3 Load the paper in the tray For long edge feed insert letterhead and pre printed paper face up with the top edge toward the front of the tray Load hole punched paper wit...

Page 176: ...ort edge feed insert letterhead and pre printed paper face up with the top edge leading into the printer Load hole punched paper with the holes toward the rear of the printer Note Do not load paper ab...

Page 177: ...er size 8 5 x 11 in paper The tray capacity is 3300 sheets Notes If the narrow short edge feed conversion kit is installed the tray feeds A4 size 210 x 297 mm Letter size 8 5 x 11 in or Legal size 8 5...

Page 178: ...into Tray 6 4 Fan the edges of the paper before loading it into the paper trays This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams Note To...

Page 179: ...nd efficient way to add pre printed covers or inserts to a copy job Load A4 size 210 x 297 mm paper or Letter size 8 5 x 11 in paper long edge or short edge feed Load larger paper sizes with the short...

Page 180: ...pages face up and rotated 180 degrees from the pages in the automatic document feeder For short edge feed load original documents with landscape content face up in the automatic document feeder Note...

Page 181: ...up in the automatic document feeder Note To insert special pages into the job in Tray 7 load the pages face up and rotated 180 degrees from the pages in the automatic document feeder 2 Adjust the wid...

Page 182: ...tion includes Envelopes 182 Labels 187 Glossy Media 190 Transparencies 191 To order paper transparencies or other media contact your local reseller or go to www xerox com office ALB80XXsupplies For re...

Page 183: ...d results try another envelope brand Maintain constant temperatures and relative humidity Store unused envelopes in their packaging to avoid excess moisture and dryness which can affect print quality...

Page 184: ...for larger envelopes Remove any paper or envelopes that are a different size or type 2 Move the paper width guides to the edges of the tray 3 Load envelopes into the tray Note Load C5 envelopes only...

Page 185: ...slide the paper guides until they lightly touch the edges of the envelopes 5 Ensure that there are no more than 20 envelopes loaded in the tray 6 At the control panel select the correct paper size an...

Page 186: ...y 2 The Envelope Tray is a dedicated tray and holds the following envelope sizes Monarch No 9 and No 10 DL C6 and C5 To load envelopes 1 Pull out the Envelope Tray until it stops 2 Load envelopes in t...

Page 187: ...ray 3 Adjust the paper guides so that they rest lightly against the edges of the envelopes 4 Ensure that the maximum fill line is visible or that there are no more than 50 envelopes loaded in the tray...

Page 188: ...al packaging Leave the sheets of labels inside the original packaging until ready to use Return any unused sheets of labels to the original packaging and reseal it Do not store labels in extremely dry...

Page 189: ...n Tray 5 1 Open Tray 5 then for larger sizes of paper pull out the extension tray Remove any paper that is a different size or type 2 Move the width guides to the edges of the tray 3 Load labels in th...

Page 190: ...aximum fill line Overfilling the tray can cause the printer to jam 4 Adjust the width guides until they touch the edges of the paper 5 At the control panel select the correct paper size type and color...

Page 191: ...n the tray when you are finished printing Reinsert unused paper in the original wrapper and seal Rotate paper frequently Long periods of storage in extreme conditions can cause glossy paper to curl an...

Page 192: ...lty media The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your local representative for details Guidelines fo...

Page 193: ...AltaLink B80XX Series Multifunction Printer 193 User Guide This chapter includes General Precautions 194 Cleaning the Printer 195 Supplies 200 Managing the Printer 225 Moving the Printer 226 6 Mainte...

Page 194: ...WARNING Do not remove the covers or guards that are fastened with screws You cannot maintain or service any parts that are behind these covers and guards Do not attempt any maintenance procedure that...

Page 195: ...ng the Printer Interior 198 Cleaning the Printer Exterior Regular cleaning keeps the touch screen and control panel free from dust and dirt To clean the printer exterior 1 To avoid activating buttons...

Page 196: ...optimum print quality clean the document glass regularly Cleaning helps avoid output with streaks smears and other marks that transfer from the glass while scanning documents 1 Slightly dampen a soft...

Page 197: ...Rollers Dirt on the document feed rollers can cause paper jams or deteriorate print quality For best performance clean the document feed rollers once a month 1 Open the top cover of the document feed...

Page 198: ...intain print quality Clean the printhead every time that you replace the toner cartridge or if print quality starts to degrade WARNING Do not perform this procedure when the printer is copying or prin...

Page 199: ...artridge about 40 cm or 16 in until it stops 4 To clean the printhead push the blue handle gently back into the printer 5 Pull the blue handle out of the printer and push it in again two more times 6...

Page 200: ...fice Finisher with Booklet Maker Staple Cartridges for the Optional High Volume Finisher High Volume Finisher with Booklet Maker or High Volume Finisher with Booklet Maker and C Z folder Notes Each co...

Page 201: ...ies near their replacement time Verify that you have replacements on hand It is important to order these items when the messages first appear to avoid interruptions to your printing An error message a...

Page 202: ...otifications using the Embedded Web Server To check the supplies status and set up alerts using the Embedded Web Server refer to the System Administrator Guide at www xerox com office ALB80XXdocs To c...

Page 203: ...use a vacuum cleaner to remove spills Electric sparks inside the vacuum cleaner can cause a fire or explosion If you spill a large volume of toner contact your local Xerox representative WARNING Neve...

Page 204: ...function Printer User Guide To replace the toner cartridge 1 Open the front door of the printer 2 To release the toner cartridge rotate the orange toner cartridge locking lever counterclockwise 3 Pull...

Page 205: ...and down then left and right 10 times 5 Push the new toner cartridge into the printer slowly until it stops 6 To lock the toner cartridge into place rotate the orange toner cartridge locking lever clo...

Page 206: ...dure that is NOT specifically described in the documentation supplied with your device WARNING Keep print cartridges upright to avoid spillage and do not place on unprotected surfaces Replacing a Prin...

Page 207: ...207 User Guide To replace the print cartridge 1 Open the front door of the printer 2 Open the left side door of the printer 3 Rotate the orange print cartridge locking lever counterclockwise until it...

Page 208: ...pull the cartridge half out of the printer 6 Lift the carrying handle on the top of the cartridge and use it to support the weight while you remove the cartridge from the printer 7 Place the used pri...

Page 209: ...ew print cartridge up and down then left and right 10 times 9 Lift the orange handle on top of the new print cartridge then insert the new cartridge into the printer 10 To latch the new print cartridg...

Page 210: ...intenance 210 Xerox AltaLink B80XX Series Multifunction Printer User Guide 12 Close the front door of the printer Note If you are prompted to confirm that the toner cartridge has been replaced touch N...

Page 211: ...he control panel displays a message when a staple cartridge is empty and needs replacement Office Finisher Office Finisher with Booklet Maker High Volume Finisher High Volume Finisher with Booklet Mak...

Page 212: ...ge grasp the orange tab and pull it firmly toward you 5 Unpack a new staple cartridge 6 To insert the staple cartridge push the cartridge into the staple cartridge unit until it clicks into place 7 Ro...

Page 213: ...idges in the upper left part of the cavity at the bottom of the unit 3 To remove a staple cartridge pull the orange tab on the cartridge to the right and then down 4 Unpack a new staple cartridge 5 To...

Page 214: ...Staples in the Main Stapler of the High Volume Finisher 1 Open the finisher door 2 Locate the staple cartridge unit to the right of green tabs labeled 5b and 5c 3 To remove the staple cartridge gentl...

Page 215: ...Maker for the High Volume Finisher 1 Open the finisher door 2 To pull out the booklet maker use the handle labeled 6b 3 To access the staple cartridge unit pull down the green tab 4 To remove a stapl...

Page 216: ...er into the finisher 10 Close the finisher door Replacing Staples in the Convenience Stapler 1 Lift the lever at the rear of the convenience stapler then gently rotate the staple head toward you 2 Gri...

Page 217: ...anel displays a message when the hole punch waste container is full WARNING Do not perform this procedure when the printer is copying or printing Emptying the Hole Punch Waste Container in the Office...

Page 218: ...de Emptying the Hole Punch Waste Container in the High Volume Finisher 1 Open the finisher door 2 Slide the hole punch waste container out of the finisher 3 Dispose of the waste 4 Slide the emptied ho...

Page 219: ...the documentation supplied with your device Replacing the Fuser Module A Low Supply Warning message may appear on the control panel when the fuser module is nearing end of life If print output shows s...

Page 220: ...to avoid injury 3 Locate the fuser module labeled R3 in the side of the printer 4 To release the fuser module rotate the orange thumbscrews counterclockwise The thumbscrews are at each end of the fus...

Page 221: ...Guide 8 To fasten the fuser module rotate the orange thumbscrews clockwise 9 Place the used fuser module in the packaging that shipped with the new fuser module 10 Close the left side door of the pri...

Page 222: ...cally described in the documentation supplied with your device Replacing the Transfer Roller A Low Supply Warning message may appear on the control panel when the transfer roller is nearing end of lif...

Page 223: ...r out of the printer Note Do not touch any toner adhering to the transfer roller 6 Unpack the new transfer roller Retain the packaging 7 To install the new transfer roller position the transfer roller...

Page 224: ...fer to the System Administrator Guide at www xerox com office ALB80XXdocs 3 Touch Device Tools Device Settings Supplies 4 Touch Supply Counter Reset 5 To select an item to reset touch the supply item...

Page 225: ...r readings to Xerox automatically so that you do not have to collect the readings manually Refer to the System Administrator Guide for further information To view the billing information for your prin...

Page 226: ...can cause toner spillage When moving the printer over a long distance remove the print cartridge and toner cartridges to prevent toner from spilling Ensure that the printer is protected with appropria...

Page 227: ...ltaLink B80XX Series Multifunction Printer 227 User Guide This chapter includes General Troubleshooting 228 Paper Jams 234 Print Copy and Scan Problems 251 Fax Problems 257 Getting Help 261 7 Troubles...

Page 228: ...oes Not Power On Probable Causes Solutions The power is not switched on At the printer control panel press the Power Wake button For details refer to Powering On and Off the Printer on page 34 The pow...

Page 229: ...tions listed in Electrical Specifications on page 276 Printer Does Not Print Probable Causes Solutions The printer is in Power Saver mode On the control panel press the Power Wake button The printer h...

Page 230: ...he printer is set to print on a paper type that requires slower printing Certain paper types like heavyweight paper and transparencies take more time to print Ensure that the print driver and control...

Page 231: ...touch OK To delete the print job touch Delete At the prompt touch Delete Note The Print On Alternate Paper option is enabled using the Embedded Web Server 5 To return to the Home screen press the Hom...

Page 232: ...al Noises Probable Causes Solutions One of the trays is not installed correctly Open and close the tray from which you are printing There is an obstruction or debris inside the printer Power off the p...

Page 233: ...For details refer to the System Administrator Guide at www xerox com office ALB80XXdocs The time zone date or time is set incorrectly Set the time zone date and time manually For details refer to the...

Page 234: ...per is wrapped around the inside the fuser do not try to remove it immediately Power off the printer immediately and wait 40 minutes for the fuser to cool Try to remove the jam after the printer has c...

Page 235: ...d paper Avoid paper that is curled torn moist creased or folded To separate the sheets before loading into the tray fan the paper Observe the paper tray fill line never overfill the tray Adjust the pa...

Page 236: ...all levers covers and doors have been closed correctly To avoid damage always remove jammed paper carefully without tearing it Try to remove the paper in the same direction it normally moves through...

Page 237: ...he cover Rotate the green wheel clockwise then carefully pull out the document 5 If the original document is not visible when the document cover is opened lift the feeder tray then remove the document...

Page 238: ...side area 3 Open the left side door Remove any jammed paper from the left side door areas 4 Pull out the tray until it stops 5 Remove the paper from the tray 6 If the paper is torn remove the tray com...

Page 239: ...paper currently in transport inside the printer moves to the left side area 3 Open the left side door Remove any jammed paper from the left side door areas 4 Pull out the tray until it stops Note If y...

Page 240: ...e door areas 4 If the paper is torn check inside the printer for pieces of paper then gently remove them For details refer to Clearing Paper Jams from the Left Side Door Areas on page 242 5 Close the...

Page 241: ...ull Tray 6 away from the side of the printer until the tray stops Remove any jammed paper from the back of the tray 2 Open the left side door of the printer Remove any jammed paper from the left side...

Page 242: ...oor to Tray 6 8 Push Tray 6 back into place so that it is connected to the printer Clearing Paper Jams from the Left Side Door Areas To resolve the error that appears on the control panel follow the i...

Page 243: ...nter 243 User Guide 3 In the left side door use the green tab to lift cover 1b then carefully remove any jammed paper Note If the paper is torn remove all torn pieces from the printer 4 To close the l...

Page 244: ...on page 161 The feed rollers are dirty With a clean lint free cloth moistened with water wipe the feed rollers until they are clean For details refer to Cleaning the Printer on page 195 Paper Misfeed...

Page 245: ...u can print a range of envelopes from Tray 2 For information about loading and using envelopes refer to Envelopes on page 182 Envelopes are wrinkling The heat and pressure of the laser printing proces...

Page 246: ...ers For details refer to Cleaning the Feed Rollers on page 197 Use paper of the correct size thickness or type For details refer to Supported Paper Sizes for Automatic 2 Sided Printing on page 165 Pap...

Page 247: ...earing Jams in the High Volume Finisher 248 Clearing Jams in the CZ Folder 248 Clearing Staple Jams 249 Clearing Hole Punch Jams 250 Clearing Jams in the Office Finisher To clear jams in the Office Fi...

Page 248: ...the video and follow the instructions on the control panel Ensure that you have removed all jammed paper and that jam area covers are closed correctly Clearing Jams in the CZ Folder To clear jams in...

Page 249: ...then remove any misfed staples Remove any partially used staple strips and any staple strips that are not flat then reinstall the staple cartridge For details refer to Replacing Staples in the Office...

Page 250: ...e staple cartridges locate then remove any paper jams Clearing Hole Punch Jams Clearing Hole Punch Jams in Office Finisher If the printer stops printing and reports a hole punch jam empty the hole pun...

Page 251: ...he symptom in the Solving Print Quality Problems table 4 If the print quality is good the problem is likely to be scanner related a Copy the Quick Use Guide that you have printed b Check the quality o...

Page 252: ...ocopied Paper that has been folded or wrinkled Paper with cutouts or perforations Stapled paper Envelopes with windows metal clasps side seams or adhesives with release strips Padded envelopes Plastic...

Page 253: ...com office ALB80XXdocs Toner smears or print rubs off The output has stains on the back side Change the Paper Type settings in the print driver For example change Plain to Lightweight Cardstock In th...

Page 254: ...nsure that the humidity in the room is within specifications For details refer to Relative Humidity on page 275 Choose a different paper type at the control panel in the application and in the print d...

Page 255: ...ter and that it is loaded properly If not change the paper Try a new ream of paper Change the Paper Type settings in the print driver In the print driver on the Printing Options tab select Paper then...

Page 256: ...on the document glass When scanning the paper from the document feeder passes over the debris creating lines or streaks Clean all glass surfaces with a lint free cloth Spots present in copies made fro...

Page 257: ...s scanned at an angle The document feeder width guides are not adjusted to fit the width of the document Adjust the document feeder width guides so that they fit against the document The fax received...

Page 258: ...Verify the telephone line connection If the telephone line is disconnected connect it There is a problem with the fax machine of the recipient Contact the recipient The fax feature is not installed o...

Page 259: ...not match the document size sent Confirm the original size of the documents then load the appropriate paper size in the printer Faxes are not received automatically The printer is set to receive faxe...

Page 260: ...fax report 1 At the printer control panel press the Home button 2 Touch Device 3 Touch Tools 4 Touch App Settings Fax App 5 Touch Print Fax Reports 6 Touch the required report then touch Print 7 To r...

Page 261: ...he problem A message appears on the control panel and the LED status light on the control panel flashes amber or red Alerts inform you about printer conditions such as low supplies or open doors that...

Page 262: ...eb browser You can check the status of the printer monitor paper and supply levels and submit and track print jobs All these functions can be accessed from the convenience of your computer The Embedde...

Page 263: ...w xerox com rmlna European Union www xerox com rmleu Technical support information for your printer including online technical support Online Support Assistant and print driver downloads www xerox com...

Page 264: ...w the serial number on the control panel or on the Embedded Web Server home page The serial number is printed on a label that is affixed to the printer To view the label open the left side door For de...

Page 265: ...ide This appendix includes Printer Configurations and Options 266 Physical Specifications 270 Environmental Specifications 275 Electrical Specifications 276 Performance Specifications 277 Environmenta...

Page 266: ...12 x 19 in Center Tray Automatic 2 sided printing Duplex Automatic Document Feeder Color touch screen control panel Trays 1 2 each with 500 sheet capacities Tray 5 with 100 sheet capacity High Capaci...

Page 267: ...Tray 2 Up to 50 envelopes 10 commercial monarch DL C5 Office Finisher 2000 sheet plus 250 sheet trays 50 sheet multi position stapling optional hole punch Office Finisher with Booklet Maker 2000 shee...

Page 268: ...acking 2000 sheets unstapled A5 A3 5 5 x 8 5 in to 11 x 17 in Office Finisher with Booklet Maker Top Tray 250 sheets unstapled A6 A3 4 25 x 5 85 in to 11 x 17 in 60 216 g m Multiple position stapling...

Page 269: ...F Legal SEF A3 SEF 11 x 17 in SEF Saddle stapling and Fold 2 15 sheets V Fold 5 sheets CZ Fold Unit 50 sheets or unlimited capacity with tray stop down A4 Letter 60 216 g m C Fold and Z Fold Convenien...

Page 270: ...t 1150 mm 45 3 in Weight 149 5 Kg 329 5 lb Configuration with Office Finisher with Booklet Maker Width 1365 mm 53 7 in Depth 665 mm 26 2 in Height 1150 mm 45 3 in Weight 165 4 Kg 364 5 lb Configuratio...

Page 271: ...6 2 in Height 1150 mm 45 3 in Weight 236 2 Kg 520 5 lb Configuration with High Volume Finisher Booklet Maker and CZ Folder Width 2085 mm 82 1 in Depth 665 mm 26 2 in Height 1150 mm 45 3 in Weight 256...

Page 272: ...ons 272 Xerox AltaLink B80XX Series Multifunction Printer User Guide Clearance Requirements for Configuration with Office Finisher Clearance Requirements for Configuration with Office Finisher with Bo...

Page 273: ...B80XX Series Multifunction Printer 273 User Guide Clearance Requirements for Configuration with High Volume Finisher and Booklet Maker Clearance Requirements for Configuration with High Volume Finishe...

Page 274: ...Specifications 274 Xerox AltaLink B80XX Series Multifunction Printer User Guide Clearance Requirements for Configuration with High Volume Finisher Booklet Maker CZ Folder and High Capacity Feeder...

Page 275: ...Multifunction Printer 275 User Guide Environmental Specifications Temperature Operating 10 32 C 50 90 F Relative Humidity Operating 15 to 85 non condensing Elevation For optimum performance use the p...

Page 276: ...al Specifications Speed Power Supply Voltage Frequency Current Required 45 55 prints per minute 110 127 VAC 10 50 Hz 3 Hz 60 Hz 3 Hz 15 A 220 240 VAC 10 50 Hz 3 Hz 60 Hz 3 Hz 10 A 65 90 prints per min...

Page 277: ...d Paper orientation For faster print speeds you can load paper long edge feed Paper size Letter 8 5 x 11 in and A4 210 x 297 mm sizes share the fastest print speed Paper weight Lightweight prints fast...

Page 278: ...ent Health and Safety in relation to this Xerox product and supplies contact the following customer help lines United States and Canada 1 800 ASK XEROX 1 800 275 9376 Europe 44 1707 353 434 For produc...

Page 279: ...80XX Series Multifunction Printer 279 User Guide This appendix includes Basic Regulations 280 Copy Regulations 285 Fax Regulations 288 Safety Certification 293 Material Safety Data Sheets 294 B Regula...

Page 280: ...oes cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of...

Page 281: ...e Household and Office equipment that meet the following criteria Standard monochrome format products with a maximum speed less than 66 A4 images per minute Standard color format products with a maxim...

Page 282: ...to enable you to reduce your electricity usage Power Saver modes are enabled on your device to reduce energy consumption After the last print the device transitions to Ready mode In this mode the dev...

Page 283: ...ions and demonstrate compatibility with recycled supplies Environmental Choice was established in 1988 to help consumers find products and services with reduced environmental impacts Environmental Cho...

Page 284: ...lies with the requirements specified in FCC Part 15 Industry Canada RSS 210 and European Council Directive 99 5 EC Operation of this device is subject to the following two conditions 1 this device may...

Page 285: ...es Savings Bonds may be photographed only for publicity purposes in connection with the campaign for the sale of such bonds Internal Revenue Stamps If it is necessary to reproduce a legal document on...

Page 286: ...various Federal Departments such as FBI Treasure and so on unless photograph is ordered by the head of such department or bureau Reproducing the following is also prohibited in certain states Automobi...

Page 287: ...sely purports to be a certified copy thereof Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner This list is provided for your convenience...

Page 288: ...tion a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the Telephone Company A plug and jack used to connect this equipment to the premises wiring and tele...

Page 289: ...ges something that affects the operation of the equipment they should notify you in order for you to make necessary modifications to maintain uninterrupted service If you experience trouble with this...

Page 290: ...r electrician to make the ground connection The Ringer Equivalence Number REN indicates the maximum number of devices allowed to be connected to a telephone interface The termination of an interface m...

Page 291: ...r item of Telepermitted equipment of a different make or model The equipment may not be capable of correct operation at the higher data speeds designated 33 6 kbps and 56 kbps connections are likely t...

Page 292: ...in any 30 minute period for any single manual call initiation and The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next a...

Page 293: ...User Guide Safety Certification This device is certified by the following Agencies using the following safety standards Agency Standard TUV Rheinland US and Canada UL 60950 1 2007 R10 14 CAN CSA C22...

Page 294: ...r User Guide Material Safety Data Sheets For Material Safety Data information regarding your printer go to North America www xerox com msds European Union www xerox com environment_europe For the Cust...

Page 295: ...Xerox AltaLink B80XX Series Multifunction Printer 295 User Guide This appendix includes All Countries 296 North America 297 European Union 298 Other Countries 300 C Recycling and Disposal...

Page 296: ...e regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market For recycli...

Page 297: ...an equipment take back and reuse recycle program Contact your Xerox representative 1 800 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox environmen...

Page 298: ...used electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal authority for information In some member states when you purchase new equ...

Page 299: ...ndling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the...

Page 300: ...Recycling and Disposal 300 Xerox AltaLink B80XX Series Multifunction Printer User Guide Other Countries Please contact your local waste management authority to request disposal guidance...

Page 301: ...mage 2 Sided Copying 2 Sided Scanning You can use the 2 Sided options to set the device to scan one or both sides of an original document For Copy jobs you can specify 1 Sided or 2 Sided output Paper...

Page 302: ...3 4 5 6 1 2 3 4 5 6 Finishing If finishing options are available use this option to choose the finishing options required for your printed output Reduce Enlarge You can reduce the image to as little...

Page 303: ...ge or print lighter or darker Sharpness Use this option to sharpen the output image or print For best results sharpen text images and soften photos Saturation Saturation allows you to adjust the color...

Page 304: ...Use the Auto Background Suppression setting to reduce the sensitivity of the printer to variations in light background colors Edge Erase You can erase content from the edges of your images using the...

Page 305: ...for documents that have a substantial amount of dark background or light text and images Special Pages Special Pages is used to add covers and inserts to your job You can specify exception pages to p...

Page 306: ...and provides a way to review the layout of a document Sample Job Sample Job allows you to print a test copy of a job to inspect before printing multiple copies This feature is useful for complex or h...

Page 307: ...ts are scanned the job is processed and completed Save Current Settings To use a particular combination of copy settings for future copy jobs you can save the settings with a name and retrieve them fo...

Page 308: ...Reply To option to include an email address that you want the recipient to reply to This option is useful if you want the recipient to reply to your email address rather than to the device Note The sy...

Page 309: ...gle file If File Already Exists Use the If File Already Exists option to define what action the device takes when the file name is used already File and Attachment Use the File and Attachment option t...

Page 310: ...axing feature to scan images from books magazines or other bound documents for faxing Reduce Split Use the Reduce Split option to specify how your faxed document is printed on the receiving fax machin...

Page 311: ...may have transmission interference Cover Sheet You can use the Cover Sheet option to add an introduction page to the beginning of your fax You can add a short comment to the cover sheet as well as To...

Page 312: ...available for other fax machines to poll You can retrieve faxes stored on other fax machines To use this feature both the polling printer and the remote printer must have the Polling feature Mailboxes...

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