Xerox AltaLink B80 series, User Manual, Page: 240 / 309

3. In the left side door, use the green tab to lift cover 1b, then carefully remove any jammed paper.
Note: If the paper is torn, remove all torn pieces from the printer.
4. To close the left side door, push the door firmly, until it clicks into place.
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Probable Causes Solutions
The paper tray is too full. Remove some of the paper. Do not load paper past
fill line.
The edges of the paper are not even. Remove the paper, align the edges, and then reload
it.
The paper is moist from humidity. Remove the paper from the tray, and replace it with
new dry paper.
Too much static electricity is present. Try a new ream of paper.
Using unsupported paper. Use only Xerox ® -approved paper. For details, refer to
Supported Paper .
The feed rollers are dirty. With a clean, lint-free cloth moistened with water,
wipe the feed rollers until they are clean. For details,
refer to
Cleaning the Printer .
240 Xerox ® AltaLink ® B80XX Series Multifunction Printer
User Guide
Troubleshooting