Xerox 5400N - Phaser B/W Laser Printer, Service Quick Reference Manual

Page: 98 / 503

Phaser 5400 Laser Printer Service Guide 69
RAP 14 Error Code E3-1: Paper Jam /
Open Top Cover
There is a paper jam between the Registration Sensor and the Exit Sensor.
Table 34 Error Code E3-1: Paper Jam / Registration To Fuser
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Is the paper loaded in the paper tray wrinkled or
damaged?
Replace
with fresh,
dry paper. Go to Step 2.
2 Is the paper size within specifications? Go to
Step 3. Replace with
paper
meeting size
specifications.
3 PAPER PATH INSPECTION
1. Open the Rear Cover.
2. Open the Rear Fuser Cover.
3. Inspection the position of paper when the error code
E3 is displayed.
Is the paper touching the Exit Sensor Actuator?
Go to
Step 11. Go to Step 4.
4 DRIVE TRAIN TEST
1. Open the Top Cover.
2. Remove the Print Cartridge.
3. Enter Diagnostics mode.
4. From the Main Menu, select Component Test / Main
Motor / cheat the Top Cover Interlock and press [4] to
start motor.
Note: If continuing to Step 5, allow motor to run
until you complete the next step.
5. Observe Gear Assembly, H/R Idler Gear and the MBF
Assembly Drive Gears.
Do the gears rotate smoothly?
Go to
Step 5. Replace the
Main Gear
Drive
Assembly
[RRP 6.1,
page 295 ]
and/or the
MBF Gears
[PL 4.1,
page 392 ]
[PL 4.2,
page 394 ].
5 REGISTRATION ROLLER TEST
1. Continuing from Step 4, sub-step 5 above, from the
Main Menu, select Component Test / Reg. Clutch /
press [4].
2. Observe the Metal and Rubber Registration Rollers.
3. Press [0] to stop test.
Do the Metal and Rubber Registration Rollers
rotate smoothly?
Go to
Step 6. Replace the
Paper
Transport
Assy.
[RRP 4.1,
page 283 ].
6 PAPER POSITION AT REGISTRATION ROLLERS
Inspect the paper position when E3 is displayed.
Has the front edge of the paper passed between
the Metal Registration Roller and the Rubber
Registration Roller?
Go to
Step 7. Go to
RAP 39,
page 112 .