Xerox 3210 - workcentre b/w laser, Service Manual

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WorkCentre 3210/3220 Multifunction Printer Service Manual 3-7
Error Messages and Codes
Fuser Errors
Low Heat Error The Fuser did not reach Standby
temperature within 10 seconds. Plug the printer directly
into the wall outlet. 3-23
Over Heat Error The Fuser exceeded temperature
set points. Check the Fuser and
Fan vents for debris. 3-23
Open Heat Error The Fuser did not reach Ready
temperature within 20 seconds. Plug the printer directly
into the wall outlet. 3-23
Laser Unit Errors
Polygon Motor The Laser unit motor failed. Check the Laser Unit
connection. 3-24
Hsync Error Laser Unit control error. Check the Laser Unit
connection. 3-24
Fax Communication and Configuration Errors
[COMM. Error] A Fax communication error. Check NVM settings. 3-26
Memory Full The memory is full. Delete unnecessary Fax
jobs or split the Fax into
more than one
transmission. 3-27
[Line Error] Cannot connect with the
receiving Fax or contact lost. Try again. If the error
persists, turn ECM
mode on. 3-29
Line Busy The receiving Fax did not answer
or the line is already engaged. Try again after a few
minutes. 3-29
[No Answer] The receiving Fax has not
answered after several attempts. Check the receiving
machine. 3-28
Network Configuration Errors
Connection Error Connection to SMTP server
failed.
Check server settings
and network cable. 3-35
Send Error
(AUTH) An SMTP authentication error. Check authentication
settings. 3-35
Send Error (DNS) There is a problem in DNS. Check DNS settings. 3-35
Send Error
(POP3) There is a problem in POP3. Check POP3 settings. 3-35
Send Error
(SMTP) There is a problem in SMTP. Change to the available
server. 3-35
Send Error —
Wrong Config There is a problem on the
network interface card. Check network settings. 3-35
IP conflict The IP address is being used by
another device. Check the IP address
and reset it if necessary. 3-36
Error Message Summary (continued)
Message Cause Initial Action Go To