Xerox 2101, Configuration Manual, Page: 173 / 192

A
A-1 Troubleshooting
This chapter provides troubleshooting tips.
Troubleshooting the Fiery EX2101
Startup diagnostics are described in the Installation and Service Guide for service
technicians. If you see any startup error messages on Command WorkStation or if the
Fiery EX2101 does not reach the Idle state, contact your authorized service/support
center.
Troubleshooting during Setup from the Control Panel
The following section explains some error and alert messages you may see during Setup
that may not be self-explanatory.
Network Setup messages
After this Setup screen This message Means
Enable AppleTalk
(Network Setup>Protocol
Setup>AppleTalk Setup) No AppleTalk zone found. The Ethernet network cable is not attached to the
connector on the Fiery EX2101, or the network cable is
not plugged into the hub or network. If your AppleTalk
network has zones, and you want to specify a zone for the
Fiery EX2101, you must connect the network cable to the
Fiery EX2101 before performing AppleTalk Setup.
This message may also mean that the AppleTalk network
does not have zones. Zones are not required for printing to
the Fiery EX2101. Press OK to continue.
Protocol Setup or Service
Setup (Network Setup) You must first enable
a network port. Enable at least one network port (Ethernet) in Port Setup
before beginning Protocol Setup or Service Setup.
Appendix A:
Troubleshooting