Copyright © 2020 WyreStorm Technologies |
CON-H2-DD-EARC Quickstart Guide | 200408
UK: +44 (0) 1793 230 343 | ROW: 844.280.WYRE (9973)
3 of 4
Copyright © 2020 WyreStorm Technologies |
CON-H2-DD-EARC Quickstart Guide | 200408
UK: +44 (0) 1793 230 343 | ROW: 844.280.WYRE (9973)
2 of 4
Wiring and Connections
WyreStorm recommends that all wiring for the installation is run and terminated prior to making connections to the scaler. Read through this section in it’s
entirety before running or terminating the wires to ensure proper operation and to avoid damaging equipment.
IMPORTANT! Wiring Guidelines
•
The use of patch panels, wall plates, cable extenders, kinks in cables, and electrical or environmental interference will have an adverse effect on signal
transmission which may limit performance. Steps should be taken to minimize or remove these factors completely during installation for best results.
• WyreStorm recommends using pre-terminated HDMI cables due to the complexity of these connector types. Using pre-terminated cables will ensure that
these connections are accurate and will not interfere with the performance of the product.
Warranty Information
WyreStorm Technologies LLC warrants that its products to be free from defects in material and workmanship under normal use for a
period of five (5) years from the date of purchase. Refer to the Product Warranty page on
for more details on our limited
product warranty.
HDMI Output 1 Scaling
Force Downscale
8 7 6 5 4 3 2 1
ON
Auto Downscale
8 7 6 5 4 3 2 1
ON
HDMI Output 1 Audio
Bypass
8 7 6 5 4 3 2 1
ON
Downmix 2ch
8 7 6 5 4 3 2 1
ON
S/PDIF Audio Output
Bypass (max 5.1ch)
8 7 6 5 4 3 2 1
ON
Downmix 2ch
8 7 6 5 4 3 2 1
ON
EDID Management
1080p/60 2ch PCM (default)
8 7 6 5 4 3 2 1
ON
1080p/60 5.1ch Dolby/DTS
8 7 6 5 4 3 2 1
ON
1080p/60 7.1ch Dolby/DTS HD
8 7 6 5 4 3 2 1
ON
1080i/60 2ch PCM
8 7 6 5 4 3 2 1
ON
1080i/60 5.1ch Dolby/DTS
8 7 6 5 4 3 2 1
ON
1080i/60 7.1ch Dolby/DTS HD
8 7 6 5 4 3 2 1
ON
2160p/60 4:2:0 HDR 2ch PCM
8 7 6 5 4 3 2 1
ON
2160p/60 4:2:0 HDR 5.1ch
Dolby/DTS
8 7 6 5 4 3 2 1
ON
2160p/60 4:2:0 HDR 7.1ch Dolby/
DTS HD
8 7 6 5 4 3 2 1
ON
2160p/60 4:4:4 Static HDR 2ch PCM
8 7 6 5 4 3 2 1
ON
2160p/60 4:4:4 Static HDR 5.1ch
Dolby/DTS
8 7 6 5 4 3 2 1
ON
2160p/60 4:4:4 Static HDR 7.1ch
Dolby/DTS HD
8 7 6 5 4 3 2 1
ON
DVI 1280x1024 60Hz | No Audio
8 7 6 5 4 3 2 1
ON
Copy EDID from HDMI output 1
8 7 6 5 4 3 2 1
ON
Copy EDID from HDMI output 2
8 7 6 5 4 3 2 1
ON
API managed EDID
8 7 6 5 4 3 2 1
ON
Troubleshooting
Video loss or quality issues
•
Verify that power is being supplied to the scaler device.
• Verify that all HDMI connections are well seated in the HDMI ports.
• Verify that both the output resolution of the source and display are
supported by this scaler.
•
For 4K content, verify that high-speed HDMI cables are being used.
•
Ensure that the video scaler output setting is set according to the capability
of your display.
• Ensure that you are not using HDMI OUT 2 (audio only) for connection to a
display.
Audio loss or quality issues
•
Ensure that the audio cables are of good quality and are capable of passing
the signal.
• Verify that the audio output settings are set appropriate to the connected
equipment (HDMI output and S/PDIF output can be set independently).
•
When using the S/PDIF output, ensure that the signal does not exceed 6ch
LPCM or bitstream.
•
When using ARC or eARC content, ensure the devices are connected
correctly – ARC or eARC enabled TV connected to HDMI OUT 1, AVR or
sound system connected to HDMI OUT 2.
• The CON-H2-DD-EARC will only downmix bitstream or LPCM audio up to a
maximum of 8ch (7.1 Dolby TrueHD™ or DTS-HD™) from a connected source
or eARC enabled TV.
•
If no audio is present from the outputs when ARC or eARC is required,
ensure the input selector button on the front has been pressed and that the
“ARC/eARC” indicator light is lit.
•
Additional ARC/eARC troubleshooting may involve checking audio settings
& configuration within the TV. Refer to TV manufacturers instruction manual
for further guidance.
No or Intermittent 3rd party Device Control
• Verify that the RS-232 cables are properly terminated following the
section.
Troubleshooting Tips:
• WyreStorm recommends using a cable tester or connecting the cable to
other devices to verify functionality.
RS-232 Wiring
The CON-DAC-DD-EARC uses a 3-pin RS-232 with no hardware flow control.
Most control systems and computers are DTE where pin 2 is RX, this can vary
from device to device. Refer to the documentation for the connected device
for pin functionally to ensure that the correct connections can be made.
3rd Party Device
Pin 1 TX (Transmit) ---> To ---> RX (Receive)
Pin 2 RX (Receive)
---> To ---> TX (Transmit)
Pin 3 G (Ground)
---> To ---> G (Ground)
WyreStorm Connector
Audio Wiring
This scaler contains audio connections for Analog Audio as well as S/PDIF digital.
Analog Audio
Tip:
Signal (+)
Shield: Ground/Return (-)
S/PDIF Digital Coax Audio
Tip:
Signal (+)
Shield: Ground/Return (-)
Setup and Configuration
EDID and Scaling
EDIDs can be configured to request the correct content from the source device. It is recommended that you set an EDID appropriate to the maximum capability
of the source device then configure the video & audio output settings to match the connected TV, projector or AVR.
•
When set to Auto-scale, the scaler will scan the EDID of the device connected to HDMI OUT 1, then dynamically adjust the output to the optimum
resolution.
•
When EDID settings are changed, ensure the source device is connected but powered off, then power on once all DIP switches have been set.
•
Ensure that a display or AVR is connected and powered on before copying EDIDs or the copy will fail.
•
Power to the scaler must be cycled (Off/On) after changing dip switches in order for the setting to take effect.
EDID Switch Location
Setting EDIDs
1.
Ensure the CON-H2-DD-EARC and connected source devices are powered
OFF
2.
Set the desired switch configuration according to the illustrations below or
the EDID table which is printed on the base of the unit.
3. Power ON the CON-H2-DD-EARC
4.
Power ON the source device
5.
Ensure the input status light is lit on the front of the CON-H2-DD-EARC
