KTD1020
/ English Instruction Manual
24
TROUBLESHOOTING
Error
Remedy
The device does not
switch on.
Check it the power adaptor is connected properly.
Switch automatically off Due to ErP2 requirements and environmental protection, the unit
automatically switches to standby mode when no music is played
for more than 15 minutes.
No sound.
1. Turn on the sound as it may be muted
2. Increase the volume.
3. Pull any connected headphone or speaker from the connector
jack.
No station is found.
1. Check the network as well as the access point and firewall.
2. The station may not be available currently, try it again later or
select another station.
3. The link of the station is changed or the station no longer
transmits
– ask the provider for information.
4. The link of manual added station is not correct, make sure it is
correct and re-enter.
Hiss in FM mode
Check/move the FM antenna or move the radio
No stations available /
burbling / intermittent in
DAB mode.
1. Move the radio.
2. Rescan local stations only (high-strength).
3. Check the local DAB coverage.
Alarm does not work.
1. Switch on the alarm.
2. Due to the
volume setting, refer to the solutions of “No sound”.
3. The source of alarm was set to be station but there is no network
connection. Change the source of alarm or reconfigure the
connection.
USB driver or MP3
player is not detected.
1. Check if the USB driver or MP3 player is plugged properly.
2. Some USB hard disks need external power supply, make sure it
is connected to the power.
3. Not all MP3 players can be read directly on the device
– use an
USB drive instead.
All other undetermined
cases.
KTD1020 may process large amount of data after a period of
operation, no matter in which mode, it will cause the system
freeze or malfunction. Reboot KTD1020 if necessary.
The normal function of the product may be disturbed by strong
Electro-Magnetic
Interference. If so, simply reset the product to resume normal
operation by following the instruction manual. In case the function
could not resume, please use the product in other location.
