Worcester Greenstar Sense I, Installation And Operation Manual

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Troubleshooting
6 720 648 748 (2014/03)
6 Troubleshooting
▶ If a fault is displayed, record the fault code and the sub code.
If a fault persists:
▶ Call your installer or Technical Support (contact 0330 123 3366).
▶ Advise type of fault and Serial Number of the Sense I.
6.1 Temperature-related faults
Closing the service menu Result
▶ Press and hold control knob until three dashes appear.
▶ Release control knob.
The display changes to the standard display, and the
programming unit works with the changed settings.
Problem Cause Remedy
The required room
temperature has not
been achieved. Airlock Bleed radiators and vent the
heating system.
Time program for
the heating circuit Adjust time program on the higher-
level control (e. g. Sense II).
Flow temperature Set flow temperature higher.
Thermostatic
valve(s) in
reference room If a thermostatic valve sticks,
release thermostatic valve.
Fully open the thermostatic valve(s)
or ask your contractor to replace
them with manual valves.
The room temperature
is higher than the set
value. Installation location Contact an installer to move the
Sense I to a suitable location.
The room temperature
fluctuates sharply. Installation location Contact an installer to move the
Sense I to a suitable location.
°C
°F
°C
°F