105 | UM-PP-EN-03
11
Troubleshooting
ATTENTION
With the exception of the maintenance work described in this chapter,
the treadmill can only be checked and repaired by qualified personnel.
If necessary, contact an authorized WOODWAY dealer or WOODWAY
Service Center.
If you have problems with your treadmill, please consider the answers to the following questions
before calling WOODWAY Customer Service:
•
What are the make, model, and serial number?
•
What happened before the problem occurred?
•
Did the problem occur suddenly or slowly over time?
•
Was the treadmill in use when the problem occurred?
•
Was the running surface ENGAGED or was it in DYNAMIC MODE?
•
Explain all the other information that you consider relevant.
11.1
Unusual Noises
Visual Inspection
Perform a visual inspection of the running surface belt and verify that the running surface is not
obstructed by an object under, in front of, or near the device. Remove any obstacles that could
obstruct or damage the running surface.
Check whether the running surface inadvertently brushes against the side panel and leads to
excessive wear. If this is the case, correct the gaps between the running surface and side panel.
Toothed V-Belt Running Surface Belt
The teeth on the bottom of the tread belt are sufficiently lubricated in the factory to minimize the
noise. In certain cases, it may occur that the combination toothed V-belt rubs against the pulley
guides, thus producing whistling sounds. In this case, the use of a small amount of lubricant (Molykote
or similar product) applied to the edges of the endless belt can contribute to noise reduction. Do not
use too much grease, as this leads to an unnecessary accumulation of dust and dirt.
Toothed Belt Drive System
As with the running surface belt, the use of a small amount of lubricant on the edge of the belt is
only necessary to reduce a "whistling" of the belt. Lubricant should always be used sparingly.
Bearings
When noises come from the bearings, bearing damage is to be expected. If this is the case, the
bearing must be replaced by a trained and authorized technician.
